Telecom Order CRTC 2021-421
Ottawa, 16 December 2021
TELUS Communications Inc. – Interim approval of a tariff application
- The Commission approves on an interim basis the following tariff application:
Applicant Tariff Notice and description Date of application Effective date TELUS Communications Inc. TN 565
General Tariff – Introduction of Next Generation 9-1-1 Service
1 November 2021 1 January 2022
- In Establishment of new deadlines for Canada’s transition to next-generation 9-1-1, Telecom Decision 2021-199, 14 June 2021, the Commission directed next-generation 9-1-1 (NG9-1-1) network providers, by 1 March 2022, to (i) establish their NG9-1-1 networks; (ii) complete all NG9-1-1 production onboarding activities; and (iii) be ready to provide NG9-1-1 Voice, wherever public safety answering points (PSAPs) have been established in a particular region.
- TELUS Communications Inc. (TCI) requested an effective date of 1 January 2022 for the interim approval of the tariff proposed in its application, in order to allow sufficient time to migrate traffic onto the NG9-1-1 network prior to 1 March 2022.
- TCI indicated that the tariff proposed in its application provides for no charges for the period of 1 January 2022 to 28 February 2022.
- TCI also requested Commission approval of its template agreements: (i) NG9-1-1 Local Government Service Agreement; and (ii) PSAP Agency Digital Certificate Service Agreement.
- The Commission recognizes the importance of ensuring that companies have sufficient time to transition to the NG9-1-1 network. Therefore, prior to its review of the whole record, the Commission finds it appropriate to grant TCI’s request for interim approval of its application, effective 1 January 2022, with no charges to be applied until 1 March 2022.
- Further, the Commission approves TCI’s template NG9-1-1 Local Government Service Agreement. With resepect to the PSAP Agency Digital Certificate Service Agreement, the Commission does not consider that this type of agreement requires Commission approval.
- The Commission will address the rates that are under consideration in the application, and any related issues if necessary, in a subsequent order that will be based on the complete record.
- The interim approval of this application complies with the 2006 and 2019 Policy DirectionsFootnote 1 by facilitating efficient tariff processes while enabling the Commission to consider, on the basis of a complete record, how its final decision can promote competition, affordability, consumer interests, and innovation.
- Revised tariff pages are to be issued within 10 calendar days of the date of this order. Revised tariff pages can be submitted to the Commission without a description page or a request for approval; a tariff application is not required.
- Date modified: