Western Australia
Fair Trading Act 2010
Incorporating the amendments proposed
by the Fair Trading Amendment Bill 2021
(Bill No. 19-2)
page i [This compilation shows amendments proposed by Bill No. 19-2.]
Western Australia
Fair Trading Act 2010
Contents
Part 1 — Preliminary
1. Short title 2 2. Commencement 2 3. Object of Act 2
Part 2 — Interpretation and
application
Division 1 — General interpretation 4. Which interpretation Act applies to ACL (WA) 3 5. Application of s. 6-9 and 17 3 6. Terms used 3 7. Term used: consumer 4 8. Term used: services 5 9. Further provisions about interpretation 6
Division 2 — Application 10. Act binds Crown 8 11. Territorial application of Act 9 12. Concurrent operation of laws of other jurisdictions
not limited 10 13. No contracting out 10 14. Relationship with other Acts and rules of law 10 15. Inconsistencies with other enactments 11
Part 3 — The Australian Consumer
Law
Division 1 — Object and interpretation 16. Object of this Part 12 17. Terms used 12
Division 2 — Application of Australian
Consumer Law 18. Australian Consumer Law text 14 19. Application of Australian Consumer Law text 14 19A. Tabling amending laws 15 19B. Disallowance of amending laws 15 19C. Commencement of amending laws 16 19D. Amending laws enacted after 1 June 2021 but
before commencement day 17 19E. Tabling of amending law taken to be publication
for Standing Orders 17
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Contents
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21. Certain instruments to be published, and may be
disallowed by Parliament 17 22. Term used in ACL (WA): regulator 18 23. ACL (WA), interpretation of 18 24. ACL (WA), application of 19
Division 3 — References to Australian
Consumer Law 25. References to Australian Consumer Law 19 26. References to Australian Consumer Law of other
jurisdictions 20
Division 4 — Application of Australian
Consumer Law to Crown 27. Division does not apply to Commonwealth 20 28. Application law of this jurisdiction binds Crown 20 29. Application law of other jurisdictions binds Crown 20 30. Crown not liable to pecuniary penalty or
prosecution 20
Division 5 — Miscellaneous 31. No doubling-up of criminal liabilities 21 32. Offences against ACL (WA) are crimes 21 33. Pecuniary penalty proceedings under ACL (WA)
s. 224, civil rules of evidence etc. apply 22 35. Sale of Goods Act 1895, inconsistency with certain
provisions of ACL (WA) 22
Division 6 — Transitional 37. Certain injunction proceedings pending at
1 Jan 2011 23 38. ACL (WA) Part 2-3 (unfair contract terms),
application of to contracts made on or after
1 Jan 2011 24 39. ACL (WA) Part 3-2 Div. 2 (unsolicited consumer
agreements), application of to contracts made
before 1 Jan 2011 etc. 24 40. ACL (WA) s. 101 (requests for itemised bills),
application of for services supplied before 1 Jan
2011 25 41. ACL (WA) s. 224(4)(c), interpretation of 25
Part 4 — Codes of practice
Division 1 — Preliminary 42. Outline of this Part 26 43. Term used: code of practice 26
Division 2 — Development and implementation
of codes of practice 44. Draft codes of practice, preparation of 26 45. Regulations prescribing code of practice 27 46. Interim code of practice, regulations may prescribe 27
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Contents
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Division 3 — Enforcement of codes of practice 47. SAT’s powers to deal with contraventions of
prescribed code of practice 28 48. Commissioner may take or defend, or assume the
conduct or defence of, proceedings relating to
contravention of code of practice 29 49. Provisions for proceedings Commissioner
institutes, defends or assumes conduct or defence
of 30 50. No doubling-up of liabilities 31 51. Action taken for breach of code of practice doesn’t
preclude other civil action 31 52. Transitional provisions for codes of practice
prescribed before 1 Jan 2011 31 53. Transitional provisions for undertakings under
Fair Trading Act 1987 s. 44 32 54. Transitional provisions for contraventions of code
of practice before 1 Jan 2011 33
Part 5 — Administrative provisions
Division 1 — Commissioner 55. Commissioner, designation and title of 34 56. General functions of Commissioner 34 57A. Licensing and regulatory functions of
Commissioner 35 57. Warnings and information, Commissioner may
issue 36 58. Instituting, defending or assuming conduct or
defence of legal proceedings on behalf of
consumers or businesses 36 59. Provisions for proceedings Commissioner
institutes, defends or assumes conduct or defence
of 38 60. Delegation by Commissioner 39 61. Judicial notice of Commissioner’s signature etc. 40
Division 2 — Offence 62. Advertisements not to imply approval by consumer
affairs authority 40
Division 3 — Advisory committees
Subdivision 1 — Property Industry Advisory
Committee 63A. Committee established 42 63B. Membership 42 63C. Functions 42 63D. Procedure 43
Subdivision 2 — Motor Vehicle Industry Advisory
Committee 63E. Committee established 43
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63F. Membership 43 63G. Functions 43 63H. Procedure 44
Subdivision 3 — Consumer Advisory Committee 63I. Committee established 44 63J. Membership 44 63K. Functions 44 63L. Procedure 45
Subdivision 4 — Regulations prescribing committee
procedures, etc. 63M. Regulations 45
Part 6 — Investigation and
enforcement
Division 1 — Preliminary 63. Terms used 46 64A. Authorised persons cannot be public officers under
Criminal Investigation Act 2006 46
Division 2 — Investigators 64. Designating people as investigators 46 65. Certificate of authority of investigator 47 66. Certificate of authority to be produced on demand 47 67. Persons assisting investigators 47
Division 3 — General powers 68. Investigations and inquiries, Commissioner’s
powers to make 48 69. Investigations and inquiries, powers for 48 70. Interviews under s. 69(1)(a), conduct of 50 71. Warrant to enter premises or motor vehicle 50 72. Warrants wanted urgently, may be obtained by
telephone etc. 51 73. Warrants by telephone etc., further provisions for 52 74. Warrants, issue and effect of 53 75. Warrants, powers under to obtain access
information for computers etc. 54 76. Warrants, further powers under 55 77. Damage to equipment or data, compensation for 55 78. Warrants, execution and duration of 56 79. Seizing things 57 80. Seized things, copies of to be provided 58 81. Seized things, access to by owner 58 82. Seized things, return of 58 83. Seizure, SAT may review 59 84. Seized things, forfeiture of 59 85. Forfeited things, dealing with 60 86. Privilege against self-incrimination doesn’t apply 60 87. Information obtained, use of etc. 61
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Division 4A — Specific powers for enforcement
of licensing and regulatory provisions 88A. Terms used 61 88B. Investigations and inquiries for licensing and
regulatory purposes, Commissioner’s powers to
make 61 88C. Authorised persons’ powers for this Division 62 88D. Police assistance with investigations and inquiries 62 88E. Compliance checks at regulated person’s business
premises, powers for 63
Division 4 — Offences 88. Failing to cooperate with investigation 64 89. Obstructing authorised person 65
Part 7 — Criminal and civil
proceedings
Division 1 — Preliminary 90. Term used: person involved in a contravention of a
provision of this Act 66
Division 2 — Criminal proceedings 91. Time limit for commencing proceedings 66 92. Who may institute criminal proceedings 66 93. Court of summary jurisdiction to be constituted by
magistrate 67 94. Courts’ other powers in criminal proceedings 67 95. Vicarious liability of directors, employers etc. 67 96. Defence: reasonable mistake of fact 69 97. Defences: accident, act or default of another etc. 70 98. Defence: publication of advertisements in ordinary
course of business 70
Division 3 — Civil proceedings 99. Injunctions to prevent or stop contraventions of
Act 71 100. Injunctions to prevent etc. other contraventions 71 101. Injunctions, general provisions about 72 102. Interim injunctions 73 103. Final injunction may be granted if parties consent 73 104. Injunction may be rescinded or varied 73 105. Supreme and District Courts’ other powers in
Part 7 proceedings 73 106. Supreme and District Courts’ powers to prohibit
payments, transfers of property etc. 75 107. Contravening s. 106 order, offence 77 108. Findings of fact or admissions in certain
proceedings to be evidence in others 78
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Division 4 — Further provisions relating to
proceedings 109. State of mind of person, meaning of in s. 110 and
111 78 110. State of mind and conduct of body corporate,
establishing 78 111. State of mind and conduct of principal (not a body
corporate), establishing 79
Part 8 — Miscellaneous
112. Personal information obtained officially, when
may be divulged etc. 81 113. Information obtained officially may be used for
certain other purposes and legislation 82 114. Protection from liability for wrongdoing 82 115. Protection from liability for publishing official
statements 83 116. Regulations 83
Part 9 — Transitional provisions
117. Regulations for transitional matters 85 118. Fair Trading (Product Information Standard)
Regulation 2005 Part 4 (builders plates for
recreational vessels), continuation of 86 119. Orders made before 1 Jan 2011 recalling defective
goods etc., effect of 86 120. Delegations made before 1 Jan 2011, effect of 86 121. Interpretation Act 1984, application of to expiring
Acts 86
Schedule 1 — Acts that override the
Australian Consumer Law (WA)
Part 3-3
Schedule 2 — Registration Acts
Notes
Compilation table 89 Uncommenced provisions table 90 Other notes 90
Note — Australian Consumer Law
(WA) text
Chapter 1 — Introduction
1. Application of this Schedule 91 2. Definitions 91 3. Meaning of consumer 104
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4. Misleading representations with respect to future
matters 107 5. When donations are treated as supplies or
acquisitions 108 6. Related bodies corporate 108 7. Meaning of manufacturer 108 8. Goods affixed to land or premises 109 9. Meaning of safety defect in relation to goods 109 10. Asserting a right to payment 110 11. References to acquisition, supply and re-supply 111 12. Application of Schedule in relation to leases and
licences of land and buildings 112 13. Loss or damage to include injury 112 14. Meaning of continuing credit contract 112 15. Contraventions of this Schedule 113 16. Severability 113 17. References to provisions in this Schedule 113
Chapter 2 — General protections
Part 2-1 — Misleading or deceptive
conduct
18. Misleading or deceptive conduct 114 19. Application of this Part to information providers 114
Part 2-2 — Unconscionable conduct
20. Unconscionable conduct within the meaning of the
unwritten law 115 21. Unconscionable conduct in connection with goods
or services 116 22. Matters the court may have regard to for the
purposes of section 21 117 22A. Presumptions relating to whether representations
are misleading 119
Part 2-3 — Unfair contract terms
23. Unfair terms of consumer contracts and small
business contracts 120 24. Meaning of unfair 120 25. Examples of unfair terms 121 26. Terms that define main subject matter of consumer
contracts or small business contracts etc. are
unaffected 122 27. Standard form contracts 123 28. Contracts to which this Part does not apply 123
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Chapter 3 — Specific protections
Part 3-1 — Unfair practices
Division 1 — False or misleading
representations etc. 29. False or misleading representations about goods or
services 124 30. False or misleading representations about sale etc.
of land 125 31. Misleading conduct relating to employment 126 32. Offering rebates, gifts, prizes etc. 126 33. Misleading conduct as to the nature etc. of goods 127 34. Misleading conduct as to the nature etc. of services 128 35. Bait advertising 128 36. Wrongly accepting payment 128 37. Misleading representations about certain business
activities 130 38. Application of provisions of this Division to
information providers 130
Division 2 — Unsolicited supplies 39. Unsolicited cards etc. 131 40. Assertion of right to payment for unsolicited goods
or services 133 41. Liability etc. of recipient for unsolicited goods 133 42. Liability of recipient for unsolicited services 135 43. Assertion of right to payment for unauthorised
entries or advertisements 135
Division 3 — Pyramid schemes 44. Participation in pyramid schemes 136 45. Meaning of pyramid scheme 137 46. Marketing schemes as pyramid schemes 138
Division 4 — Pricing 47. Multiple pricing 139 48. Single price to be specified in certain
circumstances 140
Division 5 — Other unfair practices 49. Referral selling 143 50. Harassment and coercion 143
Part 3-2 — Consumer transactions
Division 1 — Consumer guarantees
Subdivision A — Guarantees relating to the supply
of goods 51. Guarantee as to title 144 52. Guarantee as to undisturbed possession 144 53. Guarantee as to undisclosed securities etc. 145 54. Guarantee as to acceptable quality 145
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55. Guarantee as to fitness for any disclosed purpose
etc. 147 56. Guarantee relating to the supply of goods by
description 148 57. Guarantees relating to the supply of goods by
sample or demonstration model 148 58. Guarantee as to repairs and spare parts 148 59. Guarantee as to express warranties 149
Subdivision B — Guarantees relating to the supply
of services 60. Guarantee as to due care and skill 149 61. Guarantees as to fitness for a particular purpose
etc. 150 62. Guarantee as to reasonable time for supply 150 63. Services to which this Subdivision does not apply 151
Subdivision C — Guarantees not to be excluded etc.
by contract 64. Guarantees not to be excluded etc. by contract 151 64A. Limitation of liability for failures to comply with
guarantees 151
Subdivision D — Miscellaneous 65. Application of this Division to supplies of gas,
electricity and telecommunications 153 66. Display notices 153 67. Conflict of laws 154 68. Convention on Contracts for the International Sale
of Goods 154
Division 2 — Unsolicited consumer agreements
Subdivision A — Introduction 69. Meaning of unsolicited consumer agreement 154 70. Presumption that agreements are unsolicited
consumer agreements 156 71. Meaning of dealer 156 72. Meaning of negotiation 156
Subdivision B — Negotiating unsolicited consumer
agreements 73. Permitted hours for negotiating an unsolicited
consumer agreement 157 74. Disclosing purpose and identity 157 75. Ceasing to negotiate on request 157 76. Informing person of termination period etc. 158 77. Liability of suppliers for contraventions by dealers 159
Subdivision C — Requirements for unsolicited
consumer agreements etc. 78. Requirement to give document to the consumer 159 79. Requirements for all unsolicited consumer
agreements etc. 160
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80. Additional requirements for unsolicited consumer
agreements not negotiated by telephone 161 81. Requirements for amendments of unsolicited
consumer agreements 161
Subdivision D — Terminating unsolicited
consumer agreements 82. Terminating an unsolicited consumer agreement
during the termination period 161 83. Effect of termination 163 84. Obligations of suppliers on termination 164 85. Obligations and rights of consumers on termination 164 86. Prohibition on supplies etc. 166 87. Repayment of payments received after termination 166 88. Prohibition on recovering amounts after
termination 167
Subdivision E — Miscellaneous 89. Certain provisions of unsolicited consumer
agreements void 168 90. Waiver of rights 168 91. Application of this Division to persons to whom
rights of consumers and suppliers are assigned etc. 168 92. Application of this Division to supplies to third
parties 169 93. Effect of contravening this Division 169 94. Regulations may limit the application of this
Division 169 95. Application of this Division to certain conduct
covered by the Corporations Act 169
Division 3 — Lay-by agreements 96. Lay-by agreements must be in writing etc. 170 97. Termination of lay-by agreements by consumers 170 98. Termination of lay-by agreements by suppliers 171 99. Effect of termination 171
Division 3A—Gift cards
Subdivision A—Introduction 99A. Meaning of gift card 172
Subdivision B—Requirements relating to gift cards 99B. Gift cards to be redeemable for at least 3 years 172 99C. When gift card ceases to be redeemable to appear
prominently on gift card 172 99D. Terms and conditions not to allow post-supply fees 173 99E. Post-supply fees not to be demanded or received 173 99F. Certain terms and conditions of gift card void 173
Subdivision C—Miscellaneous 99G. Regulations may limit application of this Division 174
Division 4 — Miscellaneous 100. Supplier must provide proof of transaction etc. 174
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101. Consumer may request an itemised bill 175 102. Prescribed requirements for warranties against
defects 176 103. Repairers must comply with prescribed
requirements 177
Part 3-3 — Safety of consumer goods
and product related services
Division 1 — Safety standards 104. Making safety standards for consumer goods and
product related services 177 105. Declaring safety standards for consumer goods and
product related services 178 106. Supplying etc. consumer goods that do not comply
with safety standards 178 107. Supplying etc. product related services that do not
comply with safety standards 180 108. Requirement to nominate a safety standard 181
Division 2 — Bans on consumer goods and
product related services
Subdivision A — Interim bans 109. Interim bans on consumer goods or product related
services that will or may cause injury to any person
etc. 181 110. Places in which interim bans apply 182 111. Ban period for interim bans 182 112. Interaction of multiple interim bans 183 113. Revocation of interim bans 184
Subdivision B — Permanent bans 114. Permanent bans on consumer goods or product
related services 184 115. Places in which permanent bans apply 185 116. When permanent bans come into force 185 117. Revocation of permanent bans 185
Subdivision C — Compliance with interim bans and
permanent bans 118. Supplying etc. consumer goods covered by a ban 185 119. Supplying etc. product related services covered by
a ban 187
Subdivision D — Temporary exemption from
mutual recognition principles 120. Temporary exemption under the Trans-Tasman
Mutual Recognition Act 1997 187 121. Temporary exemption under the Mutual
Recognition Act 1992 188
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Division 3 — Recall of consumer goods
Subdivision A — Compulsory recall of consumer
goods 122. Compulsory recall of consumer goods 188 123. Contents of a recall notice 189 124. Obligations of a supplier in relation to a recall
notice 190 125. Notification by persons who supply consumer
goods outside Australia if there is compulsory
recall 190 126. Interaction of multiple recall notices 191 127. Compliance with recall notices 191
Subdivision B — Voluntary recall of consumer goods 128. Notification requirements for a voluntary recall of
consumer goods 192
Division 4 — Safety warning notices 129. Safety warning notices about consumer goods and
product related services 194 130. Announcement of the results of an investigation
etc. 194
Division 5 — Consumer goods, or product
related services, associated with death or
serious injury or illness 131. Suppliers to report consumer goods associated with
the death or serious injury or illness of any person 196 132. Suppliers to report product related services
associated with the death or serious injury or
illness of any person 197 132A. Confidentiality of notices given under this Division 199
Division 6 — Miscellaneous 133. Liability under a contract of insurance 200
Part 3-4 — Information standards
134. Making information standards for goods and
services 201 135. Declaring information standards for goods and
services 201 136. Supplying etc. goods that do not comply with
information standards 202 137. Supplying etc. services that do not comply with
information standards 203 137A. Safe harbour for complying with information
standards about free range eggs 204
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Part 3-5 — Liability of
manufacturers for goods with
safety defects
Division 1 — Actions against manufacturers for
goods with safety defects 138. Liability for loss or damage suffered by an injured
individual 204 139. Liability for loss or damage suffered by a person
other than an injured individual 205 140. Liability for loss or damage suffered by a person if
other goods are destroyed or damaged 205 141. Liability for loss or damage suffered by a person if
land, buildings or fixtures are destroyed or
damaged 206 142. Defences to defective goods actions 206
Division 2 — Defective goods actions 143. Time for commencing defective goods actions 207 144. Liability joint and several 207 145. Survival of actions 207 146. No defective goods action where workers’
compensation law etc. applies 207 147. Unidentified manufacturer 208 148. Commonwealth liability for goods that are
defective only because of compliance with
Commonwealth mandatory standard 208 149. Representative actions by the regulator 209
Division 3 — Miscellaneous 150. Application of all or any provisions of this Part etc.
not to be excluded or modified 209
Chapter 4 — Offences
Part 4-1 — Offences relating to
unfair practices
Division 1 — False or misleading
representations etc. 151. False or misleading representations about goods or
services 209 152. False or misleading representations about sale etc.
of land 211 153. Misleading conduct relating to employment 213 154. Offering rebates, gifts, prizes etc. 213 155. Misleading conduct as to the nature etc. of goods 215 156. Misleading conduct as to the nature etc. of services 216 157. Bait advertising 216 158. Wrongly accepting payment 218
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159. Misleading representations about certain business
activities 220 160. Application of provisions of this Division to
information providers 221
Division 2 — Unsolicited supplies 161. Unsolicited cards etc. 222 162. Assertion of right to payment for unsolicited goods
or services 223 163. Assertion of right to payment for unauthorised
entries or advertisements 224
Division 3 — Pyramid schemes 164. Participation in pyramid schemes 226
Division 4 — Pricing 165. Multiple pricing 227 166. Single price to be specified in certain
circumstances 227
Division 5 — Other unfair practices 167. Referral selling 229 168. Harassment and coercion 230
Part 4-2 — Offences relating to
consumer transactions
Division 1 — Consumer guarantees 169. Display notices 232
Division 2 — Unsolicited consumer agreements
Subdivision A — Negotiating unsolicited consumer
agreements 170. Permitted hours for negotiating an unsolicited
consumer agreement 232 171. Disclosing purpose and identity 233 172. Ceasing to negotiate on request 233 173. Informing person of termination period etc. 234
Subdivision B — Requirements for unsolicited
consumer agreements etc. 174. Requirement to give document to the consumer 235 175. Requirements for all unsolicited consumer
agreements etc. 236 176. Additional requirements for unsolicited consumer
agreements not negotiated by telephone 237 177. Requirements for amendments of unsolicited
consumer agreements 238
Subdivision C — Terminating unsolicited consumer
agreements 178. Obligations of suppliers on termination 238 179. Prohibition on supplies etc. 238 180. Repayment of payments received after termination 239
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181. Prohibition on recovering amounts after
termination 240
Subdivision D — Miscellaneous 182. Certain provisions of unsolicited consumer
agreements void 240 183. Waiver of rights 241 184. Application of this Division to persons to whom
rights of consumers and suppliers are assigned etc. 241 185. Application of this Division to supplies to third
parties 241 186. Regulations may limit the application of this
Division 241 187. Application of this Division to certain conduct
covered by the Corporations Act 242
Division 3 — Lay-by agreements 188. Lay-by agreements must be in writing etc. 242 189. Termination charges 242 190. Termination of lay-by agreements by suppliers 243 191. Refund of amounts 243
Division 3A—Gift cards 191A. Gift cards to be redeemable for at least 3 years 244 191B. When gift card ceases to be redeemable to appear
prominently on gift card 244 191C. Terms and conditions not to allow post-supply fees 245 191D. Post-supply fees not to be demanded or received 245 191E. Regulations may limit the application of this
Division 245
Division 4 — Miscellaneous 192. Prescribed requirements for warranties against
defects 245 193. Repairers must comply with prescribed
requirements 246
Part 4-3 — Offences relating to safety
of consumer goods and product
related services
Division 1 — Safety standards 194. Supplying etc. consumer goods that do not comply
with safety standards 246 195. Supplying etc. product related services that do not
comply with safety standards 248 196. Requirement to nominate a safety standard 249
Division 2 — Bans on consumer goods and
product related services 197. Supplying etc. consumer goods covered by a ban 249 198. Supplying etc. product related services covered by
a ban 250
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Division 3 — Recall of consumer goods 199. Compliance with recall orders 251 200. Notification by persons who supply consumer
goods outside Australia if there is compulsory
recall 252 201. Notification requirements for a voluntary recall of
consumer goods 252
Division 4 — Consumer goods, or product
related services, associated with death or
serious injury or illness 202. Suppliers to report consumer goods etc. associated
with the death or serious injury or illness of any
person 253
Part 4-4 — Offences relating to
information standards
203. Supplying etc. goods that do not comply with
information standards 253 204. Supplying etc. services that do not comply with
information standards 255
Part 4-5 — Offences relating to
substantiation notices
205. Compliance with substantiation notices 256 206. False or misleading information etc. 256
Part 4-6 — Defences
207. Reasonable mistake of fact 257 208. Act or default of another person etc. 257 209. Publication of advertisements in the ordinary
course of business 258 210. Supplying goods acquired for the purpose of
re-supply 258 211. Supplying services acquired for the purpose of
re-supply 259
Part 4-7 — Miscellaneous
212. Prosecutions to be commenced within 3 years 260 213. Preference must be given to compensation for
victims 260 214. Penalties for contraventions of the same nature etc. 261 215. Penalties for previous contraventions of the same
nature etc. 262 216. Granting of injunctions etc. 262 217. Criminal proceedings not to be brought for
contraventions of Chapter 2 or 3 262
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Chapter 5 — Enforcement and
remedies
Part 5-1 — Enforcement
Division 1 — Undertakings 218. Regulator may accept undertakings 263
Division 2 — Substantiation notices 219. Regulator may require claims to be substantiated
etc. 264 220. Extending periods for complying with
substantiation notices 265 221. Compliance with substantiation notices 265 222. False or misleading information etc. 266
Division 3 — Public warning notices 223. Regulator may issue a public warning notice 266
Part 5-2 — Remedies
Division 1 — Pecuniary penalties 224. Pecuniary penalties 267 225. Pecuniary penalties and offences 272 226. Defence 273 227. Preference must be given to compensation for
victims 273 228. Civil action for recovery of pecuniary penalties 274 229. Indemnification of officers 274 230. Certain indemnities not authorised and certain
documents void 274
Division 2 — Injunctions 232. Injunctions 274 233. Consent injunctions 276 234. Interim injunctions 276 235. Variation and discharge of injunctions 277
Division 3 — Damages 236. Actions for damages 277
Division 4 — Compensation orders etc. for
injured persons and orders for non-party
consumers
Subdivision A — Compensation orders etc. for
injured persons 237. Compensation orders etc. on application by an
injured person or the regulator 277 238. Compensation orders etc. arising out of other
proceedings 278
Subdivision B — Orders for non-party consumers 239. Orders to redress etc. loss or damage suffered by
non-party consumers 278
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240. Determining whether to make a redress order etc.
for non-party consumers 280 241. When a non-party consumer is bound by a redress
order etc. 280
Subdivision C — Miscellaneous 242. Applications for orders 281 243. Kinds of orders that may be made 281 244. Power of a court to make orders 282 245. Interaction with other provisions 282
Division 5 — Other remedies 246. Non-punitive orders 282 247. Adverse publicity orders 284 248. Order disqualifying a person from managing
corporations 284 249. Privilege against exposure to penalty or forfeiture
— disqualification from managing corporations 285 250. Declarations relating to consumer contracts and
small business contracts 286
Division 6 — Defences 251. Publication of advertisement in the ordinary course
of business 286 252. Supplying consumer goods for the purpose of
re-supply 287 253. Supplying product related services for the purpose
of re-supply 288
Part 5-3 — Country of origin
representations
254. Overview 289 255. Country of origin representations do not
contravene certain provisions 289 258. Proceedings relating to false, misleading or
deceptive conduct or representations 291
Part 5-4 — Remedies relating to
guarantees
Division 1 — Action against suppliers
Subdivision A — Action against suppliers of goods 259. Action against suppliers of goods 291 260. When a failure to comply with a guarantee is a
major failure 292 261. How suppliers may remedy a failure to comply
with a guarantee 293 262. When consumers are not entitled to reject goods 293 263. Consequences of rejecting goods 294 264. Replaced goods 295 265. Termination of contracts for the supply of services
that are connected with rejected goods 295
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266. Rights of gift recipients 296
Subdivision B — Action against suppliers of services 267. Action against suppliers of services 296 268. When a failure to comply with a guarantee is a
major failure 297 269. Termination of contracts for the supply of services 298 270. Termination of contracts for the supply of goods
that are connected with terminated services 298
Division 2 — Action for damages against
manufacturers of goods 271. Action for damages against manufacturers of
goods 299 272. Damages that may be recovered by action against
manufacturers of goods 301 273. Time limit for actions against manufacturers of
goods 301
Division 3 — Miscellaneous 274. Indemnification of suppliers by manufacturers 301 275. Limitation of liability etc. 302 276. This Part not to be excluded etc. by contract 303 276A. Limitation in certain circumstances of liability of
manufacturer to seller 303 277. Representative actions by the regulator 304
Part 5-5 — Liability of suppliers and
credit providers
Division 1 — Linked credit contracts 278. Liability of suppliers and linked credit providers
relating to linked credit contracts 304 279. Action by consumer to recover amount of loss or
damage 305 280. Cases where a linked credit provider is not liable 306 281. Amount of liability of linked credit providers 307 282. Counter-claims and offsets 308 283. Enforcement of judgments etc. 308 284. Award of interest to consumers 310 285. Liability of suppliers to linked credit providers,
and of linked credit providers to suppliers 310 286. Joint liability proceedings and recovery under
section 135 of the National Credit Code 311
Division 2 — Non-linked credit contracts 287. Liability of suppliers and credit providers relating
to non-linked credit contracts 312
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Chapter 6—Application and
transitional provisions
Part 1—Application and transitional
provisions relating to the
Consumer Credit Legislation
Amendment (Enhancements) Act
2012
288. Application of amendments relating to lay-by
agreements 313 289. Application of amendment relating to repairs 313 290. Saving of regulations relating to repairs 313
Part 1A—Application provision
relating to the Treasury
Legislation Amendment (Small
Business and Unfair Contract
Terms) Act 2015
290A. Application 313
Part 2—Application and transitional
provisions relating to the
Competition and Consumer
Amendment (Competition Policy
Review) Act 2017
291. Application of amendments relating to
confidentiality of notices 314 292. Application of amendments relating to prohibition
on supplies 314
Part 3—Application provision
relating to the Treasury Laws
Amendment (2018 Measures
No. 3) Act 2018
295. Application of amendments 315
Part 4—Application provisions
relating to the Treasury Laws
Amendment (Australian
Consumer Law Review) Act 2018
296. Application—listed public companies 315 297. Application—unsolicited supplies 315 298. Application—unsolicited consumer agreements 315 299. Application—single price 315
Fair Trading Act 2010
Contents
page xxi [This compilation shows amendments proposed by Bill No. 19-2.]
300. Application—non-punitive orders 315 301. Application—guarantees relating to the supply of
services 316
Part 5—Application and transitional
provisions relating to the
Treasury Laws Amendment (Gift
Cards) Act 2018
302. Application of amendments relating to gift cards 316
page 1 [This compilation shows amendments proposed by Bill No. 19-2.]
Western Australia
Fair Trading Act 2010
An Act to —
• promote and encourage fair trading practices and a competitive
and fair market, and protect the interests of consumers, by
applying the Australian Consumer Law (with modifications) as a
law of Western Australia, and providing for codes of practice;
and
• provide for the powers and functions of a Commissioner,
including powers to carry out investigations into alleged
breaches of this Act; and
• provide for the repeal of the Consumer Affairs Act 1971, Fair
Trading Act 1987 and Door to Door Trading Act 1987; and
• make consequential amendments to various Acts 1,
and for related purposes.
Fair Trading Act 2010
Part 1 Preliminary
s. 1
page 2 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 1 — Preliminary
1. Short title
This is the Fair Trading Act 2010.
2. Commencement
This Act comes into operation as follows —
(a) sections 1 and 2 — on the day on which this Act
receives the Royal Assent;
(b) the rest of the Act — on a day fixed by proclamation,
and different days may be fixed for different provisions.
3. Object of Act
The object of this Act is to improve consumer well-being
through consumer empowerment and protection, to foster
effective competition, and to enable the confident participation
of consumers in markets in which both consumers and suppliers
trade fairly.
Fair Trading Act 2010
Interpretation and application Part 2
General interpretation Division 1
s. 4
page 3 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 2 — Interpretation and application
Division 1 — General interpretation
4. Which interpretation Act applies to ACL (WA)
Section 23 deals with the application of the Acts Interpretation
Act 1901 (Commonwealth) and the Interpretation Act 1984 of
Western Australia to the Australian Consumer Law (WA).
5. Application of s. 6-9 and 17
(1) Sections 6 to 9 apply to this Act other than Part 3 and the
Australian Consumer Law (WA).
(2) Section 17 applies to the interpretation of terms used in Part 3
and the Australian Consumer Law (WA).
6. Terms used
In this Act (other than Part 3 and the Australian Consumer
Law (WA)) —
acquire includes —
(a) in relation to goods — acquire by purchase or exchange
or by taking on lease, on hire or on hire-purchase; and
(b) in relation to services — accept; and
(c) in relation to an interest in land — acquire by purchase
or exchange or by taking on lease, or in any other
manner in which an interest in land may be acquired for
valuable consideration;
Australian Consumer Law (WA) has the meaning given in
section 17;
business includes —
(a) a business not carried on for profit; and
(b) a trade or profession;
Commissioner means the person for the time being designated
as the Commissioner under section 55;
consumer has the meaning given in section 7;
Department means the department of the Public Service
principally assisting the Minister in the administration of this
Act;
disposal, in relation to an interest in land, means disposal by
sale, exchange or lease or by any other method by which an
interest in land may be disposed of for valuable consideration;
Fair Trading Act 2010
Part 2 Interpretation and application
Division 1 General interpretation
s. 7
page 4 [This compilation shows amendments proposed by Bill No. 19-2.]
document has the meaning given in the Australian Consumer
Law (WA) section 2(1);
goods has the meaning given in the Australian Consumer
Law (WA) section 2(1);
interest has the meaning given in the Australian Consumer
Law (WA) section 2(1);
provision, in relation to an understanding, means any matter
forming part of the understanding;
re-supply, in relation to goods acquired from a person,
includes —
(a) a supply of the goods to another person in an altered
form or condition; and
(b) a supply to another person of goods in which the
first-mentioned goods have been incorporated;
services has the meaning given in section 8;
supplier means a person who, in the course of business, supplies
goods or services;
supply includes —
(a) in relation to goods —
(i) supply (including re-supply) by way of sale,
exchange, lease, hire or hire-purchase; and
(ii) exhibit, expose or have in possession for the
purpose of sale, exchange, lease, hire or
hire-purchase or for any purpose of
advertisement, manufacture or trade;
and
(b) in relation to services — provide, grant or render for
valuable consideration; and
(c) in relation both to goods and to services — donate for
promotional purposes;
trade or commerce includes any business or professional
activity (whether or not carried on for profit).
7. Term used: consumer
(1) In this Act (other than Part 3 and the Australian Consumer
Law (WA)) —
consumer means —
(a) a person who purchases or takes on hire or lease, or is a
potential purchaser or hirer or lessee of, or borrows
Fair Trading Act 2010
Interpretation and application Part 2
General interpretation Division 1
s. 8
page 5 [This compilation shows amendments proposed by Bill No. 19-2.]
money for the purpose of purchasing, goods otherwise
than for resale or letting on hire or leasing; or
(b) a person who uses or is a potential user of, or borrows
money for the purpose of using, any service rendered for
fee or reward; or
(c) a person who purchases or is the potential purchaser of,
or borrows money for the purpose of purchasing, an
estate or interest in any land or building otherwise than
for resale, letting or leasing; or
(d) a person who becomes a tenant or lessee of, or is a
potential tenant or lessee of, any land or building or part
of a building otherwise than for assignment or
underletting.
(2) However, a person who carries on a trade or business is not a
consumer for the purposes of subsection (1) in respect of or in
relation to —
(a) goods purchased or taken on hire or lease by that person,
or of which that person is a potential purchaser, hirer or
lessee, in the course of or for the purpose of the carrying
on of that trade or business;
(b) a service used by that person, or of which the person is a
potential user, in the course of or for the purpose of the
carrying on of that trade or business;
(c) an estate or interest in land or a building purchased by
that person, or of which the person is a potential
purchaser, in the course of or for the purpose of the
carrying on of that trade or business;
(d) any land or building or part of a building of which the
person becomes the tenant or lessee, or is a potential
tenant or lessee, in the course of or for the purpose of the
carrying on of that trade or business.
(3) A person who carries on an agricultural, apicultural, pastoral,
horticultural, orcharding, viticultural or other farming
undertaking does not carry on a trade or business for the
purposes of subsection (2).
8. Term used: services
(1) In this Act (other than Part 3 and the Australian Consumer
Law (WA)) —
services includes any rights (including rights in relation to, and
interests in, real or personal property), benefits, privileges or
Fair Trading Act 2010
Part 2 Interpretation and application
Division 1 General interpretation
s. 9
page 6 [This compilation shows amendments proposed by Bill No. 19-2.]
facilities that are, or are to be, provided, granted or conferred in
trade or commerce.
(2) Without limiting the generality of subsection (1), the definition
of services includes the rights, benefits, privileges and facilities
that are, or are to be, provided, granted or conferred under —
(a) a contract for or in relation to —
(i) the performance of work (including work of a
professional nature), whether with or without the
supply of goods; or
(ii) the provision of gas or electricity or the provision
of any other form of energy; or
(iii) the provision for reward of lodging or
accommodation; or
(iv) the provision, or making available for use, of
facilities for amusement, entertainment,
recreation or instruction; or
(v) the conferring of rights, benefits or privileges for
which remuneration is payable in the form of a
royalty, tribute, levy or similar exaction;
or
(b) a contract of insurance; or
(c) a contract between a banker and a customer of the
banker entered into in the course of the carrying on by
the banker of the business of banking; or
(d) a contract for or in relation to the lending of money.
(3) The definition of services does not include rights or benefits
being the supply of goods or the performance of work under a
contract of service.
(4) Legal services as defined in the Legal Profession Uniform
Law (WA) section 6(1) are not services for the purposes of this
section.
[Section 8 amended: No. 9 of 2022 s. 424.]
9. Further provisions about interpretation
(1) In this Act (other than Part 3 and the Australian Consumer
Law (WA)), unless the contrary intention appears —
(a) a reference to the supply or acquisition of goods
includes a reference to agreeing to supply or acquire
goods; and
Fair Trading Act 2010
Interpretation and application Part 2
General interpretation Division 1
s. 9
page 7 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) a reference to the acquisition of goods includes a
reference to the acquisition of property in, or rights in
relation to, goods upon a supply of the goods; and
(c) a reference to the supply or acquisition of services
includes a reference to agreeing to supply or acquire
services; and
(d) a reference to the supply or acquisition of goods
includes a reference to the supply or acquisition of
goods together with other property or services, or both;
and
(e) a reference to the supply or acquisition of services
includes a reference to the supply or acquisition of
services together with goods or other property or other
services; and
(f) a reference to the disposal or acquisition of an interest in
land includes a reference to the disposal or acquisition of
such an interest together with goods or services; and
(g) a reference to goods or services includes a reference to
goods and services; and
(h) a reference to the disposal or acquisition of an interest in
land includes a reference to agreeing to dispose of or
acquire such an interest, whether or not the agreement is
in writing or evidenced by writing.
(2) For the purposes of this Act (other than Part 3 and the
Australian Consumer Law (WA)) —
(a) the obtaining of credit by a person in connection with
the acquisition of goods or services by the person is an
acquisition by the person of services; and
(b) any amount by which the price of the goods or services
is increased because credit was obtained is the price of
the services represented by the obtaining of credit.
(3) In this Act (other than Part 3 and the Australian Consumer
Law (WA)) —
(a) a reference to engaging in conduct is to be read as a
reference to doing or refusing to do any act, including —
(i) the making of, or the giving effect to a provision
of, a contract or arrangement; or
(ii) the arriving at, or the giving effect to a provision
of, an understanding;
and
Fair Trading Act 2010
Part 2 Interpretation and application
Division 2 Application
s. 10
page 8 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) a reference to conduct, when that expression is used as a
noun otherwise than as mentioned in paragraph (a), is to
be read as a reference to the doing of or the refusing to
do any act, including —
(i) the making of, or the giving effect to a provision
of, a contract or arrangement; or
(ii) the arriving at, or the giving effect to a provision
of, an understanding;
and
(c) a reference to refusing to do an act includes —
(i) a reference to refraining (otherwise than
inadvertently) from doing the act; and
(ii) a reference to making it known that the act will
not be done;
and
(d) a reference to a person offering to do an act, or to do an
act on a particular condition, includes a reference to the
person making known a willingness to accept
applications, offers or proposals for the person to do the
act or to do that act on the condition.
(4) In this Act (other than Part 3 and the Australian Consumer
Law (WA)) —
(a) a reference to loss or damage, other than a reference to
the amount of any loss or damage, includes a reference
to injury; and
(b) a reference to the amount of any loss or damage includes
a reference to damages in respect of an injury.
(5) In this Act (other than Part 3 and the Australian Consumer
Law (WA)), a reference to the making of a representation
includes a reference to the publishing of a statement.
Division 2 — Application
10. Act binds Crown
(1) This Act binds the Crown not only in right of Western Australia
but also, so far as the legislative power of Parliament permits,
the Crown in all its other capacities.
(2) This Act applies to and in respect of the Crown in any of its
capacities to the same extent as if the Crown were, in that
capacity, a body corporate.
Fair Trading Act 2010
Interpretation and application Part 2
Application Division 2
s. 11
page 9 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) Nothing in this Act makes the Crown in any capacity liable to
be prosecuted for an offence.
(4) The protection in subsection (3) does not apply to an authority
of the Crown.
(5) This section is subject to Part 3 Division 4.
11. Territorial application of Act
(1) This Act applies to and in respect of an acquisition or supply or
the proposed acquisition or supply of goods or services, or the
disposal or proposed disposal of an interest in land —
(a) if the person by or to whom the goods or services are or
are proposed to be acquired or supplied signs in Western
Australia a document relating to the acquisition or
supply or the proposed acquisition or supply; or
(b) if the person by or to whom the interest in land is or is
proposed to be disposed of signs in Western Australia a
document relating to the disposal or the proposed
disposal of that interest; or
(c) if that person does not so sign such a document, if the
goods or services are or are proposed to be delivered or
supplied, or that land is situated, in Western Australia.
(2) Subsection (1) applies —
(a) despite anything to the contrary in any other Act or law;
but
(b) except as otherwise expressly provided in or under this
Act.
(3) This Act applies to and in relation to —
(a) persons carrying on business within this jurisdiction; or
(b) bodies corporate incorporated or registered under the
law of this jurisdiction; or
(c) persons ordinarily resident in this jurisdiction; or
(d) persons otherwise connected with this jurisdiction.
(4) Subject to subsection (3), this Act extends to conduct, and other
acts, matters and things, occurring or existing outside or partly
outside this jurisdiction (whether within or outside Australia).
Fair Trading Act 2010
Part 2 Interpretation and application
Division 2 Application
s. 12
page 10 [This compilation shows amendments proposed by Bill No. 19-2.]
(5) This Act applies to a contract in the following circumstances,
despite the terms of the contract —
(a) if the proper law of a contract for the supply of goods or
services to a consumer would, but for a term that it
should be the law of some other place or a term to the
like effect, be the law of Western Australia;
(b) if a contract for the supply of goods or services to a
consumer contains a term that purports to substitute, or
has the effect of substituting, provisions of the law of
some other country or of another State or of a Territory
for all or any of the provisions of this Act.
(6) This section is subject to section 24.
12. Concurrent operation of laws of other jurisdictions not
limited
This Act is not intended to exclude or limit the concurrent
operation of any law of the Commonwealth or of another State
or a Territory.
13. No contracting out
(1) This Act has effect despite any stipulation in any contract or
agreement to the contrary.
(2) If the making of a contract contravenes this Act because the
contract includes a particular provision, nothing in this Act
affects the validity or enforceability of the contract otherwise
than in relation to that provision, so far as that provision is
severable.
(3) Subsection (2) is subject to subsection (1) and to any order
made under section 105 or 106.
14. Relationship with other Acts and rules of law
(1) This Act is to be read and construed as being in addition to, and
not in derogation of or in substitution for, any other Act or rule
of law for the time being in force in this State that relates to the
duty or liability of persons with respect to goods or services
supplied to a consumer.
(2) Except as expressly provided by this Act, nothing in this Act is
to be taken to limit, restrict or otherwise affect any right or
remedy a person would have had if this Act had not been
enacted.
Fair Trading Act 2010
Interpretation and application Part 2
Application Division 2
s. 15
page 11 [This compilation shows amendments proposed by Bill No. 19-2.]
