This consultation is being held as part of work underway to improve accessibility at Veterans Affairs Canada and the Veterans Review and Appeal Board.

We invite you to share your thoughts on any accessibility barriers you or others may experience when interacting with Veterans Affairs Canada and/or the Veterans Review and Appeal Board, and how we can work to remove and prevent these barriers.

This consultation is open until 14 December 2021.

Complete the questions to have your say. It should take between 10 to 25 minutes to complete, depending on the level of detail and input you wish to provide.

We will post the final report from this consultation on Let’s Talk Veterans in 2022.

You can also respond to these questions by:

1. Mailing the consultation questionnaire (pdf) to

Chief Financial Officer and Corporate Services Branch

Veterans Affairs Canada

PO Box 7700

Charlottetown PE C1A 8M9

Attn: Accessibility Program Readiness Team

2. Phone at 1-866-522-2122

The Accessible Canada Act came into force in July 2019. The goal of the Act is to identify, remove and prevent barriers to accessibility. This includes introducing a new approach to our understanding of disability and barriers.

The Act, together with “An Accessibility Strategy for the Public Service”, upholds the “Nothing Without Us” principle. This means that persons with disabilities must be consulted when identifying barriers, and in any planning for how to remove and prevent them.

Together, we can take steps for improved accessibility at Veterans Affairs Canada and the Veterans Review and Appeal Board.

Thank you for your input!