15. Inconsistencies with other enactments
(1) This section applies if a provision of the Australian Consumer
Law (WA) Part 3-3 or an applied regulation is inconsistent
with —
(a) a provision of an Act specified in Schedule 1; or
(b) a provision of an instrument made under an Act so
specified.
(2A) In subsection (1) —
applied regulation means a regulation that —
(a) is referred to in section 19(1)(b); and
(b) is applied by section 19(2)(a); and
(c) has effect for the purposes of the Australian Consumer
Law (WA) Part 3-3.
(2) If this section applies, the provision of the Act so specified, or
of the instrument, prevails.
[Section 15 amended: No. 11 of 2013 s. 4; No. 19 of 2016
s. 136.]
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 1 Object and interpretation
s. 16
page 12 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 3 — The Australian Consumer Law
Division 1 — Object and interpretation
16. Object of this Part
The object of this Part is to apply (with modifications) the
Australian Consumer Law set out in Schedule 2 to the
Competition and Consumer Act 2010 (Commonwealth) as a law
of Western Australia.
17. Terms used
(1) In this Part, unless the contrary intention appears —
amend includes replace;
amending law means a Commonwealth Act that amends either
or both of the following —
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth);
(b) the regulations made under section 139G of that Act;
application law means —
(a) a law of a participating jurisdiction that applies the
Australian Consumer Law, either with or without
modifications, as a law of the participating jurisdiction;
or
(b) any regulations or other legislative instrument made
under a law described in paragraph (a); or
(c) the Australian Consumer Law, applying as a law of the
participating jurisdiction, either with or without
modifications;
Australian Consumer Law means (according to the context) —
(a) the Australian Consumer Law text; or
(b) the Australian Consumer Law text, applying as a law of
a participating jurisdiction, either with or without
modifications;
Australian Consumer Law text means the text described in
section 18;
Australian Consumer Law (WA) means the provisions applying
in this jurisdiction because of section 19;
instrument means any document whatever, including the
following —
(a) an Act or an instrument made under an Act;
Fair Trading Act 2010
The Australian Consumer Law Part 3
Object and interpretation Division 1
s. 17
page 13 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) a law of this jurisdiction or an instrument made under
such a law;
(c) an award or other industrial determination or order, or an
industrial agreement;
(d) any other order (whether executive, judicial or
otherwise);
(e) a notice, certificate or licence;
(f) an agreement;
(g) an application made, prosecution notice lodged,
information or complaint laid, affidavit sworn, or
warrant issued, for any purpose;
(h) an indictment, presentment, summons or writ;
(i) any other pleading in, or process issued in connection
with, a legal or other proceeding;
Intergovernmental Agreement means the Intergovernmental
Agreement for the Australian Consumer Law made on
2 July 2009 between the Commonwealth, the State of New
South Wales, the State of Victoria, the State of Queensland, the
State of Western Australia, the State of South Australia, the
State of Tasmania, the Australian Capital Territory and the
Northern Territory of Australia, as in force for the time being;
jurisdiction means a State or the Commonwealth;
law, in relation to a Territory, means a law of, or in force in, that
Territory;
modifications includes additions, omissions and substitutions;
participating jurisdiction means a jurisdiction that is a party to
the Intergovernmental Agreement and applies the Australian
Consumer Law as a law of the jurisdiction, either with or
without modifications;
State includes a Territory;
Territory means the Australian Capital Territory or the Northern
Territory of Australia;
this jurisdiction means Western Australia.
(2) Terms used in this Part and also in the Australian Consumer
Law (WA) have the same meanings in this Part as they have in
that Law.
(3) For the purposes of this Part —
(a) a jurisdiction is taken to have applied the Australian
Consumer Law as a law of the jurisdiction if a law of the
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 2 Application of Australian Consumer Law
s. 18
page 14 [This compilation shows amendments proposed by Bill No. 19-2.]
jurisdiction substantially corresponds to the provisions
of the Australian Consumer Law text, as in force from
time to time; and
(b) the corresponding law is taken to be the Australian
Consumer Law, or the Australian Consumer Law text,
applying as a law of that jurisdiction.
[Section 17 amended: Fair Trading Amendment Bill 2021 cl. 4.]
Division 2 — Application of Australian Consumer Law
18. Australian Consumer Law text
The Australian Consumer Law text consists of —
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth); and
(b) the regulations made under section 139G of that Act.
19. Application of Australian Consumer Law textAustralian
Consumer Law text, application of
(1) For the purposes of this section, the Australian Consumer Law
text consists of —
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth) as in force on 1 June 2021 and as
amended by each provision that —
(i) is in an amending law that has effect for the
purposes of this section under section 19B; and
(ii) has come into operation for the purposes of this
section under section 19C;
and
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth), as in force on 26 October 2018 (but
as modified by section 36); and
(b) the regulations made under section 139G of that Act, as
those regulations are in force from time to time.time,
subject to subsection (1A).
(1A) For the purposes of subsection (1)(b), a provision of an
amending law does not amend regulations made under the
Competition and Consumer Act 2010 (Commonwealth)
section 139G unless —
(a) the amending law has effect for the purposes of this
section under section 19B; and
Fair Trading Act 2010
The Australian Consumer Law Part 3
Application of Australian Consumer Law Division 2
s. 19A
page 15 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) the provision has come into operation for the purposes
of this section under section 19C.
(2) The Australian Consumer Law text —
(a) applies as a law of this jurisdiction; and
(b) as so applying, may be referred to as the Australian
Consumer Law (WA); and
(c) in so far as it constitutes Schedule 2 to the Competition
and Consumer Act 2010 (Commonwealth), is part of this
Act; and
(d) in so far as it constitutes regulations made under
section 139G of the Competition and Consumer
Act 2010 (Commonwealth), is subsidiary legislation for
the purposes of this Act.
(3) This section has effect subject to sections 21, 22, 23 and 116(3).
[Section 19 amended: No. 11 of 2013 s. 5; No. 26 of 2019 s. 4;
Fair Trading Amendment Bill 2021 cl. 5.]
19A. Tabling amending laws
An amending law must be laid before each House of Parliament
within 18 sitting days of the House after the day on which the
law receives the Royal Assent.
[Section 19A inserted: Fair Trading Amendment Bill 2021
cl. 6.]
19B. Disallowance of amending laws
(1) In this section —
disallowance period, in relation to a disallowance resolution
notice of which is given in a House of Parliament, means the
period of 30 sitting days of the House after the day on which the
notice is given;
disallowance resolution means a resolution that an amending
law be disallowed;
notice period, in relation to an amending law laid before a
House of Parliament under section 19A, means the period of
14 sitting days of the House after the day on which the
amending law is laid before it.
(2) An amending law has effect for the purposes of section 19 if the
amending law is laid before each House of Parliament under
section 19A and either —
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 2 Application of Australian Consumer Law
s. 19C
page 16 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) no notice of a disallowance resolution is given in either
House within the notice period; or
(b) at least 1 notice of a disallowance resolution is given in
a House within the notice period and, for each such
notice, 1 of the following applies —
(i) the notice is withdrawn or discharged within the
disallowance period;
(ii) the disallowance resolution is lost in the House
or not agreed to within the disallowance period.
(3) For the purposes of this section and section 19A —
(a) the period specified in section 19A, a notice period or a
disallowance period continues to run even though a
House of Parliament is prorogued or dissolved or
expires; and
(b) notice of a disallowance resolution given in a House of
Parliament, or a motion that an amending law be
disallowed in the House, does not lapse even though the
House is prorogued or dissolved or expires.
[Section 19B inserted: Fair Trading Amendment Bill 2021
cl. 6.]
19C. Commencement of amending laws
(1) In this section —
amending provision means a provision of an amending law that
amends either or both of the following —
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth);
(b) the regulations made under section 139G of that Act.
(2) If, under section 19B(2), an amending law has effect for the
purposes of section 19, the Governor must declare that fact by
proclamation as soon as practicable.
(3) If an amending provision has come into operation in the
Commonwealth before the proclamation is published in the
Gazette, the amending provision comes into operation for the
purposes of section 19 on a day fixed by the proclamation.
(4) If an amending provision has not come into operation in the
Commonwealth before the proclamation is published in the
Gazette, the amending provision comes into operation for the
purposes of section 19 when the amending provision comes into
Fair Trading Act 2010
The Australian Consumer Law Part 3
Application of Australian Consumer Law Division 2
s. 19D
page 17 [This compilation shows amendments proposed by Bill No. 19-2.]
operation in the Commonwealth in accordance with the
amending law.
[Section 19C inserted: Fair Trading Amendment Bill 2021
cl. 6.]
19D. Amending laws enacted after 1 June 2021 but before
commencement day
If an amending law receives the Royal Assent after 1 June 2021
but before the day (commencement day) on which the Fair
Trading Amendment Act 2021 section 6 comes into operation,
sections 19A to 19C apply to the amending law as if the
amending law received the Royal Assent on commencement
day.
[Section 19D inserted: Fair Trading Amendment Bill 2021
cl. 6.]
19E. Tabling of amending law taken to be publication for
Standing Orders
(1) In this section —
parliamentary committee means a committee established by
either or both of the Houses of Parliament.
(2) If a Standing Order of a House of Parliament provides that on
the publication of an instrument under a written law the
instrument is referred to a parliamentary committee for
consideration, the laying of an amending law before the House
under section 19A is taken to be publication of the amending
law for the purposes of the Standing Order.
(3) This section does not apply if the Standing Orders of the House
provide specifically for an amending law to be considered by a
parliamentary committee.
[Section 19E inserted: Fair Trading Amendment Bill 2021
cl. 6.]
[20. Deleted: No. 11 of 2013 s. 6.]
21. Certain instruments to be published, and may be disallowed
by Parliament
(1) This section applies to the following instruments —
(a) regulations made under the Competition and Consumer
Act 2010 (Commonwealth) section 139G;
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 2 Application of Australian Consumer Law
s. 22
page 18 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) a determination under the Australian Consumer Law
(WA) section 66(1) (display notices);
(c) a notice under the Australian Consumer Law (WA)
section 104(1) or 105(1) (safety standards);
(d) a notice under the Australian Consumer Law (WA)
section 114(1) or (2) (permanent bans);
(e) a notice under the Australian Consumer Law (WA)
section 117 (revocation of permanent bans);
(f) a notice under the Australian Consumer Law (WA)
section 122(1) (recall notices) by a responsible Minister
of this jurisdiction;
(g) a notice under the Australian Consumer Law (WA)
section 134(1) or 135(1) (information standards).
(2) Where an instrument to which this section applies is made, a
copy of the instrument must be published in the Gazette not
later than 28 days after the instrument is made.
(3) If a copy of an instrument is not published in the Gazette in
accordance with subsection (2) —
(a) the instrument ceases to have effect in this jurisdiction
on the expiry of the 28th day after the instrument is
made, but without affecting the validity or curing the
invalidity of anything done or of the omission of
anything in the meantime; but
(b) if a copy of the instrument is subsequently published in
the Gazette, the instrument again has effect on and from
the day after the day of publication of a copy of the
instrument.
(4) Where a copy of an instrument to which this section applies is
published in the Gazette, the Interpretation Act 1984 section 42
applies to that instrument as if it were a regulation published in
the Gazette.
22. Term used in ACL (WA): regulator
In the Australian Consumer Law (WA) —
regulator means the Commissioner (as defined in section 6).
23. ACL (WA), interpretation of
(1) The Acts Interpretation Act 1901 (Commonwealth) applies as a
law of this jurisdiction to the Australian Consumer Law (WA).
Fair Trading Act 2010
The Australian Consumer Law Part 3
References to Australian Consumer Law Division 3
s. 24
page 19 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) For the purposes of subsection (1), the Commonwealth Act
mentioned in that subsection applies as if —
(a) the statutory provisions in the Australian Consumer Law
(WA) were a Commonwealth Act; and
(b) the regulations in the Australian Consumer Law (WA) or
instruments under that Law were regulations or
instruments under a Commonwealth Act.
(3) The Interpretation Act 1984 of Western Australia does not
apply to —
(a) the Australian Consumer Law (WA); or
(b) any instrument under that Law.
(4) Subsection (3) is subject to section 21.
24. ACL (WA), application of
(1) The Australian Consumer Law (WA) applies to and in relation
to —
(a) persons carrying on business within this jurisdiction; or
(b) bodies corporate incorporated or registered under the
law of this jurisdiction; or
(c) persons ordinarily resident in this jurisdiction; or
(d) persons otherwise connected with this jurisdiction.
(2) Subject to subsection (1), the Australian Consumer Law (WA)
extends to conduct, and other acts, matters and things, occurring
or existing outside or partly outside this jurisdiction (whether
within or outside Australia).
Division 3 — References to Australian Consumer Law
25. References to Australian Consumer Law
(1) A reference in any instrument to the Australian Consumer Law
is a reference to the Australian Consumer Law of any or all of
the participating jurisdictions.
(2) Subsection (1) has effect except so far as the contrary intention
appears in the instrument or the context of the reference
otherwise requires.
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 4 Application of Australian Consumer Law to Crown
s. 26
page 20 [This compilation shows amendments proposed by Bill No. 19-2.]
26. References to Australian Consumer Law of other
jurisdictions
(1) This section has effect for the purposes of an Act, a law of this
jurisdiction or an instrument under an Act or such a law.
(2) If a law of a participating jurisdiction other than this jurisdiction
provides that the Australian Consumer Law text as in force for
the time being applies as a law of that jurisdiction, the
Australian Consumer Law of that jurisdiction is the Australian
Consumer Law text, applying as a law of that jurisdiction.
Division 4 — Application of Australian Consumer Law
to Crown
27. Division does not apply to Commonwealth
In this Division —
participating jurisdiction or other jurisdiction does not include
the Commonwealth.
28. Application law of this jurisdiction binds Crown
The application law of this jurisdiction binds (so far as the
legislative power of Parliament permits) the Crown in right of
this jurisdiction and of each other jurisdiction, so far as the
Crown carries on a business, either directly or by an authority of
the jurisdiction concerned.
29. Application law of other jurisdictions binds Crown
(1) The application law of each participating jurisdiction other than
this jurisdiction binds the Crown in right of this jurisdiction, so
far as the Crown carries on a business, either directly or by an
authority of this jurisdiction.
(2) If, because of this Part, a provision of the law of another
participating jurisdiction binds the Crown in right of this
jurisdiction, the Crown in that right is subject to that provision
despite any prerogative right or privilege.
30. Crown not liable to pecuniary penalty or prosecution
(1) Nothing in the application law of this jurisdiction makes the
Crown in any capacity liable to a pecuniary penalty or to be
prosecuted for an offence.
(2) Without limiting subsection (1), nothing in the application law
of a participating jurisdiction makes the Crown in right of this
Fair Trading Act 2010
The Australian Consumer Law Part 3
Miscellaneous Division 5
s. 31
page 21 [This compilation shows amendments proposed by Bill No. 19-2.]
jurisdiction liable to a pecuniary penalty or to be prosecuted for
an offence.
(3) The protection in subsection (1) or (2) does not apply to an
authority of any jurisdiction.
Division 5 — Miscellaneous
31. No doubling-up of criminal liabilities
(1) For the purposes of this section, a person is convicted of an
offence if a court finds the person guilty of the offence, or
accepts a plea of guilty of the offence, whether or not a
conviction is recorded.
(2) If —
(a) an act or omission is an offence against the Australian
Consumer Law (WA) and is also an offence against the
application law of another participating jurisdiction; and
(b) the offender has been acquitted or convicted of the
offence with which the offender is charged, or has
already been convicted or acquitted of an offence of
which the offender might be convicted upon the
indictment or prosecution notice on which the offender
has been charged, under the application law of the other
participating jurisdiction,
the offender is not liable to be prosecuted or punished for the
offence against the Australian Consumer Law (WA).
(3) Nothing in subsection (2) prevents the Commissioner from
making or issuing a statement under section 57.
(4) If a person has been ordered to pay a pecuniary penalty under
the application law of another participating jurisdiction, the
person is not liable to a pecuniary penalty under the Australian
Consumer Law (WA) in respect of the same conduct.
32. Offences against ACL (WA) are crimes
(1) A reference in this section to a person involved in the
commission of an offence against the Australian Consumer Law
(WA) is to be read as a reference to a person who —
(a) has aided, abetted, counselled or procured the
commission of the offence; or
(b) has induced, whether by threats or promises or
otherwise, the commission of the offence; or
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 5 Miscellaneous
s. 33
page 22 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) has been in any way, directly or indirectly, knowingly
concerned in, or party to, the commission of the offence;
or
(d) has conspired with others to effect the commission of
the offence; or
(e) has attempted to commit the offence, or to do any act of
a kind referred to in paragraph (a), (b), (c) or (d).
(2) A person who —
(a) commits an offence against the Australian Consumer
Law (WA); or
(b) is involved in the commission of an offence against the
Australian Consumer Law (WA),
is guilty of a crime.
Penalty: the penalty set out in the Australian Consumer
Law (WA).
Summary conviction penalty: the lesser of a fine of $36 000 or
the maximum penalty provided by the Australian
Consumer Law (WA) for the offence.
[Section 32 inserted: No. 11 of 2013 s. 7.]
33. Pecuniary penalty proceedings under ACL (WA) s. 224, civil
rules of evidence etc. apply
The Court must apply the rules of evidence and procedure for
civil matters when hearing proceedings for a pecuniary penalty
under the Australian Consumer Law (WA) section 224.
[34. Deleted: No. 19 of 2016 s. 137.]
35. Sale of Goods Act 1895, inconsistency with certain provisions
of ACL (WA)
(1) Where a provision of the Australian Consumer Law (WA)
Part 3-2 Division 1 is, in its application to any circumstance,
matter or thing, inconsistent with a provision of the Sale of
Goods Act 1895 in its application to the same circumstance,
matter or thing —
(a) the provision of the Australian Consumer Law (WA)
Part 3-2 Division 1 prevails; and
(b) the provision of the Sale of Goods Act 1895 is
inoperative to the extent of the inconsistency.
(2) This section applies despite —
Fair Trading Act 2010
The Australian Consumer Law Part 3
Transitional Division 6
s. 36
page 23 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) any rule of law or construction to the contrary; and
(b) an agreement that provides otherwise.
36. Competition and Consumer Act 2010 (Cwlth) Sch. 2 modified
(1) This section makes the modifications to the text of Schedule 2
to the Competition and Consumer Act 2010 (Commonwealth),
as in force on 1 January 2013, that, together with the regulations
referred to in section 19(1)(b), result in the text that
section 19(2) applies as the Australian Consumer Law (WA).
(2) In section 73(1) delete paragraphs (b) and (c) and insert:
(b) on a Saturday:
(i) between midnight and 9 am; or
(ii) between 5 pm and midnight; or
(c) on any other day:
(i) between midnight and 9 am; or
(ii) between 8 pm and midnight.
(3) In section 170(1) delete paragraphs (b) and (c) and insert:
(b) on a Saturday:
(i) between midnight and 9 am; or
(ii) between 5 pm and midnight; or
(c) on any other day:
(i) between midnight and 9 am; or
(ii) between 8 pm and midnight.
[Section 36 amended: No. 11 of 2013 s. 8.]
[The effect of section 36(2) and (3) is altered by the Fair
Trading (Permitted Calling Hours) Regulations 2014 2.]
[36. Deleted: Fair Trading Amendment Bill 2021 cl. 7(1).]
Division 6 — Transitional
37. Certain injunction proceedings pending at 1 Jan 2011
(1) To the extent that any proceedings to which the Fair Trading
Act 1987 section 3C(2)(c) applies are proceedings for an
injunction under section 74 or 75 of that Act, the proceedings
Fair Trading Act 2010
Part 3 The Australian Consumer Law
Division 6 Transitional
s. 38
page 24 [This compilation shows amendments proposed by Bill No. 19-2.]
are taken, after the commencement of this section, to be
proceedings for an injunction under the Australian Consumer
Law (WA) section 232.
(2) This section overrides the Fair Trading Act 1987
section 3C(2)(c).
38. ACL (WA) Part 2-3 (unfair contract terms), application of
to contracts made on or after 1 Jan 2011
(1) The Australian Consumer Law (WA) Part 2-3 applies to a
contract entered into on or after the commencement of this
section.
(2) That Part does not apply to a contract entered into before that
commencement. However —
(a) if the contract is renewed on or after that
commencement — that Part applies to the contract as
renewed, on and from the day (the renewal day) on
which the renewal takes effect, in relation to conduct
that occurs on or after the renewal day; or
(b) if a term of the contract is varied on or after that
commencement, and paragraph (a) has not already
applied in relation to the contract — that Part applies to
the term as varied, on and from the day (the variation
day) on which the variation takes effect, in relation to
conduct that occurs on or after the variation day.
(3) If subsection (2)(b) applies to a term of a contract,
sections 23(2) and 27 of the Australian Consumer Law (WA)
apply to the contract.
39. ACL (WA) Part 3-2 Div. 2 (unsolicited consumer
agreements), application of to contracts made before
1 Jan 2011 etc.
(1) The Australian Consumer Law (WA) Part 3-2 Division 2 does
not apply to any contract made before the commencement of
this section.
(2) The Australian Consumer Law (WA) Part 3-2 Division 2
applies to a contract made on or after the commencement of this
section even though negotiations leading to the formation of the
contract may have taken place before the commencement of this
section.
Fair Trading Act 2010
The Australian Consumer Law Part 3
Transitional Division 6
s. 40
page 25 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) The Door to Door Trading Act 1987 section 3C relates to the
application of that Act to contracts made before the
commencement of this section.
40. ACL (WA) s. 101 (requests for itemised bills), application of
for services supplied before 1 Jan 2011
The Australian Consumer Law (WA) section 101 does not apply
in relation to a supply of services to the extent that the services
were supplied before the commencement of this section.
41. ACL (WA) s. 224(4)(c), interpretation of
The reference in the Australian Consumer Law (WA)
section 224(2)(c) to proceedings under Chapter 4 or Part 5-2 of
that Law includes a reference to proceedings, commenced
before the commencement of this section, under or in relation
to —
(a) Part VC or VI of the Trade Practices Act 1974
(Commonwealth); or
(b) Part II, V, VI or VII of the Fair Trading Act 1987.
Fair Trading Act 2010
Part 4 Codes of practice
Division 1 Preliminary
s. 42
page 26 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 4 — Codes of practice
Division 1 — Preliminary
42. Outline of this Part
(1) This Part provides for the making of regulations prescribing a
code of practice for fair dealing between a particular class of
suppliers and consumers, or by a particular class of persons in
relation to consumers.
(2) If a person carries on business in contravention of a prescribed
code of practice applying to them, the Commissioner can apply
to the State Administrative Tribunal for an order requiring the
person to comply with the code and rectify the consequence of
the contravention of the code.
(3) This section is intended only as a guide to the general scheme
and effect of this Part, and does not limit the other provisions of
this Part.
43. Term used: code of practice
In this Part —
code of practice means a code of practice for fair dealing —
(a) between a particular class of suppliers and consumers; or
(b) by a particular class of persons in relation to consumers;
or
(c) in relation to the supply of a particular kind of goods or
services.
Division 2 — Development and implementation of codes
of practice
44. Draft codes of practice, preparation of
(1) The Commissioner may, with the approval of the Minister,
prepare a draft code of practice for submission to the Minister
for consideration.
(2) The Commissioner must, if the Minister directs, prepare a draft
code of practice for submission to the Minister for
consideration.
(3) For the purpose of preparing a draft code of practice, the
Commissioner must arrange for consultation with, and invite
submissions from, persons and organisations that the
Fair Trading Act 2010
Codes of practice Part 4
Development and implementation of codes of practice Division 2
s. 45
page 27 [This compilation shows amendments proposed by Bill No. 19-2.]
Commissioner considers would have an interest in the terms of
the proposed draft code.
(4) Without limiting subsection (3), the Commissioner must consult
with, and invite submissions from, the following —
(a) principal organisations that represent those suppliers that
are likely to be affected by the terms of the draft code of
practice;
(b) principal organisations representing consumers.
45. Regulations prescribing code of practice
(1) The regulations may prescribe a code of practice that —
(a) has been submitted to the Minister in accordance with
section 44; and
(b) has been approved by the Minister with or without
amendments.
(2) Regulations prescribing a code of practice must provide that the
regulations expire on a date specified in the regulations, which
must be a date that is not later than the last day of the period of
3 years after the date on which the code of practice first takes
effect.
(3) Regulations prescribing a code of practice may be amended to
remove the expiry date of the regulations if —
(a) the Commissioner undertakes a review of the code of
practice before the regulations expire; and
(b) in undertaking the review, the Commissioner follows the
consultation procedures set out in section 44.
46. Interim code of practice, regulations may prescribe
(1) The regulations may prescribe a code of practice even though
the procedures set out in section 44 have not been followed or
completed.
(2) A code of practice prescribed under this section is an interim
code of practice, and may have effect for a period (not
exceeding 6 months) specified in the regulations.
Fair Trading Act 2010
Part 4 Codes of practice
Division 3 Enforcement of codes of practice
s. 47
page 28 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 3 — Enforcement of codes of practice
47. SAT’s powers to deal with contraventions of prescribed code
of practice
(1) Where it appears to the Commissioner that a person has carried
on business in contravention of a prescribed code of practice
applicable to that person, the Commissioner may apply to the
State Administrative Tribunal for an order under this section.
(2) Where, on the application of the Commissioner, the State
Administrative Tribunal is satisfied that a person has carried on
business in contravention of a prescribed code of practice
applicable to that person, the Tribunal may make either or both
of the following orders —
(a) an order that the person cease contravening the code;
(b) an order that the person rectify any consequence of that
contravention.
(3) The State Administrative Tribunal may make an order under
subsection (2) in relation to a person with that person’s consent,
without being satisfied that there are grounds for making the
order.
(4) Where the contravention is by a body corporate, and the
Tribunal is satisfied that it occurred with the consent or
connivance of a person who, at the time of the contravention,
was a director of the body corporate or a person concerned in its
management, the Tribunal may make the following additional
orders —
(a) an order prohibiting the person from continuing to
consent to, or connive at, the contravention;
(b) an order prohibiting the person from consenting to, or
conniving at, a similar contravention by any other body
corporate of which the person is a director or in whose
management the person is concerned.
(5) An order under this section may be made subject to any
conditions (whether as to the duration of the order or otherwise)
the State Administrative Tribunal thinks fit, including —
(a) conditions relating to the future conduct of the person
affected; and
(b) conditions specifying the action to be taken by the
person to rectify the consequences of the contravention
that is the subject of the order.
Fair Trading Act 2010
Codes of practice Part 4
Enforcement of codes of practice Division 3
s. 48
page 29 [This compilation shows amendments proposed by Bill No. 19-2.]
(6) A person who fails to comply with an order of the State
Administrative Tribunal under this section commits an offence.
Penalty: a fine of $50 000.
48. Commissioner may take or defend, or assume the conduct or
defence of, proceedings relating to contravention of code of
practice
(1) This section applies where —
(a) a person (other than a body corporate) has made a
complaint to the Commissioner in respect of a matter
arising under a code of practice or in relation to a
contravention or suspected contravention of a code of
practice; and
(b) the Commissioner, after investigating the complaint, is
satisfied —
(i) that the complainant may, with respect to the
matter, have a right to take proceedings before a
court or the State Administrative Tribunal, or a
defence to proceedings taken before a court or
the State Administrative Tribunal by another
person against the complainant in respect of the
matter; and
(ii) that it is in the public interest that —
(I) the Commissioner take or, as the case
requires, defend those proceedings on
behalf of the complainant; or
(II) if proceedings are already being taken
or defended by the complainant with
respect to the matter — the
Commissioner assume the conduct or
defence of those proceedings on behalf
of the complainant.
(2) If this section applies, the Commissioner may take, defend or
assume the conduct or defence of those proceedings on behalf
of, and in the name of, the complainant.
(3) The Commissioner must not take, defend or assume the conduct
or defence of any proceedings under this section without first
obtaining —
(a) the written consent of the complainant, which once
given cannot be revoked unless the Commissioner
consents to the revocation; and
Fair Trading Act 2010
Part 4 Codes of practice
Division 3 Enforcement of codes of practice
s. 49
page 30 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) the written consent of the Minister, which may be given
subject to any conditions the Minister thinks fit.
[Section 48 amended: No. 11 of 2013 s. 9.]
49. Provisions for proceedings Commissioner institutes, defends
or assumes conduct or defence of
(1) The following provisions apply in relation to any proceedings
the Commissioner institutes, defends or assumes the conduct or
defence of under section 48 on behalf of a complainant —
(a) the Commissioner has, on behalf of the complainant, in
all respects the same rights in and control over the
proceedings, including the right to settle any action or
part of any action, as the complainant would have had in
the conduct of those proceedings;
(b) the Commissioner may, without consulting or seeking
the consent of the complainant, conduct the proceedings
in whatever manner the Commissioner thinks
appropriate and proper;
(c) any moneys (excluding costs) recovered by the
Commissioner belong and must be paid to the
complainant without deduction, and any amount
awarded against the complainant must be paid by and is
recoverable from the complainant;
(d) in all cases the costs of the proceedings must be borne
by or paid to and retained by the Commissioner as the
case may require;
(e) if any party to the proceedings files a counterclaim, or if
the complainant on whose behalf the proceedings are
being defended is entitled to file a counterclaim, and that
counterclaim is not related to the cause of action, the
court or, as the case requires, the State Administrative
Tribunal hearing the proceedings —
(i) must, on the application of the Commissioner,
order that the counterclaim be heard separately
and that the consumer be a party to the
counterclaim in the complainant’s own right; and
(ii) may make any other orders or give any directions
in that behalf the court or Tribunal thinks fit.
(2) Any money that the Commissioner becomes liable to pay by
virtue of this section is to be charged to the Consolidated
Fair Trading Act 2010
Codes of practice Part 4
Enforcement of codes of practice Division 3
s. 50
page 31 [This compilation shows amendments proposed by Bill No. 19-2.]
Account, and this Act, without any further appropriation, is
sufficient authority for the payment of the money.
[Section 49 amended: No. 11 of 2013 s. 10.]
50. No doubling-up of liabilities
(1) For the purposes of this section, a person is convicted of an
offence if a court finds the person guilty of the offence, or
accepts a plea of guilty of the offence, whether or not a
conviction is recorded.
(2) If an act or omission is a contravention of a prescribed code of
practice and is also an offence against the Australian Consumer
Law (WA), and an order is made under section 47 in respect of
that contravention, the offender is not liable to be punished for
the offence against the Australian Consumer Law (WA).
(3) If an act or omission is a contravention of a prescribed code of
practice and is also an offence against the Australian Consumer
Law (WA), and the offender has been convicted of the offence
under the Australian Consumer Law (WA), the offender is not
liable to have an order made against them under section 47.
51. Action taken for breach of code of practice doesn’t preclude
other civil action
(1) The fact that the Commissioner has made an application under
section 47 in respect of a matter that is alleged to be a
contravention of a prescribed code of practice, or that the State
Administrative Tribunal has made an order under that section in
respect of that matter, does not prevent any other person from
taking proceedings before a court or the State Administrative
Tribunal in respect of the matter.
(2) Nothing in this section permits a person other than the
Commissioner to make an application under section 47.
52. Transitional provisions for codes of practice prescribed
before 1 Jan 2011
(1) Regulations made under the Fair Trading Act 1987 section 84
prescribing a code of practice in accordance with section 43(1)
of that Act and that were in force immediately before the
commencement of this section continue in force after that
commencement as if they were made under section 45, but
nothing in section 45(2) and (3) applies in relation to those
regulations.
Fair Trading Act 2010
Part 4 Codes of practice
Division 3 Enforcement of codes of practice
s. 53
page 32 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) However, in the case of regulations prescribing a code of
practice that first took effect at least 3 years before the
commencement of this section, those regulations do not
continue in force under subsection (1) unless, within the period
of 3 years beginning on the date on which that code of practice
first took effect, a review, in accordance with the Fair Trading
Act 1987 section 42, has been undertaken.
(3) Where regulations (other than regulations to which
subsection (2) applies) continue in force under subsection (1),
the regulations expire at the close of the last day of the period of
3 years beginning on the date on which the code of practice
prescribed by the regulations first took effect unless, within that
period —
(a) the Commissioner undertakes a review of the code of
practice; and
(b) in undertaking the review, the Commissioner follows the
consultation procedures set out in section 44.
(4) Regulations made under the Fair Trading Act 1987 section 84
prescribing an interim code of practice in accordance with
section 43(2) of that Act and that were in force immediately
before the commencement of this section continue in force after
that commencement as if they were made under section 46.
53. Transitional provisions for undertakings under Fair Trading
Act 1987 s. 44
(1) The following provisions apply to a deed executed under the
Fair Trading Act 1987 section 44 and that was in force
immediately before the commencement of this section —
(a) the deed continues in force after that commencement;
(b) a person must observe undertakings given by the person
in the deed;
(c) if, on the application of the Commissioner, the State
Administrative Tribunal is satisfied that a person has
failed to observe an undertaking given by the person in
the deed, the State Administrative Tribunal may order
the person —
(i) to observe the undertaking; and
(ii) in the case of an undertaking to rectify the
consequence of a contravention of a code of
practice — to observe the undertaking within a
time specified by the State Administrative
Tribunal in the order.
Fair Trading Act 2010
Codes of practice Part 4
Enforcement of codes of practice Division 3
s. 54
page 33 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) A person who contravenes subsection (1)(b) commits an
offence.
Penalty: a fine of $10 000.
(3) A prosecution for an offence under subsection (2) can be
instituted only by the Commissioner, and only with leave of the
State Administrative Tribunal given when making an order
under subsection (1)(c).
(4) Section 47(3) to (6) apply in relation to proceedings under
subsection (1)(c) as if they were proceedings for an order under
that section.
54. Transitional provisions for contraventions of code of
practice before 1 Jan 2011
(1) This section applies if —
(a) before the commencement of section 52, a person has
carried on business in contravention of a prescribed code
of practice applicable to the person; and
(b) the code of practice continues in force under section 52;
and
(c) the person did not execute a deed under the Fair Trading
Act 1987 section 44 in relation to the contravention of
the code of practice before the commencement of this
section.
(2) If this section applies —
(a) the Commissioner can make an application under
section 47 in respect of the contravention of the code of
practice, as long as the application is made not later than
6 months after the commencement of this section; and
(b) the State Administrative Tribunal can deal with the
application under that section accordingly.
Fair Trading Act 2010
Part 5 Administrative provisions
Division 1 Commissioner
s. 55
page 34 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 5 — Administrative provisions
Division 1 — Commissioner
55. Commissioner, designation and title of
(1) In this section —
executive officer has the meaning given by the Public Sector
Management Act 1994 section 3(1).
(2) The Minister must, by notice published in the Gazette, designate
an executive officer of the Department as the Commissioner for
the purposes of this Act.
(3) The Commissioner may be referred to by a title specified by the
Minister by notice published in the Gazette.
56. General functions of Commissioner
(1) The functions of the Commissioner include the following —
(a) to promote the interests of consumers and assist them to
a greater awareness in relation to their assessment and
use of goods and services;
(b) to collect, collate and disseminate information in respect
of matters affecting the interests of consumers;
(c) to receive complaints from consumers concerning
matters affecting their interests as consumers, to
consider and, if the Commissioner considers it
warranted, to investigate those complaints and to take
whatever action in respect of those complaints as seems
proper to the Commissioner;
(d) to receive complaints of fraudulent or deceptive
practices in relation to matters that affect or are likely to
affect the interests of consumers, and to make whatever
investigations and inquiries and to take whatever other
action in respect of those complaints as seems proper to
the Commissioner;
(e) to advise and assist consumers who seek from the
Commissioner information or guidance on matters
affecting their interests as consumers;
(f) to encourage and undertake the dissemination of
information concerning consumer affairs to producers,
manufacturers and suppliers of goods or services;
Fair Trading Act 2010
Administrative provisions Part 5
Commissioner Division 1
s. 57A
page 35 [This compilation shows amendments proposed by Bill No. 19-2.]
(g) to perform any other functions that are conferred or
imposed on the Commissioner by this Act or any
other Act.
(2) Without limiting the generality of subsection (1), the
Commissioner is to —
(a) make whatever recommendations to the Minister the
Commissioner considers necessary or desirable in the
interests of consumers and, in particular, investigate and
make recommendations to the Minister in relation to any
matters that concern the need for, or desirability of,
legislative or administrative action in the interests of
consumers;
(b) advise the Minister on any matters affecting the interests
of consumers that the Minister may refer to the
Commissioner;
(c) make recommendations to the Minister for the
establishment and maintenance of means by which —
(i) matters that affect the interests of consumers and
of persons engaged in the production,
manufacture, preparation or supply of goods or in
commerce or in the provision of services may
receive adequate consideration; and
(ii) information concerning those matters and
considerations may be widely disseminated.
(3) The Commissioner may cooperate, associate or consult with
organisations that have the power to make investigations of the
nature referred to in subsection (2)(a).
57A. Licensing and regulatory functions of Commissioner
The Commissioner has the following functions with respect to
the licensing, registration and certification schemes provided for
in the Acts specified in Schedule 2 —
(a) to administer the scheme of licensing, registration and
certification established under those Acts;
(b) to conduct and promote education and provide advisory
services for persons who are licensed, registered or
certificated under those Acts, or involved in the
administration of those Acts, and for members of the
public on —
(i) matters relating to the operation of those Acts;
Fair Trading Act 2010
Part 5 Administrative provisions
Division 1 Commissioner
s. 57
page 36 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) matters relating to the operations of persons who
are licensed, registered or certificated under
those Acts;
(c) to advise the Minister as to the general administration of
those Acts;
(d) to make recommendations and submit proposals to the
Minister from time to time with respect to regulations to
be made under those Acts;
(e) to carry out any other functions conferred on the
Commissioner under those Acts.
[Section 57A inserted: No. 58 of 2010 s. 4.]
57. Warnings and information, Commissioner may issue
(1) The Commissioner may publish (in any form) a statement
identifying and giving warnings or information about any of the
following —
(a) goods that are unsatisfactory or dangerous and persons
who supply or are likely to supply those goods;
(b) services supplied in an unsatisfactory or dangerous
manner and persons who supply or are likely to supply
those services;
(c) unfair business practices and persons who engage or are
likely to engage in those practices;
(d) any other matter that adversely affects or may adversely
affect the interests of consumers in connection with the
acquisition by them of goods or services.
(2) A statement under subsection (1) may identify particular goods,
services, business practices, persons, corporate names, business
names and trading names.
(3) The Commissioner must not make or issue a statement under
this section unless satisfied that it is in the public interest to
do so.
58. Instituting, defending or assuming conduct or defence of
legal proceedings on behalf of consumers or businesses
(1) This section applies where —
(a) after a complaint or matter has been made or referred to
the Department, the Commissioner is satisfied —
(i) that a consumer has a cause of action or a good
defence to an action; and
Fair Trading Act 2010
Administrative provisions Part 5
Commissioner Division 1
s. 58
page 37 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) that it is in the public interest or proper to
institute, defend or assume the conduct or
defence of legal proceedings on behalf of the
consumer;
or
(b) the Commissioner is satisfied that it is proper to
institute, defend or assume the conduct or defence of
legal proceedings on behalf of a business in relation to
the supply or possible supply of goods or services in
trade or commerce because a matter of public interest is
involved.
(2) If this section applies, the Commissioner may —
(a) where subsection (1)(a) applies, on behalf of the
consumer, institute legal proceedings against any other
person, or defend any proceedings brought against the
consumer, or assume the conduct or defence of
proceedings already commenced by or against the
consumer, with a view to enforcing or protecting the
rights of the consumer in relation to any infringement or
suspected infringement by that other person of those
rights or of any of the provisions of any Act or any other
law relating to the interests of consumers; or
(b) where subsection (1)(b) applies, on behalf of the
business, institute legal proceedings against any other
person, or defend any proceedings brought against the
business, or assume the conduct or defence of
proceedings already commenced by or against the
business.
(3) The Commissioner must not institute, defend or assume the
conduct or defence of any proceedings under this section —
(a) unless either —
(i) the amount claimed or involved in either case
does not exceed $100 000 or such greater amount
as is prescribed for the purposes of this
paragraph; or
(ii) an order for specific performance of a contract,
or an order in the nature of an order for specific
performance of a contract, is the only remedy
sought in the proceedings;
and
Fair Trading Act 2010
Part 5 Administrative provisions
Division 1 Commissioner
s. 59
page 38 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) without first obtaining —
(i) the written consent of the consumer or, as the
case requires, the business, which once given
cannot be revoked unless the Commissioner
consents to the revocation; and
(ii) the written consent of the Minister, which may
be given subject to any conditions the Minister
thinks fit.
(4) The Commissioner may make any investigation or inquiry under
Part 6 that the Commissioner considers necessary or desirable
for the purposes of —
(a) satisfying himself or herself that it is proper to institute,
defend or assume the conduct or defence of legal
proceedings on behalf of a business under
subsection (1)(b); and
(b) instituting, defending or assuming the conduct or
defence of those proceedings; and
(c) conducting those proceedings.
(5) Nothing in subsection (4) limits Part 6.
[Section 58 amended: No. 11 of 2013 s. 11.]
59. Provisions for proceedings Commissioner institutes, defends
or assumes conduct or defence of
(1) The following provisions apply in relation to any proceedings
the Commissioner institutes, defends or assumes the conduct or
defence of under section 58 on behalf of a consumer or
business —
(a) the Commissioner has, on behalf of the consumer or
business, in all respects the same rights in and control
over the proceedings, including the right to settle any
action or part of any action, as the consumer or business
would have had in the conduct of those proceedings;
(b) the Commissioner may, without consulting or seeking
the consent of the consumer or business, conduct the
proceedings in whatever manner the Commissioner
thinks appropriate and proper;
(c) any moneys (excluding costs) recovered by the
Commissioner belong and must be paid to the consumer
or business without deduction, and any amount awarded
against the consumer or business must be paid by and is
recoverable from the consumer or business;
Fair Trading Act 2010
Administrative provisions Part 5
Commissioner Division 1
s. 60
page 39 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) in all cases the costs of the proceedings must be borne
by or paid to and retained by the Commissioner as the
case may require;
(e) if any party to the proceedings files a counterclaim, or if
the consumer or business on whose behalf the
proceedings are being defended is entitled to file a
counterclaim, and that counterclaim is not related to the
cause of action and in no way relates to the interests of
the consumer as a consumer or, as the case requires, the
interests of the business as a business, the court hearing
the proceedings —
(i) must, on the application of the Commissioner,
order that the counterclaim be heard separately
and that the consumer or business be a party to
the counterclaim in the consumer’s or business’s
own right; and
(ii) may make any other orders or give any directions
in that behalf the court thinks fit.
(2) Any money that the Commissioner becomes liable to pay by
virtue of this section is to be charged to the Consolidated
Account, and this Act, without any further appropriation, is
sufficient authority for the payment of the money.
[Section 59 amended: No. 11 of 2013 s. 12.]
60. Delegation by Commissioner
(1) The Commissioner may delegate to any other person employed
in the Department any power or duty of the Commissioner
under a provision of this or any other Act.
(2) The delegation must be in writing signed by the Commissioner.
(3) A person to whom a power or duty is delegated under this
section cannot delegate that power or duty.
(4) A person exercising or performing a power or duty that has been
delegated to the person under this section is to be taken to do so
in accordance with the terms of the delegation unless the
contrary is shown.
(5) Nothing in this section limits the ability of the Commissioner to
perform a function through an officer or agent.
Fair Trading Act 2010
Part 5 Administrative provisions
Division 2 Offence
s. 61
page 40 [This compilation shows amendments proposed by Bill No. 19-2.]
61. Judicial notice of Commissioner’s signature etc.
All courts, judges and persons acting judicially must take
judicial notice of —
(a) the official signature of every person who is for the time
being, and every person who has at any time been, the
Commissioner; and
(b) the fact that the person holds or has held that office.
Division 2 — Offence
62. Advertisements not to imply approval by consumer affairs
authority
(1) In this section —
consumer affairs authority —
(a) means —
(i) the Department or the chief executive officer or
the Commissioner; or
(iia) an advisory committee appointed under
Division 3; or
(ii) any person, or statutory body or authority,
appointed or constituted under any law of the
Commonwealth or of any State or Territory of
the Commonwealth and having powers,
functions and duties under the laws of the
Commonwealth or that State or Territory similar
to those of the Department or the chief executive
officer or the Commissioner under the laws of
this State;
and
(b) includes —
(i) any officer of the Department; and
(ii) any officer or employee of a statutory body, an
advisory committee or an authority referred to in
paragraph (a)(iia) or (a)(ii) of this definition;
publish includes —
(a) include in a newspaper or other publication published in
this State;
Fair Trading Act 2010
Administrative provisions Part 5
Offence Division 2
s. 62
page 41 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) disseminate by the exhibition or broadcast of a
photograph, slide, film, video recording, audio recording
or other recording of images or sound;
(c) broadcast by radio or for television;
(d) include on an internet website or otherwise publicly
disseminate by means of the internet;
(e) publicly exhibit in, on, over or under any building,
vehicle or place, or in the air, in view of persons in or on
any street or public place;
(f) include in a document gratuitously sent or delivered to
any person or thrown or left on premises occupied by
any person or left on a vehicle;
(g) make verbally to any person.
(2) A person must not publish or cause to be published any
statement —
(a) that is intended or is apparently intended to promote the
sale, hiring or leasing of goods, or the sale of an estate or
interest in any land or building, or the letting or leasing
of any land or building or part of a building, or the use
of a service rendered for fee or reward; and
(b) that states, either expressly or by implication, that any
consumer affairs authority has approved, or has
refrained from disapproving, the statement or any
material particular in the statement or any claim made in
the statement or any goods or services depicted or
described, whether by a trade name or otherwise, in the
statement.
Penalty: a fine of $10 000.
(3) It is a defence in any proceedings for an offence under
subsection (2) if the accused satisfies the court that, before the
publication of the statement, the Minister consented in writing
to its publication.
[Section 62 amended: No. 58 of 2010 s. 5.]
Fair Trading Act 2010
Part 5 Administrative provisions
Division 3 Advisory committees
s. 63A
page 42 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 3 — Advisory committees
[Heading inserted: No. 58 of 2010 s. 6.]
Subdivision 1 — Property Industry Advisory Committee
[Heading inserted: No. 58 of 2010 s. 6.]
63A. Committee established
A committee called the Property Industry Advisory Committee
is established.
[Section 63A inserted: No. 58 of 2010 s. 6.]
63B. Membership
(1) The Committee consists of —
(a) the Commissioner ex officio; and
(b) 8 other members or such other number of persons as
may be prescribed, appointed by the Minister in
accordance with the regulations.
(2) The Minister must appoint a Committee member to be the
Chairperson.
[Section 63B inserted: No. 58 of 2010 s. 6; amended: No. 26
of 2019 s. 5.]
63C. Functions
The functions of the Committee are to advise the Minister and
the Commissioner on —
(a) the regulation of the real estate, settlement and land
valuation industries in Western Australia, including the
licensing, regulation and training of persons or
businesses who or which undertake the functions of a
real estate agent, real estate sales representative,
business agent, business sales representative, settlement
agent or land valuer; and
(b) the provision by the Commissioner of education,
information and advice to consumers and to the real
estate, settlement and land valuation industries in
Western Australia; and
(c) the criteria required for applications under the Real
Estate and Business Agents Act 1978 section 131O; and
Fair Trading Act 2010
Administrative provisions Part 5
Advisory committees Division 3
s. 63D
page 43 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) any matter referred to the Committee by the Minister or
the Commissioner.
[Section 63C inserted: No. 58 of 2010 s. 6.]
63D. Procedure
(1) The Committee may regulate its own procedure.
(2) Subsection (1) is subject to the regulations.
[Section 63D inserted: No. 58 of 2010 s. 6.]
Subdivision 2 — Motor Vehicle Industry Advisory Committee
[Heading inserted: No. 58 of 2010 s. 6.]
63E. Committee established
A committee called the Motor Vehicle Industry Advisory
Committee is established.
[Section 63E inserted: No. 58 of 2010 s. 6.]
63F. Membership
(1) The Committee consists of —
(a) the Commissioner ex officio; and
(b) 8 other members or such other number of persons as
may be prescribed, appointed by the Minister in
accordance with the regulations.
(2) The Minister must appoint a Committee member to be the
Chairperson.
[Section 63F inserted: No. 58 of 2010 s. 6; amended: No. 26
of 2019 s. 6.]
63G. Functions
The functions of the Committee are to advise the Minister and
the Commissioner on —
(a) the regulation of the motor vehicle dealing and repair
industry in Western Australia, including the licensing,
certification and training of persons or businesses who
or which engage in motor vehicle dealing and repair;
and
Fair Trading Act 2010
Part 5 Administrative provisions
Division 3 Advisory committees
s. 63H
page 44 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) the provision by the Commissioner of education,
information and advice to consumers and to the motor
vehicle dealing and repair industry in Western Australia;
and
(c) any matter referred to the Committee by the Minister or
the Commissioner.
[Section 63G inserted: No. 58 of 2010 s. 6.]
63H. Procedure
(1) The Committee may regulate its own procedure.
(2) Subsection (1) is subject to the regulations.
[Section 63H inserted: No. 58 of 2010 s. 6.]
Subdivision 3 — Consumer Advisory Committee
[Heading inserted: No. 58 of 2010 s. 6.]
63I. Committee established
A committee called the Consumer Advisory Committee is
established.
[Section 63I inserted: No. 58 of 2010 s. 6.]
63J. Membership
(1) The Committee consists of —
(a) the Commissioner ex officio; and
(b) 8 other members or such other number of persons as
may be prescribed, appointed by the Minister in
accordance with the regulations.
(2) The Minister must appoint a Committee member to be the
Chairperson.
[Section 63J inserted: No. 58 of 2010 s. 6; amended: No. 26
of 2019 s. 7.]
63K. Functions
The functions of the Committee are to advise the Minister and
the Commissioner on —
(a) the activities and policies of the Department as they
affect consumers; and
(b) current and emerging consumer issues; and
Fair Trading Act 2010
Administrative provisions Part 5
Advisory committees Division 3
s. 63L
page 45 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) research and education projects relating to consumers;
and
(d) any matter referred to the Committee by the Minister or
the Commissioner.
[Section 63K inserted: No. 58 of 2010 s. 6.]
63L. Procedure
(1) The Committee may regulate its own procedure.
(2) Subsection (1) is subject to the regulations.
[Section 63L inserted: No. 58 of 2010 s. 6.]
Subdivision 4 — Regulations prescribing committee procedures, etc.
[Heading inserted: No. 58 of 2010 s. 6.]
63M. Regulations
(1) The regulations may provide for the constitution and operation
of the advisory committees established under this Division.
(2) Without limiting the generality of subsection (1), the regulations
may —
(a) require that persons appointed as members of a
committee —
(i) possess particular expertise or qualifications; or
(ii) represent particular interest groups, industries or
occupations;
(b) provide for the number of members, the manner, and
terms and conditions of appointment, and the resignation
and removal of members of the committees;
(c) provide for the appointment of deputies of members;
(d) provide for the manner in which members of the
committees are to disclose interests;
(e) regulate the procedure for meetings of the committees,
including the quorum for meetings;
(f) provide for the remuneration of members of the
committees (other than a member ex officio).
[Section 63M inserted: No. 58 of 2010 s. 6.]
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 1 Preliminary
s. 63
page 46 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 6 — Investigation and enforcement
Division 1 — Preliminary
[Heading inserted: No. 23 of 2014 s. 10.]
63. Terms used
In this Part —
authorised person means —
(a) the Commissioner; and
(b) in relation to a power of the Commissioner under a
provision of this Act or any other Act, a person to whom
that power is delegated under section 60; and
(c) an investigator, or a police officer assisting in an
investigation under section 88D;
investigator means a person designated under section 64 as an
investigator;
motor vehicle has the meaning given in the Road Traffic
(Administration) Act 2008 section 4.
[Section 63 amended: No. 58 of 2010 s. 7; No. 8 of 2012
s. 102.]
64A. Authorised persons cannot be public officers under Criminal
Investigation Act 2006
The office held by an authorised person cannot be prescribed by
an Act or regulations under the Criminal Investigation Act 2006
section 9(1)(a).
[Section 64A inserted: No. 23 of 2014 s. 11.]
Division 2 — Investigators
64. Designating people as investigators
The Commissioner may designate any of the following persons
as an investigator for the purposes of this Part —
(a) any person employed in the Department;
(b) any person who —
(i) is an officer of a Public Sector agency that
provides services to the Department; and
(ii) assists in the exercise of the Commissioner’s
functions under this Act;
Fair Trading Act 2010
Investigation and enforcement Part 6
Investigators Division 2
s. 65
page 47 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) any person engaged by the chief executive officer to
assist in the exercise of the Commissioner’s functions
under this Act.
65. Certificate of authority of investigator
(1) The Commissioner is to provide each investigator with a
document, signed by the Commissioner, certifying that the
person is entitled to exercise the powers of an investigator.
(2) A person to whom a document is provided under this section
and who ceases to be an investigator must return the document
to the Commissioner as soon as practicable.
(3) A person who contravenes subsection (2) without reasonable
excuse, the onus of proving which is on the person, commits an
offence.
Penalty: a fine of $1 000.
66. Certificate of authority to be produced on demand
An investigator must produce the document provided under
section 65 when demanded by a person in respect of whom the
investigator performs, has performed, or is proposing to perform
any function under this Act or another Act.
67. Persons assisting investigators
(1) Where an investigator is exercising any of the investigator’s
powers under this Part, a person (the assistant), including an
interpreter, may accompany the investigator to assist the
investigator if the investigator considers the assistance is
necessary.
(2) The assistant —
(a) may do such things and in such manner as the
investigator reasonably requires to assist the investigator
to exercise the investigator’s powers; but
(b) must not do anything that the investigator does not have
power to do, except as permitted under a warrant under
Division 3.
(3) Anything done lawfully by the assistant is taken for all purposes
to have been done by the investigator.
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 68
page 48 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 3 — General powers
68. Investigations and inquiries, Commissioner’s powers to
make
(1) The Commissioner may, of the Commissioner’s own motion,
make any investigation or inquiry that the Commissioner
considers necessary or expedient for the purposes of carrying
out the Commissioner’s functions under this Act or any other
Act.
(2) An authorised person may make an investigation or inquiry
under this section on behalf of the Commissioner.
69. Investigations and inquiries, powers for
(1) For the purposes of carrying out any investigation or inquiry in
the course of carrying out the Commissioner’s functions under
this Act or any other Act, an authorised person may —
(a) require any person —
(i) to give whatever information the authorised
person requires in relation to any matter the
subject of an investigation or inquiry; and
(ii) to answer any question put to the person in
relation to any matter the subject of an
investigation or inquiry;
and
(b) require any person to produce any document or thing
relating to an investigation or inquiry; and
(c) enter at all reasonable times and search any premises or
motor vehicle named in a warrant obtained in
accordance with this Division and exercise the powers
set out in the warrant; and
(d) make a copy or abstract of any document produced or
inspected under this section, or of any entry made in the
document.
(2) A requirement made under subsection (1)(a) —
(a) may be made orally or by notice in writing served on the
person required to give information or answer a
question, as the case requires; and
(b) must specify the time at or within which the information
is to be given or the question is to be answered, as the
case requires; and
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 69
page 49 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) may, by its terms, require that the information or answer
required —
(i) be given orally or in writing; and
(ii) be given at or sent or delivered to any place
specified in the requirement; and
(iii) in the case of written information or answers, be
sent or delivered by any means specified in the
requirement; and
(iv) be given on oath or affirmation or by statutory
declaration.
(3) An authorised person may administer an oath or affirmation or
witness a statutory declaration for the purposes of
subsection (2)(c)(iv).
(4) A requirement made under subsection (1)(b) —
(a) must be made by notice in writing served on the person
required to produce a document or thing, unless the
circumstances require the authorised person to have
immediate access to the document or thing, in which
case the requirement may be given orally; and
(b) must specify the time at or within which the document
or thing is to be produced; and
(c) may, by its terms, require that the document or thing
required be produced —
(i) at any place specified in the requirement; and
(ii) by any means specified in the requirement.
(5) Where, under subsection (1)(a) or (b), an authorised person
orally requires a person to give any information, answer any
question or produce any document or thing, the authorised
person must inform the other person that the other person is
required, under this Act or another Act, to give the information,
answer the question or produce the document or thing, as the
case requires.
(6) Where, under subsection (1)(a) or (b), a person is required by
notice in writing to give any information, answer any question
or produce any document or thing, the notice must state that the
person is required, under this Act or another Act, to give the
information, answer the question or produce the document or
thing, as the case requires.
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 70
page 50 [This compilation shows amendments proposed by Bill No. 19-2.]
70. Interviews under s. 69(1)(a), conduct of
(1) An interview conducted by an authorised person under
section 69(1)(a) must be conducted in private if —
(a) the authorised person considers it appropriate; or
(b) the person being interviewed so requests.
(2) Subsection (1) does not limit the operation of section 67 or
prevent a representative of the person being interviewed from
being present at the interview.
(3) Subsection (1) may be invoked during an interview by —
(a) the authorised person; or
(b) the person being interviewed.
(4) If subsection (1) is invoked during an interview, the subsection
applies to the remainder of the interview.
71. Warrant to enter premises or motor vehicle
(1) If an authorised person considers in a particular case that there
are reasonable grounds for believing that entry to premises or a
motor vehicle is necessary for the purposes of carrying out any
investigation or inquiry in the course of carrying out the
Commissioner’s functions under this Act or any other Act, the
authorised person may apply to a magistrate or justice of the
peace for a warrant to be issued in respect of those premises or
that motor vehicle.
(2) An application for a warrant must —
(a) be in writing; and
(b) be accompanied by a notice in writing from the
authorised person stating that the person considers in the
particular case that there are reasonable grounds for
believing that entry to premises or a motor vehicle is
necessary for the purposes of carrying out an
investigation or inquiry in the course of carrying out the
Commissioner’s functions under this Act or another Act;
and
(c) set out the grounds for seeking the warrant; and
(d) describe the premises or motor vehicle that are to be
entered.
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 72
page 51 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) A magistrate or justice of the peace to whom an application is
made under this section must refuse it if —
(a) the application does not comply with the requirements of
this Act; or
(b) when required to do so by the magistrate or justice of the
peace, the applicant does not give to the magistrate or
justice of the peace more information about the
application.
(4) The information in an application or given to a magistrate or
justice of the peace under this section must be verified before
the magistrate or justice of the peace on oath or affirmation or
by affidavit, and the magistrate or justice of the peace may for
that purpose administer an oath or affirmation or take an
affidavit.
72. Warrants wanted urgently, may be obtained by telephone
etc.
(1) If an authorised person requires a warrant urgently, or a
magistrate or justice of the peace is not available within a
reasonable distance of the authorised person, the authorised
person may apply to a magistrate or justice of the peace by
telephone, fax or other electronic means for a warrant under
section 71.
(2) The magistrate or justice of the peace may —
(a) require communication by voice to the extent that it is
practicable in the circumstances; and
(b) make a recording of the whole or any part of any such
communication by voice.
(3) Before applying for the warrant, the authorised person must
prepare an affidavit that sets out the grounds on which the
warrant is sought.
(4) If it is necessary to do so, the authorised person may apply for
the warrant before the affidavit is sworn or affirmed.
(5) The magistrate or justice of the peace may complete and sign
the same warrant that the magistrate or justice of the peace
would issue under section 74 if the application had been made
under section 71 if the magistrate or justice of the peace is
satisfied that there are reasonable grounds for issuing the
warrant, after having —
(a) considered the terms of the affidavit; and
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 73
page 52 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) received such further information (if any) as the
magistrate or justice of the peace requires concerning the
grounds on which the issue of the warrant is sought.
73. Warrants by telephone etc., further provisions for
(1) If a magistrate or justice of the peace completes and signs a
warrant under section 72(5) —
(a) the magistrate or justice of the peace must —
(i) tell the authorised person what the terms of the
warrant are; and
(ii) tell the authorised person the day on which and
the time at which the warrant was signed; and
(iii) tell the authorised person the day (not more than
one week after the magistrate or justice of the
peace completes and signs the warrant) on which
the warrant ceases to have effect; and
(iv) record on the warrant the reasons for issuing the
warrant;
and
(b) the authorised person must —
(i) complete a form of warrant in the same terms as
the warrant completed and signed by the
magistrate or justice of the peace; and
(ii) write on the form the name of the magistrate or
justice of the peace and the day on which and the
time at which the warrant was signed.
(2) The authorised person must also, not later than the day after the
day of expiry or execution of the warrant, whichever is the
earlier, send to the magistrate or justice of the peace —
(a) the form of warrant completed by the authorised person;
and
(b) the affidavit referred to in section 72(3), which must
have been duly sworn or affirmed.
(3) When the magistrate or justice of the peace receives those
documents, the magistrate or justice of the peace must —
(a) attach them to the warrant that the magistrate or justice
of the peace completed and signed; and
(b) deal with them in the way in which the magistrate or
justice of the peace would have dealt with them if the
application had been made under section 71.
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 74
page 53 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) A form of warrant duly completed under subsection (1)(b) is
authority for the same powers as are authorised by the warrant
signed by the magistrate or justice of the peace.
(5) If a magistrate or justice of the peace completes and signs a
warrant under section 72(5), in any proceedings a court must
assume, unless the contrary is proved, that the exercise of a
power was not authorised by the warrant if —
(a) it is material, in those proceedings, for the court to be
satisfied that the exercise of the power was authorised
by this section; and
(b) the warrant is not produced in evidence.
74. Warrants, issue and effect of
(1) A magistrate or justice of the peace to whom an application is
made under section 71 may issue a warrant if satisfied that the
authorised person has reasonable grounds for believing that
entry and inspection of the premises or motor vehicle are
necessary for the purposes of carrying out an investigation or
inquiry under this Act or another Act.
(2) A warrant under subsection (1) authorises the person to whom
the warrant is issued —
(a) to enter the premises or motor vehicle named in the
warrant and search the premises or motor vehicle and
any thing that is found on the premises or in or on the
motor vehicle; and
(b) to inspect documents and other things, and take copies
or extracts from documents found on the premises or in
or on the motor vehicle; and
(c) to inspect, examine, take measurements of, or conduct
tests on, any thing found on the premises, or in or on the
motor vehicle, that is relevant to the investigation or
inquiry; and
(d) to take and remove for examination, analysis or testing a
sample of any thing found on the premises, or in or on
the motor vehicle, that is relevant to the investigation or
inquiry, without paying for the sample; and
(e) to inspect any service carried on in the premises or from
the motor vehicle; and
(f) to take measurements or recordings of any sort; and
(g) to take photographs, sound and video recordings and
drawings of the premises or motor vehicle searched, and
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 75
page 54 [This compilation shows amendments proposed by Bill No. 19-2.]
of any thing found in those premises or in or on that
motor vehicle, if the person exercising the power has
reasonable grounds for believing that the photographs or
sound or video recordings or drawings may be relevant
to the purposes of the entry and search; and
(h) to seize things that may be seized under section 79.
(3) The warrant must state —
(a) the purpose for which the warrant is issued; and
(b) the name of the person to whom the warrant is issued;
and
(c) a description of the premises or motor vehicle that may
be entered.
(4) The magistrate or justice of the peace who issues a warrant must
cause a record to be made of particulars of the grounds that the
magistrate or justice of the peace has relied on to justify the
issue of the warrant.
75. Warrants, powers under to obtain access information for
computers etc.
(1) In this section —
access information includes access codes, passwords, and
encryption keys, and any related information that enables access
to a computer or other data storage device;
specified person means a person who —
(a) is the owner or lessee of the computer or other data
storage device, or is in possession or control of the
computer or other data storage device, an employee of
any of the above, or any service provider who provides
service to the above and holds access information; and
(b) has relevant knowledge of —
(i) the computer or a computer network of which the
computer or other data storage device forms a
part; or
(ii) measures applied to protect data held in, or
accessible from, the computer or other data
storage device.
(2) A person executing a warrant under section 74 may require a
specified person to provide access information and other
information or assistance that is reasonable and necessary to
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 76
page 55 [This compilation shows amendments proposed by Bill No. 19-2.]
allow the person executing the warrant to access data held in, or
accessible from —
(a) a computer that is on the premises or in or on the motor
vehicle named in the warrant; or
(b) any other data storage device that is on the premises or
in or on the motor vehicle named in the warrant.
76. Warrants, further powers under
(1) A warrant under section 74 also authorises the person to whom
the warrant is issued —
(a) to bring and use in the premises or in or on the motor
vehicle named in the warrant any equipment, to use any
equipment found in the premises or in or on the motor
vehicle, and to extract any electricity or other form of
energy from the premises or vehicle to operate the
equipment that it is reasonable to use in the
circumstances, for the purposes of executing the
warrant; and
(b) to access and copy intangible material from computers
and other data storage devices located at or accessible
from the premises or vehicle named in the warrant
(including copying by means of previewing, cloning, or
other forensic methods either before or after removal for
examination); and
(c) to use any reasonable measures to —
(i) gain access to any computer or other data storage
device that is at the premises or in or on the
vehicle named in the warrant, or that can be
accessed from a computer or other data storage
device that is at those premises or in or on that
vehicle; and
(ii) create a forensic copy of any material in such a
computer or other data storage device.
(2) This section does not limit section 74, 75 or 78.
77. Damage to equipment or data, compensation for
(1) This section applies where —
(a) either —
(i) damage is caused to equipment as a result of it
being operated as mentioned in section 76; or
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 78
page 56 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) the data recorded on or accessible from the
equipment is damaged;
and
(b) the damage was caused as a result of —
(i) insufficient care being exercised in selecting the
person who was to operate the equipment; or
(ii) insufficient care being exercised by the person
operating the equipment.
(2) Where this section applies, the owner of the equipment or the
user of data recorded on or accessible from the equipment is
entitled to compensation for the damage.
(3) For the purposes of subsection (1), damage to data includes
damage by erasure of data or addition of other data.
(4) An application for compensation is to be made to the
Commissioner.
(5) In determining the amount of compensation payable, regard is to
be had to whether the occupier of the premises (or the person in
charge of the motor vehicle, as the case requires) and his or her
employees and agents, if they were available at the time, had
provided any warning or guidance as to the operation of the
equipment that was appropriate in the circumstances.
(6) Any compensation that is payable under this section is to be
charged to the Consolidated Account, and this Act, without
further appropriation, is sufficient authority for the payment of
the compensation.
78. Warrants, execution and duration of
(1) Entry authorised by a warrant under section 74 may be made
with whatever assistance and equipment is reasonably necessary
for the purpose for which entry is required.
(2) A person executing a warrant under section 74, and a person
assisting that person, may use any force that is reasonably
necessary for the execution of the warrant.
(3) A warrant authorising the entry and search of a motor vehicle
authorises the person executing the warrant to enter any place
where the person has reasonable grounds to believe that the
vehicle is, for the purpose of locating it and searching it.
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 79
page 57 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) Before entering any premises or motor vehicle under a warrant,
the person executing the warrant must show the person, if any,
who gives the person entry to the premises or motor vehicle —
(a) in the case of the Commissioner, a document signed by
the Minister and certifying that the person is the
Commissioner; and
(b) in the case of an authorised person other than the
Commissioner, a document signed by the Commissioner
and certifying that that person is an authorised person.
(5) The person executing the warrant must produce it for inspection
if asked by —
(a) the occupier or a person in charge of the premises; or
(b) a person in charge of the motor vehicle.
(6) When executing a warrant, an authorised person may require
any person who has the control of any premises, motor vehicle
or thing that the authorised person is authorised to enter or
inspect to furnish reasonable access to it and to give other
reasonable assistance.
(7) A warrant ceases to have effect on the earliest of the
following —
(a) at the end of the period of one month after its issue;
(b) if it is withdrawn by the magistrate or justice of the
peace who issued it;
(c) when it is executed.
79. Seizing things
(1) An authorised person may seize a document or other thing that
is produced or given in response to a requirement under this
Division, or that is found as the result of executing a warrant
under this Division.
(2) However, a document or other thing cannot be seized unless the
authorised person reasonably suspects that the document or
thing —
(a) is being, or has been, used to commit a breach of this
Act or another Act that confers functions on the
Commissioner; or
(b) may provide evidence of the commission of a breach of
this Act or another Act that confers functions on the
Commissioner.
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 80
page 58 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) As soon as practicable after the document or other thing is
seized, the authorised person must give a receipt for it to the
person from whom it was seized.
(4) The receipt must clearly describe the document or thing seized
and its condition.
(5) If, for any reason, it is not practicable to comply with
subsection (3), the authorised person must —
(a) leave the receipt at the place of seizure; and
(b) ensure the receipt is left in a reasonably secure way and
in a conspicuous position.
80. Seized things, copies of to be provided
(1) This section applies if the person executing a warrant relating to
premises seizes, under section 79 —
(a) a document, film, computer file or other thing that can
be readily copied; or
(b) a storage device, the information in which can be readily
copied.
(2) Where this section applies, the person executing the warrant
must, if requested to do so by the occupier of the premises or
another person who apparently represents the occupier and who
is present when the warrant is executed, give a copy of the
document, film, computer file, thing or information to that
person as soon as practicable after the seizure.
(3) Subsection (2) does not apply if possession by the occupier of
the document, film, computer file, thing or information could
constitute an offence.
81. Seized things, access to by owner
(1) Until a thing seized under section 79 is forfeited or returned, the
person in whose custody the seized thing is must allow its
owner to inspect it and, if it is a document, to copy it.
(2) Subsection (1) does not apply if it is impracticable or would be
unreasonable to allow the inspection or copying.
82. Seized things, return of
(1) Where a document or other thing is seized under section 79, an
authorised person may retain the document or other thing for as
long as is reasonably necessary for the purposes of —
Fair Trading Act 2010
Investigation and enforcement Part 6
General powers Division 3
s. 83
page 59 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) the investigation to which the document or other thing is
relevant; and
(b) any proceedings to which the document or other thing is
relevant.
(2) When the retention of the document or other thing ceases to be
reasonably necessary for those purposes, the authorised person
must ensure that the document or other thing is delivered to the
person who appears to the authorised person to be entitled to
possession of it.
83. Seizure, SAT may review
(1) A person aggrieved by the seizure of any thing under section 79
may apply to the State Administrative Tribunal for a review of
the decision to seize the thing.
(2) In dealing with an application under subsection (1), the State
Administrative Tribunal may determine whether the thing
seized must be destroyed, disposed of, forfeited to the State,
restored to the person from whom it was seized or otherwise
dealt with.
(3) Subsection (2) does not limit the powers that the State
Administrative Tribunal Act 2004 gives the State Administrative
Tribunal.
(4) If an application under subsection (1) consists of or includes a
claim that legal professional privilege applies to the thing
seized, the State Administrative Tribunal hearing the application
is to be constituted by —
(a) a judicial member; and
(b) such other members, if any, as the President considers
appropriate.
(5) In subsection (4), each of these terms has the meaning given in
the State Administrative Tribunal Act 2004 section 3(1) —
judicial member
President
[Section 83 amended: No. 23 of 2014 s. 12.]
84. Seized things, forfeiture of
(1) The Commissioner may determine that a thing seized under
section 79 is forfeited to the State if the authorised person who
seized the thing —
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 3 General powers
s. 85
page 60 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) cannot find its owner, after making reasonable inquiries;
or
(b) cannot return the thing to the owner or other person
entitled to possession of the thing, after making
reasonable efforts.
(2) In applying subsection (1) —
(a) subsection (1)(a) does not require the authorised person
to make inquiries if it would be unreasonable to make
inquiries to find the owner; and
(b) subsection (1)(b) does not require the authorised person
to make efforts if it would be unreasonable to make
efforts to return the thing to the owner or other person
entitled to possession of the thing.
(3) Regard must be had to a thing’s nature, condition and value in
deciding —
(a) whether it is reasonable to make inquiries or efforts; and
(b) if making inquiries or efforts, what inquiries or efforts,
including the period over which they are made, are
reasonable.
85. Forfeited things, dealing with
(1) On the forfeiture of a thing to the State under section 84, the
thing becomes the property of the State, and may be dealt with
as the chief executive officer considers appropriate.
(2) Without limiting subsection (1), the chief executive officer may
cause the thing to be destroyed, sold or disposed of.
86. Privilege against self-incrimination doesn’t apply
(1) Where under section 69 a person is required to give any
information, or answer any question or produce any document
or thing —
(a) that person cannot refuse to comply with that
requirement on the ground that the information, answer,
document or thing may tend to incriminate the person or
render the person liable to any penalty; but
(b) the information or answer given, or document or thing
produced, by the person is not admissible in evidence in
any proceedings against the person other than
proceedings in respect of an offence against
section 88(1)(b).
Fair Trading Act 2010
Investigation and enforcement Part 6
Specific powers for enforcement of licensing and regulatory provisions
Division 4A
s. 87
page 61 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) This section is without prejudice to the provisions of the
Evidence Act 1906 section 11.
87. Information obtained, use of etc.
(1) Information concerning the affairs of a person that is obtained
under this Division by an authorised person may (for the
purposes of section 112 (which relates to the confidentiality of
information officially obtained)) be recorded, used or disclosed
on the basis that it has been acquired by the authorised person
for the purposes of this Act.
(2) Where an authorised person copies a document under
section 69(1)(d) or when executing a warrant —
(a) the authorised person may certify the copy as being a
true and accurate copy of the document; and
(b) in the absence of proof to the contrary, the certified copy
is to be accepted by any court or tribunal as evidence of,
and as having equal validity as, the original.
Division 4A — Specific powers for enforcement of licensing and
regulatory provisions
[Heading inserted: No. 58 of 2010 s. 8.]
88A. Terms used
In this Division —
authorisation means a licence, registration, approval, permit,
exemption, certificate or other form of authority;
registration Act means an Act listed in Schedule 2;
regulated activity means an occupation or activity that can be
lawfully carried on only under an authorisation granted or
obtained under a registration Act;
regulated person means a person who carries on a regulated
activity.
[Section 88A inserted: No. 58 of 2010 s. 8.]
88B. Investigations and inquiries for licensing and regulatory
purposes, Commissioner’s powers to make
(1) For the purposes of performing the Commissioner’s functions
under section 57A, the Commissioner may, of the
Commissioner’s own motion, make any investigation or inquiry
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 4A Specific powers for enforcement of licensing and regulatory provisions
s. 88C
page 62 [This compilation shows amendments proposed by Bill No. 19-2.]
that the Commissioner considers necessary or expedient for any
of the following purposes —
(a) determining any application or other matter before the
Commissioner;
(b) determining whether or not a regulated person is or has
been complying with —
(i) the conditions, if any, of their authorisation; or
(ii) the requirements of the registration Act under
which he or she holds an authorisation; or
(iii) a code of conduct applying to the regulated
person under a registration Act;
(c) determining whether or not any other cause exists that
might be considered by the Commissioner to be grounds
for disciplinary action against a regulated person under a
registration Act;
(d) detecting offences against a registration Act.
(2) An authorised person may make an investigation or inquiry
under this section on behalf of the Commissioner.
[Section 88B inserted: No. 58 of 2010 s. 8.]
88C. Authorised persons’ powers for this Division
Authorised persons may exercise the powers set out in
Division 3 for the purposes of the performance of any function
under this Division.
[Section 88C inserted: No. 58 of 2010 s. 8.]
88D. Police assistance with investigations and inquiries
(1) The Commissioner of Police must, at the request of the
Commissioner, arrange for one or more police officers —
(a) to make an investigation or inquiry relating to any
matter that is the subject of investigation or inquiry
under section 88B; and
(b) to report on the results of their investigation or inquiry.
(2) The report must be forwarded to the Commissioner.
(3) Where a police officer makes an investigation or inquiry or
report relating to any matter that is the subject of investigation
or inquiry under section 88B —
(a) in addition to any power, authority, and immunity of the
police officer apart from this Act, the police officer has
Fair Trading Act 2010
Investigation and enforcement Part 6
Specific powers for enforcement of licensing and regulatory provisions
Division 4A
s. 88E
page 63 [This compilation shows amendments proposed by Bill No. 19-2.]
the same powers, authorities, and immunities as an
investigator appointed under this Act has in respect of
the same matter; and
(b) for the purposes of section 66, it is sufficient if the
police officer identifies himself or herself as a police
officer to the person, if any, affording entry to the police
officer.
[Section 88D inserted: No. 58 of 2010 s. 8.]
88E. Compliance checks at regulated person’s business premises,
powers for
(1A) This section does not apply to the extent that the purpose of
exercising a power under subsection (1) is in relation to a
regulated activity carried on by a regulated person under the
Charitable Collections Act 1946.
(1) An authorised person may, for all or any of the purposes listed
in subsection (2) —
(a) during normal business hours, enter premises where the
business of a regulated person is being carried on,
without obtaining a warrant under section 74; and
(b) exercise the powers in sections 69, 79 and 87 once entry
is made.
(2) The purposes referred to in subsection (1) are as follows —
(a) to determine whether or not a regulated person is or has
been complying with the conditions, if any, of their
authorisation;
(b) to determine whether or not a regulated person is or has
been complying with the requirements of the registration
Act under which he or she holds an authorisation;
(c) to determine whether or not a regulated person is or has
been complying with a code of conduct applying to the
registered person under a registration Act.
(3) An authorised person may invoke the powers in subsection (1)
even though an investigation is not under way in relation to any
particular regulated person.
[Section 88E inserted: No. 58 of 2010 s. 8; amended: No. 25
of 2019 s. 28.]
Fair Trading Act 2010
Part 6 Investigation and enforcement
Division 4 Offences
s. 88
page 64 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 4 — Offences
88. Failing to cooperate with investigation
(1) A person commits an offence who, without reasonable excuse
(proof of which lies on the person), when required under
Division 3 or 4A to give any information, answer any question
or produce any document or thing —
(a) fails to give that information or answer that question at
or within the time specified in the requirement; or
(b) gives any information or answer that is false or
misleading in any material particular; or
(c) fails to produce that document or thing at or within the
time specified in the requirement.
Penalty: a fine of $10 000.
(2) It is a defence in any proceeding for an offence under
subsection (1)(a) or (c) for the accused to show —
(a) that, in the case of an alleged offence arising out of a
requirement made orally under section 69, the authorised
person did not, when making the requirement, inform
the accused that he or she was required under this Act or
the other Act that is relevant to give the information,
answer the question or produce the document or thing,
as the case requires; or
(b) that, in the case of an alleged offence arising out of a
requirement made by notice in writing under section 69,
the notice did not state that the accused was required
under this Act or the other Act that is relevant to give the
information, answer the question or produce the
document or thing, as the case requires; or
(c) that the time specified in the requirement did not give
the accused sufficient notice to enable him or her to
comply with the requirement; or
(d) that, in any case, the authorised person did not, before
making the requirement, have reasonable grounds to
believe that compliance with the requirement would
materially assist in the investigation or inquiry being
carried out.
[Section 88 amended: No. 58 of 2010 s. 9.]
Fair Trading Act 2010
Investigation and enforcement Part 6
Offences Division 4
s. 89
page 65 [This compilation shows amendments proposed by Bill No. 19-2.]
89. Obstructing authorised person
(1) A person must not prevent or attempt to prevent an authorised
person from entering premises or a motor vehicle in the exercise
of the authorised person’s powers under section 69.
Penalty: a fine of $2 000.
(2A) A person must not prevent or attempt to prevent an authorised
person from entering business premises in the exercise of the
authorised person’s powers under section 88E.
Penalty: a fine of $2 000.
(2) A person must not obstruct or impede an authorised person in
the exercise of the authorised person’s powers under section 69
or 88E.
Penalty: a fine of $2 000.
(3) A person must comply with a requirement to assist an
authorised person executing a warrant under section 74 when
requested to do so under section 75(2).
Penalty: a fine of $2 000.
(4) A person must comply with a requirement to furnish reasonable
access to a place or motor vehicle, or to give other reasonable
assistance to an authorised person under section 78(6).
Penalty: a fine of $2 000.
(5A) A person must comply with a requirement to furnish reasonable
access to business premises, or to give other reasonable
assistance to an authorised person, when the authorised person
is exercising the authorised person’s powers under section 88E.
Penalty: a fine of $2 000.
(5) For the purposes of this section, a reference to an authorised
person includes an assistant accompanying an investigator in
accordance with section 67.
[Section 89 amended: No. 58 of 2010 s. 10.]
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 1 Preliminary
s. 90
page 66 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 7 — Criminal and civil proceedings
Division 1 — Preliminary
90. Term used: person involved in a contravention of a
provision of this Act
A reference in this Part to a person involved in a contravention
of a provision of this Act is to be read as a reference to a person
who —
(a) has aided, abetted, counselled or procured the
contravention; or
(b) has induced, whether by threats or promises or
otherwise, the contravention; or
(c) has been in any way, directly or indirectly, knowingly
concerned in, or party to, the contravention; or
(d) has conspired with others to effect the contravention; or
(e) has attempted to contravene the provision, or to do any
act of a kind referred to in paragraph (a), (b), (c) or (d).
[Section 90 amended: No. 11 of 2013 s. 13.]
Division 2 — Criminal proceedings
91. Time limit for commencing proceedings
Proceedings for an offence against this Act may be commenced
within 3 years after the alleged commission of the offence.
92. Who may institute criminal proceedings
(1) Prosecutions for offences against this Act may be instituted by
the Commissioner or by a person authorised in writing by the
Commissioner.
(2) No other person may institute a prosecution for an offence
against this Act unless written consent to the institution of the
prosecution is given by —
(a) the Commissioner; or
(b) a person authorised in writing by the Commissioner to
give consents under this section.
(3) In proceedings for an offence against this Act, a document
giving consent to the institution of a prosecution and purporting
to have been signed by the Commissioner, or by an authorised
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Criminal proceedings Division 2
s. 93
page 67 [This compilation shows amendments proposed by Bill No. 19-2.]
person, is evidence of that consent without proof of the
signature.
93. Court of summary jurisdiction to be constituted by
magistrate
A court of summary jurisdiction dealing with an offence under
this Act is to be constituted by a magistrate.
94. Courts’ other powers in criminal proceedings
(1) Where proceedings in the Supreme Court or the District Court
are taken against a person for contravening, or being involved in
a contravention of, a provision of this Act, the Court, in addition
to dealing with the offence charged, may —
(a) grant an injunction under section 99 or 100 against the
person in relation to —
(i) the conduct that constitutes, or is alleged to
constitute, the contravention; or
(ii) other conduct of that kind;
and
(b) make an order under section 105 in relation to the
contravention.
(2) If a person is convicted of an offence against this Act, the court
by which the conviction was effected may order the offender to
reimburse the Department for the cost of purchasing or testing
any goods to which the conviction relates.
(3) Where a person is, by any conviction or order of a court,
adjudged to pay a fine, or costs or other sum of money in
respect of an offence against this Act, the court by which the
conviction or order was effected or made may —
(a) exercise any power that the court has apart from this
section; or
(b) on the application of the Minister or the Commissioner,
order that the amount unpaid be recoverable as if it were
a judgment debt payable by the defaulter to the Crown
under a judgment entered up in the court.
95. Vicarious liability of directors, employers etc.
(1) Where a corporation within the meaning of the Corporations
Act 2001 (Commonwealth) or any other body of persons,
corporate or unincorporate, is convicted of an offence against
this Act, each person who, at the time of the commission of that
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 2 Criminal proceedings
s. 95
page 68 [This compilation shows amendments proposed by Bill No. 19-2.]
offence, was a director of the corporation or was the manager,
secretary or other similar officer of that body, or who purported
to act in any of those capacities, is also guilty of an offence
unless the person proves —
(a) that the offence was committed without the person’s
knowledge, or that the person did not authorise or permit
the commission of the offence; and
(b) that the person was not in a position to influence the
conduct of that corporation or body or, being in such a
position, could not by the exercise of reasonable
diligence have prevented the commission of the offence.
(2) A person who is guilty of an offence by virtue of subsection (1)
is liable to a penalty not exceeding the penalty prescribed for the
offence of which the corporation or body was convicted.
(3) Where the affairs of a body of persons are managed by its
members, subsection (1) applies in relation to the acts and
defaults of a member in connection with the member’s function
of management as if the person were the manager of that body.
(4) Where the employee or agent of a person (person A) is
convicted of an offence against this Act, each person (person B)
who, at the time of the commission of the offence, was
person A’s employer or principal —
(a) is also guilty of an offence, unless person B proves that
person B could not by the exercise of reasonable
diligence have prevented the commission of the offence
of which person A was convicted; and
(b) is liable to a penalty not exceeding the penalty
prescribed for the offence of which person A was
convicted.
(5) Where a person has committed an offence against the Australian
Consumer Law (WA) Part 2-1 or Part 2-2 or Part 3-1 (other than
Divisions 2 and 3), or would have committed an offence but for
the fact that the person could establish a defence under
section 96 or 97, and the contravention, or what would have
constituted the contravention, was due to the act or default of
another person —
(a) that other person —
(i) is also guilty of an offence and liable to the same
penalty as is provided for the offence against the
Australian Consumer Law (WA) Part 2-1 or
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Criminal proceedings Division 2
s. 96
page 69 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 2-2 or Part 3-1 (other than Divisions 2
and 3); and
(ii) may be charged and convicted of the offence,
whether or not proceedings are taken against the
first-mentioned person for the offence against the
Australian Consumer Law (WA) Part 2-1 or
Part 2-2 or Part 3-1 (other than Divisions 2
and 3);
and
(b) the first-mentioned person is a competent and
compellable witness in any proceedings taken against
that other person in respect of the offence.
96. Defence: reasonable mistake of fact
(1) In a prosecution under this Part for an offence against this Act,
it is a defence if the accused establishes that the contravention in
respect of which the proceeding was instituted was due to
reasonable mistake of fact, including a mistake of fact caused by
reasonable reliance on information supplied by another person.
(2) However, subsection (1) does not apply in relation to
information relied upon by the accused that was supplied to the
accused by another person who was, at the time when the
contravention occurred —
(a) an employee or agent of the accused; or
(b) if the accused is a body corporate, a director, employee
or agent of the accused.
(3) If a defence provided by subsection (1) involves an allegation
that a contravention was due to reliance on information supplied
by another person, the accused is not entitled to rely on that
defence unless —
(a) the court gives leave; or
(b) the accused has, not later than 7 days before the day on
which the hearing of the proceeding commences, served
on the person who instituted the proceeding a notice in
writing giving whatever information the accused then
had that would identify or assist in identifying the other
person.
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 2 Criminal proceedings
s. 97
page 70 [This compilation shows amendments proposed by Bill No. 19-2.]
97. Defences: accident, act or default of another etc.
(1) In a prosecution under this Part for an offence against this Act,
it is a defence if the accused establishes that —
(a) the contravention in respect of which the proceeding was
instituted was due to —
(i) the act or default of another person; or
(ii) an accident; or
(iii) some other cause beyond the accused’s control;
and
(b) the accused took reasonable precautions and could not
by the exercise of due diligence have prevented the
commission of the offence.
(2) However, subsection (1) does not apply in relation to the act or
default of another person who was, at the time when the
contravention occurred —
(a) an employee or agent of the accused; or
(b) if the accused is a body corporate, a director, employee
or agent of the accused.
(3) If a defence provided by subsection (1) involves an allegation
that a contravention was due to the act or default of another
person, the accused is not entitled to rely on that defence
unless —
(a) the court gives leave; or
(b) the accused has, not later than 7 days before the day on
which the hearing of the proceeding commences, served
on the person who instituted the proceeding a notice in
writing giving whatever information the accused then
had that would identify or assist in identifying the other
person.
98. Defence: publication of advertisements in ordinary course of
business
In a proceeding under this Part in relation to a contravention of
this Act committed by the publication of an advertisement, it is
a defence if it is established —
(a) that the accused is a person whose business it is to
publish or arrange for the publication of advertisements;
and
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Civil proceedings Division 3
s. 99
page 71 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) that the accused received the advertisement for
publication in the ordinary course of business; and
(c) that the accused did not know and had no reason to
suspect that its publication would amount to a
contravention of this Act.
Division 3 — Civil proceedings
99. Injunctions to prevent or stop contraventions of Act
(1) The Supreme Court or the District Court, on the application of
the Minister, the Commissioner or any other person, may grant
an injunction in whatever terms the Court determines to be
appropriate where the Court is satisfied that a person —
(a) has engaged, or is proposing to engage, in conduct that
constitutes or would constitute a contravention of a
provision of this Act; or
(b) is involved in a contravention of a provision of this Act.
(2) The power of the Court to grant an injunction restraining a
person (person A) from engaging in conduct may be
exercised —
(a) whether or not it appears to the Court that person A
intends to engage again, or to continue to engage, in
conduct of that kind; and
(b) whether or not person A has previously engaged in
conduct of that kind; and
(c) whether or not there is an imminent danger of
substantial damage to any person if person A engages in
conduct of that kind.
100. Injunctions to prevent etc. other contraventions
(1) The Supreme Court or the District Court, on the application of
the Commissioner, may grant an injunction in whatever terms
the Court determines to be appropriate where the Court is
satisfied that a person has engaged, or is proposing to engage, in
conduct that constitutes, or would constitute, or is involved in, a
contravention of —
(a) an interim ban or a permanent ban under the Australian
Consumer Law (WA) Part 3-3 Division 2; or
(b) a provision of any other legislation administered by the
Minister or of an order made under any such legislation,
being a provision relevant to the alleged contravention;
or
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 3 Civil proceedings
s. 101
page 72 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) a provision of a prescribed code of practice in force
under Part 4 in respect of which the Commissioner has
applied to the State Administrative Tribunal under
section 47; or
(d) a provision of an order of the State Administrative
Tribunal under section 47.
(2) If the Court is satisfied, on the application of the Commissioner,
that a person has engaged in conduct constituting, or is involved
in, a contravention of a provision of this Act, the Court may
grant an injunction requiring that person to take specified action
to remedy any adverse consequence of that conduct,
including —
(a) an order requiring that person or a person involved in the
contravention to disclose, in the way and to the persons
specified in the order, such information as is so
specified, being information that the person has
possession of or access to; or
(b) an order requiring the person or a person involved in the
contravention to publish, at the person’s own expense
and in the way specified in the order, an advertisement
in the terms specified in, or determined in accordance
with, the order.
101. Injunctions, general provisions about
(1) An injunction granted under this Division may be, or include, an
injunction restraining a person from carrying on a business of
supplying goods or services (whether or not as part of, or
incidental to, the carrying on of another business) —
(a) for a specified period; or
(b) except on specified terms and conditions.
(2) The power of the Court to grant an injunction under this
Division requiring a person to do an act or thing may be
exercised —
(a) whether or not it appears to the Court that the person
intends to refuse or fail again, or to continue to refuse or
fail, to do that act or thing; and
(b) whether or not the person has previously refused or
failed to do that act or thing; and
(c) whether or not there is an imminent danger of
substantial damage to any person if the first-mentioned
person refuses or fails to do that act or thing.
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Civil proceedings Division 3
s. 102
page 73 [This compilation shows amendments proposed by Bill No. 19-2.]
102. Interim injunctions
(1) An interim injunction may be granted under this Division
pending final determination of the application.
(2) Where the Minister or the Commissioner makes an application
to the Court for the grant of an injunction under this Division,
the Court must not require the applicant or any other person, as
a condition of granting an interim injunction, to give any
undertakings as to damages or costs.
(3) If, in a case to which subsection (2) does not apply, the Court
would, but for this subsection, require a person to give an
undertaking as to damages or costs, then —
(a) if the Minister gives the undertaking, the Court must
accept the undertaking by the Minister; and
(b) the Court must not require a further undertaking from
any other person.
103. Final injunction may be granted if parties consent
A final injunction may, by consent of the parties, be granted
under this Division without proof that proper grounds for the
injunction exist.
104. Injunction may be rescinded or varied
An injunction under this Division may be rescinded or varied at
any time.
105. Supreme and District Courts’ other powers in Part 7
proceedings
(1) Without limiting the generality of section 99 or 100, if, in a
proceeding instituted under this Part, or for an offence against
this Act, the Supreme Court or the District Court is satisfied that
a person has suffered, or is likely to suffer, loss or damage by
reason of conduct of another person that contravened a
provision of this Act, the Court may make such order or orders
as the Court thinks appropriate against the person who engaged
in the conduct or a person who was involved in the
contravention for the purpose of compensating the
first-mentioned person wholly or in part for the loss or damage
or of preventing or reducing the extent of the loss or damage.
(2) The Court may make an order under this section whether or not
an injunction under this Division or any other relief is granted or
any other order is made in the proceedings.
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 3 Civil proceedings
s. 105
page 74 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) Whether or not other proceedings have been instituted under
this Act in relation to a contravention, the Court may make
orders under this section —
(a) on the application of a person who has suffered, or is
likely to suffer, loss or damage by reason of the
contravention; or
(b) on the application of the Commissioner on behalf of one
or more such persons made with the written consent of
each such person.
(4) The orders that may be made under this section include the
following —
(a) an order declaring the whole or any part of a contract
made between the person who suffered, or is likely to
suffer, the loss or damage and the person who engaged
in the conduct or a person who was involved in the
contravention constituted by the conduct, or of a
collateral arrangement relating to such a contract, to be
void and, if the Court thinks fit, to have been void from
its beginning or at all times on and after such date,
before the date on which the order is made, as is
specified in the order;
(b) an order varying such a contract or arrangement in such
manner as is specified in the order and, if the Court
thinks fit, declaring the contract or arrangement to have
had effect as so varied on and after such date, before the
date on which the order is made, as is so specified;
(c) an order refusing to enforce any or all of the provisions
of such a contract or arrangement;
(d) an order directing the person who engaged in the
conduct or a person who was involved in the
contravention constituted by the conduct to refund
money or return property to the person who suffered the
loss or damage;
(e) an order directing the person who engaged in the
conduct or a person who was involved in the
contravention constituted by the conduct to pay to the
person who suffered the loss or damage the amount of
the loss or damage;
(f) an order directing the person who engaged in the
conduct or a person who was involved in the
contravention constituted by the conduct, at the person’s
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Civil proceedings Division 3
s. 106
page 75 [This compilation shows amendments proposed by Bill No. 19-2.]
own expense, to supply specified services to the person
who suffered, or is likely to suffer, the loss or damage;
(g) an order, in relation to an instrument creating or
transferring an interest in land, directing the person who
engaged in the conduct or a person who was involved in
the contravention constituted by the conduct to execute
an instrument that —
(i) varies, or has the effect of varying, the
first-mentioned instrument; or
(ii) terminates or otherwise affects, or has the effect
of terminating or otherwise affecting, the
operation or effect of the first-mentioned
instrument.
(5) The powers conferred on the Supreme Court and the District
Court under this section in relation to a contract or arrangement
do not affect any powers that any other court may have in
relation to the contract or arrangement in proceedings instituted
in that other court in respect of the contract or arrangement.
106. Supreme and District Courts’ powers to prohibit payments,
transfers of property etc.
(1) In this section, a person (the first person) is an associate of
another person if —
(a) the first person holds money or other property on behalf
of the other person; or
(b) if the other person is a body corporate, the first person is
a wholly-owned subsidiary (within the meaning of the
Corporations Act 2001 (Commonwealth)) of the other
person.
(2) A Court may, on the application of the Minister or the
Commissioner, make an order or orders of the kind specified in
subsection (4) if —
(a) proceedings of a kind referred to in subsection (3) have
been taken against a person, or proceedings of a kind
referred to in subsection (3)(d) may be taken against a
person; and
(b) the Court is satisfied that it is necessary or desirable to
make the order or orders for the purpose of preserving
money or other property held by, or on behalf of, the
person if the person is liable or may become liable under
this Act —
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 3 Civil proceedings
s. 106
page 76 [This compilation shows amendments proposed by Bill No. 19-2.]
(i) to pay moneys by way of a fine, damages,
compensation, refund or otherwise; or
(ii) to transfer, sell or return other property;
and
(c) the Court is satisfied that the making of the order or
orders will not unduly prejudice the rights and interests
of any other person.
(3) For the purposes of subsection (2)(a), the kinds of proceedings
taken against the person are as follows —
(a) proceedings in the Supreme Court or the District Court
against the person for an offence against this Act;
(b) an application under section 99 or 100 for an injunction
against the person in relation to a contravention of a
provision of this Act;
(c) an action under the Australian Consumer Law (WA)
section 236(1) against the person in relation to a
contravention of a provision of this Act;
(d) an application for an order under section 105 against a
person in relation to a contravention of a provision of
this Act.
(4) The Court may make the following orders under subsection (2)
in relation to money or other property held by, or on behalf of, a
person (the respondent) —
(a) an order prohibiting, either absolutely or subject to
conditions, a person who is indebted to the respondent,
or to an associate of the respondent, from making a
payment, in total or partial discharge of the debt —
(i) to the respondent; or
(ii) to another person at the direction or request of
the respondent;
(b) an order prohibiting, either absolutely or subject to
conditions, a person who is holding money or other
property on behalf of the respondent, or on behalf of an
associate of the respondent —
(i) from paying all or any of the money to the
respondent, or to another person at the direction
or request of the respondent; or
(ii) from transferring the other property to the
respondent, or to another person at the direction
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Civil proceedings Division 3
s. 107
page 77 [This compilation shows amendments proposed by Bill No. 19-2.]
or request of the respondent, or otherwise parting
with possession of that property;
(c) an order prohibiting, either absolutely or subject to
conditions, the taking or sending by any person of
money of the respondent, or of an associate of the
respondent, to a place outside the State;
(d) an order prohibiting, either absolutely or subject to
conditions, the taking, sending or transfer by any person
of other property of the respondent, or of an associate of
the respondent, to a place outside the State;
(e) if the respondent is a natural person, an order appointing
a receiver or trustee of the property, or of part of the
property, of the respondent with such powers as are
specified in the order.
(5) If the Court makes an order under this section, the order
operates —
(a) for a period specified in the order (which must not be
longer than 30 days if the application for the order was
made in the absence of the person against whom the
order is sought); or
(b) if proceedings in relation to which the order is made are
concluded before the end of that period, until the
conclusion of those proceedings.
(6) This section —
(a) has effect subject to the Bankruptcy Act 1966
(Commonwealth); and
(b) does not affect any other powers of the Supreme Court
or the District Court.
107. Contravening s. 106 order, offence
A person who contravenes or fails to comply with an order by
the Supreme Court or the District Court under section 106 that
is applicable to the person is guilty of a crime.
Penalty:
(a) in the case of a body corporate, a fine of $1 100 000;
(b) in the case of a person other than a body corporate, a
fine of $220 000.
Summary conviction penalty: a fine of $36 000.
[Section 107 amended: No. 11 of 2013 s. 14.]
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 4 Further provisions relating to proceedings
s. 108
page 78 [This compilation shows amendments proposed by Bill No. 19-2.]
108. Findings of fact or admissions in certain proceedings to be
evidence in others
(1) In an action against a person under the Australian Consumer
Law (WA) section 236(1) —
(a) a finding of a fact by a court, or an admission of a fact
by the person, in proceedings to which subsection (3)
applies is prima facie evidence of that fact; and
(b) the finding or admission may be proved by production
of a document under the seal of the court from which the
finding or admission appears.
(2) In proceedings for an order against a person under
section 105(3) or the Australian Consumer Law (WA)
section 237(1), 238(1) or 239(1) —
(a) a finding of a fact by a court, or an admission of a fact
by the person, in proceedings to which subsection (3)
applies is prima facie evidence of that fact; and
(b) the finding or admission may be proved by production
of a document under the seal of the court from which the
finding or admission appears.
(3) This subsection applies to proceedings under section 99 or 100,
or the Australian Consumer Law (WA) section 228, 232, 246,
247 or 248, or for an offence against this Act, in which the
person has been found to have contravened, or to have been
involved in a contravention of, a provision of the Australian
Consumer Law (WA) Chapter 2, 3 or 4.
[Section 108 amended: No. 26 of 2019 s. 8.]
Division 4 — Further provisions relating to proceedings
109. State of mind of person, meaning of in s. 110 and 111
A reference in sections 110 and 111 to the state of mind of a
person includes a reference to —
(a) the knowledge, intention, opinion, belief or purpose of
the person; and
(b) the person’s reasons for that intention, opinion, belief or
purpose.
110. State of mind and conduct of body corporate, establishing
(1) Where, in a proceeding under this Part or the Australian
Consumer Law (WA) in respect of conduct that is engaged in by
a body corporate and to which this Part or the Australian
Fair Trading Act 2010
Criminal and civil proceedings Part 7
Further provisions relating to proceedings Division 4
s. 111
page 79 [This compilation shows amendments proposed by Bill No. 19-2.]
Consumer Law (WA) applies, it is necessary to establish the
state of mind of the body corporate, it is sufficient to show —
(a) that a director, employee or agent of the body corporate
engaged in that conduct within the scope of the person’s
actual or apparent authority; and
(b) that the director, employee or agent had that state of
mind.
(2) Conduct of the kind set out in paragraph (a) or (b) that is
engaged in on behalf of a body corporate is to be treated, for the
purposes of this Act, as having been engaged in by the body
corporate as well —
(a) conduct by a director, employee or agent of the body
corporate within the scope of the person’s actual or
apparent authority; or
(b) conduct by any other person at the direction or with the
consent or agreement (whether express or implied) of a
director, employee or agent of the body corporate, if the
giving of the direction, consent or agreement is within
the scope of the actual or apparent authority of the
director, employee or agent.
111. State of mind and conduct of principal (not a body
corporate), establishing
(1) Where, in a proceeding under this Part or the Australian
Consumer Law (WA) in respect of conduct that is engaged in by
a person (the principal) other than a body corporate and to
which this Part or the Australian Consumer Law (WA) applies, it
is necessary to establish the state of mind of the principal, it is
sufficient to show —
(a) that an employee or agent of the principal engaged in
that conduct within the scope of the person’s actual or
apparent authority; and
(b) that the employee or agent had that state of mind.
(2) Conduct of the kind set out in paragraph (a) or (b) that is
engaged in on behalf of a person (the principal) other than a
body corporate is to be treated, for the purposes of this Act, as
having been engaged in by the principal as well —
(a) conduct by an employee or agent of the principal within
the scope of the person’s actual or apparent authority; or
Fair Trading Act 2010
Part 7 Criminal and civil proceedings
Division 4 Further provisions relating to proceedings
s. 111
page 80 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) conduct by any other person, at the direction or with the
consent or agreement (whether express or implied) of an
employee or agent of the principal, if the giving of the
direction, consent or agreement is within the scope of
the actual or apparent authority of the employee or
agent.
Fair Trading Act 2010
Miscellaneous Part 8
s. 112
page 81 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 8 — Miscellaneous
112. Personal information obtained officially, when may be
divulged etc.
(1) In this section —
personal information means information concerning the affairs
of a person;
regulated person has the meaning given in section 88A.
(2) A person must not, either directly or indirectly, make a record
of, or divulge or communicate to any other person, any personal
information obtained by him or her by reason of his or her
office, position, employment or engagement under or for the
purposes of this Act.
Penalty: a fine of $20 000.
(3) Subsection (2) does not prohibit the recording, divulging or
communicating of any personal information —
(a) with the consent of the person to whom the information
relates, or each of them if there is more than one; or
(b) in a manner that could not reasonably be expected to
lead to the identification of any person to whom the
information relates; or
(c) for the purposes of performing a function under or in
connection with —
(i) this Act; or
(ii) an Act listed in Schedule 2;
or
(da) for the purposes of giving information to a body
established under a written law if —
(i) the information concerns the affairs of a
regulated person or former regulated person; and
(ii) the information is given in relation to the
performance by that body of a function under or
in connection with that written law;
or
(d) for the purposes of legal proceedings arising out of the
administration of this Act or another written law; or
(e) for the purpose of the investigation of any suspected
offence or the conduct of proceedings against any person
for any offence; or
Fair Trading Act 2010
Part 8 Miscellaneous
s. 113
page 82 [This compilation shows amendments proposed by Bill No. 19-2.]
(f) by the Commissioner for the purpose of making the
public aware of —
(i) investigations or inquiries being conducted into
the conduct of a regulated person, former
regulated person or purported regulated person,
and the results of those inquiries; and
(ii) disciplinary action being contemplated or
undertaken in relation to a regulated person,
former regulated person or purported regulated
person, and the outcome of that action.
(4) Nothing in this section affects the operation of the
Parliamentary Privileges Act 1891.
[Section 112 amended: No. 58 of 2010 s. 11; No. 23 of 2014
s. 13.]
113. Information obtained officially may be used for certain
other purposes and legislation
(1) This section applies to information that is obtained by a person
by reason of his or her office, position, employment or
engagement under or for the purposes of this Act.
(2) Without limiting section 112(3), the fact that information to
which this section applies is obtained in connection with the
performance of a particular function under this Act does not
prevent that information from being used or disclosed in
connection with the performance of —
(a) any other function under this Act; or
(b) any function under any other written law that is
administered through the Department.
114. Protection from liability for wrongdoing
(1) In this section —
(a) a reference to the doing of anything includes a reference
to an omission to do anything; and
(b) liability includes liability for defamation.
(2) A person is not liable for anything that the person has done, in
good faith, in the course of the operations of the Department or
the administration of this Act.
(3) The Crown is also relieved of any liability that it might
otherwise have had for another person having done anything as
described in subsection (2).
Fair Trading Act 2010
Miscellaneous Part 8
s. 115
page 83 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) The protection given by this section applies even though the
thing done as described in subsection (2) may have been capable
of being done whether or not this Act had been enacted.
(5) This section is subject to the Chattel Securities Act 1987
sections 24 and 25.
115. Protection from liability for publishing official statements
(1) In this section —
liability includes liability for defamation.
(2) This section applies to statements made or issued by a person in
the course of the operations of the Department or the
administration of this Act.
(3) A person is not liable for publishing, in good faith —
(a) a statement to which this section applies; or
(b) a fair report or summary of a statement to which this
section applies.
(4) Nothing in this section limits section 114.
116. Regulations
(1) The Governor may make regulations prescribing all matters that
are required or permitted by this Act to be prescribed, or are
necessary or convenient to be prescribed for giving effect to the
purposes of this Act.
(2) A regulation may create an offence punishable by a penalty of a
fine not exceeding $2 000.
(3) Without limiting subsection (1), regulations made under that
subsection may —
(a) prescribe calling hours with respect to unsolicited
consumer agreements under the Australian Consumer
Law (WA) section 73;
(b) provide that the Australian Consumer Law (WA)
Part 3-2 Division 2 (unsolicited consumer agreements)
does not apply, or provisions of that Division that are
specified in the regulations do not apply, to or in relation
to agreements of a kind specified in the regulations.
(4) Regulations made under subsection (3)(a) may alter the
operation of the Australian Consumer Law (WA) sections 73(1)
and 170(1).
Fair Trading Act 2010
Part 8 Miscellaneous
s. 116
page 84 [This compilation shows amendments proposed by Bill No. 19-2.]
(5) Regulations made under subsection (3)(b) may alter the
operation of the Australian Consumer Law (WA) Part 3-2
Division 2.
Fair Trading Act 2010
Transitional provisions Part 9
s. 117
page 85 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 9 — Transitional provisions
117. Regulations for transitional matters
(1) If there is not sufficient provision in this Act for dealing with a
transitional matter, regulations under this Act may prescribe all
matters that are required or necessary or convenient to be
prescribed for dealing with the matter.
(2) In subsection (1) —
transitional matter —
(a) means a matter that needs to be dealt with for the
purpose of effecting the transition from the provisions of
the Consumer Affairs Act 1971, Door to Door Trading
Act 1987 and Fair Trading Act 1987 to the provisions of
this Act; and
(b) includes a saving or application matter.
(3) Regulations made under subsection (1) may provide that
specified provisions of a written law —
(a) do not apply to or in relation to any matter; or
(b) apply with specified modifications to or in relation to
any matter.
(4) If regulations under subsection (1) provide that a specified state
of affairs is taken to have existed, or not to have existed, on and
from a day that is earlier than the day on which the regulations
are published in the Gazette but not earlier than the day this
section comes into operation, the regulations have effect
according to their terms.
(5) In subsections (3) and (4) —
specified means specified or described in the regulations.
(6) If regulations contain a provision referred to in subsection (4),
the provision does not operate so as —
(a) to affect, in a manner prejudicial to any person (other
than the State), the rights of that person existing before
the day of publication of those regulations; or
(b) to impose liabilities on any person (other than the State
or an authority of the State) in respect of anything done
or omitted to be done before the day of publication of
those regulations.
(7) Regulations made under subsection (1) in relation to a matter
referred to in subsection (3) must be made within such period as
Fair Trading Act 2010
Part 9 Transitional provisions
s. 118
page 86 [This compilation shows amendments proposed by Bill No. 19-2.]
is reasonably and practicably necessary to deal with a
transitional matter that arises as a result of the enactment of this
Act.
118. Fair Trading (Product Information Standard)
Regulation 2005 Part 4 (builders plates for recreational
vessels), continuation of
(1) The Fair Trading (Product Information Standard)
Regulations 2005 (other than Parts 2 and 3) continue in force
after the commencement of this section as if those regulations
were an information standard under the Australian Consumer
Law (WA) Part 3-4, and may be enforced accordingly.
(2) The regulations continued in force by subsection (1) may be
repealed as if they were regulations made under section 116.
119. Orders made before 1 Jan 2011 recalling defective goods
etc., effect of
If an order under the Fair Trading Act 1987 section 54(2) has
effect immediately before the commencement of Part 10, that
order continues to have effect on and after that commencement
as if it were a recall notice issued under the Australian
Consumer Law (WA) section 122(1).
120. Delegations made before 1 Jan 2011, effect of
(1) If a delegation under the Consumer Affairs Act 1971 section 23
has effect immediately before the commencement of Part 10,
that delegation continues to have effect on and after that
commencement as if it had taken place under section 60.
(2) This section does not limit the Interpretation Act 1984 Part V.
121. Interpretation Act 1984, application of to expiring Acts
To avoid doubt, the provisions of the Interpretation Act 1984
(for example, sections 16(1), 36 and 38) about the repeal of
written laws and the substitution of other written laws for those
so repealed apply to the Consumer Affairs Act 1971, Door to
Door Trading Act 1987 and Fair Trading Act 1987 as if, on the
commencement of Part 10, those Acts were repealed and
re-enacted by this Act.
[Part 10 omitted under the Reprints Act 1984 s. 7(4)(e).]
Fair Trading Act 2010
Acts that override the Australian Consumer Law (WA) Part 3-3 Schedule 1
page 87 [This compilation shows amendments proposed by Bill No. 19-2.]
Schedule 1 — Acts that override the Australian Consumer
Law (WA) Part 3-3
[s. 15]
[Heading inserted: No. 11 of 2013 s. 15.]
The following enactments are specified for the purpose of section 15(1)(a) —
Biosecurity and Agriculture Management Act 2007
Dangerous Goods Safety Act 2004
Firearms Act 1973
Food Act 2008
Health (Miscellaneous Provisions) Act 1911
Medicines and Poisons Act 2014
Mines Safety and Inspection Act 1994
Motor Vehicle Dealers Act 1973
Radiation Safety Act 1975
Road Traffic Act 1974
Road Traffic (Administration) Act 2008.
Road Traffic (Authorisation to Drive) Act 2008.
Road Traffic (Vehicles) Act 2012.
Trade Measurement Act 2006
Veterinary Chemical Control and Animal Feeding Stuffs Act 1976
Work Health and Safety Act 2020
[Schedule 1 amended: No. 24 of 2007 s. 23, 29, 61, 64, 75 and 86 (as
amended: No. 58 of 2010 s. 192(1)-(6) and (8)); No. 8 of 2012 s. 103;
No. 13 of 2014 s. 185; No. 19 of 2016 s. 138; No. 50 of 2016 s. 22;
No. 36 of 2020 s. 354.]
Fair Trading Act 2010
Schedule 2 Registration Acts
page 88 [This compilation shows amendments proposed by Bill No. 19-2.]
Schedule 2 — Registration Acts
[s. 88A]
[Heading inserted: No. 58 of 2010 s. 12.]
The following Acts are specified for the purposes of section 88A —
Charitable Collections Act 1946
Debt Collectors Licensing Act 1964
Employment Agents Act 1976
Land Valuers Licensing Act 1978
Motor Vehicle Dealers Act 1973
Motor Vehicle Repairers Act 2003
Real Estate and Business Agents Act 1978
Settlement Agents Act 1981
[Schedule 2 inserted: No. 58 of 2010 s. 12; amended: No. 11 of 2013
s. 16; No. 21 of 2014 s. 8; No. 25 of 2019 s. 29.]
Fair Trading Act 2010
Compilation table Notes
page 89 [This compilation shows amendments proposed by Bill No. 19-2.]
Notes This is a compilation of the Fair Trading Act 2010 and includes amendments made by
other written laws. For provisions that have come into operation, and for information
about any reprints, see the compilation table. For provisions that have not yet come into
operation see the uncommenced provisions table.
Compilation table
Short title Number
and year
Assent Commencement
Fair Trading Act 2010 57 of 2010 8 Dec 2010 s. 1 and 2: 8 Dec 2010
(see s. 2(a));
Act other than s. 1 and 2:
1 Jan 2011 (see s. 2(b) and
Gazette 24 Dec 2010 p. 6805)
Biosecurity and Agriculture
Management (Repeal and
Consequential Provisions)
Act 2007 s. 23, 29, 61, 64
75 and 86
24 of 2007
(as amended
by No. 58 of
2010
s. 192(2)-(6)
and (8))
12 Oct 2007 1 May 2013 (see s. 2(2) and
Gazette 5 Feb 2013 p. 823)
Acts Amendment (Fair
Trading) Act 2010 Pt. 2
58 of 2010 8 Dec 2010 1 Jul 2011 (see s. 2(c) and
Gazette 7 Jun 2011 p. 2057)
Reprint 1: The Fair Trading Act 2010 as at 3 Feb 2012 (includes amendments listed above
except those in the Biosecurity and Agriculture Management (Repeal and Consequential
Provisions) Act 2007)
Road Traffic Legislation
Amendment Act 2012 Pt. 4
Div. 21
8 of 2012 21 May 2012 27 Apr 2015 (see s. 2(d) and
Gazette 17 Apr 2015 p. 1371)
Fair Trading Amendment
Act 2013
11 of 2013 4 Oct 2013 s. 1 and 2: 4 Oct 2013
(see s. 2(a));
Act other than s. 1 and 2:
30 Nov 2013 (see s. 2(b) and
Gazette 29 Nov 2013 p. 5455)
Medicines and Poisons
Act 2014 s. 185
13 of 2014 2 Jul 2014 30 Jan 2017 (see s. 2(b) and
Gazette 17 Jan 2017 p. 403)
Travel Agents Amendment
and Expiry Act 2014 s. 8
21 of 2014 29 Aug 2014 25 Jan 2017 (see s. 2(c) and
Gazette 24 Jan 2017 p. 741)
Consumer Protection
Legislation Amendment
Act 2014 Pt. 4
23 of 2014 9 Oct 2014 19 Nov 2014 (see s. 2(b) and
Gazette 18 Nov 2014 p. 4315)
Public Health
(Consequential Provisions)
Act 2016 Pt. 3 Div. 12
19 of 2016 25 Jul 2016 24 Jan 2017 (see s. 2(1)(c) and
Gazette 10 Jan 2017 p. 165)
Statutes (Repeals) Act 2016
Pt. 4 Div. 2
50 of 2016 28 Nov 2016 29 Nov 2016 (see s. 2(b))
Reprint 2: The Fair Trading Act 2010 as at 22 Jun 2018 (includes amendments listed
above)
Consumer Protection
Legislation Amendment
Act 2019 Pt. 5
25 of 2019 24 Oct 2019 1 Jan 2020 (see s. 2(b) and
Gazette 24 Dec 2019 p. 4415)
Fair Trading Act 2010
Notes Uncommenced provisions table
page 90 [This compilation shows amendments proposed by Bill No. 19-2.]
Short title Number
and year
Assent Commencement
Fair Trading Amendment
Act 2019
26 of 2019 24 Oct 2019 25 Oct 2019 (see s. 2(b))
Work Health and Safety
Act 2020 Pt. 15 Div. 4
Subdiv. 3
36 of 2020 10 Nov 2020 31 Mar 2022 (see s. 2(1)(c) and
SL 2022/18 cl. 2)
Legal Profession Uniform
Law Application Act 2022
s. 424
9 of 2022 14 Apr 2022 1 Jul 2022 (see s. 2(c) and
SL 2022/113 cl. 2)
Fair Trading Amendment
Bill 2021
Current Bill
No. 19-2
Uncommenced provisions table
To view the text of the uncommenced provisions see Acts as passed on the WA
Legislation website.
Short title Number
and year
Assent Commencement
Biosecurity and Agriculture
Management (Repeal and
Consequential Provisions)
Act 2007 s. 83
24 of 2007
(as amended
by No. 58 of
2010
s. 192(7))
12 Oct 2007 To be proclaimed (see s. 2(2))
Public Health
(Consequential Provisions)
Act 2016 Pt. 5 Div. 7
19 of 2016 25 Jul 2016 To be proclaimed (see s. 2(1)(c))
Other notes
1 The provisions in this Act amending these Acts have been omitted under the
Reprints Act 1984 s. 7(4)(e).
2 Section 36 as altered by the Fair Trading (Permitted Calling Hours)
Regulations 2014 r. 4 and 5 no longer has effect in relation to the Australian
Consumer Law (WA) Text.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 1
page 91 [This compilation shows amendments proposed by Bill No. 19-2.]
Note — Australian Consumer Law (WA) text
This note is not part of the Act. Section 19(1) of the Act provides that
the Australian Consumer Law text that, under section 19(2) of the Act,
applies as the Australian Consumer Law (WA) consists of:
(a) Schedule 2 to the Competition and Consumer Act 2010
(Commonwealth) (the Cwth Act), as in force on 26 October 2018
(as modified by section 36 of the Act); and
(b) the regulations made under section 139G the Cwth Act, as those
regulations are in force from time to time.
Regulations may also be made under section 116(3) of the Act that alter
the operation of certain provisions of the Australian Consumer Law
(WA).
This note shows the version of the text of Schedule 2 to the Cwth Act,
as in force on 26 October 2018 (as modified by section 36 of the Act and
regulations made under section 116(3) of the Act) that, together with the
regulations made under section 139G of the Cwth Act, applies as the
Australian Consumer Law (WA).
The text of the regulations made under section 139G of the Cwth Act
is not reproduced. The regulations can be accessed at
www.comlaw.gov.au.]
Chapter 1 — Introduction
1. Application of this Schedule
This Schedule applies to the extent provided by:
(a) Part XI of the Competition and Consumer Act; or
(b) an application law.
2. Definitions
(1) In this Schedule:
ABN has the meaning given by section 41 of the A New
Tax System (Australian Business Number) Act 1999.
acceptable quality: see sections 54(2) to (7).
ACN has the meaning given by section 9 of the
Corporations Act 2001.
acquire includes:
(a) in relation to goods — acquire by way of purchase,
exchange or taking on lease, on hire or on
hire-purchase; and
(b) in relation to services — accept.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 92 [This compilation shows amendments proposed by Bill No. 19-2.]
Note: Section 5 deals with when receipt of a donation is an
acquisition.
adverse publicity order: see section 247(2).
affected person, in relation to goods, means:
(a) a consumer who acquires the goods; or
(b) a person who acquires the goods from the consumer
(other than for the purpose of re-supply); or
(c) a person who derives title to the goods through or
under the consumer.
agreement document: see section 78(2).
annual turnover, of a body corporate during a 12-month
period, means the sum of the values of all the supplies that
the body corporate, and any body corporate related to the
body corporate, have made, or are likely to make, during
the 12-month period, other than:
(a) supplies made from any of those bodies corporate to
any other of those bodies corporate; or
(b) supplies that are input taxed; or
(c) supplies that are not for consideration (and are not
taxable supplies under section 72-5 of the A New Tax
System (Goods and Services Tax) Act 1999); or
(d) supplies that are not made in connection with an
enterprise that the body corporate carries on; or
(e) supplies that are not connected with Australia.
Expressions used in this definition that are also used in the
A New Tax System (Goods and Services Tax) Act 1999
have the same meaning as in that Act.
applicable industry code has the meaning given by
section 51ACA(1) of the Competition and Consumer Act.
application law has the same meaning as in section 140 of
the Competition and Consumer Act.
article includes a token, card or document.
ASIC means the Australian Securities and Investments
Commission.
assert a right to payment: see section 10(1).
associate regulator:
(a) for the purposes of the application of this Schedule
as a law of the Commonwealth — means a body that
is, for the purposes of the application of this
Schedule as a law of a State or a Territory, the
regulator within the meaning of the application law
of the State or Territory; or
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 93 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) for the purposes of the application of this Schedule
as a law of a State or a Territory — means:
(i) the Commission; or
(ii) a body that is, for the purposes of the
application of this Schedule as a law of
another State or a Territory, the regulator
within the meaning of the application law of
that other State or Territory.
authority, in relation to a State or a Territory (including an
external Territory), means:
(a) a body corporate established for a purpose of the
State or the Territory by or under a law of the State
or Territory; or
(b) an incorporated company in which the State or the
Territory, or a body corporate referred to in
paragraph (a), has a controlling interest.
authority of the Commonwealth means:
(a) a body corporate established for a purpose of the
Commonwealth by or under a law of the
Commonwealth or a law of a Territory; or
(b) an incorporated company in which the
Commonwealth, or a body corporate referred to in
paragraph (a), has a controlling interest.
banker has the same meaning as in section 4(1) of the
Competition and Consumer Act.
ban period for an interim ban: see section 111(1).
business includes a business not carried on for profit.
business day, in relation to an unsolicited consumer
agreement, means a day that is not:
(a) a Saturday or Sunday; or
(b) a public holiday in the place where the agreement
was made.
business or professional relationship includes a
relationship between employer and employee, or a similar
relationship.
call on, in relation to negotiating an unsolicited consumer
agreement, does not include call by telephone.
Commission has the same meaning as in section 4(1) of the
Competition and Consumer Act.
Commonwealth mandatory standard, in relation to goods,
means a mandatory standard in respect of the goods
imposed by a law of the Commonwealth.
Commonwealth Minister means the Minister who
administers Part XI of the Competition and Consumer Act.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 94 [This compilation shows amendments proposed by Bill No. 19-2.]
Competition and Consumer Act means the Competition
and Consumer Act 2010.
consumer: see section 3.
consumer contract: see section 23(3).
consumer goods means goods that are intended to be used,
or are of a kind likely to be used, for personal, domestic or
household use or consumption, and includes any such
goods that have become fixtures since the time they were
supplied if:
(a) a recall notice for the goods has been issued; or
(b) a person has voluntarily taken action to recall the
goods.
continuing credit contract: see section 14(1).
contravening conduct: see section 239(1)(a)(i).
court, in relation to a matter, means any court having
jurisdiction in the matter.
covering includes a stopper, glass, bottle, vessel, box,
capsule, case, frame or wrapper.
credit card: see section 39(5).
credit provider means a person providing, or proposing to
provide, in the course of a business carried on by the
person, credit to consumers in relation to the acquisition of
goods or services.
dealer: see section 71.
debit card: see section 39(6).
declared term: see section 239(1)(a)(ii).
defective goods action means an action under
section 138, 139, 140 or 141, and includes such an action
because of section 138(3) or 145.
disclosed purpose: see section 55(2).
displayed price: see sections 47(2) to (5).
document means any record of information, and includes:
(a) anything on which there is writing; and
(b) anything on which there are marks, figures, symbols
or perforations having a meaning for persons
qualified to interpret them; and
(c) anything from which sounds, images or writings can
be reproduced with or without the aid of anything
else; and
(d) a map, plan, drawing or photograph.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 95 [This compilation shows amendments proposed by Bill No. 19-2.]
egg has the meaning given by subsection 137A(3).
enforcement proceeding means:
(a) a proceeding for an offence against Chapter 4; or
(b) a proceeding instituted under Chapter 5 (other than
under sections 237 and 239).
evidential burden, in relation to a matter, means the burden
of adducing or pointing to evidence that suggests a
reasonable possibility that the matter exists or does not
exist.
express warranty, in relation to goods, means an
undertaking, assertion or representation:
(a) that relates to:
(i) the quality, state, condition, performance or
characteristics of the goods; or
(ii) the provision of services that are or may at
any time be required for the goods; or
(iii) the supply of parts that are or may at any time
be required for the goods; or
(iv) the future availability of identical goods, or of
goods constituting or forming part of a set of
which the goods, in relation to which the
undertaking, assertion or representation is
given or made, form part; and
(b) that is given or made in connection with the supply
of the goods, or in connection with the promotion by
any means of the supply or use of the goods; and
(c) the natural tendency of which is to induce persons to
acquire the goods.
financial product has the meaning given by
section 12BAA of the Australian Securities and
Investments Commission Act 2001.
financial service has the meaning given by section 12BAB
of the Australian Securities and Investments Commission
Act 2001.
free item includes a free service.
free range egg has the meaning given by
subsection 137A(4).
gift card: see section 99A.
goods includes:
(a) ships, aircraft and other vehicles; and
(b) animals, including fish; and
(c) minerals, trees and crops, whether on, under or
attached to land or not; and
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 96 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) gas and electricity; and
(e) computer software; and
(f) second-hand goods; and
(g) any component part of, or accessory to, goods.
grown: see section 255(7).
GST has the meaning given by section 195-1 of the A New
Tax System (Goods and Services Tax) Act 1999.
industry code has the meaning given by section 51ACA of
the Competition and Consumer Act.
information provider: see sections 19(5) and (6).
information standard: see sections 134(1) and 135(1).
inner container includes any container into which goods
are packed, other than a shipping or airline container, pallet
or other similar article.
interest, in relation to land, means:
(a) a legal or equitable estate or interest in the land; or
(b) a right of occupancy of the land, or of a building or
part of a building erected on the land, arising by
virtue of the holding of shares, or by virtue of a
contract to purchase shares, in an incorporated
company that owns the land or building; or
(c) a right, power or privilege over, or in connection
with, the land.
interim ban: see sections 109(1) and (2).
involved: a person is involved, in a contravention of a
provision of this Schedule or in conduct that constitutes
such a contravention, if the person:
(a) has aided, abetted, counselled or procured the
contravention; or
(b) has induced, whether by threats or promises or
otherwise, the contravention; or
(c) has been in any way, directly or indirectly,
knowingly concerned in, or party to, the
contravention; or
(d) has conspired with others to effect the contravention.
joint liability proceedings means proceedings relating to
the joint and several liability under section 278 of a linked
credit provider and a supplier of goods or services.
label includes a band or ticket.
lay-by agreement: see section 96(3).
linked credit contract: see section 278(2).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 97 [This compilation shows amendments proposed by Bill No. 19-2.]
linked credit provider, in relation to a supplier of goods or
services, means a credit provider:
(a) with whom the supplier has a contract, arrangement
or understanding relating to:
(i) the supply to the supplier of goods in which
the supplier deals; or
(ii) the business carried on by the supplier of
supplying goods or services; or
(iii) the provision to persons to whom goods or
services are supplied by the supplier of credit
in respect of payment for those goods or
services; or
(b) to whom the supplier, by arrangement with the credit
provider, regularly refers persons for the purpose of
obtaining credit; or
(c) whose forms of contract, forms of application or
offers for credit are, by arrangement with the credit
provider, made available to persons by the supplier;
or
(d) with whom the supplier has a contract, arrangement
or understanding under which contracts, applications
or offers for credit from the credit provider may be
signed by persons at premises of the supplier.
loan contract means a contract under which a person in the
course of a business carried on by that person provides or
agrees to provide, whether on one or more occasions, credit
to a consumer in one or more of the following ways:
(a) by paying an amount to, or in accordance with the
instructions of, the consumer;
(b) by applying an amount in satisfaction or reduction of
an amount owed to the person by the consumer;
(c) by varying the terms of a contract under which
money owed to the person by the consumer is
payable;
(d) by deferring an obligation of the consumer to pay an
amount to the person;
(e) by taking from the consumer a bill of exchange or
other negotiable instrument on which the consumer
(whether alone or with another person or other
persons) is liable as drawer, acceptor or endorser.
major failure: see sections 260 and 268.
mandatory standard, in relation to goods, means a
standard:
(a) for the goods or anything relating to the goods; and
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 98 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) that, under a law of the Commonwealth, a State or a
Territory, must be complied with when the goods are
supplied by their manufacturer, being a law creating
an offence or liability if there is such
non-compliance;
but does not include a standard which may be complied
with by meeting a higher standard.
manufacturer: see section 7.
market has the same meaning as in section 4E of the
Competition and Consumer Act.
materials, in relation to goods, means:
(a) if the goods are unmanufactured raw products —
those products; and
(b) if the goods are manufactured goods — all matter or
substances used or consumed in the manufacture of
the goods (other than matter or substances that are
treated as overheads); and
(c) in either case — the inner containers in which the
goods are packed.
mixed supply: see section 3(11).
National Credit Code has the meaning given by
section 5(1) of the National Consumer Credit Protection
Act 2009.
negotiated by telephone: see section 78(3).
negotiation: see section 72.
new participant: see section 45(2).
non-linked credit contract: see section 287(5).
non-party consumer means:
(a) in relation to conduct referred to in
section 239(1)(a)(i) — a person who is not, or has
not been, a party to an enforcement proceeding in
relation to the conduct; and
(b) in relation to a term of a contract referred to in
section 239(1)(a)(ii) — a person who is not, or has
not been, a party to an enforcement proceeding in
relation to the term.
participant, in a pyramid scheme, means a person who
participates in the scheme.
participate, in a pyramid scheme: see section 44(3).
participation payment: see section 45(1)(a).
permanent ban: see sections 114(1) and (2).
post-supply fee: see section 99D(2).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 99 [This compilation shows amendments proposed by Bill No. 19-2.]
premises means:
(a) an area of land or any other place (whether or not it
is enclosed or built on); or
(b) a building or other structure; or
(c) a vehicle, vessel or aircraft; or
(d) a part of any such premises.
price, of goods or services, means:
(a) the amount paid or payable (including any charge of
any description) for their acquisition; or
(b) if such an amount is not specified because the
acquisition is part only of a transaction for which a
total amount is paid or payable:
(i) the lowest amount (including any charge of
any description) for which the goods or
services could reasonably have been acquired
from the supplier at the time of the transaction
or, if not from the supplier, from another
supplier; or
(ii) if they could not reasonably have been
acquired separately from another supplier —
their value at the time of the transaction.
prior negotiations or arrangements, in relation to the
acquisition of goods by a consumer, means negotiations or
arrangements:
(a) that were conducted or made with the consumer by
another person in the course of a business carried on
by the other person; and
(b) that induced the consumer to acquire the goods, or
otherwise promoted the acquisition of the goods by
the consumer.
product related service means a service for or relating to:
(a) the installation of consumer goods of a particular
kind; or
(b) the maintenance, repair or cleaning of consumer
goods of a particular kind; or
(c) the assembly of consumer goods of a particular kind;
or
(d) the delivery of consumer goods of a particular kind;
and, without limiting paragraphs (a) to (d), includes any
other service that relates to the supply of consumer goods
of that kind.
proof of transaction: see section 100(4).
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 100 [This compilation shows amendments proposed by Bill No. 19-2.]
publish, in relation to an advertisement, means include in a
publication intended for sale or public distribution
(whether to the public generally or to a restricted class or
number of persons) or for public display (including in an
electronic form).
pyramid scheme: see section 45(1).
recall notice: see section 122(1).
recovery period: see section 41(4).
recruitment payment: see section 45(1)(b).
regulations means regulations made under section 139G of
the Competition and Consumer Act.
regulator:
(a) for the purposes of the application of this Schedule
as a law of the Commonwealth — means the
Commission; or
(b) for the purposes of the application of this Schedule
as a law of a State or a Territory — has the meaning
given by the application law of the State or
Territory.
rejection period: see section 262(2).
related, in relation to a body corporate: see section 6.
related contract or instrument: see section 83(2).
rely on, in relation to a term of a consumer contract or
small business contract, includes the following:
(a) attempt to enforce the term;
(b) attempt to exercise a right conferred, or purportedly
conferred, by the term;
(c) assert the existence of a right conferred, or
purportedly conferred, by the term.
responsible Minister means:
(a) the Commonwealth Minister; or
(b) the Minister of a State who administers the
application law of the State; or
(c) the Minister of a Territory who administers the
application law of the Territory.
safety defect, in relation to goods: see section 9.
safety standard: see sections 104(1) and 105(1).
sale by auction, in relation to the supply of goods by a
person, means a sale by auction that is conducted by an
agent of the person (whether the agent acts in person or by
electronic means).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 101 [This compilation shows amendments proposed by Bill No. 19-2.]
send includes deliver, and sent and sender have
corresponding meanings.
serious injury or illness means an acute physical injury or
illness that requires medical or surgical treatment by, or
under the supervision of, a medical practitioner or a nurse
(whether or not in a hospital, clinic or similar place), but
does not include:
(a) an ailment, disorder, defect or morbid condition
(whether of sudden onset or gradual development);
or
(b) the recurrence, or aggravation, of such an ailment,
disorder, defect or morbid condition.
services includes:
(a) any rights (including rights in relation to, and
interests in, real or personal property), benefits,
privileges or facilities that are, or are to be, provided,
granted or conferred in trade or commerce; and
(b) without limiting paragraph (a), the rights, benefits,
privileges or facilities that are, or are to be, provided,
granted or conferred under:
(i) a contract for or in relation to the performance
of work (including work of a professional
nature), whether with or without the supply of
goods; or
(ii) a contract for or in relation to the provision of,
or the use or enjoyment of facilities for,
amusement, entertainment, recreation or
instruction; or
(iii) a contract for or in relation to the conferring
of rights, benefits or privileges for which
remuneration is payable in the form of a
royalty, tribute, levy or similar exaction; or
(iv) a contract of insurance; or
(v) a contract between a banker and a customer of
the banker entered into in the course of the
carrying on by the banker of the business of
banking; or
(vi) any contract for or in relation to the lending of
money;
but does not include rights or benefits being the supply of
goods or the performance of work under a contract of
service.
share includes stock.
ship has the meaning given by section 3(1) of the
Admiralty Act 1988.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 2
page 102 [This compilation shows amendments proposed by Bill No. 19-2.]
single price: see section 48(7).
small business contract: see subsection 23(4).
standard form contract has a meaning affected by
section 27.
substantially transformed, in relation to goods: see
section 255(2).
substantiation notice means a notice under section 219.
substantiation notice compliance period: see
section 221(2).
supply, when used as a verb, includes:
(a) in relation to goods — supply (including re-supply)
by way of sale, exchange, lease, hire or
hire-purchase; and
(b) in relation to services — provide, grant or confer;
and, when used as a noun, has a corresponding meaning,
and supplied and supplier have corresponding meanings.
Note: Section 5 deals with when a donation is a supply.
supply of limited title: see section 51(2).
telecommunications service: see section 65(2).
termination charge: see section 97(2).
termination period, in relation to an unsolicited consumer
agreement, means the period within which the consumer
under the agreement is, under section 82 or under the
agreement, entitled to terminate the agreement.
tied continuing credit contract means a continuing credit
contract under which a credit provider provides credit in
respect of the payment by a consumer for goods or services
supplied by a supplier in relation to whom the credit
provider is a linked credit provider.
tied loan contract means a loan contract entered into
between a credit provider and a consumer where:
(a) the credit provider knows, or ought reasonably to
know, that the consumer enters into the loan contract
wholly or partly for the purposes of payment for
goods or services supplied by a supplier; and
(b) at the time the loan contract is entered into the credit
provider is a linked credit provider of the supplier.
trade or commerce means:
(a) trade or commerce within Australia; or
(b) trade or commerce between Australia and places
outside Australia;
and includes any business or professional activity (whether
or not carried on for profit).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 2
page 103 [This compilation shows amendments proposed by Bill No. 19-2.]
transparent:
(a) in relation to a document — means:
(i) expressed in reasonably plain language; and
(ii) legible; and
(iii) presented clearly; and
(b) in relation to a term of a consumer contract or small
business contract — see section 24(3).
unfair, in relation to a term of a consumer contract or
small business contract: see section 24(1).
unsolicited consumer agreement: see section 69.
unsolicited goods means goods sent to a person without
any request made by the person or on his or her behalf.
unsolicited services means:
(a) services supplied to a person; or
(b) services purported to have been supplied to a person
which have not been supplied;
without any request made by the person or on his or her
behalf.
upfront price: see section 26(2).
warranty against defects: see section 102(3).
(2) In this Schedule:
(a) a reference to engaging in conduct is a reference to
doing or refusing to do any act, including:
(i) the making of, or the giving effect to a
provision of, a contract or arrangement; or
(ii) the arriving at, or the giving effect to a
provision of, an understanding; or
(iii) the requiring of the giving of, or the giving of,
a covenant; and
(b) a reference to conduct, when that expression is used
as a noun otherwise than as mentioned in
paragraph (a), is a reference to the doing of or the
refusing to do any act, including:
(i) the making of, or the giving effect to a
provision of, a contract or arrangement; or
(ii) the arriving at, or the giving effect to a
provision of, an understanding; or
(iii) the requiring of the giving of, or the giving of,
a covenant; and
(c) a reference to refusing to do an act includes a
reference to:
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 3
page 104 [This compilation shows amendments proposed by Bill No. 19-2.]
(i) refraining (otherwise than inadvertently) from
doing that act; or
(ii) making it known that that act will not be done;
and
(d) a reference to a person offering to do an act, or to do
an act on a particular condition, includes a reference
to the person making it known that the person will
accept applications, offers or proposals for the
person to do that act or to do that act on that
condition, as the case may be.
3. Meaning of consumer
Acquiring goods as a consumer
(1) A person is taken to have acquired particular goods as a
consumer if, and only if:
(a) the amount paid or payable for the goods, as worked
out under subsections (4) to (9), did not exceed:
(i) $40,000; or
(ii) if a greater amount is prescribed for the
purposes of this paragraph — that greater
amount; or
(b) the goods were of a kind ordinarily acquired for
personal, domestic or household use or consumption;
or
(c) the goods consisted of a vehicle or trailer acquired
for use principally in the transport of goods on
public roads.
(2) However, subsection (1) does not apply if the person
acquired the goods, or held himself or herself out as
acquiring the goods:
(a) for the following purpose:
(i) for goods other than gift cards—for the
purpose of re-supply;
(ii) for gift cards—for the purpose of re-supply
in trade or commerce; or
(b) for the purpose of using them up or transforming
them, in trade or commerce:
(i) in the course of a process of production or
manufacture; or
(ii) in the course of repairing or treating other
goods or fixtures on land.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 3
page 105 [This compilation shows amendments proposed by Bill No. 19-2.]
Acquiring services as a consumer
(3) A person is taken to have acquired particular services as a
consumer if, and only if:
(a) the amount paid or payable for the services, as
worked out under subsections (4) to (9), did not
exceed:
(i) $40,000; or
(ii) if a greater amount is prescribed for the
purposes of subsection (1)(a) — that greater
amount; or
(b) the services were of a kind ordinarily acquired for
personal, domestic or household use or consumption.
Amounts paid or payable for purchases
(4) For the purposes of subsection (1) or (3), the amount paid
or payable for goods or services purchased by a person is
taken to be the price paid or payable by the person for the
goods or services, unless subsection (5) applies.
(5) For the purposes of subsection (1) or (3), if a person
purchased goods or services by a mixed supply and a
specified price was not allocated to the goods or services in
the contract under which they were purchased, the amount
paid or payable for goods or services is taken to be:
(a) if, at the time of the acquisition, the person could
have purchased from the supplier the goods or
services other than by a mixed supply — the price at
which they could have been purchased from the
supplier; or
(b) if:
(i) paragraph (a) does not apply; but
(ii) at the time of the acquisition, goods or
services of the kind acquired could have
been purchased from another supplier other
than by a mixed supply;
the lowest price at which the person could, at that
time, reasonably have purchased goods or services
of that kind from another supplier; or
(c) if, at the time of the acquisition, goods or services of
the kind acquired could not have been purchased
from any supplier except by a mixed supply — the
value of the goods or services at that time.
Amounts paid or payable for other acquisitions
(6) For the purposes of subsection (1) or (3), the amount paid
or payable for goods or services acquired by a person other
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Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 3
page 106 [This compilation shows amendments proposed by Bill No. 19-2.]
than by way of purchase is taken to be the price at which,
at the time of the acquisition, the person could have
purchased the goods or services from the supplier, unless
subsection (7) or (8) applies.
(7) For the purposes of subsection (1) or (3), if:
(a) goods or services acquired by a person other than by
way of purchase could not, at the time of the
acquisition, have been purchased from the supplier,
or could have been purchased only by a mixed
supply; but
(b) at that time, goods or services of the kind acquired
could have been purchased from another supplier
other than by a mixed supply;
the amount paid or payable for the goods or services is
taken to be the lowest price at which the person could, at
that time, reasonably have purchased goods or services of
that kind from another supplier.
(8) For the purposes of subsection (1) or (3), if goods or
services acquired by a person other than by way of
purchase could not, at the time of the acquisition, have
been purchased from any supplier other than by a mixed
supply, the amount paid or payable for the goods or
services is taken to be the value of the goods or services at
that time.
Amounts paid or payable for obtaining credit
(9) If:
(a) a person obtains credit in connection with the
acquisition of goods or services by him or her; and
(b) the amount paid or payable by him or her for the
goods or services is increased because he or she so
obtains credit;
obtaining the credit is taken for the purposes of
subsection (3) to be the acquisition of a service, and the
amount paid or payable by him or her for the service of
being provided with the credit is taken to include the
amount of the increase.
Presumption that persons are consumers
(10) If it is alleged in any proceeding under this Schedule, or in
any other proceeding in respect of a matter arising under
this Schedule, that a person was a consumer in relation to
particular goods or services, it is presumed, unless the
contrary is established, that the person was a consumer in
relation to those goods or services.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 4
page 107 [This compilation shows amendments proposed by Bill No. 19-2.]
Mixed supplies
(11) A purchase or other acquisition of goods or services is
made by a mixed supply if the goods or services are
purchased or acquired together with other property or
services, or together with both other property and other
services.
Supplies to consumers
(12) In this Schedule, a reference to a supply of goods or
services to a consumer is a reference to a supply of goods
or services to a person who is taken to have acquired them
as a consumer.
4. Misleading representations with respect to future matters
(1) If:
(a) a person makes a representation with respect to any
future matter (including the doing of, or the refusing
to do, any act); and
(b) the person does not have reasonable grounds for
making the representation;
the representation is taken, for the purposes of this
Schedule, to be misleading.
(2) For the purposes of applying subsection (1) in relation to a
proceeding concerning a representation made with respect
to a future matter by:
(a) a party to the proceeding; or
(b) any other person;
the party or other person is taken not to have had
reasonable grounds for making the representation, unless
evidence is adduced to the contrary.
(3) To avoid doubt, subsection (2) does not:
(a) have the effect that, merely because such evidence to
the contrary is adduced, the person who made the
representation is taken to have had reasonable
grounds for making the representation; or
(b) have the effect of placing on any person an onus of
proving that the person who made the representation
had reasonable grounds for making the
representation.
(4) Subsection (1) does not limit by implication the meaning of
a reference in this Schedule to:
(a) a misleading representation; or
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 5
page 108 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) a representation that is misleading in a material
particular; or
(c) conduct that is misleading or is likely or liable to
mislead;
and, in particular, does not imply that a representation that
a person makes with respect to any future matter is not
misleading merely because the person has reasonable
grounds for making the representation.
5. When donations are treated as supplies or acquisitions
(1) For the purposes of this Schedule, other than Parts 3-3, 3-4,
4-3 and 4-4:
(a) a donation of goods or services is not treated as a
supply of the goods or services unless the donation is
for promotional purposes; and
(b) receipt of a donation of goods or services is not
treated as an acquisition of the goods or services
unless the donation is for promotional purposes.
(2) For the purposes of Parts 3-3, 3-4, 4-3 and 4-4:
(a) any donation of goods or services is treated as a
supply of the goods or services; and
(b) receipt of any donation of goods or services is
treated as an acquisition of the goods or services.
6. Related bodies corporate
(1) A body corporate is taken to be related to another body
corporate if the bodies corporate would, under
section 4A(5) of the Competition and Consumer Act, be
deemed to be related to each other.
(2) In proceedings under this Schedule, it is presumed, unless
the contrary is established, that bodies corporate are not, or
were not at a particular time, related to each other.
7. Meaning of manufacturer
(1) A manufacturer includes the following:
(a) a person who grows, extracts, produces, processes or
assembles goods;
(b) a person who holds himself or herself out to the
public as the manufacturer of goods;
(c) a person who causes or permits the name of the
person, a name by which the person carries on
business or a brand or mark of the person to be
applied to goods supplied by the person;
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 8
page 109 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) a person (the first person) who causes or permits
another person, in connection with:
(i) the supply or possible supply of goods by
that other person; or
(ii) the promotion by that other person by any
means of the supply or use of goods;
to hold out the first person to the public as the
manufacturer of the goods;
(e) a person who imports goods into Australia if:
(i) the person is not the manufacturer of the
goods; and
(ii) at the time of the importation, the
manufacturer of the goods does not have a
place of business in Australia.
(2) For the purposes of subsection (1)(c):
(a) a name, brand or mark is taken to be applied to
goods if:
(i) it is woven in, impressed on, worked into or
annexed or affixed to the goods; or
(ii) it is applied to a covering, label, reel or thing
in or with which the goods are supplied; and
(b) if the name of a person, a name by which a person
carries on business or a brand or mark of a person is
applied to goods, it is presumed, unless the contrary
is established, that the person caused or permitted
the name, brand or mark to be applied to the goods.
(3) If goods are imported into Australia on behalf of a person,
the person is taken, for the purposes of paragraph (1)(e), to
have imported the goods into Australia.
8. Goods affixed to land or premises
For the purposes of this Schedule, goods are taken to be
supplied to a consumer even if they are affixed to land or
premises at the time of the supply.
9. Meaning of safety defect in relation to goods
(1) For the purposes of this Schedule, goods have a safety
defect if their safety is not such as persons generally are
entitled to expect.
(2) In determining the extent of the safety of goods, regard is
to be given to all relevant circumstances, including:
(a) the manner in which, and the purposes for which,
they have been marketed; and
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 10
page 110 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) their packaging; and
(c) the use of any mark in relation to them; and
(d) any instructions for, or warnings with respect to,
doing, or refraining from doing, anything with or in
relation to them; and
(e) what might reasonably be expected to be done with
or in relation to them; and
(f) the time when they were supplied by their
manufacturer.
(3) An inference that goods have a safety defect is not to be
made only because of the fact that, after they were supplied
by their manufacturer, safer goods of the same kind were
supplied.
(4) An inference that goods have a safety defect is not to be
made only because:
(a) there was compliance with a Commonwealth
mandatory standard for them; and
(b) that standard was not the safest possible standard
having regard to the latest state of scientific or
technical knowledge when they were supplied by
their manufacturer.
10. Asserting a right to payment
(1) A person is taken to assert a right to payment from another
person if the person:
(a) makes a demand for the payment or asserts a present
or prospective right to the payment; or
(b) threatens to bring any legal proceedings with a view
to obtaining the payment; or
(c) places or causes to be placed the name of the other
person on a list of defaulters or debtors, or threatens
to do so, with a view to obtaining the payment; or
(d) invokes or causes to be invoked any other collection
procedure, or threatens to do so, with a view to
obtaining the payment; or
(e) sends any invoice or other document that:
(i) states the amount of the payment; or
(ii) sets out the price of unsolicited goods or
unsolicited services; or
(iii) sets out the charge for placing, in a
publication, an entry or advertisement;
and does not contain a statement, to the effect that
the document is not an assertion of a right to a
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 11
page 111 [This compilation shows amendments proposed by Bill No. 19-2.]
payment, that complies with any requirements
prescribed by the regulations.
(2) For the purposes of this section, an invoice or other
document purporting to have been sent by or on behalf of a
person is taken to have been sent by that person unless the
contrary is established.
11. References to acquisition, supply and re-supply
In this Schedule:
(a) a reference to the acquisition of goods includes a
reference to the acquisition of property in, or rights
in relation to, goods pursuant to a supply of the
goods; and
(b) a reference to the supply or acquisition of goods or
services includes a reference to agreeing to supply or
acquire goods or services; and
(c) a reference to the supply or acquisition of goods
includes a reference to the supply or acquisition of
goods together with other property or services, or
both; and
(d) a reference to the supply or acquisition of services
includes a reference to the supply or acquisition of
services together with property or other services, or
both; and
(e) a reference to the re-supply of goods acquired from a
person includes a reference to:
(i) a supply of the goods to another person in an
altered form or condition; and
(ii) a supply to another person of goods in which
the first-mentioned goods have been
incorporated; and
(f) a reference to the re-supply of services (the original
services) acquired from a person (the original
supplier) includes a reference to:
(i) a supply of the original services to another
person in an altered form or condition; and
(ii) a supply to another person of other services
that are substantially similar to the original
services, and could not have been supplied if
the original services had not been acquired
by the person who acquired them from the
original supplier.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 1 Introduction
s. 12
page 112 [This compilation shows amendments proposed by Bill No. 19-2.]
12. Application of Schedule in relation to leases and licences of land
and buildings
In this Schedule:
(a) a reference to a contract includes a reference to a
lease of, or a licence in respect of, land or a building
or part of a building (despite the express references
in this Schedule to such leases or licences); and
(b) a reference to making or entering into a contract, in
relation to such a lease or licence, is a reference to
granting or taking the lease or licence; and
(c) a reference to a party to a contract, in relation to
such a lease or licence, includes a reference to any
person bound by, or entitled to the benefit of, any
provision contained in the lease or licence.
13. Loss or damage to include injury
In this Schedule:
(a) a reference to loss or damage, other than a reference
to the amount of any loss or damage, includes a
reference to injury; and
(b) a reference to the amount of any loss or damage
includes a reference to damages in respect of an
injury.
14. Meaning of continuing credit contract
(1) If:
(a) a person (the creditor), in the course of a business
carried on by the creditor, agrees with a consumer to
provide credit to the consumer in relation to:
(i) payment for goods or services; or
(ii) cash supplied by the creditor to the
consumer from time to time; or
(iii) payment by the creditor to another person in
relation to goods or services, or cash,
supplied by that other person to the
consumer from time to time; and
(b) the creditor:
(i) has an agreement, arrangement or
understanding (the credit agreement) with
the consumer in relation to the provision of
the credit; or
(ii) is engaged in a course of dealing (the credit
dealing) with the consumer in relation to the
provision of the credit; and
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Introduction Chapter 1
s. 15
page 113 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) the amounts owing to the creditor from time to time
under the credit agreement or credit dealing are, or
are to be, calculated on the basis that:
(i) all amounts owing; and
(ii) all payments made;
by the consumer under, or in respect of, the credit
agreement or credit dealing are entered in one or
more accounts kept for the purpose of that
agreement or dealing;
the credit agreement or credit dealing is taken, for the
purposes of this Schedule, to be a continuing credit
contract.
(2) If subsection (1)(a)(iii) applies, the creditor is taken, for the
purposes of this section, to have provided credit to the
consumer in relation to any goods or services, or cash,
supplied by another person to the consumer to the extent of
any payments made, or to be made, by the creditor to that
other person.
15. Contraventions of this Schedule
Conduct is not taken, for the purposes of this Schedule, to
contravene a provision of this Schedule merely because of
the application of:
(a) section 23(1); or
(b) a provision of Division 1 of Part 3-2 (other than
section 66(2)); or
(c) a provision of Part 3-5.
16. Severability
(1) If the making of a contract after the commencement of this
section contravenes this Schedule because the contract
includes a particular provision, nothing in this Schedule
affects the validity or enforceability of the contract
otherwise than in relation to that provision, so far as that
provision is severable.
(2) This section has effect subject to any order made under
Division 4 of Part 5-2.
17. References to provisions in this Schedule
In this Schedule, a reference to a provision is a reference to
a provision of this Schedule, unless the contrary intention
appears.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 2 General protections
s. 18
page 114 [This compilation shows amendments proposed by Bill No. 19-2.]
Chapter 2 — General protections
Part 2-1 — Misleading or deceptive conduct
18. Misleading or deceptive conduct
(1) A person must not, in trade or commerce, engage in
conduct that is misleading or deceptive or is likely to
mislead or deceive.
(2) Nothing in Part 3-1 (which is about unfair practices) limits
by implication subsection (1).
Note: For rules relating to representations as to the country of
origin of goods, see Part 5-3.
19. Application of this Part to information providers
(1) This Part does not apply to a publication of matter by an
information provider if:
(a) in any case — the information provider made the
publication in the course of carrying on a business of
providing information; or
(b) if the information provider is the Australian
Broadcasting Corporation, the Special Broadcasting
Service Corporation or the holder of a licence
granted under the Broadcasting Services Act 1992 —
the publication was by way of a radio or television
broadcast by the information provider.
(2) Subsection (1) does not apply to a publication of an
advertisement.
(3) Subsection (1) does not apply to a publication of matter in
connection with the supply or possible supply of, or the
promotion by any means of the supply or use of, goods or
services (the publicised goods or services), if:
(a) the publicised goods or services were goods or
services of a kind supplied by the information
provider or, if the information provider is a body
corporate, by a body corporate that is related to the
information provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who supplies goods or services of the same
kind as the publicised goods or services; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
body corporate that is related to a body corporate
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
General protections Chapter 2
s. 20
page 115 [This compilation shows amendments proposed by Bill No. 19-2.]
that supplies goods or services of the same kind as
the publicised goods or services.
(4) Subsection (1) does not apply to a publication of matter in
connection with the sale or grant, or possible sale or grant,
of, or the promotion by any means of the sale or grant of,
interests in land (the publicised interests in land), if:
(a) the publicised interests in land were interests of a
kind sold or granted by the information provider or,
if the information provider is a body corporate, by a
body corporate that is related to the information
provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who sells or grants interests of the same kind
as the publicised interests in land; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
body corporate that is related to a body corporate
that sells or grants interests of the same kind as the
publicised interests in land.
(5) An information provider is a person who carries on a
business of providing information.
(6) Without limiting subsection (5), each of the following is an
information provider:
(a) the holder of a licence granted under the
Broadcasting Services Act 1992;
(b) a person who is the provider of a broadcasting
service under a class licence under that Act;
[(c) deleted.]
(d) the Australian Broadcasting Corporation;
(e) the Special Broadcasting Service Corporation.
Part 2-2 — Unconscionable conduct
20. Unconscionable conduct within the meaning of the unwritten law
(1) A person must not, in trade or commerce, engage in
conduct that is unconscionable, within the meaning of the
unwritten law from time to time.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) This section does not apply to conduct that is prohibited by
section 21.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 2 General protections
s. 21
page 116 [This compilation shows amendments proposed by Bill No. 19-2.]
21. Unconscionable conduct in connection with goods or services
(1) A person must not, in trade or commerce, in connection
with:
(a) the supply or possible supply of goods or services to
a person; or
(b) the acquisition or possible acquisition of goods or
services from a person;
engage in conduct that is, in all the circumstances,
unconscionable.
(2) This section does not apply to conduct that is engaged in
only because the person engaging in the conduct:
(a) institutes legal proceedings in relation to the supply
or possible supply, or in relation to the acquisition or
possible acquisition; or
(b) refers to arbitration a dispute or claim in relation to
the supply or possible supply, or in relation to the
acquisition or possible acquisition.
(3) For the purpose of determining whether a person has
contravened subsection (1):
(a) the court must not have regard to any circumstances
that were not reasonably foreseeable at the time of
the alleged contravention; and
(b) the court may have regard to conduct engaged in, or
circumstances existing, before the commencement of
this section.
(4) It is the intention of the Parliament that:
(a) this section is not limited by the unwritten law
relating to unconscionable conduct; and
(b) this section is capable of applying to a system of
conduct or pattern of behaviour, whether or not a
particular individual is identified as having been
disadvantaged by the conduct or behaviour; and
(c) in considering whether conduct to which a contract
relates is unconscionable, a court’s consideration of
the contract may include consideration of:
(i) the terms of the contract; and
(ii) the manner in which and the extent to which
the contract is carried out;
and is not limited to consideration of the
circumstances relating to formation of the contract.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
General protections Chapter 2
s. 22
page 117 [This compilation shows amendments proposed by Bill No. 19-2.]
22. Matters the court may have regard to for the purposes of
section 21
(1) Without limiting the matters to which the court may have
regard for the purpose of determining whether a person
(the supplier) has contravened section 21 in connection
with the supply or possible supply of goods or services to a
person (the customer), the court may have regard to:
(a) the relative strengths of the bargaining positions of
the supplier and the customer; and
(b) whether, as a result of conduct engaged in by the
supplier, the customer was required to comply with
conditions that were not reasonably necessary for the
protection of the legitimate interests of the supplier;
and
(c) whether the customer was able to understand any
documents relating to the supply or possible supply
of the goods or services; and
(d) whether any undue influence or pressure was exerted
on, or any unfair tactics were used against, the
customer or a person acting on behalf of the
customer by the supplier or a person acting on behalf
of the supplier in relation to the supply or possible
supply of the goods or services; and
(e) the amount for which, and the circumstances under
which, the customer could have acquired identical or
equivalent goods or services from a person other
than the supplier; and
(f) the extent to which the supplier’s conduct towards
the customer was consistent with the supplier’s
conduct in similar transactions between the supplier
and other like customers; and
(g) the requirements of any applicable industry code;
and
(h) the requirements of any other industry code, if the
customer acted on the reasonable belief that the
supplier would comply with that code; and
(i) the extent to which the supplier unreasonably failed
to disclose to the customer:
(i) any intended conduct of the supplier that
might affect the interests of the customer;
and
(ii) any risks to the customer arising from the
supplier’s intended conduct (being risks that
the supplier should have foreseen would not
be apparent to the customer); and
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(j) if there is a contract between the supplier and the
customer for the supply of the goods or services:
(i) the extent to which the supplier was willing
to negotiate the terms and conditions of the
contract with the customer; and
(ii) the terms and conditions of the contract; and
(iii) the conduct of the supplier and the customer
in complying with the terms and conditions
of the contract; and
(iv) any conduct that the supplier or the customer
engaged in, in connection with their
commercial relationship, after they entered
into the contract; and
(k) without limiting paragraph (j), whether the supplier
has a contractual right to vary unilaterally a term or
condition of a contract between the supplier and the
customer for the supply of the goods or services; and
(l) the extent to which the supplier and the customer
acted in good faith.
(2) Without limiting the matters to which the court may have
regard for the purpose of determining whether a person
(the acquirer) has contravened section 21 in connection
with the acquisition or possible acquisition of goods or
services from a person (the supplier), the court may have
regard to:
(a) the relative strengths of the bargaining positions of
the acquirer and the supplier; and
(b) whether, as a result of conduct engaged in by the
acquirer, the supplier was required to comply with
conditions that were not reasonably necessary for the
protection of the legitimate interests of the acquirer;
and
(c) whether the supplier was able to understand any
documents relating to the acquisition or possible
acquisition of the goods or services; and
(d) whether any undue influence or pressure was exerted
on, or any unfair tactics were used against, the
supplier or a person acting on behalf of the supplier
by the acquirer or a person acting on behalf of the
acquirer in relation to the acquisition or possible
acquisition of the goods or services; and
(e) the amount for which, and the circumstances in
which, the supplier could have supplied identical or
equivalent goods or services to a person other than
the acquirer; and
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(f) the extent to which the acquirer’s conduct towards
the supplier was consistent with the acquirer’s
conduct in similar transactions between the acquirer
and other like suppliers; and
(g) the requirements of any applicable industry code;
and
(h) the requirements of any other industry code, if the
supplier acted on the reasonable belief that the
acquirer would comply with that code; and
(i) the extent to which the acquirer unreasonably failed
to disclose to the supplier:
(i) any intended conduct of the acquirer that
might affect the interests of the supplier; and
(ii) any risks to the supplier arising from the
acquirer’s intended conduct (being risks that
the acquirer should have foreseen would not
be apparent to the supplier); and
(j) if there is a contract between the acquirer and the
supplier for the acquisition of the goods or services:
(i) the extent to which the acquirer was willing
to negotiate the terms and conditions of the
contract with the supplier; and
(ii) the terms and conditions of the contract; and
(iii) the conduct of the acquirer and the supplier
in complying with the terms and conditions
of the contract; and
(iv) any conduct that the acquirer or the supplier
engaged in, in connection with their
commercial relationship, after they entered
into the contract; and
(k) without limiting paragraph (j), whether the acquirer
has a contractual right to vary unilaterally a term or
condition of a contract between the acquirer and the
supplier for the acquisition of the goods or services;
and
(l) the extent to which the acquirer and the supplier
acted in good faith.
22A. Presumptions relating to whether representations are misleading
Section 4 applies for the purposes of sections 21 and 22 in
the same way as it applies for the purposes of Division 1 of
Part 3-1.
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page 120 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 2-3 — Unfair contract terms
23. Unfair terms of consumer contracts and small business contracts
(1) A term of a consumer contract or small business contract is
void if:
(a) the term is unfair; and
(b) the contract is a standard form contract.
(2) The contract continues to bind the parties if it is capable of
operating without the unfair term.
(3) A consumer contract is a contract for:
(a) a supply of goods or services; or
(b) a sale or grant of an interest in land;
to an individual whose acquisition of the goods, services or
interest is wholly or predominantly for personal, domestic
or household use or consumption.
(4) A contract is a small business contract if:
(a) the contract is for a supply of goods or services, or a
sale or grant of an interest in land; and
(b) at the time the contract is entered into, at least one
party to the contract is a business that employs fewer
than 20 persons; and
(c) either of the following applies:
(i) the upfront price payable under the contract
does not exceed $300,000;
(ii) the contract has a duration of more than 12
months and the upfront price payable under
the contract does not exceed $1,000,000.
(5) In counting the persons employed by a business for the
purposes of paragraph (4)(b), a casual employee is not to
be counted unless he or she is employed by the business on
a regular and systematic basis.
24. Meaning of unfair
(1) A term of a consumer contract or small business contract is
unfair if:
(a) it would cause a significant imbalance in the parties’
rights and obligations arising under the contract; and
(b) it is not reasonably necessary in order to protect the
legitimate interests of the party who would be
advantaged by the term; and
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(c) it would cause detriment (whether financial or
otherwise) to a party if it were to be applied or relied
on.
(2) In determining whether a term of a contract is unfair under
subsection (1), a court may take into account such matters
as it thinks relevant, but must take into account the
following:
(a) the extent to which the term is transparent;
(b) the contract as a whole.
(3) A term is transparent if the term is:
(a) expressed in reasonably plain language; and
(b) legible; and
(c) presented clearly; and
(d) readily available to any party affected by the term.
(4) For the purposes of subsection (1)(b), a term of a contract
is presumed not to be reasonably necessary in order to
protect the legitimate interests of the party who would be
advantaged by the term, unless that party proves otherwise.
25. Examples of unfair terms
Without limiting section 24, the following are examples of the
kinds of terms of a consumer contract or small business
contract that may be unfair:
(a) a term that permits, or has the effect of permitting,
one party (but not another party) to avoid or limit
performance of the contract;
(b) a term that permits, or has the effect of permitting,
one party (but not another party) to terminate the
contract;
(c) a term that penalises, or has the effect of penalising,
one party (but not another party) for a breach or
termination of the contract;
(d) a term that permits, or has the effect of permitting,
one party (but not another party) to vary the terms of
the contract;
(e) a term that permits, or has the effect of permitting,
one party (but not another party) to renew or not
renew the contract;
(f) a term that permits, or has the effect of permitting,
one party to vary the upfront price payable under the
contract without the right of another party to
terminate the contract;
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(g) a term that permits, or has the effect of permitting,
one party unilaterally to vary the characteristics of
the goods or services to be supplied, or the interest in
land to be sold or granted, under the contract;
(h) a term that permits, or has the effect of permitting,
one party unilaterally to determine whether the
contract has been breached or to interpret its
meaning;
(i) a term that limits, or has the effect of limiting, one
party’s vicarious liability for its agents;
(j) a term that permits, or has the effect of permitting,
one party to assign the contract to the detriment of
another party without that other party’s consent;
(k) a term that limits, or has the effect of limiting, one
party’s right to sue another party;
(l) a term that limits, or has the effect of limiting, the
evidence one party can adduce in proceedings
relating to the contract;
(m) a term that imposes, or has the effect of imposing,
the evidential burden on one party in proceedings
relating to the contract;
(n) a term of a kind, or a term that has an effect of a
kind, prescribed by the regulations.
26. Terms that define main subject matter of consumer contracts or
small business contracts etc. are unaffected
(1) Section 23 does not apply to a term of a consumer contract or small business contract to the extent, but only to the
extent, that the term:
(a) defines the main subject matter of the contract; or
(b) sets the upfront price payable under the contract; or
(c) is a term required, or expressly permitted, by a law
of the Commonwealth, a State or a Territory.
(2) The upfront price payable under a contract is the
consideration that:
(a) is provided, or is to be provided, for the supply, sale
or grant under the contract; and
(b) is disclosed at or before the time the contract is
entered into;
but does not include any other consideration that is
contingent on the occurrence or non-occurrence of a
particular event.
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page 123 [This compilation shows amendments proposed by Bill No. 19-2.]
27. Standard form contracts
(1) If a party to a proceeding alleges that a contract is a
standard form contract, it is presumed to be a standard
form contract unless another party to the proceeding proves
otherwise.
(2) In determining whether a contract is a standard form
contract, a court may take into account such matters as it
thinks relevant, but must take into account the following:
(a) whether one of the parties has all or most of the
bargaining power relating to the transaction;
(b) whether the contract was prepared by one party
before any discussion relating to the transaction
occurred between the parties;
(c) whether another party was, in effect, required either
to accept or reject the terms of the contract (other
than the terms referred to in section 26(1)) in the
form in which they were presented;
(d) whether another party was given an effective
opportunity to negotiate the terms of the contract
that were not the terms referred to in section 26(1);
(e) whether the terms of the contract (other than the
terms referred to in section 26(1)) take into account
the specific characteristics of another party or the
particular transaction;
(f) any other matter prescribed by the regulations.
28. Contracts to which this Part does not apply
(1) This Part does not apply to:
(a) a contract of marine salvage or towage; or
(b) a charterparty of a ship; or
(c) a contract for the carriage of goods by ship.
(2) Without limiting subsection (1)(c), the reference in that
subsection to a contract for the carriage of goods by ship
includes a reference to any contract covered by a sea
carriage document within the meaning of the amended
Hague Rules referred to in section 7(1) of the Carriage of
Goods by Sea Act 1991.
(3) This Part does not apply to a contract that is the
constitution (within the meaning of section 9 of the
Corporations Act 2001) of a company, managed
investment scheme or other kind of body.
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page 124 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) This Part does not apply to a small business contract to
which a prescribed law of the Commonwealth, a State or a
Territory applies.
Chapter 3 — Specific protections
Part 3-1 — Unfair practices
Division 1 — False or misleading representations etc.
29. False or misleading representations about goods or services
(1) A person must not, in trade or commerce, in connection
with the supply or possible supply of goods or services or
in connection with the promotion by any means of the
supply or use of goods or services:
(a) make a false or misleading representation that goods
are of a particular standard, quality, value, grade,
composition, style or model or have had a particular
history or particular previous use; or
(b) make a false or misleading representation that
services are of a particular standard, quality, value or
grade; or
(c) make a false or misleading representation that goods
are new; or
(d) make a false or misleading representation that a
particular person has agreed to acquire goods or
services; or
(e) make a false or misleading representation that
purports to be a testimonial by any person relating to
goods or services; or
(f) make a false or misleading representation
concerning:
(i) a testimonial by any person; or
(ii) a representation that purports to be such a
testimonial;
relating to goods or services; or
(g) make a false or misleading representation that goods
or services have sponsorship, approval, performance
characteristics, accessories, uses or benefits; or
(h) make a false or misleading representation that the
person making the representation has a sponsorship,
approval or affiliation; or
(i) make a false or misleading representation with
respect to the price of goods or services; or
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(j) make a false or misleading representation
concerning the availability of facilities for the repair
of goods or of spare parts for goods; or
(k) make a false or misleading representation
concerning the place of origin of goods; or
(l) make a false or misleading representation
concerning the need for any goods or services; or
(m) make a false or misleading representation
concerning the existence, exclusion or effect of any
condition, warranty, guarantee, right or remedy
(including a guarantee under Division 1 of Part 3-2);
or
(n) make a false or misleading representation
concerning a requirement to pay for a contractual
right that:
(i) is wholly or partly equivalent to any
condition, warranty, guarantee, right or
remedy (including a guarantee under
Division 1 of Part 3-2); and
(ii) a person has under a law of the
Commonwealth, a State or a Territory (other
than an unwritten law).
Note 1: A pecuniary penalty may be imposed for a contravention of
this subsection.
Note 2: For rules relating to representations as to the country of
origin of goods, see Part 5-3.
(2) For the purposes of applying subsection (1) in relation to a
proceeding concerning a representation of a kind referred
to in subsection (1)(e) or (f), the representation is taken to
be misleading unless evidence is adduced to the contrary.
(3) To avoid doubt, subsection (2) does not:
(a) have the effect that, merely because such evidence to
the contrary is adduced, the representation is not
misleading; or
(b) have the effect of placing on any person an onus of
proving that the representation is not misleading.
30. False or misleading representations about sale etc. of land
(1) A person must not, in trade or commerce, in connection
with the sale or grant, or the possible sale or grant, of an
interest in land or in connection with the promotion by any
means of the sale or grant of an interest in land:
(a) make a false or misleading representation that the
person making the representation has a sponsorship,
approval or affiliation; or
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page 126 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) make a false or misleading representation
concerning the nature of the interest in the land; or
(c) make a false or misleading representation
concerning the price payable for the land; or
(d) make a false or misleading representation
concerning the location of the land; or
(e) make a false or misleading representation
concerning the characteristics of the land; or
(f) make a false or misleading representation
concerning the use to which the land is capable of
being put or may lawfully be put; or
(g) make a false or misleading representation
concerning the existence or availability of facilities
associated with the land.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) This section does not affect the application of any other
provision of Part 2-1 or this Part in relation to the supply or
acquisition, or the possible supply or acquisition, of
interests in land.
31. Misleading conduct relating to employment
A person must not, in relation to employment that is to be,
or may be, offered by the person or by another person,
engage in conduct that is liable to mislead persons seeking
the employment as to:
(a) the availability, nature, terms or conditions of the
employment; or
(b) any other matter relating to the employment.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
32. Offering rebates, gifts, prizes etc.
(1) A person must not, in trade or commerce, offer any rebate,
gift, prize or other free item with the intention of not
providing it, or of not providing it as offered, in connection
with:
(a) the supply or possible supply of goods or services; or
(b) the promotion by any means of the supply or use of
goods or services; or
(c) the sale or grant, or the possible sale or grant, of an
interest in land; or
(d) the promotion by any means of the sale or grant of
an interest in land.
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page 127 [This compilation shows amendments proposed by Bill No. 19-2.]
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If a person offers any rebate, gift, prize or other free item in
connection with:
(a) the supply or possible supply of goods or services; or
(b) the promotion by any means of the supply or use of
goods or services; or
(c) the sale or grant, or the possible sale or grant, of an
interest in land; or
(d) the promotion by any means of the sale or grant of
an interest in land;
the person must, within the time specified in the offer or (if
no such time is specified) within a reasonable time after
making the offer, provide the rebate, gift, prize or other
free item in accordance with the offer.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) Subsection (2) does not apply if:
(a) the person’s failure to provide the rebate, gift, prize
or other free item in accordance with the offer was
due to the act or omission of another person, or to
some other cause beyond the person’s control; and
(b) the person took reasonable precautions and exercised
due diligence to avoid the failure.
(4) Subsection (2) does not apply to an offer that the person
makes to another person if:
(a) the person offers to the other person a different
rebate, gift, prize or other free item as a replacement;
and
(b) the other person agrees to receive the different
rebate, gift, prize or other free item.
(5) This section does not affect the application of any other
provision of Part 2-1 or this Part in relation to the supply or
acquisition, or the possible supply or acquisition, of
interests in land.
33. Misleading conduct as to the nature etc. of goods
A person must not, in trade or commerce, engage in
conduct that is liable to mislead the public as to the nature,
the manufacturing process, the characteristics, the
suitability for their purpose or the quantity of any goods.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
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Chapter 3 Specific protections
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page 128 [This compilation shows amendments proposed by Bill No. 19-2.]
34. Misleading conduct as to the nature etc. of services
A person must not, in trade or commerce, engage in
conduct that is liable to mislead the public as to the nature,
the characteristics, the suitability for their purpose or the
quantity of any services.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
35. Bait advertising
(1) A person must not, in trade or commerce, advertise goods
or services for supply at a specified price if:
(a) there are reasonable grounds for believing that the
person will not be able to offer for supply those
goods or services at that price for a period that is,
and in quantities that are, reasonable, having regard
to:
(i) the nature of the market in which the person
carries on business; and
(ii) the nature of the advertisement; and
(b) the person is aware or ought reasonably to be aware
of those grounds.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person who, in trade or commerce, advertises goods or
services for supply at a specified price must offer such
goods or services for supply at that price for a period that
is, and in quantities that are, reasonable having regard to:
(a) the nature of the market in which the person carries
on business; and
(b) the nature of the advertisement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
36. Wrongly accepting payment
(1) A person must not, in trade or commerce, accept payment
or other consideration for goods or services if, at the time
of the acceptance, the person intends not to supply the
goods or services.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, accept payment
or other consideration for goods or services if, at the time
of the acceptance, the person intends to supply goods or
services materially different from the goods or services in
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respect of which the payment or other consideration is
accepted.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A person must not, in trade or commerce, accept payment
or other consideration for goods or services if, at the time
of the acceptance:
(a) there are reasonable grounds for believing that the
person will not be able to supply the goods or
services:
(i) within the period specified by or on behalf
of the person at or before the time the
payment or other consideration was
accepted; or
(ii) if no period is specified at or before that
time — within a reasonable time; and
(b) the person is aware or ought reasonably to be aware
of those grounds.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) A person who, in trade or commerce, accepts payment or
other consideration for goods or services must supply all
the goods or services:
(a) within the period specified by or on behalf of the
person at or before the time the payment or other
consideration was accepted; or
(b) if no period is specified at or before that time —
within a reasonable time.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(5) Subsection (4) does not apply if:
(a) the person’s failure to supply all the goods or services
within the period, or within a reasonable time, was due
to the act or omission of another person, or to some
other cause beyond the person’s control; and
(b) the person took reasonable precautions and exercised
due diligence to avoid the failure.
(6) Subsection (4) does not apply if:
(a) the person offers to supply different goods or
services as a replacement to the person (the
customer) to whom the original supply was to be
made; and
(b) the customer agrees to receive the different goods or
services.
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page 130 [This compilation shows amendments proposed by Bill No. 19-2.]
(7) Subsections (1), (2), (3) and (4) apply whether or not the
payment or other consideration that the person accepted
represents the whole or a part of the payment or other
consideration for the supply of the goods or services.
37. Misleading representations about certain business activities
(1) A person must not, in trade or commerce, make a
representation that:
(a) is false or misleading in a material particular; and
(b) concerns the profitability, risk or any other material
aspect of any business activity that the person has
represented as one that can be, or can be to a
considerable extent, carried on at or from a person’s
place of residence.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, make a
representation that:
(a) is false or misleading in a material particular; and
(b) concerns the profitability, risk or any other material
aspect of any business activity:
(i) that the person invites (whether by
advertisement or otherwise) other persons to
engage or participate in, or to offer or apply
to engage or participate in; and
(ii) that requires the performance of work by
other persons, or the investment of money
by other persons and the performance by
them of work associated with the
investment.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
38. Application of provisions of this Division to information providers
(1) Sections 29, 30, 33, 34 and 37 do not apply to a publication
of matter by an information provider if:
(a) in any case — the information provider made the
publication in the course of carrying on a business of
providing information; or
(b) if the information provider is the Australian
Broadcasting Corporation, the Special Broadcasting
Service Corporation or the holder of a licence
granted under the Broadcasting Services Act 1992 —
the publication was by way of a radio or television
broadcast by the information provider.
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page 131 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) Subsection (1) does not apply to a publication of an
advertisement.
(3) Subsection (1) does not apply to a publication of matter in
connection with the supply or possible supply of, or the
promotion by any means of the supply or use of, goods or
services (the publicised goods or services), if:
(a) the publicised goods or services were goods or
services of a kind supplied by the information
provider or, if the information provider is a body
corporate, by a body corporate that is related to the
information provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who supplies goods or services of the same
kind as the publicised goods or services; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
body corporate that is related to a body corporate
that supplies goods or services of the same kind as
the publicised goods or services.
(4) Subsection (1) does not apply to a publication of matter in
connection with the sale or grant, or possible sale or grant,
of, or the promotion by any means of the sale or grant of,
interests in land (the publicised interests in land), if:
(a) the publicised interests in land were interests of a
kind sold or granted by the information provider or,
if the information provider is a body corporate, by a
body corporate that is related to the information
provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who sells or grants interests of the same kind
as the publicised interests in land; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
body corporate that is related to a body corporate
that sells or grants interests of the same kind as the
publicised interests in land.
Division 2 — Unsolicited supplies
39. Unsolicited cards etc.
(1) A person must not send a credit card or a debit card, or an
article that may be used as a credit card and a debit card, to
another person except:
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(a) pursuant to a written request by the person who will
be under a liability to the person who issued the card
or article in respect of the use of the card or article;
or
(b) in renewal or replacement of, or in substitution for:
(i) a card or article of the same kind previously
sent to the other person pursuant to a written
request by the person who was under a
liability, to the person who issued the card
previously so sent, in respect of the use of
that card; or
(ii) a card or article of the same kind previously
sent to the other person and used for a
purpose for which it was intended to be
used.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) Subsection (1) does not apply unless the card or article is
sent by or on behalf of the person who issued it.
(3) A person must not take any action that enables another
person who has a credit card to use the card as a debit card,
except in accordance with the other person’s written
request.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) A person must not take any action that enables another
person who has a debit card to use the card as a credit card,
except in accordance with the other person’s written
request.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(5) A credit card is an article that is one or more of the
following:
(a) an article of a kind commonly known as a credit
card;
(b) a similar article intended for use in obtaining cash,
goods or services on credit;
(c) an article of a kind that persons carrying on business
commonly issue to their customers, or prospective
customers, for use in obtaining goods or services
from those persons on credit;
and includes an article that may be used as an article
referred to in paragraph (a), (b) or (c).
(6) A debit card is:
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(a) an article intended for use by a person in obtaining
access to an account that is held by the person for the
purpose of withdrawing or depositing cash or
obtaining goods or services; or
(b) an article that may be used as an article referred to in
paragraph (a).
40. Assertion of right to payment for unsolicited goods or services
(1) A person must not, in trade or commerce, assert a right to
payment from another person for unsolicited goods unless
the person has reasonable cause to believe that there is a
right to the payment.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, assert a right to
payment from another person for unsolicited services
unless the person has reasonable cause to believe that there
is a right to the payment.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A person must not, in trade or commerce, send to another
person an invoice or other document that:
(a) states the amount of a payment, or sets out the
charge, for unsolicited goods or unsolicited services;
and
(b) does not contain a warning statement that complies
with the requirements set out in the regulations;
unless the person has reasonable cause to believe that there
is a right to the payment or charge.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) In a proceeding against a person in relation to a
contravention of this section, the person bears the onus of
proving that the person had reasonable cause to believe that
there was a right to the payment or charge.
41. Liability etc. of recipient for unsolicited goods
(1) If a person, in trade or commerce, supplies unsolicited
goods to another person, the other person:
(a) is not liable to make any payment for the goods; and
(b) is not liable for loss of or damage to the goods, other
than loss or damage resulting from the other person
doing a wilful and unlawful act in relation to the
goods during the recovery period.
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(2) If a person sends, in trade or commerce, unsolicited goods
to another person:
(a) neither the sender nor any person claiming under the
sender is entitled, after the end of the recovery
period, to take action for the recovery of the goods
from the other person; and
(b) at the end of the recovery period, the goods become,
by force of this section, the property of the other
person freed and discharged from all liens and
charges of any description.
(3) However, subsection (2) does not apply to or in relation to
unsolicited goods sent to a person if:
(a) the person has, at any time during the recovery
period, unreasonably refused to permit the sender or
the owner of the goods to take possession of the
goods; or
(b) the sender or the owner of the goods has within the
recovery period taken possession of the goods; or
(c) the goods were received by the person in
circumstances in which the person knew, or might
reasonably be expected to have known, that the
goods were not intended for him or her.
(4) The recovery period is whichever of the following periods
ends first:
(a) the period of 3 months starting on the day after the
day on which the person received the goods;
(b) if the person who receives the unsolicited goods
gives notice with respect to the goods to the supplier
or sender in accordance with subsection (5) — the
period of one month starting on the day after the day
on which the notice is given.
(5) A notice under subsection (4)(b):
(a) must be in writing; and
(b) must state the name and address of the person who
received the goods; and
(c) must state the address at which possession may be
taken of the goods, if it is not the address of the
person; and
(d) must contain a statement to the effect that the goods
are unsolicited goods.
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42. Liability of recipient for unsolicited services
If a person, in trade or commerce, supplies, or purports to
supply but does not supply, unsolicited services to another
person, the other person:
(a) is not liable to make any payment for the services;
and
(b) is not liable for loss or damage as a result of the
supply or purported supply of the services.
43. Assertion of right to payment for unauthorised entries or
advertisements
(1) A person must not assert a right to payment from another
person of a charge for placing, in a publication, an entry or
advertisement relating to:
(a) the other person; or
(b) the other person’s profession, business, trade or
occupation;
unless the person knows, or has reasonable cause to
believe, that the other person authorised the placing of the
entry or advertisement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not send to another person an invoice or
other document that:
(a) states the amount of a payment, or sets out the
charge, for placing, in a publication, an entry or
advertisement relating to:
(i) the other person; or
(ii) the other person’s profession, business, trade
or occupation; and
(b) does not contain a warning statement that complies
with the requirements set out in the regulations;
unless the person knows, or has reasonable cause to
believe, that the other person authorised the placing of the
entry or advertisement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) Subsections (1) and (2) do not apply to an entry or
advertisement that is placed in a publication published by a
person who is:
(a) the publisher of a publication that has an audited
circulation of 10,000 copies or more per week, as
confirmed by the most recent audit of the publication
by a body specified in the regulations; or
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(b) a body corporate related to such a publisher; or
(c) the Commonwealth, a State or a Territory, or an
authority of the Commonwealth, a State or a
Territory; or
(d) a person specified in the regulations.
(4) A person:
(a) is not liable to make any payment to another person;
and
(b) is entitled to recover by action in a court against
another person any payment made by the person to
the other person;
in full or part satisfaction of a charge for placing, in a
publication, an entry or advertisement, unless the person
authorised the placing of the entry or advertisement.
(5) A person is not taken for the purposes of this section to
have authorised the placing of the entry or advertisement,
unless:
(a) a document authorising the placing of the entry or
advertisement has been signed by the person or by
another person authorised by him or her; and
(b) a copy of the document has been given to the person
before the right to payment of a charge for the
placing of the entry or advertisement is asserted; and
(c) the document specifies:
(i) the name and address of the person
publishing the entry or advertisement; and
(ii) particulars of the entry or advertisement; and
(iii) the amount of the charge for the placing of
the entry or advertisement, or the basis on
which the charge is, or is to be, calculated.
(6) In a proceeding against a person in relation to a
contravention of this section, the person bears the onus of
proving that the person knew or had reasonable cause to
believe that the person against whom a right to payment
was asserted had authorised the placing of the entry or
advertisement.
Division 3 — Pyramid schemes
44. Participation in pyramid schemes
(1) A person must not participate in a pyramid scheme.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
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(2) A person must not induce, or attempt to induce, another
person to participate in a pyramid scheme.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) To participate in a pyramid scheme is:
(a) to establish or promote the scheme (whether alone or
together with another person); or
(b) to take part in the scheme in any capacity (whether
or not as an employee or agent of a person who
establishes or promotes the scheme, or who
otherwise takes part in the scheme).
45. Meaning of pyramid scheme
(1) A pyramid scheme is a scheme with both of the following
characteristics:
(a) to take part in the scheme, some or all new
participants must provide, to another participant or
participants in the scheme, either of the following (a
participation payment):
(i) a financial or non-financial benefit to, or for
the benefit of, the other participant or
participants;
(ii) a financial or non-financial benefit partly to,
or for the benefit of, the other participant or
participants and partly to, or for the benefit
of, other persons;
(b) the participation payments are entirely or
substantially induced by the prospect held out to new
participants that they will be entitled, in relation to
the introduction to the scheme of further new
participants, to be provided with either of the
following (a recruitment payment):
(i) a financial or non-financial benefit to, or for
the benefit of, new participants;
(ii) a financial or non-financial benefit partly to,
or for the benefit of, new participants and
partly to, or for the benefit of, other persons.
(2) A new participant includes a person who has applied, or
been invited, to participate in the scheme.
(3) A scheme may be a pyramid scheme:
(a) no matter who holds out to new participants the
prospect of entitlement to recruitment payments; and
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(b) no matter who is to make recruitment payments to
new participants; and
(c) no matter who is to make introductions to the
scheme of further new participants.
(4) A scheme may be a pyramid scheme even if it has any or
all of the following characteristics:
(a) the participation payments may (or must) be made
after the new participants begin to take part in the
scheme;
(b) making a participation payment is not the only
requirement for taking part in the scheme;
(c) the holding out of the prospect of entitlement to
recruitment payments does not give any new
participant a legally enforceable right;
(d) arrangements for the scheme are not recorded in
writing (whether entirely or partly);
(e) the scheme involves the marketing of goods or
services (or both).
46. Marketing schemes as pyramid schemes
(1) To decide, for the purpose of this Schedule, whether a
scheme that involves the marketing of goods or services (or
both) is a pyramid scheme, a court must have regard to the
following matters in working out whether participation
payments under the scheme are entirely or substantially
induced by the prospect held out to new participants of
entitlement to recruitment payments:
(a) whether the participation payments bear a reasonable
relationship to the value of the goods or services that
participants are entitled to be supplied with under the
scheme (as assessed, if appropriate, by reference to
the price of comparable goods or services available
elsewhere);
(b) the emphasis given in the promotion of the scheme
to the entitlement of participants to the supply of
goods or services by comparison with the emphasis
given to their entitlement to recruitment payments.
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(2) Subsection (1) does not limit the matters to which the court
may have regard in working out whether participation
payments are entirely or substantially induced by the
prospect held out to new participants of entitlement to
recruitment payments.
Division 4 — Pricing
47. Multiple pricing
(1) A person must not, in trade or commerce, supply goods if:
(a) the goods have more than one displayed price; and
(b) the supply takes place for a price that is not the
lower, or lowest, of the displayed prices.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A displayed price for goods is a price for the goods, or any
representation that may reasonably be inferred to be a
representation of a price for the goods:
(a) that is annexed or affixed to, or is written, printed,
stamped or located on, or otherwise applied to, the
goods or any covering, label, reel or thing used in
connection with the goods; or
(b) that is used in connection with the goods or anything
on which the goods are mounted for display or
exposed for supply; or
(c) that is determined on the basis of anything encoded
on or in relation to the goods; or
(d) that is published in relation to the goods in a
catalogue available to the public if:
(i) a time is specified in the catalogue as the
time after which the goods will not be sold at
that price and that time has not passed; or
(ii) in any other case — the catalogue may
reasonably be regarded as not out-of-date; or
(e) that is in any other way represented in a manner
from which it may reasonably be inferred that the
price or representation is applicable to the goods;
and includes such a price or representation that is partly
obscured by another such price or representation that is
written, stamped or located partly over that price or
representation.
(3) If:
(a) a price or representation is included in a catalogue;
and
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(b) the catalogue is expressed to apply only to goods
supplied at a specified location, or in a specified
region;
the price or representation is taken, for the purposes of
subsection (2)(d), not to have been made in relation to
supply of the goods at a different location, or in a different
region, as the case may be.
(4) Despite subsection (2), a price or representation is not a
displayed price for goods if:
(a) the price or representation is wholly obscured by
another such price or representation that is written,
stamped or located wholly over that price or
representation; or
(b) the price or representation:
(i) is expressed as a price per unit of mass,
volume, length or other unit of measure; and
(ii) is presented as an alternative means of
expressing the price for supply of the goods
that is a displayed price for the goods; or
(c) the price or representation is expressed as an amount
in a currency other than Australian currency; or
(d) the price or representation is expressed in a way that
is unlikely to be interpreted as an amount of
Australian currency.
(5) Despite subsection (2), a displayed price for goods that is a
displayed price because it has been published in a
catalogue or advertisement ceases to be a displayed price
for the goods if:
(a) the displayed price is retracted; and
(b) the retraction is published in a manner that has at
least a similar circulation or audience as the
catalogue or advertisement.
48. Single price to be specified in certain circumstances
(1) A person must not, in trade or commerce, in connection with:
(a) the supply, or possible supply, to another person of
goods or services of a kind ordinarily acquired for
personal, domestic or household use or consumption;
or
(b) the promotion by any means of the supply to another
person, or of the use by another person, of goods or
services of a kind ordinarily acquired for personal,
domestic or household use or consumption;
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make a representation with respect to an amount that, if
paid, would constitute a part of the consideration for the
supply of the goods or services unless the person also
specifies, in a prominent way and as a single figure, the
single price for the goods or services.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person is not required to include, in the single price for
goods, a charge that is payable in relation to sending the
goods from the supplier to the other person.
(3) However, if:
(a) the person does not include in the single price a
charge that is payable in relation to sending the
goods from the supplier to the other person; and
(b) the person knows, at the time of the representation,
the minimum amount of a charge in relation to
sending the goods from the supplier to the other
person that must be paid by the other person;
the person must not make the representation referred to in
subsection (1) unless the person also specifies that
minimum amount.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) Subsection (1) does not apply if the representation is made
exclusively to a body corporate.
(4A) Subsection (1) does not apply if:
(a) the representation is in a class of representations
prescribed by the regulations; and
(b) the conditions (if any) prescribed by the regulations
in relation to representations in that class have been
complied with.
Note: If the representation is in a class prescribed for paragraph (a)
of this subsection and subsection (1) is complied with in
relation to the representation, there is no need to also comply
with any conditions prescribed for paragraph (b) of this
subsection.
(5) For the purposes of subsection (1), the person is taken not
to have specified a single price for the goods or services in
a prominent way unless the single price is at least as
prominent as the most prominent of the parts of the
consideration for the supply.
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(6) Subsection (5) does not apply in relation to services to be
supplied under a contract if:
(a) the contract provides for the supply of the services
for the term of the contract; and
(b) the contract provides for periodic payments for the
services to be made during the term of the contract;
and
(c) if the contract also provides for the supply of
goods — the goods are directly related to the supply
of the services.
(7) The single price is the minimum quantifiable consideration
for the supply of the goods or services at the time of the
representation, including each of the following amounts (if
any) that is quantifiable at that time:
(a) a charge of any description payable to the person
making the representation by another person unless:
(i) the charge is payable at the option of the
other person; and
(ii) at or before the time of the representation,
the other person has either deselected the
charge or not expressly requested that the
charge be applied;
(b) the amount which reflects any tax, duty, fee, levy or
charge imposed on the person making the
representation in relation to the supply;
(c) any amount paid or payable by the person making
the representation in relation to the supply with
respect to any tax, duty, fee, levy or charge if:
(i) the amount is paid or payable under an
agreement or arrangement made under a law
of the Commonwealth, a State or a Territory;
and
(ii) the tax, duty, fee, levy or charge would have
otherwise been payable by another person in
relation to the supply.
Example 1: An airline advertises a flight for sale. Persons have the
option of paying for a carbon offset. If the carbon offset is
preselected on the airline’s online booking system, the single
price for the flight must include the carbon offset charge.
This is because the person has not, at or before the time of
the representation, deselected the charge on the online
booking site. If the person deselects the optional carbon
offset charge later in the online booking process, the single
price does not need to include the carbon offset charge after
the charge is deselected because of the exception provided
by paragraphs (a)(i) and (ii).
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Example 2: The GST may be an example of an amount covered by
paragraph (b).
Example 3: The passenger movement charge imposed under the
Passenger Movement Charge Act 1978 may be an example
of an amount covered by paragraph (c). Under an
arrangement under section 10 of the Passenger Movement
Charge Collection Act 1978, airlines may pay an amount
equal to the charge that would otherwise be payable by
passengers departing Australia.
Division 5 — Other unfair practices
49. Referral selling
A person must not, in trade or commerce, induce a
consumer to acquire goods or services by representing that
the consumer will, after the contract for the acquisition of
the goods or services is made, receive a rebate, commission
or other benefit in return for:
(a) giving the person the names of prospective
customers; or
(b) otherwise assisting the person to supply goods or
services to other consumers;
if receipt of the rebate, commission or other benefit is
contingent on an event occurring after that contract is
made.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
50. Harassment and coercion
(1) A person must not use physical force, or undue harassment
or coercion, in connection with:
(a) the supply or possible supply of goods or services; or
(b) the payment for goods or services; or
(c) the sale or grant, or the possible sale or grant, of an
interest in land; or
(d) the payment for an interest in land.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) Subsections (1)(c) and (d) do not affect the application of
any other provision of Part 2-1 or this Part in relation to the
supply or acquisition, or the possible supply or acquisition,
of interests in land.
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Part 3-2 — Consumer transactions
Division 1 — Consumer guarantees
Subdivision A — Guarantees relating to the supply of goods
51. Guarantee as to title
(1) If a person (the supplier) supplies goods to a consumer,
there is a guarantee that the supplier will have a right to
dispose of the property in the goods when that property is
to pass to the consumer.
(2) Subsection (1) does not apply to a supply (a supply of
limited title) if an intention that the supplier of the goods
should transfer only such title as the supplier, or another
person, may have:
(a) appears from the contract for the supply; or
(b) is to be inferred from the circumstances of that
contract.
(3) This section does not apply if the supply is a supply by
way of hire or lease.
52. Guarantee as to undisturbed possession
(1) If:
(a) a person (the supplier) supplies goods to a
consumer; and
(b) the supply is not a supply of limited title;
there is a guarantee that the consumer has the right to
undisturbed possession of the goods.
(2) Subsection (1) does not apply to the extent that the
consumer’s undisturbed possession of the goods may be
lawfully disturbed by a person who is entitled to the benefit
of any security, charge or encumbrance disclosed to the
consumer before the consumer agreed to the supply.
(3) If:
(a) a person (the supplier) supplies goods to a
consumer; and
(b) the supply is a supply of limited title;
there is a guarantee that the following persons will
not disturb the consumer’s possession of the goods:
(c) the supplier;
(d) if the parties to the contract for the supply intend that
the supplier should transfer only such title as another
person may have — that other person;
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(e) anyone claiming through or under the supplier or
that other person (otherwise than under a security,
charge or encumbrance disclosed to the consumer
before the consumer agreed to the supply).
(4) This section applies to a supply by way of hire or lease
only for the period of the hire or lease.
53. Guarantee as to undisclosed securities etc.
(1) If:
(a) a person (the supplier) supplies goods to a
consumer; and
(b) the supply is not a supply of limited title;
there is a guarantee that:
(c) the goods are free from any security, charge or
encumbrance:
(i) that was not disclosed to the consumer, in
writing, before the consumer agreed to the
supply; or
(ii) that was not created by or with the express
consent of the consumer; and
(d) the goods will remain free from such a security,
charge or encumbrance until the time when the
property in the goods passes to the consumer.
(2) A supplier does not fail to comply with the guarantee only
because of the existence of a floating charge over the
supplier’s assets unless and until the charge becomes fixed
and enforceable by the person to whom the charge is given.
Note: Section 339 of the Personal Property Securities Act 2009
affects the meaning of the references in this subsection to a
floating charge and a fixed charge.
(3) If:
(a) a person (the supplier) supplies goods to a
consumer; and
(b) the supply is a supply of limited title;
there is a guarantee that all securities, charges or
encumbrances known to the supplier, and not known to the
consumer, were disclosed to the consumer before the
consumer agreed to the supply.
(4) This section does not apply if the supply is a supply by
way of hire or lease.
54. Guarantee as to acceptable quality
(1) If:
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(a) a person supplies, in trade or commerce, goods to a
consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the goods are of acceptable
quality.
(2) Goods are of acceptable quality if they are as:
(a) fit for all the purposes for which goods of that kind
are commonly supplied; and
(b) acceptable in appearance and finish; and
(c) free from defects; and
(d) safe; and
(e) durable;
as a reasonable consumer fully acquainted with the state
and condition of the goods (including any hidden defects of
the goods), would regard as acceptable having regard to the
matters in subsection (3).
(3) The matters for the purposes of subsection (2) are:
(a) the nature of the goods; and
(b) the price of the goods (if relevant); and
(c) any statements made about the goods on any
packaging or label on the goods; and
(d) any representation made about the goods by the
supplier or manufacturer of the goods; and
(e) any other relevant circumstances relating to the
supply of the goods.
(4) If:
(a) goods supplied to a consumer are not of acceptable
quality; and
(b) the only reason or reasons why they are not of
acceptable quality were specifically drawn to the
consumer’s attention before the consumer agreed to
the supply;
the goods are taken to be of acceptable quality.
(5) If:
(a) goods are displayed for sale or hire; and
(b) the goods would not be of acceptable quality if they
were supplied to a consumer;
the reason or reasons why they are not of acceptable
quality are taken, for the purposes of subsection (4), to
have been specifically drawn to a consumer’s attention if
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those reasons were disclosed on a written notice that was
displayed with the goods and that was transparent.
(6) Goods do not fail to be of acceptable quality if:
(a) the consumer to whom they are supplied causes
them to become of unacceptable quality, or fails to
take reasonable steps to prevent them from
becoming of unacceptable quality; and
(b) they are damaged by abnormal use.
(7) Goods do not fail to be of acceptable quality if:
(a) the consumer acquiring the goods examines them
before the consumer agrees to the supply of the
goods; and
(b) the examination ought reasonably to have revealed
that the goods were not of acceptable quality.
55. Guarantee as to fitness for any disclosed purpose etc.
(1) If:
(a) a person (the supplier) supplies, in trade or
commerce, goods to a consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the goods are reasonably fit for
any disclosed purpose, and for any purpose for which the
supplier represents that they are reasonably fit.
(2) A disclosed purpose is a particular purpose (whether or not
that purpose is a purpose for which the goods are
commonly supplied) for which the goods are being
acquired by the consumer and that:
(a) the consumer makes known, expressly or by
implication, to:
(i) the supplier; or
(ii) a person by whom any prior negotiations or
arrangements in relation to the acquisition of
the goods were conducted or made; or
(b) the consumer makes known to the manufacturer of
the goods either directly or through the supplier or
the person referred to in paragraph (a)(ii).
(3) This section does not apply if the circumstances show that
the consumer did not rely on, or that it was unreasonable
for the consumer to rely on, the skill or judgment of the
supplier, the person referred to in subsection (2)(a)(ii) or
the manufacturer, as the case may be.
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56. Guarantee relating to the supply of goods by description
(1) If:
(a) a person supplies, in trade or commerce, goods by
description to a consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the goods correspond with the
description.
(2) A supply of goods is not prevented from being a supply by
description only because, having been exposed for sale or
hire, they are selected by the consumer.
(3) If goods are supplied by description as well as by reference
to a sample or demonstration model, the guarantees in this
section and in section 57 both apply.
57. Guarantees relating to the supply of goods by sample or
demonstration model
(1) If:
(a) a person supplies, in trade or commerce, goods to a
consumer by reference to a sample or demonstration
model; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that:
(c) the goods correspond with the sample or
demonstration model in quality, state or condition;
and
(d) if the goods are supplied by reference to a sample —
the consumer will have a reasonable opportunity to
compare the goods with the sample; and
(e) the goods are free from any defect that:
(i) would not be apparent on reasonable
examination of the sample or demonstration
model; and
(ii) would cause the goods not to be of
acceptable quality.
(2) If goods are supplied by reference to a sample or
demonstration model as well as by description, the
guarantees in section 56 and in this section both apply.
58. Guarantee as to repairs and spare parts
(1) If:
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(a) a person supplies, in trade or commerce, goods to a
consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the manufacturer of the goods will
take reasonable action to ensure that facilities for the repair
of the goods, and parts for the goods, are reasonably
available for a reasonable period after the goods are
supplied.
(2) This section does not apply if the manufacturer took
reasonable action to ensure that the consumer would be
given written notice, at or before the time when the
consumer agrees to the supply of the goods, that:
(a) facilities for the repair of the goods would not be
available or would not be available after a specified
period; or
(b) parts for the goods would not be available or would
not be available after a specified period.
59. Guarantee as to express warranties
(1) If:
(a) a person supplies, in trade or commerce, goods to a
consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the manufacturer of the goods will
comply with any express warranty given or made by the
manufacturer in relation to the goods.
(2) If:
(a) a person supplies, in trade or commerce, goods to a
consumer; and
(b) the supply does not occur by way of sale by auction;
there is a guarantee that the supplier will comply with any
express warranty given or made by the supplier in relation
to the goods.
Subdivision B — Guarantees relating to the supply of services
60. Guarantee as to due care and skill
If a person supplies, in trade or commerce, services to a
consumer, there is a guarantee that the services will be
rendered with due care and skill.
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61. Guarantees as to fitness for a particular purpose etc.
(1) If:
(a) a person (the supplier) supplies, in trade or
commerce, services to a consumer; and
(b) the consumer, expressly or by implication, makes
known to the supplier any particular purpose for
which the services are being acquired by the
consumer;
there is a guarantee that the services, and any product
resulting from the services, will be reasonably fit for that
purpose.
(2) If:
(a) a person (the supplier) supplies, in trade or
commerce, services to a consumer; and
(b) the consumer makes known, expressly or by
implication, to:
(i) the supplier; or
(ii) a person by whom any prior negotiations or
arrangements in relation to the acquisition of
the services were conducted or made;
the result that the consumer wishes the services to
achieve;
there is a guarantee that the services, and any product
resulting from the services, will be of such a nature, and
quality, state or condition, that they might reasonably be
expected to achieve that result.
(3) This section does not apply if the circumstances show that
the consumer did not rely on, or that it was unreasonable
for the consumer to rely on, the skill or judgment of the
supplier.
(4) This section does not apply to a supply of services of a
professional nature by a qualified architect or engineer.
62. Guarantee as to reasonable time for supply
If:
(a) a person (the supplier) supplies, in trade or
commerce, services to a consumer; and
(b) the time within which the services are to be supplied:
(i) is not fixed by the contract for the supply of
the services; or
(ii) is not to be determined in a manner agreed to
by the consumer and supplier;
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there is a guarantee that the services will be supplied within
a reasonable time.
63. Services to which this Subdivision does not apply
(1) This Subdivision does not apply to services that are, or are
to be, supplied under:
(a) a contract for or in relation to the transportation or
storage of goods for the purposes of a business,
trade, profession or occupation carried on or
engaged in by the person for whom the goods are
transported or stored; or
(b) a contract of insurance.
(2) To avoid doubt, subsection (1)(a) does not apply if the
consignee of the goods is not carrying on or engaged in a
business, trade, profession or occupation in relation to the
goods.
Note: This subsection was inserted as a response to the decision of
the High Court of Australia in Wallis v Downard-Pickford
(North Queensland) Pty Ltd [1994] HCA 17.
Subdivision C — Guarantees not to be excluded etc. by contract
64. Guarantees not to be excluded etc. by contract
(1) A term of a contract (including a term that is not set out in
the contract but is incorporated in the contract by another
term of the contract) is void to the extent that the term
purports to exclude, restrict or modify, or has the effect of
excluding, restricting or modifying:
(a) the application of all or any of the provisions of this
Division; or
(b) the exercise of a right conferred by such a provision;
or
(c) any liability of a person for a failure to comply with
a guarantee that applies under this Division to a
supply of goods or services.
(2) A term of a contract is not taken, for the purposes of this
section, to exclude, restrict or modify the application of a
provision of this Division unless the term does so expressly
or is inconsistent with the provision.
64A. Limitation of liability for failures to comply with guarantees
(1) A term of a contract for the supply by a person of goods
other than goods of a kind ordinarily acquired for personal,
domestic or household use or consumption is not void
under section 64 merely because the term limits the
person’s liability for failure to comply with a guarantee
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(other than a guarantee under section 51, 52 or 53) to one
or more of the following:
(a) the replacement of the goods or the supply of
equivalent goods;
(b) the repair of the goods;
(c) the payment of the cost of replacing the goods or of
acquiring equivalent goods;
(d) the payment of the cost of having the goods repaired.
(2) A term of a contract for the supply by a person of services
other than services of a kind ordinarily acquired for
personal, domestic or household use or consumption is not
void under section 64 merely because the term limits the
person’s liability for failure to comply with a guarantee to:
(a) the supplying of the services again; or
(b) the payment of the cost of having the services
supplied again.
(3) This section does not apply in relation to a term of a
contract if the person to whom the goods or services were
supplied establishes that it is not fair or reasonable for the
person who supplied the goods or services to rely on that
term of the contract.
(4) In determining for the purposes of subsection (3) whether
or not reliance on a term of a contract is fair or reasonable,
a court is to have regard to all the circumstances of the
case, and in particular to the following matters:
(a) the strength of the bargaining positions of the person
who supplied the goods or services and the person to
whom the goods or services were supplied (the
buyer) relative to each other, taking into account,
among other things, the availability of equivalent
goods or services and suitable alternative sources of
supply;
(b) whether the buyer received an inducement to agree
to the term or, in agreeing to the term, had an
opportunity of acquiring the goods or services or
equivalent goods or services from any source of
supply under a contract that did not include that
term;
(c) whether the buyer knew or ought reasonably to have
known of the existence and extent of the term
(having regard, among other things, to any custom of
the trade and any previous course of dealing between
the parties);
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(d) in the case of the supply of goods, whether the goods
were manufactured, processed or adapted to the
special order of the buyer.
Subdivision D — Miscellaneous
65. Application of this Division to supplies of gas, electricity and
telecommunications
(1) This Division does not apply to a supply if the supply:
(a) is a supply of a kind specified in the regulations; and
(b) is a supply of gas, electricity or a
telecommunications service.
(2) A telecommunications service is a service for carrying
communications by means of guided or unguided
electromagnetic energy or both.
66. Display notices
(1) The Commonwealth Minister may determine, in writing,
that persons (the suppliers) who make supplies, or supplies
of a specified kind, to which guarantees apply under this
Division are required to display, in accordance with the
determination, a notice that meets the requirements of the
determination.
(2) A supplier who makes a supply to a consumer to which a
guarantee applies under this Division, and to which such a
determination relates, must ensure that a notice that meets
those requirements is, in accordance with the
determination:
(a) if the consumer takes delivery of the goods or
services at the supplier’s premises — displayed at
those premises; or
(b) otherwise — drawn to the consumer’s attention
before the consumer agrees to the supply of the
goods.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) Without limiting subsection (1), a determination under that
subsection may do all or any of the following:
(a) require the notice to include specified information
about the application of all or any of the provisions
of this Division and Part 5-4;
(b) specify where the notice must be displayed;
(c) specify how the notice must be drawn to the
attention of consumers;
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(d) specify requirements as to the form of the notice.
67. Conflict of laws
If:
(a) the proper law of a contract for the supply of goods
or services to a consumer would be the law of any
part of Australia but for a term of the contract that
provides otherwise; or
(b) a contract for the supply of goods or services to a
consumer contains a term that purports to substitute,
or has the effect of substituting, the following
provisions for all or any of the provisions of this
Division:
(i) the provisions of the law of a country other
than Australia;
(ii) the provisions of the law of a State or a
Territory;
the provisions of this Division apply in relation to the
supply under the contract despite that term.
68. Convention on Contracts for the International Sale of Goods
The provisions of the United Nations Convention on
Contracts for the International Sale of Goods, done at
Vienna on 11 April 1980, as amended and in force for
Australia from time to time, prevail over the provisions of
this Division to the extent of any inconsistency.
Note: The text of the Convention is set out in Australian Treaty
Series 1988 No. 32 ([1988] ATS 32). In 2010, the text of a
Convention in the Australian Treaty Series was accessible
through the Australian Treaties Library on the AustLII
website (www.austlii.edu.au).
Division 2 — Unsolicited consumer agreements
Subdivision A — Introduction
69. Meaning of unsolicited consumer agreement
(1) An agreement is an unsolicited consumer agreement if:
(a) it is for the supply, in trade or commerce, of goods
or services to a consumer; and
(b) it is made as a result of negotiations between a
dealer and the consumer:
(i) in each other’s presence at a place other than
the business or trade premises of the supplier
of the goods or services; or
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(ii) by telephone;
whether or not they are the only negotiations that
precede the making of the agreement; and
(c) the consumer did not invite the dealer to come to
that place, or to make a telephone call, for the
purposes of entering into negotiations relating to the
supply of those goods or services (whether or not the
consumer made such an invitation in relation to a
different supply); and
(d) the total price paid or payable by the consumer under
the agreement:
(i) is not ascertainable at the time the agreement
is made; or
(ii) if it is ascertainable at that time — is more
than $100 or such other amount prescribed
by the regulations.
(1AA)To avoid doubt, a place mentioned in subsection (1)(b)(i)
may be a public place, and need not be a place the dealer
cannot enter without the consumer’s consent or invitation.
Note: This subsection was inserted as a response to the decision of
the Federal Court of Australia in Australian Competition and
Consumer Commission v A.C.N. 099 814 749 Pty Ltd [2016]
FCA 403.
(1A) The consumer is not taken, for the purposes of
subsection (1)(c), to have invited the dealer to come to that
place, or to make a telephone call, merely because the
consumer has:
(a) given his or her name or contact details other than
for the predominant purpose of entering into
negotiations relating to the supply of the goods or
services referred to in subsection (1)(c); or
(b) contacted the dealer in connection with an
unsuccessful attempt by the dealer to contact the
consumer.
(2) An invitation merely to quote a price for a supply is not
taken, for the purposes of subsection (1)(c), to be an
invitation to enter into negotiations for a supply.
(3) An agreement is also an unsolicited consumer agreement
if it is an agreement of a kind that the regulations provide
are unsolicited consumer agreements.
(4) However, despite subsections (1) and (3), an agreement is
not an unsolicited consumer agreement if it is an
agreement of a kind that the regulations provide are not
unsolicited consumer agreements.
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page 156 [This compilation shows amendments proposed by Bill No. 19-2.]
70. Presumption that agreements are unsolicited consumer
agreements
(1) In a proceeding relating to a contravention or possible
contravention of this Division (other than a criminal
proceeding), an agreement is presumed to be an unsolicited
consumer agreement if:
(a) a party to the proceeding alleges that the agreement
is an unsolicited consumer agreement; and
(b) no other party to the proceeding proves that the
agreement is not an unsolicited consumer agreement.
(2) In a proceeding relating to a contravention or possible
contravention of this Division (other than a criminal
proceeding), it is presumed that a proposed agreement
would be an unsolicited consumer agreement if it were
made if:
(a) a party to the proceeding alleges that the proposed
agreement would be an unsolicited consumer
agreement if it were made; and
(b) no other party to the proceeding proves that the
proposed agreement would not be an unsolicited
consumer agreement if it were made.
71. Meaning of dealer
A dealer is a person who, in trade or commerce:
(a) enters into negotiations with a consumer with a view
to making an agreement for the supply of goods or
services to the consumer; or
(b) calls on, or telephones, a consumer for the purpose
of entering into such negotiations;
whether or not that person is, or is to be, the supplier of the
goods or services.
72. Meaning of negotiation
A negotiation, in relation to an agreement or a proposed
agreement, includes any discussion or dealing directed
towards the making of the agreement or proposed
agreement (whether or not the terms of the agreement or
proposed agreement are open to any discussion or dealing).
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page 157 [This compilation shows amendments proposed by Bill No. 19-2.]
Subdivision B — Negotiating unsolicited consumer agreements
73. Permitted hours for negotiating an unsolicited consumer
agreement
(1) A dealer must not call on a person for the purpose of
negotiating an unsolicited consumer agreement, or for an
incidental or related purpose:
(a) at any time on a Sunday or a public holiday; or
(b) before 9 am on any other day; or
(c) after 6 pm on any other day (or after 5 pm if the
other day is a Saturday).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) Subsection (1) does not apply if the dealer calls on the
person in accordance with consent that:
(a) was given by the person to the dealer or a person
acting on the dealer’s behalf; and
(b) was not given in the presence of the dealer or a
person acting on the dealer’s behalf.
Note: The Do Not Call Register Act 2006 may apply to a telephone
call made for the purpose of negotiating an unsolicited
consumer agreement.
74. Disclosing purpose and identity
A dealer who calls on a person for the purpose of
negotiating an unsolicited consumer agreement, or for an
incidental or related purpose, must, as soon as practicable
and in any event before starting to negotiate:
(a) clearly advise the person that the dealer’s purpose is
to seek the person’s agreement to a supply of the
goods or services concerned; and
(b) clearly advise the person that the dealer is obliged to
leave the premises immediately on request; and
(c) provide to the person such information relating to
the dealer’s identity as is prescribed by the
regulations.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
75. Ceasing to negotiate on request
(1) A dealer who calls on a person at any premises for the
purpose of negotiating an unsolicited consumer agreement,
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or for an incidental or related purpose, must leave the
premises immediately on the request of:
(a) the occupier of the premises, or any person acting
with the actual or apparent authority of the occupier;
or
(b) the person (the prospective consumer) with whom
the negotiations are being conducted.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If the prospective consumer makes such a request, the
dealer must not contact the prospective consumer for the
purpose of negotiating an unsolicited consumer agreement
(or for an incidental or related purpose) for at least 30 days
after the prospective consumer makes the request.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) If the dealer is not, or is not to be, the supplier of the goods
or services to which the negotiations relate:
(a) subsection (2) applies to that supplier, and any
person acting on behalf of that supplier, in the same
way that it applies to the dealer; but
(b) subsection (2) does not apply to the dealer
contacting the prospective customer in relation to a
supply by another supplier.
76. Informing person of termination period etc.
A dealer must not make an unsolicited consumer
agreement with a person unless:
(a) before the agreement is made, the person is given
information as to the following:
(i) the person’s right to terminate the agreement
during the termination period;
(ii) the way in which the person may exercise
that right;
(iii) such other matters as are prescribed by the
regulations; and
(b) if the agreement is made in the presence of both the
dealer and the person — the person is given the
information in writing; and
(c) if the agreement is made by telephone — the person
is given the information by telephone, and is
subsequently given the information in writing; and
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(d) the form in which, and the way in which, the person
is given the information complies with any other
requirements prescribed by the regulations.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
77. Liability of suppliers for contraventions by dealers
If:
(a) a dealer contravenes a provision of this Subdivision in
relation to an unsolicited consumer agreement; and
(b) the dealer is not, or is not to be, the supplier of the
goods or services to which the agreement relates;
the supplier of the goods or services is also taken to have
contravened that provision in relation to the agreement.
Subdivision C — Requirements for unsolicited consumer agreements etc.
78. Requirement to give document to the consumer
(1) If an unsolicited consumer agreement was not negotiated
by telephone, the dealer who negotiated the agreement
must give a copy of the agreement to the consumer under
the agreement immediately after the consumer signs the
agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If an unsolicited consumer agreement was negotiated by
telephone, the dealer who negotiated the agreement must,
within 5 business days after the agreement was made or
such longer period agreed by the parties, give to the
consumer under the agreement:
(a) personally; or
(b) by post; or
(c) with the consumer’s consent — by electronic
communication;
a document (the agreement document) evidencing the
agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) An unsolicited consumer agreement was negotiated by
telephone if the negotiations that resulted in the making of
the agreement took place by telephone (whether or not
other negotiations preceded the making of the agreement).
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page 160 [This compilation shows amendments proposed by Bill No. 19-2.]
79. Requirements for all unsolicited consumer agreements etc.
The supplier under an unsolicited consumer agreement
must ensure that the agreement, or (if the agreement was
negotiated by telephone) the agreement document,
complies with the following requirements:
(a) it must set out in full all the terms of the agreement,
including:
(i) the total consideration to be paid or provided
by the consumer under the agreement or, if
the total consideration is not ascertainable at
the time the agreement is made, the way in
which it is to be calculated; and
(ii) any postal or delivery charges to be paid by
the consumer;
(b) its front page must include a notice that:
(i) conspicuously and prominently informs the
consumer of the consumer’s right to
terminate the agreement; and
(ii) conspicuously and prominently sets out any
other information prescribed by the
regulations; and
(iii) complies with any other requirements
prescribed by the regulations;
(c) it must be accompanied by a notice that:
(i) may be used by the consumer to terminate
the agreement; and
(ii) complies with any requirements prescribed
by the regulations;
(d) it must conspicuously and prominently set out in
full:
(i) the supplier’s name; and
(ii) if the supplier has an ABN — the supplier’s
ABN; and
(iii) if the supplier does not have an ABN but has
an ACN — the supplier’s ACN; and
(iv) the supplier’s business address (not being a
post box) or, if the supplier does not have a
business address, the supplier’s residential
address; and
(v) if the supplier has an email address — the
supplier’s email address; and
(vi) if the supplier has a fax number — the
supplier’s fax number;
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(e) it must be printed clearly or typewritten (apart from
any amendments to the printed or typewritten form,
which may be handwritten);
(f) it must be transparent.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
80. Additional requirements for unsolicited consumer agreements not
negotiated by telephone
The supplier under an unsolicited consumer agreement that
was not negotiated by telephone must ensure that, in
addition to complying with the requirements of section 79,
the agreement complies with the following requirements:
(a) the agreement must be signed by the consumer under
the agreement;
(b) if the agreement is signed by a person on the
supplier’s behalf — the agreement must state that
the person is acting on the supplier’s behalf, and
must set out in full:
(i) the person’s name; and
(ii) the person’s business address (not being a
post box) or, if the person does not have a
business address, the person’s residential
address; and
(iii) if the person has an email address — the
person’s email address.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
81. Requirements for amendments of unsolicited consumer
agreements
The supplier under an unsolicited consumer agreement
must ensure that any amendments to the agreement are
signed by both parties to the agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
Subdivision D — Terminating unsolicited consumer agreements
82. Terminating an unsolicited consumer agreement during the
termination period
(1) The consumer under an unsolicited consumer agreement
may, during the period provided under subsection (3),
terminate the agreement by indicating, in an oral or written
notice to the supplier under the agreement, an intention to
terminate the agreement.
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page 162 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) A right of termination under this section may be exercised:
(a) despite affirmation of the agreement by the
consumer; and
(b) even though the agreement has been fully executed.
(3) The period during which the consumer may terminate the
agreement is whichever of the following periods is the
longest:
(a) if the agreement was not negotiated by telephone —
the period starting on the day on which the
agreement was made and ending at the end of the
tenth business day after the day on which the
agreement was made;
(b) if the agreement was negotiated by telephone — the
period starting on the day on which the agreement
was made and ending at the end of the tenth business
day after the day on which the consumer was given
the agreement document relating to the agreement;
(c) if one or more of sections 73 (permitted hours for
negotiating an unsolicited consumer agreement), 74
(disclosing purpose and identity) and 75 (ceasing to
negotiate on request) were contravened in relation to
the agreement:
(i) if the agreement was not negotiated by
telephone—the period starting on the day on
which the agreement was made and ending
at the end of the period of 3 months starting
on the day after the day on which the
agreement was made; or
(ii) if the agreement was negotiated by
telephone—the period starting on the day on
which the agreement was made and ending
at the end of the period of 3 months starting
on the day after the day on which the
consumer was given the agreement
document relating to the agreement;
(d) if one or more of section 76 (informing consumer of
termination period), a provision of Subdivision C
(requirements for unsolicited consumer agreements)
and section 86 (prohibition on supplies etc.) were
contravened in relation to the agreement:
(i) if the agreement was not negotiated by
telephone—the period starting on the day on
which the agreement was made and ending
at the end of the period of 6 months starting
on the day after the day on which the
agreement was made; or
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(ii) if the agreement was negotiated by
telephone—the period starting on the day on
which the agreement was made and ending
at the end of the period of 6 months starting
on the day after the day on which the
consumer was given the agreement
document relating to the agreement;
(e) such other period as the agreement provides.
(4) If the notice under subsection (1) is written, it may be
given:
(a) by delivering it personally to the supplier; or
(b) by delivering it, or sending it by post, in an envelope
addressed to the supplier, to the supplier’s address
referred to in section 79(d)(iv); or
(c) if the supplier has an email address — by sending it
to the supplier’s email address referred to in
section 79(d)(v); or
(d) if the supplier has a fax number — by faxing it to the
supplier’s fax number referred to in
section 79(d)(vi).
(5) A notice under subsection (1) sent by post to a supplier is
taken to have been given to the supplier at the time of
posting.
(6) There are no requirements relating to the form or content of
a notice under subsection (1).
83. Effect of termination
(1) If an unsolicited consumer agreement is terminated in
accordance with section 82:
(a) the agreement is taken to have been rescinded by
mutual consent; and
(b) any related contract or instrument is void.
(2) A related contract or instrument, in relation to an
unsolicited consumer agreement, is:
(a) any contract of guarantee or indemnity that is related
to the agreement; or
(b) any instrument related to the agreement that creates
a mortgage or charge in favour of the supplier under
the contract or the dealer in relation to the contract
(or a person nominated by the supplier or dealer); or
(c) any contract or instrument (other than an instrument
of a kind referred to in paragraph (b)) that is
collateral or related to the agreement;
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but does not include a tied continuing credit contract
(within the meaning of section 127(2) of Schedule 1 to the
National Consumer Credit Protection Act 2009), or a tied
loan contract (within the meaning of section 127(3) of that
Schedule).
(3) The termination of an unsolicited consumer agreement has
effect for the purposes of section 82 and this section even
if:
(a) the supplier under the agreement has not received
the notice of termination; or
(b) the goods or services supplied under the agreement
have been wholly or partly consumed or used.
84. Obligations of suppliers on termination
If an unsolicited consumer agreement is terminated in
accordance with section 82, the supplier under the
agreement must, immediately upon being notified of the
termination, return or refund to the consumer under the
agreement any consideration (or the value of any
consideration) that the consumer gave under the agreement
or a related contract or instrument.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
85. Obligations and rights of consumers on termination
(1) If an unsolicited consumer agreement is terminated in
accordance with section 82, the consumer under the
agreement must, within a reasonable time:
(a) return to the supplier under the agreement any
goods:
(i) that have been received from the supplier
under the agreement; and
(ii) that the consumer has not already consumed;
or
(b) notify the supplier of the place where the
supplier may collect the goods.
(2) The goods become the property of the consumer, freed and
discharged from all liens and charges of any description, if:
(a) the consumer gives notice to the supplier under
subsection (1)(b); and
(b) the supplier does not collect the goods within
30 days after the termination of the contract.
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page 165 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) If:
(a) the agreement is terminated in accordance with
section 82 after the end of:
(i) if the agreement was not negotiated by
telephone — the period starting on the day
on which the agreement was made and
ending at the end of the tenth business day
after the day on which the agreement was
made; or
(ii) if the agreement was negotiated by
telephone — the period starting on the day
on which the agreement was made and
ending at the end of the tenth business day
after the day on which the consumer was
given the agreement document relating to
the agreement; and
(b) the consumer returns the goods to the supplier, or the
supplier collects the goods, under this section; and
(c) the consumer has failed to take reasonable care of
the goods;
the consumer is liable to pay compensation to the supplier for
the damage to, or depreciation in the value of, the goods.
(4) The compensation is recoverable in a court of competent
jurisdiction.
(5) However, the consumer is not liable for any such damage
or depreciation attributable to normal use of the goods or to
circumstances beyond the consumer’s control.
(6) If:
(a) an unsolicited consumer agreement is terminated in
accordance with section 82 after the end of:
(i) if the agreement was not negotiated by
telephone — the period starting on the day
on which the agreement was made and
ending at the end of the tenth business day
after the day on which the agreement was
made; or
(ii) if the agreement was negotiated by
telephone — the period starting on the day
on which the agreement was made and
ending at the end of the tenth business day
after the day on which the consumer was
given the agreement document relating to
the agreement; and
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page 166 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) prior to the termination, but after the end of that
period, a service was supplied under the agreement;
the termination does not affect any liability of the consumer
under the agreement to provide consideration for the service.
86. Prohibition on supplies etc.
(1) The supplier under an unsolicited consumer agreement
must not:
(a) supply to the consumer under the agreement the
goods or services to be supplied under the
agreement; or
(b) accept any payment, or any other consideration, in
connection with those goods or services; or
(c) require any payment, or any other consideration, in
connection with those goods or services;
during:
(d) if the agreement was not negotiated by telephone —
the period starting on the day on which the
agreement was made and ending at the end of the
tenth business day after the day on which the
agreement was made; or
(e) if the agreement was negotiated by telephone — the
period starting on the day on which the agreement
was made and ending at the end of the tenth business
day after the day on which the consumer was given
the agreement document relating to the agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If the supplier supplies goods to the consumer in
contravention of this section, the consumer has the same
rights in relation to the goods as if the goods were
unsolicited goods.
Note: Section 41 deals with unsolicited goods.
(3) If the supplier supplies services to the consumer in
contravention of this section, the consumer has the same
rights in relation to the services as if the services were
unsolicited services.
Note: Section 42 deals with unsolicited services.
87. Repayment of payments received after termination
If an unsolicited consumer agreement is terminated in
accordance with section 82, the supplier under the
agreement must immediately refund to the consumer under
the agreement any payment:
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page 167 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) that the consumer, or a person acting on the
consumer’s behalf, makes to the supplier after the
termination; and
(b) that purports to be made under the agreement or a
related contract or instrument.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
88. Prohibition on recovering amounts after termination
(1) If an unsolicited consumer agreement is terminated in
accordance with section 82, a person must not:
(a) bring, or assert an intention to bring, legal
proceedings against the consumer; or
(b) take, or assert an intention to take, any other action
against the consumer;
in relation to an amount alleged to be payable, under the
agreement or a related contract or instrument, by the
consumer under the agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(1A) Subsection (1) does not apply to:
(a) bringing, or asserting an intention to bring, legal
proceedings against the consumer; or
(b) taking, or asserting an intention to take, any other
action against the consumer;
to enforce a liability under section 85(3), or a liability of a
kind referred to in section 85(6).
(2) If an unsolicited consumer agreement is terminated in
accordance with section 82, a person must not, for the
purpose of recovering an amount alleged to be payable,
under the agreement or a related contract or instrument, by
the consumer under the agreement:
(a) place the consumer’s name, or cause the consumer’s
name to be placed, on a list of defaulters or debtors;
or
(b) assert an intention to place the consumer’s name, or
cause the consumer’s name to be placed, on such a
list.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) Without limiting Division 2 of Part 5-2, an injunction
granted under that Division may require a person
responsible for keeping a list of defaulters or debtors on
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page 168 [This compilation shows amendments proposed by Bill No. 19-2.]
which the consumer’s name has been wrongly placed to
remove the name from that list.
Subdivision E — Miscellaneous
89. Certain provisions of unsolicited consumer agreements void
(1) A provision (however described) of an unsolicited
consumer agreement is void if it has the effect of, or
purports to have the effect of:
(a) excluding, limiting, modifying or restricting a right
of the consumer under the agreement to terminate
the agreement under this Division; or
(b) otherwise excluding, limiting, modifying or
restricting the effect or operation of this Division; or
(c) making a dispute relating to the agreement, or to a
supply to which the agreement relates, justiciable by
a court by which the dispute would not otherwise be
justiciable.
(2) The supplier under an unsolicited consumer agreement
must ensure that the agreement does not include, or purport
to include, a provision (however described) that is, or
would be, void because of subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) The supplier under an unsolicited consumer agreement
must not attempt to enforce or rely on a provision
(however described) that is void because of subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
90. Waiver of rights
(1) The consumer under an unsolicited consumer agreement is
not competent to waive any right conferred by this
Division.
(2) The supplier under the unsolicited consumer agreement
must not induce, or attempt to induce, the consumer to
waive any right conferred by this Division.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
91. Application of this Division to persons to whom rights of
consumers and suppliers are assigned etc.
(1) This Division applies in relation to a person to whom the
rights of a consumer (the original consumer) under a
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contract for the supply of goods or services are assigned or
transferred, or pass by operation of law, (whether from the
original consumer or from another person) as if the person
were the original consumer.
(2) This Division applies in relation to a person to whom the
rights of a supplier (the original supplier) under a contract
for the supply of goods or services are assigned or
transferred, or pass by operation of law, (whether from the
original supplier or from another person) as if the person
were the original supplier.
92. Application of this Division to supplies to third parties
This Division applies in relation to a contract for the
supply of goods or services to a consumer (the original
consumer) on the order of another person as if the other
person were also the consumer.
93. Effect of contravening this Division
(1) The supplier under an unsolicited consumer agreement
cannot enforce the agreement against the consumer under
the agreement if a provision of this Division (other than
section 85) has been contravened in relation to the
agreement.
(2) This section does not prevent any action being taken under
this Schedule in relation to the contravention.
94. Regulations may limit the application of this Division
This Division (other than section 73) does not apply, or
provisions of this Division (other than section 73) that are
specified in the regulations do not apply, to or in relation
to:
(a) circumstances of a kind specified in the regulations;
or
(b) agreements of a kind specified in the regulations; or
(c) the conduct of businesses of a kind specified in the
regulations.
95. Application of this Division to certain conduct covered by the
Corporations Act
This Division does not apply in relation to conduct to
which section 736, 992A or 992AA of the Corporations
Act 2001 applies.
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Chapter 3 Specific protections
s. 96
page 170 [This compilation shows amendments proposed by Bill No. 19-2.]
Note: Section 736 of the Corporations Act 2001 prohibits hawking
of securities. Section 992A of that Act prohibits hawking of
certain financial products. Section 992AA of that Act
prohibits hawking of interests in managed investment
schemes (which for the purposes of that Act include interests
in notified foreign passport funds).
Division 3 — Lay-by agreements
96. Lay-by agreements must be in writing etc.
(1) A supplier of goods who is a party to a lay-by agreement
must ensure that:
(a) the agreement is in writing; and
(b) a copy of the agreement is given to the consumer to
whom the goods are, or are to be, supplied.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A supplier of goods who is a party to a lay-by agreement
must ensure that the agreement is transparent.
(3) A lay-by agreement is an agreement between a supplier of
goods and a consumer for the supply, in trade or
commerce, of the goods on terms (whether express or
implied) which provide that:
(a) the goods will not be delivered to the consumer until
the total price of the goods has been paid; and
(b) the price of the goods is to be paid by:
(i) 3 or more instalments; or
(ii) if the agreement specifies that it is a lay-by
agreement — 2 or more instalments.
(4) For the purposes of subsection (3)(b), any deposit paid by
the consumer for the goods is taken to be an instalment.
97. Termination of lay-by agreements by consumers
(1) A consumer who is party to a lay-by agreement may
terminate the agreement at any time before the goods to
which the agreement relates are delivered to the consumer
under the agreement.
(2) A supplier of goods who is a party to a lay-by agreement
must ensure that the agreement does not require the
consumer to pay a charge (a termination charge) for the
termination of the agreement unless:
(a) the agreement is terminated by the consumer; and
(b) the supplier has not breached the agreement.
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page 171 [This compilation shows amendments proposed by Bill No. 19-2.]
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A supplier of goods who is a party to a lay-by agreement
must ensure that, if the agreement provides that a
termination charge is payable, the amount of the charge is
not more than the supplier’s reasonable costs in relation to
the agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
98. Termination of lay-by agreements by suppliers
A supplier of goods who is a party to a lay-by agreement
must not terminate the agreement unless:
(a) the consumer who is a party to the agreement
breached a term of the agreement; or
(b) the supplier is no longer engaged in trade or
commerce; or
(c) the goods to which the agreement relates are no
longer available.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
99. Effect of termination
(1) If a lay-by agreement is terminated by a party to the
agreement, the supplier must refund to the consumer all the
amounts paid by the consumer under the agreement other
than any termination charge that is payable under the
agreement.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) The supplier is entitled to recover any unpaid termination
charge from the consumer as a debt if the amounts paid by
the consumer under the lay-by agreement are not enough to
cover the charge.
(3) If a lay-by agreement is terminated by a party to the
agreement, the supplier is not entitled to damages, or to
enforce any other remedy, in relation to that termination
except as provided for by this section.
Fair Trading Act 2010
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page 172 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 3A—Gift cards
Subdivision A—Introduction
99A. Meaning of gift card
A gift card is:
(a) an article (whether in physical or electronic form)
that:
(i) is of a kind that is commonly known as a gift
card or gift voucher; and
(ii) is redeemable for goods or services; or
(b) an article of a kind specified in regulations made for
the purposes of this paragraph;
but does not include an article of a kind specified in the
regulations.
Subdivision B—Requirements relating to gift cards
99B. Gift cards to be redeemable for at least 3 years
(1) A person must not, in trade or commerce, supply a gift card
to a consumer if the day that the gift card ceases to be
redeemable is earlier than 3 years after the day of that
supply.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If:
(a) a gift card is, in trade or commerce, supplied to a
consumer; and
(b) the day that the gift card ceases to be redeemable is
earlier than 3 years after the day of that supply;
the day that the gift card ceases to be redeemable is taken
to be 3 years after the day of that supply.
(3) Subsection (2) does not affect a person’s liability for an
alleged contravention of subsection (1) or section 191A.
99C. When gift card ceases to be redeemable to appear prominently on
gift card
A person must not, in trade or commerce, supply a gift card
to a consumer if one of the following does not appear
prominently on the gift card:
(a) the date the gift card ceases to be redeemable;
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(b) the month and year the gift card ceases to be
redeemable;
(c) the date the gift card is supplied and a statement that
identifies the period during which the gift card is
redeemable;
(d) the month and year the gift card is supplied and a
statement that identifies the period during which the
gift card is redeemable;
(e) the words “no expiry date” or words to that effect.
Note: A pecuniary penalty may be imposed for a contravention of
this section.
99D. Terms and conditions not to allow post-supply fees
(1) A person must not, in trade or commerce, supply a gift card
to a consumer if the terms or conditions (however
described) of the gift card allow or require the payment of
a post-supply fee in relation to the gift card.
Note: A pecuniary penalty may be imposed for a contravention
of this subsection.
(2) A post-supply fee is a fee or charge payable in relation to a
gift card after it is supplied to a consumer, other than a fee
or charge of a kind specified in the regulations.
99E. Post-supply fees not to be demanded or received
A person must not, in trade or commerce, demand or
receive payment of a post-supply fee in relation to a gift
card.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
99F. Certain terms and conditions of gift card void
(1) A term or condition (however described) of a gift card is
void if it has the effect of, or purports to have the effect of:
(a) allowing or requiring the payment of a post-supply
fee in relation to the gift card; or
(b) reducing the period that the gift card ceases to be
redeemable to a period that ends earlier than 3 years
after the day the gift card is supplied to a consumer.
(2) The supplier of a gift card must ensure that the terms or
conditions (however described) of the gift card do not
include, or purport to include, a term or condition that is, or
would be, void because of subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
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page 174 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) This section does not affect a person’s liability for an
alleged contravention of:
(a) section 99B(1); or
(b) section 99C; or
(c) section 99D(1); or
(d) section 99E; or
(e) section 191A; or
(f) section 191B; or
(g) section 191C; or
(h) section 191D.
Subdivision C—Miscellaneous
99G. Regulations may limit application of this Division
The regulations may provide that some or all of the
provisions of this Division do not apply to or in relation to:
(a) gift cards of a kind prescribed by the regulations; or
(b) persons of a kind prescribed by the regulations; or
(c) gift cards supplied in circumstances prescribed by
the regulations.
Division 4 — Miscellaneous
100. Supplier must provide proof of transaction etc.
(1) If:
(a) a person (the supplier), in trade or commerce,
supplies goods or services to a consumer; and
(b) the total price (excluding GST) of the goods or
services is $75 or more;
the supplier must give the consumer a proof of transaction
as soon as practicable after the goods or services are so
supplied.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If:
(a) a person (the supplier), in trade or commerce,
supplies goods or services to a consumer; and
(b) the total price (excluding GST) of the goods or
services is less than $75;
the consumer may request a proof of transaction from the
supplier as soon as practicable after the goods or services
are so supplied.
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page 175 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) If a request is made under subsection (2), the supplier must
give the proof of transaction within 7 days after the request
is made.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) A proof of transaction for a supply of goods or services to
a consumer is a document that:
(a) identifies the supplier of the goods or services; and
(b) if the supplier has an ABN — states the supplier’s
ABN; and
(c) if the supplier does not have an ABN but has an
ACN — states the supplier’s ACN; and
(d) states the date of the supply; and
(e) states the goods or services supplied to the
consumer; and
(f) states the price of the goods or services.
Note: The following are examples of a proof of transaction:
(a) a tax invoice within the meaning of the A New Tax
System (Goods and Services Tax) Act 1999;
(b) a cash register receipt;
(c) a credit card or debit card statement;
(d) a handwritten receipt;
(e) a lay-by agreement;
(f) a confirmation or receipt number provided for a
telephone or internet transaction.
(5) The supplier must ensure that the proof of transaction
given under subsection (1) or (3) is transparent.
101. Consumer may request an itemised bill
(1) If a person (the supplier), in trade or commerce, supplies
services to a consumer, the consumer may request that the
supplier give the consumer an itemised bill that:
(a) specifies how the price of the services was
calculated; and
(b) includes, if applicable, the number of hours of labour
that related to the supply of the services and the
hourly rate for that labour; and
(c) includes, if applicable, a list of the materials used to
supply the services and the amount charged for those
materials.
(2) The request under subsection (1) must be made within
30 days after:
(a) the services are supplied; or
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(b) the consumer receives a bill or account from the
supplier for the supply of the services;
whichever occurs later.
(3) The supplier must give the consumer the itemised bill
within 7 days after the request is made.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) The supplier must not charge the consumer for the itemised
bill.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(5) The supplier must ensure that the itemised bill is
transparent.
102. Prescribed requirements for warranties against defects
(1) The regulations may prescribe requirements relating to the
form and content of warranties against defects.
(2) A person must not, in connection with the supply, in trade
or commerce, of goods or services to a consumer:
(a) give to the consumer a document that evidences a
warranty against defects that does not comply with
the requirements prescribed for the purposes of
subsection (1); or
(b) represent directly to the consumer that the goods or
services are goods or services to which such a
warranty against defects relates.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A warranty against defects is a representation
communicated to a consumer in connection with the supply
of goods or services, at or about the time of supply, to the
effect that a person will (unconditionally or on specified
conditions):
(a) repair or replace the goods or part of them; or
(b) provide again or rectify the services or part of them;
or
(c) wholly or partly recompense the consumer;
if the goods or services or part of them are defective, and
includes any document by which such a representation is
evidenced.
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page 177 [This compilation shows amendments proposed by Bill No. 19-2.]
103. Repairers must comply with prescribed requirements
(1) The regulations may prescribe requirements relating to the
form and content of notices to be given relating to the
repair of goods supplied to a consumer.
(2) A person (the repairer) must not, in trade or commerce,
accept from another person goods that the other person
acquired as a consumer if the repairer:
(a) accepts the goods for the purpose of repairing them;
and
(b) does not give to the other person a notice that
complies with the requirements prescribed for the
purposes of subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
Part 3-3 — Safety of consumer goods and product related
services
Division 1 — Safety standards
104. Making safety standards for consumer goods and product related
services
(1) The Commonwealth Minister may, by written notice
published on the internet, make a safety standard for one
or both of the following:
(a) consumer goods of a particular kind;
(b) product related services of a particular kind.
(2) A safety standard for consumer goods of a particular kind
may consist of such requirements about the following
matters as are reasonably necessary to prevent or reduce
risk of injury to any person:
(a) the performance, composition, contents, methods of
manufacture or processing, design, construction,
finish or packaging of consumer goods of that kind;
(b) the testing of consumer goods of that kind during, or
after the completion of, manufacture or processing;
(c) the form and content of markings, warnings or
instructions to accompany consumer goods of that
kind.
(3) A safety standard for product related services of a
particular kind may consist of such requirements about the
following matters as are reasonably necessary to prevent or
reduce risk of injury to any person:
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page 178 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) the manner in which services of that kind are
supplied (including, but not limited to, the method of
supply);
(b) the skills or qualifications of persons who supply
such services;
(c) the materials used in supplying such services;
(d) the testing of such services;
(e) the form and content of warnings, instructions or
other information about such services.
105. Declaring safety standards for consumer goods and product
related services
(1) The Commonwealth Minister may, by written notice
published on the internet, declare that the following is a
safety standard for consumer goods, or product related
services, of a kind specified in the instrument:
(a) a particular standard, or a particular part of a
standard, prepared or approved by Standards
Australia or by an association prescribed by the
regulations;
(b) such a standard, or such a part of a standard, with
additions or variations specified in the notice.
(2) The Commonwealth Minister must not declare under
subsection (1) that a standard, or a part of a standard,
referred to in that subsection is a safety standard for:
(a) consumer goods of a particular kind; or
(b) product related services of a particular kind;
if that standard or part is inconsistent with a safety standard
for those goods or services that is in force and that was
made under section 104(1).
106. Supplying etc. consumer goods that do not comply with safety
standards
(1) A person must not, in trade or commerce, supply consumer
goods of a particular kind if:
(a) a safety standard for consumer goods of that kind is
in force; and
(b) those goods do not comply with the standard.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
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page 179 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) A person must not, in trade or commerce, offer for supply
(other than for export) consumer goods the supply of which
is prohibited by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A person must not, in or for the purposes of trade or
commerce, manufacture, possess or have control of
consumer goods the supply of which is prohibited by
subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) In a proceeding under Part 5-2 in relation to a
contravention of subsection (3), it is a defence if the
defendant proves that the defendant’s manufacture,
possession or control of the goods was not for the purpose
of supplying the goods (other than for export).
(5) A person must not, in trade or commerce, export consumer
goods the supply of which is prohibited by subsection (1)
unless:
(a) the person applies, in writing, to the Commonwealth
Minister for an approval to export those goods; and
(b) the Commonwealth Minister gives such an approval
by written notice given to the person.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(6) If the Commonwealth Minister gives an approval under
subsection (5), he or she must cause a statement setting out
particulars of the approval to be tabled in each House of
the Parliament of the Commonwealth within 7 sitting days
of that House after the approval is given.
(7) If:
(a) a person supplies consumer goods in contravention
of this section; and
(b) another person suffers loss or damage:
(i) because of a defect in, or a dangerous
characteristic of, the goods; or
(ii) because of a reasonably foreseeable use
(including a misuse) of the goods; or
(iii) because, contrary to the safety standard, he
or she was not provided with particular
information in relation to the goods; and
(c) the other person would not have suffered the loss or
damage if the goods had complied with the safety
standard;
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the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
107. Supplying etc. product related services that do not comply with
safety standards
(1) A person must not, in trade or commerce, supply product
related services of particular kind if:
(a) a safety standard for services of that kind is in force;
and
(b) those services do not comply with the standard.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, offer for supply
product related services the supply of which is prohibited
by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) If:
(a) a person supplies product related services in
contravention of this section; and
(b) another person suffers loss or damage:
(i) because of defect in, or a dangerous
characteristic of, consumer goods that results
from the services being supplied; or
(ii) because of a reasonably foreseeable use
(including a misuse) of consumer goods that
results from the services being supplied; or
(iii) because, contrary to the safety standard, he
or she was not provided with particular
information in relation to the services; and
(c) the other person would not have suffered the loss or
damage if the services had complied with the safety
standard;
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
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108. Requirement to nominate a safety standard
If:
(a) a safety standard for consumer goods of a particular
kind is in force; and
(b) the standard specifies, as alternative methods of
complying with the standard (or part of the
standard), 2 or more sets of requirements relating to
goods of that kind; and
(c) the regulator gives to a supplier of goods of that kind
a written request that the supplier nominate which of
those sets of requirements the supplier intends to
comply with as the supplier’s method of complying
with the standard;
the supplier must, within the period specified in the
request, give to the regulator a written notice specifying
which of those sets of requirements the supplier intends to
comply with as the supplier’s method of complying with
the standard.
Division 2 — Bans on consumer goods and product related services
Subdivision A — Interim bans
109. Interim bans on consumer goods or product related services that
will or may cause injury to any person etc.
(1) A responsible Minister may, by written notice published on
the internet, impose an interim ban on consumer goods of
a particular kind if:
(a) it appears to the responsible Minister that:
(i) consumer goods of that kind will or may
cause injury to any person; or
(ii) a reasonably foreseeable use (including a
misuse) of consumer goods of that kind will
or may cause injury to any person; or
(b) another responsible Minister has imposed, under
paragraph (a), an interim ban:
(i) on consumer goods of the same kind; or
(ii) on consumer goods of a kind that includes
those goods;
and that ban is still in force.
(2) A responsible Minister may, by written notice published on
the internet, impose an interim ban on product related
services of a particular kind if:
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(a) it appears to the responsible Minister that:
(i) as a result of services of that kind being
supplied, consumer goods of a particular
kind will or may cause injury to any person;
or
(ii) a reasonably foreseeable use (including a
misuse) of consumer goods of a particular
kind, to which such services relate, will or
may cause injury to any person as a result of
such services being supplied; or
(b) another responsible Minister has imposed, under
paragraph (a), an interim ban:
(i) on product related services of the same kind;
or
(ii) on product related services that include those
services;
and that ban is still in force.
110. Places in which interim bans apply
(1) An interim ban imposed by the Commonwealth Minister
applies in all States and Territories.
(2) An interim ban imposed by a responsible Minister who is
Minister of a State applies in the State.
(3) An interim ban imposed by a responsible Minister who is a
Minister of a Territory applies in the Territory.
111. Ban period for interim bans
(1) An interim ban imposed by a responsible Minister is in
force during the period (the ban period) that:
(a) starts on the day (the start day) specified in the
notice imposing the ban; and
(b) subject to this Subdivision, ends at the end of
60 days after the start day.
(2) Before the ban period for the interim ban ends, the
responsible Minister may, by written notice published on
the internet, extend the ban period for the ban by a period
of up to 30 days.
(3) If:
(a) the ban period for the interim ban is extended under
subsection (2); and
(b) the extended ban period for the ban has not ended;
and
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(c) the interim ban was not imposed by the
Commonwealth Minister;
the responsible Minister may, in writing, request the
Commonwealth Minister to extend the extended ban period
for the ban.
(4) If a request is made under subsection (3), the
Commonwealth Minister may, by written notice published
on the internet, extend the extended ban period for the
interim ban by a further period of up to 30 days.
(5) If:
(a) a request is made under subsection (3); and
(b) the Commonwealth Minister has not made a decision
on the request immediately before the extended ban
period for the interim ban is to end;
the Commonwealth Minister is taken to have decided to
extend the extended ban period for the ban by a further
period of 30 days.
(6) If:
(a) the ban period for the interim ban is extended under
subsection (2); and
(b) the extended ban period for the ban has not ended;
and
(c) the interim ban was imposed by the Commonwealth
Minister;
the Commonwealth Minister may, by written notice
published on the internet, extend the extended ban period
for the interim ban by a further period of up to 30 days.
112. Interaction of multiple interim bans
(1) If:
(a) an interim ban (the original ban) on consumer goods
of a particular kind (the banned goods) is imposed
by a responsible Minister other than the
Commonwealth Minister; and
(b) while the original ban is in force, the
Commonwealth Minister imposes an interim ban
(the Commonwealth ban):
(i) on the banned goods; or
(ii) on consumer goods of a kind that includes
the banned goods;
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the original ban, to the extent that it is a ban on the banned
goods, ceases to be in force immediately before the
Commonwealth ban comes into force.
(2) If:
(a) an interim ban (the original ban) on product related
services of a particular kind (the banned services) is
imposed by a responsible Minister other than the
Commonwealth Minister; and
(b) while the original ban is in force, the
Commonwealth Minister imposes an interim ban
(the Commonwealth ban):
(i) on the banned services; or
(ii) on product related services of a kind that
includes the banned services;
the original ban, to the extent that it is a ban on the banned
services, ceases to be in force immediately before the
Commonwealth ban comes into force.
113. Revocation of interim bans
If a responsible Minister imposes an interim ban:
(a) the responsible Minister may, by written notice
published on the internet, revoke the ban at any time;
and
(b) the ban ceases to be in force on the day specified by
the responsible Minister in the notice.
Subdivision B — Permanent bans
114. Permanent bans on consumer goods or product related services
(1) The Commonwealth Minister may, by written notice
published on the internet, impose a permanent ban on
consumer goods of a particular kind if:
(a) one or more interim bans on consumer goods of that
kind (the banned goods), or on consumer goods of a
kind that include the banned goods, are in force; or
(b) it appears to the Commonwealth Minister that:
(i) consumer goods of that kind will or may
cause injury to any person; or
(ii) a reasonably foreseeable use (including a
misuse) of consumer goods of that kind will
or may cause injury to any person.
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(2) The Commonwealth Minister may, by written notice
published on the internet, impose a permanent ban on
product related services of a particular kind if:
(a) one or more interim bans on product related services
of that kind (the banned services), or on product
related services of a kind that include the banned
services, are in force; or
(b) it appears to the Commonwealth Minister that:
(i) as a result of services of that kind being
supplied, consumer goods of a particular
kind will or may cause injury to any person;
or
(ii) a reasonably foreseeable use (including a
misuse) of consumer goods of a particular
kind, to which such services relate, will or
may cause injury to any person as a result of
such services being supplied.
115. Places in which permanent bans apply
A permanent ban applies in all States and Territories.
116. When permanent bans come into force
A permanent ban comes into force on the day specified by
the Commonwealth Minister in the instrument imposing
the ban.
117. Revocation of permanent bans
If the Commonwealth Minister imposes a permanent ban:
(a) the Commonwealth Minister may, by written notice
published on the internet, revoke the ban at any time;
and
(b) the ban ceases to be in force on the day specified by
the Commonwealth Minister in the notice.
Subdivision C — Compliance with interim bans and permanent bans
118. Supplying etc. consumer goods covered by a ban
(1) A person must not, in trade or commerce, supply consumer
goods of a particular kind if:
(a) an interim ban on consumer goods of that kind is in
force in the place where the supply occurs; or
(b) a permanent ban on consumer goods of that kind is
in force.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
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(2) A person must not, in trade or commerce, offer for supply
(other than for export) consumer goods the supply of which
is prohibited by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A person must not, in or for the purposes of trade or
commerce, manufacture, possess or have control of
consumer goods the supply of which is prohibited by
subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) In a proceeding under Part 5-2 in relation to a
contravention of subsection (3), it is a defence if the
defendant proves that the defendant’s manufacture,
possession or control of the goods was not for the purpose
of supplying the goods (other than for export).
(5) A person must not, in trade or commerce, export consumer
goods the supply of which is prohibited by subsection (1)
unless:
(a) the person applies, in writing, to the Commonwealth
Minister for an approval to export those goods; and
(b) the Commonwealth Minister gives such an approval
by written notice given to the person.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(6) If the Commonwealth Minister gives an approval under
subsection (5), he or she must cause a statement setting out
particulars of the approval to be tabled in each House of
the Parliament of the Commonwealth within 7 sitting days
of that House after the approval is given.
(7) If:
(a) a person supplies consumer goods in contravention
of subsection (1); and
(b) another person suffers loss or damage:
(i) because of a defect in, or a dangerous
characteristic of, the goods; or
(ii) because of a reasonably foreseeable use
(including a misuse) of the goods;
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
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119. Supplying etc. product related services covered by a ban
(1) A person must not, in trade or commerce, supply product
related services of a particular kind if:
(a) an interim ban on services of that kind is in force in
the place where the supply occurs; or
(b) a permanent ban on services of that kind is in force.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, offer for supply
product related services the supply of which is prohibited
by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) If:
(a) a person supplies product related services in
contravention of subsection (1); and
(b) another person suffers loss or damage:
(i) because of a defect in, or a dangerous
characteristic of, consumer goods that results
from the services being supplied; or
(ii) because of a reasonably foreseeable use
(including a misuse) of consumer goods that
results from the services being supplied;
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
Subdivision D — Temporary exemption from mutual recognition
principles
120. Temporary exemption under the Trans-Tasman Mutual
Recognition Act 1997
(1) If:
(a) an interim ban on consumer goods of a particular
kind is in force; or
(b) a permanent ban on consumer goods of a particular
kind is in force;
the goods are taken, for the purposes of section 46 of the
Trans-Tasman Mutual Recognition Act 1997, to be goods
of a kind that are declared, in the manner provided by
section 46(2) of that Act, to be exempt from the operation
of that Act.
(2) This section does not affect the application of section 46(4)
of that Act in relation to such an exemption.
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121. Temporary exemption under the Mutual Recognition Act 1992
(1) If:
(a) an interim ban on consumer goods of a particular
kind is in force; and
(b) the interim ban was not imposed by the
Commonwealth Minister;
the goods are taken, for the purposes of section 15 of the
Mutual Recognition Act 1992, to be goods of a kind that
are declared, in the manner provided by section 15(1) of
that Act, to be goods to which that section applies.
(2) This section does not affect the application of section 15(3)
of that Act in relation to such an exemption.
Division 3 — Recall of consumer goods
Subdivision A — Compulsory recall of consumer goods
122. Compulsory recall of consumer goods
(1) A responsible Minister may, by written notice published on
the internet, issue a recall notice for consumer goods of a
particular kind if:
(a) a person, in trade or commerce, supplies consumer
goods of that kind; and
(b) any of the following applies:
(i) it appears to the responsible Minister that
such goods will or may cause injury to any
person;
(ii) it appears to the responsible Minister that a
reasonably foreseeable use (including a
misuse) of such goods will or may cause
injury to any person;
(iii) a safety standard for such goods is in force
and the goods do not comply with the
standard;
(iv) an interim ban, or a permanent ban, on such
goods is in force; and
(c) it appears to the responsible Minister that one or
more suppliers of such goods have not taken
satisfactory action to prevent those goods causing
injury to any person.
(2) It is not necessary for the purposes of subsection (1)(c) for
the responsible Minister to know the identities of any of
the suppliers of the consumer goods of that kind.
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(3) A recall notice for consumer goods may be issued under
subsection (1) even if the consumer goods have become
fixtures since the time they were supplied.
123. Contents of a recall notice
(1) A recall notice for the consumer goods may require one or
more suppliers of the goods, or (if no such supplier is
known to the responsible Minister who issued the notice)
the regulator, to take one or more of the following actions:
(a) recall the goods;
(b) disclose to the public, or to a class of persons
specified in the notice, one or more of the following:
(i) the nature of a defect in, or a dangerous
characteristic of, the goods as identified in
the notice;
(ii) the circumstances as identified in the notice
in which a reasonably foreseeable use or
misuse of the goods is dangerous;
(iii) procedures as specified in the notice for
disposing of the goods;
(c) if the identities of any of those suppliers are known
to the responsible Minister — inform the public, or a
class of persons specified in the notice, that the
supplier undertakes to do whichever of the following
the supplier thinks is appropriate:
(i) unless the notice identifies a dangerous
characteristic of the goods — repair the
goods;
(ii) replace the goods;
(iii) refund to a person to whom the goods were
supplied (whether by the supplier or by
another person) the price of the goods.
(2) The recall notice may specify:
(a) the manner in which the action required to be taken
by the notice must be taken; and
(b) the period within which the action must be taken.
(3) If the recall notice requires the regulator to take action to
recall the consumer goods, the responsible Minister may
specify in the notice that the regulator must retain, destroy
or otherwise dispose of the goods.
(4) If the recall notice requires a supplier of the consumer
goods to take action of a kind referred to in
subsection (1)(c), the responsible Minister may specify in
the notice that, if:
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(a) the supplier undertakes to refund the price of the
goods; and
(b) a period of more than 12 months has elapsed since a
person (whether or not the person to whom the
refund is to be made) acquired the goods from the
supplier;
the amount of a refund may be reduced by the supplier by
an amount calculated in a manner specified in the notice
that is attributable to the use which a person has had of the
goods.
124. Obligations of a supplier in relation to a recall notice
(1) This section applies if a recall notice for consumer goods
requires a supplier to take action of a kind referred to in
section 123(1)(c).
(2) If the supplier undertakes to repair the consumer goods, the
supplier must cause the goods to be repaired so that:
(a) any defect in the goods identified in the recall notice
is remedied; and
(b) if a safety standard for the goods is in force — the
goods comply with that standard.
(3) If the supplier undertakes to replace the consumer goods,
the supplier must replace the goods with similar consumer
goods which:
(a) if a defect in, or a dangerous characteristic of, the
goods to be replaced was identified in the recall
notice — do not contain that defect or have that
characteristic; and
(b) if a safety standard for the goods to be replaced is in
force — comply with that standard.
(4) If the supplier undertakes:
(a) to repair the consumer goods; or
(b) to replace the consumer goods;
the cost of the repair or replacement, including any
necessary transportation costs, must be paid by the
supplier.
125. Notification by persons who supply consumer goods outside
Australia if there is compulsory recall
(1) If consumer goods of a particular kind are recalled as
required by a recall notice, a person who has supplied or
supplies those consumer goods to a person outside
Australia must give the person outside Australia a written
notice that complies with subsection (2).
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(2) The notice given under subsection (1) must:
(a) state that the consumer goods are subject to recall;
and
(b) if the consumer goods contain a defect or have a
dangerous characteristic — set out the nature of that
defect or characteristic; and
(c) if a reasonably foreseeable use or misuse of the
consumer goods is dangerous — set out the
circumstances of that use or misuse; and
(d) if the consumer goods do not comply with a safety
standard for such goods that is in force — set out the
nature of the non-compliance; and
(e) if an interim ban, or a permanent ban, on the
consumer goods is in force — state that fact.
(3) The notice under subsection (1) must be given as soon as
practicable after the supply of the consumer goods to the
person outside Australia.
(4) A person who is required to give a notice under
subsection (1) must, within 10 days after giving the notice,
give a copy of the notice to the responsible Minister who
issued the recall notice.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
126. Interaction of multiple recall notices
If:
(a) a recall notice (the original recall notice) for
consumer goods of a particular kind (the recalled
goods) is issued by a responsible Minister other than
the Commonwealth Minister; and
(b) while the original recall notice is in force, the
Commonwealth Minister issues a recall notice (the
Commonwealth recall notice):
(i) for the recalled goods; or
(ii) for consumer goods of a kind that includes
the recalled goods;
the original recall notice, to the extent that it relates to the
recalled goods, ceases to be in force immediately before
the Commonwealth recall notice is issued.
127. Compliance with recall notices
(1) If:
(a) a recall notice for consumer goods is in force; and
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(b) the notice requires a person (other than the regulator)
to do one or more things;
the person must comply with the notice.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) If a recall notice for consumer goods is in force, a person
must not, in trade or commerce:
(a) if the notice identifies a defect in, or a dangerous
characteristic of, the consumer goods — supply
consumer goods of the kind to which the notice
relates which contain that defect or have that
characteristic; or
(b) in any other case — supply consumer goods of the
kind to which the notice relates.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) If:
(a) a person contravenes subsection (1) or (2) in relation
to consumer goods; and
(b) another person suffers loss or damage:
(i) because of a defect in, or a dangerous
characteristic of, the goods; or
(ii) because of a reasonably foreseeable use
(including a misuse) of the goods; or
(iii) because, contrary to the recall notice, the
other person was not provided with
particular information in relation to the
goods;
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of the
contravention.
Subdivision B — Voluntary recall of consumer goods
128. Notification requirements for a voluntary recall of consumer
goods
(1) This section applies if a person voluntarily takes action to
recall consumer goods of a particular kind (including
consumer goods that have become fixtures since being
supplied) because:
(a) the consumer goods will or may cause injury to any
other person; or
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(b) a reasonably foreseeable use (including a misuse) of
the consumer goods will or may cause injury to any
other person; or
(c) a safety standard for the consumer goods is in force
and they do not, or it is likely that they do not,
comply with the standard; or
(d) an interim ban, or a permanent ban, on the consumer
goods is in force.
(2) The person must, within 2 days after taking the action, give
the Commonwealth Minister a written notice that complies
with subsection (7).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) The Commonwealth Minister may publish a copy of the
notice on the internet.
(4) A person who has supplied or supplies consumer goods of
that kind to another person outside Australia must give the
other person a written notice that complies with
subsection (7).
(5) The notice under subsection (4) must be given as soon as
practicable after the supply of the consumer goods to the
person outside Australia.
(6) A person who is required to give a notice under
subsection (4) must, within 10 days after giving the notice,
give a copy of the notice to the Commonwealth Minister.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(7) A notice given under subsection (2) or (4) must:
(a) state that the consumer goods are subject to recall;
and
(b) if the consumer goods contain a defect or have a
dangerous characteristic — set out the nature of that
defect or characteristic; and
(c) if a reasonably foreseeable use or misuse of the
consumer goods is dangerous — set out the
circumstances of that use or misuse; and
(d) if the consumer goods do not, or it is likely that they
do not, comply with a safety standard for the goods
that is in force —set out the nature of the
non-compliance or likely non-compliance; and
(e) if an interim ban, or a permanent ban, on the
consumer goods is in force — state that fact.
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Division 4 — Safety warning notices
129. Safety warning notices about consumer goods and product related
services
(1) A responsible Minister may publish on the internet a
written notice containing one or both of the following:
(a) a statement that consumer goods of a kind specified
in the notice are under investigation to determine
whether:
(i) those goods will or may cause injury to any
person; or
(ii) a reasonably foreseeable use (including a
misuse) of those goods will or may cause
injury to any person;
(b) a warning of possible risks involved in the use of
consumer goods of a kind specified in the notice.
(2) A responsible Minister may publish on the internet a
written notice containing one or both of the following:
(a) a statement that product related services of a kind
specified in the notice are under investigation to
determine whether:
(i) consumer goods of a particular kind will or
may cause injury to any person as a result of
services of that kind being supplied; or
(ii) a reasonably foreseeable use (including a
misuse) of consumer goods of a particular
kind, to which such services relate, will or
may cause injury to any person as a result of
such services being supplied;
(b) a warning of possible risks involved in the supply of
product related services of a kind specified in the
notice.
130. Announcement of the results of an investigation etc.
(1) If:
(a) an investigation of consumer goods, or product
related services, specified in a notice under
section 129(1) or (2) has been completed; and
(b) none of the following have been published or issued
in relation to those goods or services:
(i) a proposed ban notice under section 132 of
the Competition and Consumer Act;
(ii) a proposed recall notice under section 132A
of that Act;
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(iii) a notice under section 132J(1) or (2) of that
Act;
the responsible Minister who issued the notice under
section 129(1) or (2) must, as soon as practicable after the
completion of the investigation, announce, by written
notice published on the internet, the results of the
investigation.
(2) The responsible Minister may announce in a notice
published under subsection (1) of this section:
(a) whether any action under this Part is proposed to be
taken in relation to the consumer goods or product
related services; and
(b) if it is proposed to take any such action — what
action is proposed to be taken.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 3 Specific protections
s. 131
page 196 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 5 — Consumer goods, or product related services,
associated with death or serious injury or illness
131. Suppliers to report consumer goods associated with the death or
serious injury or illness of any person
(1) If:
(a) a person (the supplier), in trade or commerce,
supplies consumer goods; and
(b) the supplier becomes aware of the death or serious
injury or illness of any person and:
(i) considers that the death or serious injury or
illness was caused, or may have been
caused, by the use or foreseeable misuse of
the consumer goods; or
(ii) becomes aware that a person other than the
supplier considers that the death or serious
injury or illness was caused, or may have
been caused, by the use or foreseeable
misuse of the consumer goods;
the supplier must, within 2 days of becoming so aware,
give the Commonwealth Minister a written notice that
complies with subsection (5).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) Subsection (1) does not apply if:
(a) it is clear that the death or serious injury or illness
was not caused by the use or foreseeable misuse of
the consumer goods; or
(b) it is very unlikely that the death or serious injury or
illness was caused by the use or foreseeable misuse
of the consumer goods; or
(c) the supplier, or another person, is required to notify
the death or serious injury or illness in accordance
with a law of the Commonwealth, a State or a
Territory that is a law specified in the regulations; or
(d) the supplier, or another person, is required to notify
the death or serious injury or illness in accordance
with an industry code of practice that:
(i) applies to the supplier or other person; and
(ii) is specified in the regulations.
(3) Subsection (1) applies whether or not the consumer goods
were being used before or at the time the death or serious
injury or illness occurred.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 132
page 197 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) Without limiting subsection (1), the ways in which the
supplier may become aware as mentioned in
subsection (1)(b) include receiving the relevant information
from any of the following:
(a) a consumer;
(b) a person who re-supplies the consumer goods;
(c) a repairer or insurer of the goods;
(d) an industry organisation or consumer organisation.
(5) The notice must:
(a) identify the consumer goods; and
(b) include information about the following matters to
the extent that it is known by the supplier at the time
the notice is given:
(i) when, and in what quantities, the consumer
goods were manufactured in Australia,
supplied in Australia, imported into
Australia or exported from Australia;
(ii) the circumstances in which the death or
serious injury or illness occurred;
(iii) the nature of any serious injury or illness
suffered by any person;
(iv) any action that the supplier has taken, or is
intending to take, in relation to the consumer
goods.
(6) The giving of the notice under subsection (1) is not to be
taken for any purpose to be an admission by the supplier of
any liability in relation to:
(a) the consumer goods; or
(b) the death or serious injury or illness of any person.
132. Suppliers to report product related services associated with the
death or serious injury or illness of any person
(1) If:
(a) a person (the supplier), in trade or commerce,
supplies product related services; and
(b) the supplier becomes aware of the death or serious
injury or illness of any person and:
(i) considers that the death or serious injury or
illness was caused, or may have been
caused, by the use or foreseeable misuse of
the consumer goods to which the services
relate; or
Fair Trading Act 2010
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Chapter 3 Specific protections
s. 132
page 198 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) becomes aware that a person other than the
supplier considers that the death or serious
injury or illness was caused, or may have
been caused, by the use or foreseeable
misuse of the consumer goods to which the
services relate;
the supplier must, within 2 days of becoming so aware,
give the Commonwealth Minister a written notice that
complies with subsection (5).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) Subsection (1) does not apply if:
(a) it is clear that the death or serious injury or illness
was not caused by the use or foreseeable misuse of
the consumer goods to which the services relate; or
(b) it is very unlikely that the death or serious injury or
illness was caused by the use or foreseeable misuse
of the consumer goods to which the services relate;
or
(c) the supplier, or another person, is required to notify
the death or serious injury or illness in accordance
with a law of the Commonwealth, a State or a
Territory that is a law specified in the regulations; or
(d) the supplier, or another person, has notified the death
or serious injury or illness in accordance with an
industry code of practice that:
(i) applies to the supplier or other person; and
(ii) is specified in the regulations.
(3) Subsection (1) applies whether or not consumer goods to
which the product related services relate were being used
before or at the time the death or serious injury or illness
occurred.
(4) Without limiting subsection (1), the ways in which the
supplier may become aware as mentioned in
subsection (1)(b) include receiving the relevant information
from any of the following:
(a) a consumer;
(b) a person who re-supplies the product related
services;
(c) an insurer of the services;
(d) an industry organisation or consumer organisation.
(5) The notice must:
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 132A
page 199 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) identify the product related services and the
consumer goods to which the services relate; and
(b) include information about the following matters to
the extent that it is known by the supplier at the time
the notice is given:
(i) when the services have been supplied;
(ii) the circumstances in which the death or
serious injury or illness occurred;
(iii) the nature of any serious injury or illness
suffered by any person;
(iv) any action that the supplier has taken, or is
intending to take, in relation to the services.
(6) The giving of the notice under subsection (1) is not to be
taken for any purpose to be an admission by the supplier of
any liability in relation to:
(a) the product related services; or
(b) the consumer goods to which the services relate; or
(c) the death or serious injury or illness of any person.
132A. Confidentiality of notices given under this Division
(1) A person must not disclose to any other person a notice
given under this Division, or any part of or information
contained in such a notice, unless the person who gave the
notice has consented to the notice, or that part or
information, not being treated as confidential.
(2) This section does not apply if:
(a) the disclosure is made by the Commonwealth
Minister to:
(i) another responsible Minister; or
(ii) the regulator; or
(iii) an associate regulator; or
(b) the disclosure is made by the Commonwealth
Minister and the Commonwealth Minister considers
that the disclosure is in the public interest; or
(c) the disclosure is made by a member of the staff of
the regulator, or an associate regulator, in the
performance of his or her duties as such a member of
staff, and is made:
(i) to another member of the staff of the
regulator or associate regulator; or
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 3 Specific protections
s. 133
page 200 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) if the person making the disclosure is a
member of the staff of the regulator — to an
associate regulator; or
(iii) if the person making the disclosure is a
member of the staff of an associate
regulator—to the regulator or another
associate regulator; or
(d) the disclosure is required or authorised by or under
law; or
(e) the disclosure is reasonably necessary for the
enforcement of the criminal law or of a law
imposing a pecuniary penalty.
(3) This section also does not apply if the disclosure is made
by a member of the staff of the regulator, or an associate
regulator, in the performance of his or her duties as such a
member of staff, and is made because it is reasonably
necessary to protect public safety, to:
(a) any other agency within the meaning of the Freedom
of Information Act 1982; or
(b) the Director of Public Prosecutions; or
(c) a State/Territory government body (within the
meaning of section 155AAA of the Competition and
Consumer Act); or
(d) a foreign government body (within the meaning of
the Competition and Consumer Act).
Division 6 — Miscellaneous
133. Liability under a contract of insurance
If:
(a) a contract of insurance between an insurer and a
person relates to:
(i) the recall of consumer goods that are
supplied by the person, or which the person
proposes to supply; or
(ii) the liability of the person with respect to
possible defects in such consumer goods;
and
(b) the person gives information relating to any such
consumer goods to:
(i) a responsible Minister; or
(ii) the regulator; or
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 134
page 201 [This compilation shows amendments proposed by Bill No. 19-2.]
(iii) a person appointed or engaged under the
Public Service Act 1999, or under a
corresponding law of a State or a Territory;
or
(iv) an officer of an authority of the
Commonwealth or of a State or Territory;
the liability of the insurer under the contract is not affected
only because the person gave the information.
Part 3-4 — Information standards
134. Making information standards for goods and services
(1) The Commonwealth Minister may, by written notice
published on the internet, make an information standard
for one or both of the following:
(a) goods of a particular kind;
(b) services of a particular kind.
(2) Without limiting subsection (1), an information standard
for goods or services of a particular kind may:
(a) make provision in relation to the content of
information about goods or services of that kind; or
(b) require the provision of specified information about
goods or services of that kind; or
(c) provide for the manner or form in which such
information is to be provided; or
(d) provide that such information is not to be provided
in a specified manner or form; or
(e) provide that information of a specified kind is not to
be provided about goods or services of that kind; or
(f) assign a meaning to specified information about
goods or services.
135. Declaring information standards for goods and services
(1) The Commonwealth Minister may, by written notice
published on the internet, declare that the following is an
information standard for goods or services of a kind
specified in the instrument:
(a) a particular standard, or a particular part of a
standard, prepared or approved by Standards
Australia or by an association prescribed by the
regulations;
(b) such a standard, or such a part of a standard, with
additions or variations specified in the notice.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 3 Specific protections
s. 136
page 202 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) The Commonwealth Minister must not declare under
subsection (1) that a standard, or a part of a standard,
referred to in that subsection is an information standard for:
(a) goods of a particular kind; or
(b) services of a particular kind;
if that standard or part is inconsistent with an information
standard for those goods or services that is in force and was
made under section 134(1).
136. Supplying etc. goods that do not comply with information
standards
(1) A person must not, in trade or commerce, supply goods of
a particular kind if:
(a) an information standard for goods of that kind is in
force; and
(b) the person has not complied with that standard.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, offer for supply
goods the supply of which is prohibited by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) A person must not, in or for the purposes of trade or
commerce, manufacture, possess or have control of goods
the supply of which is prohibited by subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(4) In a proceeding under Part 5-2 in relation to a
contravention of subsection (3), it is a defence if the
defendant proves that the defendant’s manufacture,
possession or control of the goods was not for the purpose
of supplying the goods.
(5) Subsections (1), (2) and (3) do not apply to goods that are
intended to be used outside Australia.
(6) Unless the contrary is established, it is presumed, for the
purposes of this section, that goods are intended to be used
outside Australia if either of the following is applied to the
goods:
(a) a statement that the goods are for export only;
(b) a statement indicating, by the use of words
authorised by the regulations to be used for the
purposes of this subsection, that the goods are
intended to be used outside Australia.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 137
page 203 [This compilation shows amendments proposed by Bill No. 19-2.]
(7) Without limiting subsection (6), a statement may, for the
purposes of that subsection, be applied to goods by being:
(a) woven in, impressed on, worked into or annexed or
affixed to the goods; or
(b) applied to a covering, label, reel or thing in or with
which the goods are supplied.
(8) If:
(a) a person (the supplier) supplies goods in
contravention of subsection (1), (2) or (3); and
(b) another person suffers loss or damage because,
contrary to the information standard, he or she was
not provided with particular information in relation
to the goods; and
(c) the other person would not have suffered the loss or
damage if the supplier had complied with the
information standard;
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
137. Supplying etc. services that do not comply with information
standards
(1) A person must not, in trade or commerce, supply services
of a particular kind if:
(a) an information standard for services of that kind is in
force; and
(b) the person has not complied with that standard.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) A person must not, in trade or commerce, offer for supply
services the supply of which is prohibited by
subsection (1).
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(3) If:
(a) a person (the supplier) supplies services in
contravention of subsection (1) or (2); and
(b) another person suffers loss or damage because,
contrary to the information standard, he or she was
not provided with particular information in relation
to the services; and
(c) the other person would not have suffered the loss or
damage if the supplier had complied with the
information standard;
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 3 Specific protections
s. 137A
page 204 [This compilation shows amendments proposed by Bill No. 19-2.]
the other person is taken, for the purposes of this Schedule,
to have suffered the loss or damage because of that supply.
137A. Safe harbour for complying with information standards about
free range eggs
(1) Neither section 18 nor paragraph 29(1)(a) or 151(1)(a)
applies to a person in relation to the labelling or displaying
of eggs as free range eggs if, when doing so, the person is
complying with all requirements:
(a) specified in an information standard for eggs; and
(b) relating to the labelling or displaying of free range
eggs, including requirements about:
(i) the use of the words “free range”; or
(ii) representing that eggs are free range eggs.
(2) If:
(a) proceedings are brought against a person in respect
of section 18 or paragraph 29(1)(a) or 151(1)(a); and
(b) the person seeks to rely on subsection (1) of this
section in the proceedings;
the person bears an evidential burden in relation to the
matters set out in that subsection.
(3) An egg is an egg laid by a female domestic chicken (Gallus
gallus domesticus).
(4) Free range egg has the meaning given by the information
standard mentioned in paragraph (1)(a).
Part 3-5 — Liability of manufacturers for goods with
safety defects
Division 1 — Actions against manufacturers for goods with
safety defects
138. Liability for loss or damage suffered by an injured individual
(1) A manufacturer of goods is liable to compensate an
individual if:
(a) the manufacturer supplies the goods in trade or
commerce; and
(b) the goods have a safety defect; and
(c) the individual suffers injuries because of the safety
defect.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 139
page 205 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) The individual may recover, by action against the
manufacturer, the amount of the loss or damage suffered by
the individual.
(3) If the individual dies because of the injuries, a law of a
State or a Territory about liability in respect of the death of
individuals applies as if:
(a) the action were an action under the law of the State
or Territory for damages in respect of the injuries;
and
(b) the safety defect were the manufacturer’s wrongful
act, neglect or default.
139. Liability for loss or damage suffered by a person other than an
injured individual
(1) A manufacturer of goods is liable to compensate a person
if:
(a) the manufacturer supplies the goods in trade or
commerce; and
(b) the goods have a safety defect; and
(c) an individual (other than the person) suffers injuries
because of the safety defect; and
(d) the person suffers loss or damage because of:
(i) the injuries; or
(ii) if the individual dies because of the
injuries — the individual’s death; and
(e) the loss or damage does not come about because of a
business or professional relationship between the
person and the individual.
(2) The person may recover, by action against the
manufacturer, the amount of the loss or damage suffered by
the person.
140. Liability for loss or damage suffered by a person if other goods
are destroyed or damaged
(1) A manufacturer of goods is liable to compensate a person
if:
(a) the manufacturer supplies the goods in trade or
commerce; and
(b) the goods have a safety defect; and
(c) other goods of a kind ordinarily acquired for
personal, domestic or household use or consumption
are destroyed or damaged because of the safety
defect; and
Fair Trading Act 2010
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Chapter 3 Specific protections
s. 141
page 206 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) the person used or consumed, or intended to use or
consume, the destroyed or damaged goods for
personal, domestic or household use or consumption;
and
(e) the person suffers loss or damage as a result of the
destruction or damage.
(2) The person may recover, by action against the
manufacturer, the amount of the loss or damage suffered by
the person.
141. Liability for loss or damage suffered by a person if land, buildings
or fixtures are destroyed or damaged
(1) A manufacturer of goods is liable to compensate a person
if:
(a) the manufacturer supplies the goods in trade or
commerce; and
(b) the goods have a safety defect; and
(c) land, buildings or fixtures are destroyed or damaged
because of the safety defect; and
(d) the land, buildings or fixtures are ordinarily acquired
for private use; and
(e) the person used, or intended to use, the land,
buildings or fixtures for private use; and
(f) the person suffers loss or damage as a result of the
destruction or damage.
(2) The person may recover, by action against the
manufacturer, the amount of the loss or damage suffered by
the person.
142. Defences to defective goods actions
In a defective goods action, it is a defence if it is
established that:
(a) the safety defect in the goods that is alleged to have
caused the loss or damage did not exist:
(i) in the case of electricity — at the time at
which the electricity was generated, being a
time before it was transmitted or distributed;
or
(ii) in any other case — at the time when the
goods were supplied by their actual
manufacturer; or
(b) the goods had that safety defect only because there
was compliance with a mandatory standard for them;
or
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Specific protections Chapter 3
s. 143
page 207 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) the state of scientific or technical knowledge at the
time when the goods were supplied by their
manufacturer was not such as to enable that safety
defect to be discovered; or
(d) if the goods that had that safety defect were
comprised in other goods — that safety defect is
attributable only to:
(i) the design of the other goods; or
(ii) the markings on or accompanying the other
goods; or
(iii) the instructions or warnings given by the
manufacturer of the other goods.
Division 2 — Defective goods actions
143. Time for commencing defective goods actions
(1) Subject to subsection (2), a person may commence a
defective goods action at any time within 3 years after the
time the person became aware, or ought reasonably to have
become aware, of all of the following:
(a) the alleged loss or damage;
(b) the safety defect of the goods;
(c) the identity of the person who manufactured the
goods.
(2) A defective goods action must be commenced within
10 years of the supply by the manufacturer of the goods to
which the action relates.
144. Liability joint and several
If 2 or more persons are liable under Division 1 for the
same loss or damage, they are jointly and severally liable.
145. Survival of actions
A law of a State or a Territory about the survival of causes
of action vested in persons who die applies to actions under
Division 1.
146. No defective goods action where workers’ compensation law etc.
applies
Division 1 does not apply to a loss or damage in respect of
which an amount has been, or could be, recovered under a
law of the Commonwealth, a State or a Territory that:
(a) relates to workers’ compensation; or
(b) gives effect to an international agreement.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 3 Specific protections
s. 147
page 208 [This compilation shows amendments proposed by Bill No. 19-2.]
147. Unidentified manufacturer
(1) A person who:
(a) wishes to institute a defective goods action; but
(b) does not know who is the manufacturer of the goods
to which the action would relate;
may, by written notice given to a supplier, or each supplier,
of the goods who is known to the person, request the
supplier or suppliers to give the person particulars
identifying the manufacturer of the goods, or the supplier
of the goods to the supplier requested.
(2) If, 30 days after the person made the request or requests,
the person still does not know who is the manufacturer of
the goods, then each supplier:
(a) to whom the request was made; and
(b) who did not comply with the request;
is taken, for the purposes of the defective goods liability
action (but not for the purposes of section 142(c)), to be the
manufacturer of the goods.
148. Commonwealth liability for goods that are defective only because
of compliance with Commonwealth mandatory standard
(1) If a person (however described) against whom a defective
goods action is brought raises the defence that the goods
had the alleged safety defect only because there was
compliance with a Commonwealth mandatory standard for
the goods, the person must, as soon as practicable after
raising that defence, give the Commonwealth:
(a) a prescribed notice of the action and of that defence;
and
(b) a copy of the person’s defence in the action.
(2) The giving of the notice and defence makes the
Commonwealth a defendant in the action.
(3) If, in the action, the court finds that the person (the
plaintiff) by whom the action is brought would, but for the
defence referred to in subsection (1), have succeeded
against the person (other than the Commonwealth) against
which the action is brought, then:
(a) the Commonwealth, and not the person (other than
the Commonwealth) against which the action is
brought, is liable to pay the plaintiff for the amount
of the loss or damage caused by the safety defect;
and
(b) the court is to enter judgment against the
Commonwealth for that amount; and
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 149
page 209 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) the court may make such orders for costs as the court
considers just.
149. Representative actions by the regulator
(1) The regulator may, by application, commence a defective
goods action on behalf of one or more persons identified in
the application who have suffered the loss or damage in
relation to which the action is commenced.
(2) The regulator may only make the application if it has
obtained the written consent of the person, or each of the
persons, on whose behalf the application is being made.
Division 3 — Miscellaneous
150. Application of all or any provisions of this Part etc. not to be
excluded or modified
(1) Any term of a contract (including a term that is not set out
in the contract but is incorporated in the contract by
another term) that purports to exclude, restrict or modify,
or has the effect of excluding, restricting or modifying, any
of the following is void:
(a) the application of all or any of the provisions of this
Part;
(b) the exercise of a right conferred by any of those
provisions;
(c) any liability under any of those provisions.
(2) A term of a contract is not taken to exclude, restrict or
modify the application of a provision of this Part unless the
term does so expressly or is inconsistent with that
provision.
Chapter 4 — Offences
Part 4-1 — Offences relating to unfair practices
Division 1 — False or misleading representations etc.
151. False or misleading representations about goods or services
(1) A person commits an offence if the person, in trade or
commerce, in connection with the supply or possible
supply of goods or services or in connection with the
promotion by any means of the supply or use of goods or
services:
(a) makes a false or misleading representation that
goods are of a particular standard, quality, value,
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 151
page 210 [This compilation shows amendments proposed by Bill No. 19-2.]
grade, composition, style or model or have had a
particular history or particular previous use; or
(b) makes a false or misleading representation that
services are of a particular standard, quality, value or
grade; or
(c) makes a false or misleading representation that
goods are new; or
(d) makes a false or misleading representation that a
particular person has agreed to acquire goods or
services; or
(e) makes a false or misleading representation that
purports to be a testimonial by any person relating to
goods or services; or
(f) makes a false or misleading representation
concerning:
(i) a testimonial by any person; or
(ii) a representation that purports to be such a
testimonial;
relating to goods or services; or
(g) makes a false or misleading representation that
goods or services have sponsorship, approval,
performance characteristics, accessories, uses or
benefits; or
(h) makes a false or misleading representation that the
person making the representation has a sponsorship,
approval or affiliation; or
(i) makes a false or misleading representation with
respect to the price of goods or services; or
(j) makes a false or misleading representation
concerning the availability of facilities for the repair
of goods or of spare parts for goods; or
(k) makes a false or misleading representation
concerning the place of origin of goods; or
(l) makes a false or misleading representation
concerning the need for any goods or services; or
(m) makes a false or misleading representation
concerning the existence, exclusion or effect of any
condition, warranty, guarantee, right or remedy
(including a guarantee under Division 1 of Part 3-2);
or
(n) makes a false or misleading representation
concerning a requirement to pay for a contractual
right that:
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 152
page 211 [This compilation shows amendments proposed by Bill No. 19-2.]
(i) is wholly or partly equivalent to any
condition, warranty, guarantee, right or
remedy (including a guarantee under
Division 1 of Part 3-2); and
(ii) a person has under a law of the
Commonwealth, a State or a Territory (other
than an unwritten law).
Note: For rules relating to representations as to the country of
origin of goods, see Part 5-3.
(2) For the purposes of applying subsection (1) in relation to a
proceeding concerning a representation of a kind referred
to in subsection (1)(e) or (f), the representation is taken to
be misleading unless evidence is adduced to the contrary.
(3) To avoid doubt, subsection (2) does not:
(a) have the effect that, merely because such evidence to
the contrary is adduced, the representation is not
misleading; or
(b) have the effect of placing on any person an onus of
proving that the representation is not misleading.
(4) Subsection (1) is an offence of strict liability.
Penalty
(5) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(6) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
152. False or misleading representations about sale etc. of land
(1) A person commits an offence if the person, in trade or
commerce, in connection with the sale or grant, or the
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Chapter 4 Offences
s. 152
page 212 [This compilation shows amendments proposed by Bill No. 19-2.]
possible sale or grant, of an interest in land or in
connection with the promotion by any means of the sale or
grant of an interest in land:
(a) makes a false or misleading representation that the
person making the representation has a sponsorship,
approval or affiliation; or
(b) makes a false or misleading representation
concerning the nature of the interest in the land; or
(c) makes a false or misleading representation
concerning the price payable for the land; or
(d) makes a false or misleading representation
concerning the location of the land; or
(e) makes a false or misleading representation
concerning the characteristics of the land; or
(f) makes a false or misleading representation
concerning the use to which the land is capable of
being put or may lawfully be put; or
(g) makes a false or misleading representation
concerning the existence or availability of facilities
associated with the land.
(2) Subsection (1) is an offence of strict liability.
Penalty
(2A) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(2B) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
Other
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Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 153
page 213 [This compilation shows amendments proposed by Bill No. 19-2.]
(3) This section does not affect the application of any other
provision of this Part in relation to the supply or
acquisition, or the possible supply or acquisition, of
interests in land.
153. Misleading conduct relating to employment
(1) A person commits an offence if the person, in relation to
employment that is to be, or may be, offered by the person
or by another person, engages in conduct that is liable to
mislead persons seeking the employment as to:
(a) the availability, nature, terms or conditions of the
employment; or
(b) any other matter relating to the employment.
(2) Subsection (1) is an offence of strict liability.
Penalty
(3) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(4) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
154. Offering rebates, gifts, prizes etc.
(1) A person commits an offence if:
(a) the person, in trade or commerce, offers any rebate,
gift, prize or other free item; and
(b) the offer is connected with:
(i) the supply or possible supply of goods or
services; or
(ii) the promotion by any means of the supply or
use of goods or services; or
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Chapter 4 Offences
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page 214 [This compilation shows amendments proposed by Bill No. 19-2.]
(iii) the sale or grant, or the possible sale or
grant, of an interest in land; or
(iv) the promotion by any means of the sale or
grant of an interest in land; and
(c) the offer is made with the intention of not providing
the rebate, gift, prize or other free item, or of not
providing it as offered.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers any rebate,
gift, prize or other free item; and
(b) the offer is connected with:
(i) the supply or possible supply of goods or
services; or
(ii) the promotion by any means of the supply or
use of goods or services; or
(iii) the sale or grant, or the possible sale or
grant, of an interest in land; or
(iv) the promotion by any means of the sale or
grant of an interest in land; and
(c) the person fails to provide the rebate, gift, prize or
other free item, in accordance with the offer, within
the time specified in the offer or (if no such time is
specified) within a reasonable time after making the
offer.
(3) Subsection (2) does not apply if:
(a) the person’s failure to provide the rebate, gift, prize
or other free item in accordance with the offer was
due to the act or omission of another person, or to
some other cause beyond the person’s control; and
(b) the person took reasonable precautions and exercised
due diligence to avoid the failure.
(4) Subsection (2) does not apply to an offer that the person
makes to another person if:
(a) the person offers to the other person a different
rebate, gift, prize or other free item as a replacement;
and
(b) the other person agrees to receive the different
rebate, gift, prize or other free item.
(5) Strict liability applies to subsections (1)(b) and (2)(b).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 155
page 215 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty
(5A) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5B) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Other
(6) This section does not affect the application of any other
provision of this Part in relation to the supply or
acquisition, or the possible supply or acquisition, of
interests in land.
155. Misleading conduct as to the nature etc. of goods
(1) A person commits an offence if the person, in trade or
commerce, engages in conduct that is liable to mislead the
public as to the nature, the manufacturing process, the
characteristics, the suitability for their purpose or the
quantity of any goods.
(2) Subsection (1) is an offence of strict liability.
Penalty
(3) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
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Chapter 4 Offences
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page 216 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(4) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
156. Misleading conduct as to the nature etc. of services
(1) A person commits an offence if the person, in trade or
commerce, engages in conduct that is liable to mislead the
public as to the nature, the characteristics, the suitability
for their purpose or the quantity of any services.
(2) Subsection (1) is an offence of strict liability.
Penalty
(3) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(4) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
157. Bait advertising
(1) A person commits an offence if:
(a) the person, in trade or commerce, advertises goods
or services for supply at a specified price; and
(b) there are reasonable grounds for believing that the
person will not be able to offer for supply those
goods or services at that price for a period that is,
and in quantities that are, reasonable, having regard
to:
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page 217 [This compilation shows amendments proposed by Bill No. 19-2.]
(i) the nature of the market in which the person
carries on business; and
(ii) the nature of the advertisement.
(2) A person commits an offence if:
(a) the person, in trade or commerce, advertises goods
or services for supply at a specified price; and
(b) the person fails to offer such goods or services for
supply at that price for a period that is, and in
quantities that are, reasonable having regard to:
(i) the nature of the market in which the person
carries on business; and
(ii) the nature of the advertisement.
(3) Subsections (1) and (2) are offences of strict liability.
Penalty
(3A) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(3B) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Defence
(4) In a prosecution of a person (the defendant) under
subsection (2), for failing to offer goods or services to
another person (the customer), it is a defence if:
(a) the defendant proves that:
(i) he or she offered to supply, or to procure a
third person to supply, goods or services of
the kind advertised to the customer within a
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Chapter 4 Offences
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page 218 [This compilation shows amendments proposed by Bill No. 19-2.]
reasonable time, in a reasonable quantity and
at the advertised price; or
(ii) he or she offered to supply immediately, or
to procure a third person to supply within a
reasonable time, equivalent goods or
services to the customer in a reasonable
quantity and at the price at which the
first-mentioned goods or services were
advertised; and
(b) in either case, if the offer was accepted by the
customer, the defendant proves that he or she has so
supplied, or procured a third person to supply, the
goods or services.
158. Wrongly accepting payment
(1) A person commits an offence if:
(a) the person, in trade or commerce, accepts payment
or other consideration for goods or services; and
(b) at the time of the acceptance, the person intends not
to supply the goods or services.
(2) Strict liability applies to subsection (1)(a).
(3) A person commits an offence if:
(a) the person, in trade or commerce, accepts payment
or other consideration for goods or services; and
(b) at the time of the acceptance, the person intends to
supply goods or services materially different from
the goods or services in respect of which the
payment or other consideration is accepted.
(4) Strict liability applies to subsection (3)(a).
(5) A person commits an offence if:
(a) the person, in trade or commerce, accepts payment
or other consideration for goods or services; and
(b) at the time of the acceptance, the person was
reckless as to whether he or she would be able to
supply the goods or services:
(i) within the period specified by or on behalf
of the person at or before the time the
payment or other consideration was
accepted; or
(ii) if no period is specified at or before that time
— within a reasonable time.
(6) Strict liability applies to subsection (5)(a).
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page 219 [This compilation shows amendments proposed by Bill No. 19-2.]
(7) A person commits an offence if:
(a) the person, in trade or commerce, accepts payment
or other consideration for goods or services; and
(b) the person fails to supply all the goods or services:
(i) within the period specified by or on behalf
of the person at or before the time the
payment or other consideration was
accepted; or
(ii) if no period is specified at or before that time
— within a reasonable time.
(8) Subsection (7) does not apply if:
(a) the person’s failure to supply all the goods or
services within the period, or within a reasonable
time, was due to the act or omission of another
person, or to some other cause beyond the person’s
control; and
(b) the person took reasonable precautions and exercised
due diligence to avoid the failure.
(9) Subsection (7) does not apply if:
(a) the person offers to supply different goods or
services as a replacement to the person (the
customer) to whom the original supply was to be
made; and
(b) the customer agrees to receive the different goods or
services.
(10) Subsection (7) is an offence of strict liability.
Penalty
(10A) An offence against subsection (1), (3), (5) or (7) committed
by a body corporate is punishable on conviction by a fine
of not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
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page 220 [This compilation shows amendments proposed by Bill No. 19-2.]
(10B) An offence against subsection (1), (3), (5) or (7) committed
by a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Other
(11) Subsections (1), (3), (5) and (7) apply whether or not the
payment or other consideration that the person accepted
represents the whole or a part of the payment or other
consideration for the supply of the goods or services.
159. Misleading representations about certain business activities
(1) A person commits an offence if:
(a) the person, in trade or commerce, makes a
representation; and
(b) the representation is false or misleading in a material
particular; and
(c) the representation concerns the profitability, risk or
any other material aspect of any business activity
that the person has represented as one that can be, or
can be to a considerable extent, carried on at or from
a person’s place of residence.
(2) A person commits an offence if:
(a) the person, in trade or commerce, makes a
representation; and
(b) the representation is false or misleading in a material
particular; and
(c) the representation concerns the profitability, risk or
any other material aspect of any business activity:
(i) that the person invites (whether by
advertisement or otherwise) other persons to
engage or participate in, or to offer or apply
to engage or participate in; and
(ii) that requires the performance of work by
other persons, or the investment of money
by other persons and the performance by
them of work associated with the
investment.
(3) Subsections (1) and (2) are offences of strict liability.
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 160
page 221 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
160. Application of provisions of this Division to information providers
(1) Sections 151, 152, 155, 156 and 159 do not apply to a
publication of matter by an information provider if:
(a) in any case — the information provider made the
publication in the course of carrying on a business of
providing information; or
(b) if the information provider is the Australian
Broadcasting Corporation, the Special Broadcasting
Service Corporation or the holder of a licence
granted under the Broadcasting Services Act 1992 —
the publication was by way of a radio or television
broadcast by the information provider.
(2) Subsection (1) does not apply to a publication of an
advertisement.
(3) Subsection (1) does not apply to a publication of matter in
connection with the supply or possible supply of, or the
promotion by any means of the supply or use of, goods or
services (the publicised goods or services), if:
(a) the publicised goods or services were goods or
services of a kind supplied by the information
provider or, if the information provider is a body
corporate, by a body corporate that is related to the
information provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who supplies goods or services of the same
kind as the publicised goods or services; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
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Chapter 4 Offences
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page 222 [This compilation shows amendments proposed by Bill No. 19-2.]
body corporate that is related to a body corporate
that supplies goods or services of the same kind as
the publicised goods or services.
(4) Subsection (1) does not apply to a publication of matter in
connection with the sale or grant, or possible sale or grant,
of, or the promotion by any means of the sale or grant of,
interests in land (the publicised interests in land), if:
(a) the publicised interests in land were interests of a
kind sold or granted by the information provider or,
if the information provider is a body corporate, by a
body corporate that is related to the information
provider; or
(b) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
person who sells or grants interests of the same kind
as the publicised interests in land; or
(c) the publication was made on behalf of, or pursuant
to a contract, arrangement or understanding with, a
body corporate that is related to a body corporate
that sells or grants interests of the same kind as the
publicised interests in land.
Division 2 — Unsolicited supplies
161. Unsolicited cards etc.
(1) A person commits an offence if:
(a) the person sends a credit card or a debit card, or an
article that may be used as a credit card and a debit
card, to another person; and
(b) either:
(i) the person had issued the card; or
(ii) the card was sent on behalf of the person
who had issued the card.
(2) Subsection (1) does not apply if the person sends the card
to the other person:
(a) pursuant to a written request by the person who will
be under a liability to the person who issued the card
or article in respect of the use of the card or article;
or
(b) in renewal or replacement of, or in substitution for:
(i) a card or article of the same kind previously
sent to the other person pursuant to a written
request by the person who was under a
liability, to the person who issued the card
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page 223 [This compilation shows amendments proposed by Bill No. 19-2.]
previously so sent, in respect of the use of
that card; or
(ii) a card or article of the same kind previously
sent to the other person and used for a
purpose for which it was intended to be
used.
(3) A person commits an offence if the person takes any action
that enables another person who has a credit card to use the
card as a debit card.
(4) A person commits an offence if the person takes any action
that enables another person who has a debit card to use the
card as a credit card.
(5) Subsection (3) or (4) does not apply if the person takes the
action in accordance with the other person’s written
request.
(6) Subsections (1), (3) and (4) are offences of strict liability.
Penalty
(7) An offence against subsection (1), (3) or (4) committed by
a body corporate is punishable on conviction by a fine of
not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(8) An offence against subsection (1), (3) or (4) committed by
a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
162. Assertion of right to payment for unsolicited goods or services
(1) A person commits an offence if the person, in trade or
commerce, asserts a right to payment from another person
for unsolicited goods.
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Chapter 4 Offences
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page 224 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) A person commits an offence if the person, in trade or
commerce, asserts a right to payment from another person
for unsolicited services.
(3) A person commits an offence if the person, in trade or
commerce, sends to another person an invoice or other
document that:
(a) states the amount of a payment, or sets out the
charge, for unsolicited goods or unsolicited services;
and
(b) does not contain a warning statement that complies
with the requirements set out in the regulations made
for the purposes of section 40(3)(b).
(4) Subsection (1), (2) or (3) does not apply if the person
proves that he or she had reasonable cause to believe that
there was a right to the payment or charge.
(5) Subsections (1), (2) and (3) are offences of strict liability.
Penalty
(6) An offence against subsection (1), (2) or (3) committed by
a body corporate is punishable on conviction by a fine of
not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(7) An offence against subsection (1), (2) or (3) committed by
a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
163. Assertion of right to payment for unauthorised entries or
advertisements
(1) A person commits an offence if the person asserts a right to
payment from another person of a charge for placing, in a
publication, an entry or advertisement relating to:
(a) the other person; or
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page 225 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) the other person’s profession, business, trade or
occupation.
(2) A person commits an offence if the person sends to another
person an invoice or other document that:
(a) states the amount of a payment, or sets out the
charge, for placing, in a publication, an entry or
advertisement relating to:
(i) the other person; or
(ii) the other person’s profession, business, trade
or occupation; and
(b) does not contain a warning statement that complies
with the requirements set out in the regulations made
for the purposes of section 43(2)(b).
(3) Subsections (1) and (2) do not apply if the person proves
that he or she knew, or had reasonable cause to believe,
that the other person authorised the placing of the entry or
advertisement.
(4) Subsections (1) and (2) do not apply to an entry or
advertisement that is placed in a publication published by a
person who is:
(a) the publisher of a publication that has an audited
circulation of 10,000 copies or more per week, as
confirmed by the most recent audit of the publication
by a body specified in the regulations made for the
purposes of section 43(3)(a); or
(b) a body corporate related to such a publisher; or
(c) the Commonwealth, a State or a Territory, or an
authority of the Commonwealth, a State or a
Territory; or
(d) a person specified in regulations made for the
purposes of section 43(3)(d).
(5) Subsections (1) and (2) are offences of strict liability.
Penalty
(5A) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
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page 226 [This compilation shows amendments proposed by Bill No. 19-2.]
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5B) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Other
(6) A person is not taken for the purposes of this section to
have authorised the placing of the entry or advertisement,
unless:
(a) a document authorising the placing of the entry or
advertisement has been signed by the person or by
another person authorised by him or her; and
(b) a copy of the document has been given to the person
before the right to payment of a charge for the
placing of the entry or advertisement is asserted; and
(c) the document specifies:
(i) the name and address of the person
publishing the entry or advertisement; and
(ii) particulars of the entry or advertisement; and
(iii) the amount of the charge for the placing of
the entry or advertisement, or the basis on
which the charge is, or is to be, calculated.
Division 3 — Pyramid schemes
164. Participation in pyramid schemes
(1) A person commits an offence if the person participates in a
pyramid scheme.
(2) A person commits an offence if the person induces another
person to participate in a pyramid scheme.
(3) Subsections (1) and (2) are offences of strict liability.
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 165
page 227 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Division 4 — Pricing
165. Multiple pricing
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies goods;
and
(b) the goods have more than one displayed price; and
(c) the supply takes place for a price that is not the
lower, or lowest, of the displayed prices.
Penalty:
(a) if the person is a body corporate — $5,000; or
(b) if the person is not a body corporate — $1,000.
(2) Subsection (1) is an offence of strict liability.
166. Single price to be specified in certain circumstances
(1) A person commits an offence if the person, in trade or
commerce, in connection with:
(a) the supply, or possible supply, to another person of
goods or services of a kind ordinarily acquired for
personal, domestic or household use or consumption;
or
(b) the promotion by any means of the supply to another
person, or of the use by another person, of goods or
services of a kind ordinarily acquired for personal,
domestic or household use or consumption;
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 166
page 228 [This compilation shows amendments proposed by Bill No. 19-2.]
makes a representation with respect to an amount that, if
paid, would constitute a part of the consideration for the
supply of the goods or services.
(2) A person is not required to include, in the single price for
goods, a charge that is payable in relation to sending the
goods from the supplier to the other person.
(3) Subsection (1) does not apply if the person also:
(a) specifies, in a prominent way and as a single figure,
the single price for the goods or services; and
(b) if, in relation to goods:
(i) the person does not include in the single
price a charge that is payable in relation to
sending the goods from the supplier to the
other person; and
(ii) the person knows, at the time of the
representation, the minimum amount of a
charge in relation to sending the goods from
the supplier to the other person that must be
paid by the other person;
specifies that minimum amount.
(4) Subsection (1) does not apply if the representation is made
exclusively to a body corporate.
(5) For the purposes of subsection (3)(a), the person is taken
not to have specified a single price for the goods or
services in a prominent way unless the single price is at
least as prominent as the most prominent of the parts of the
consideration for the supply.
(6) Subsection (5) does not apply in relation to services to be
supplied under a contract if:
(a) the contract provides for the supply of the services
for the term of the contract; and
(b) the contract provides for periodic payments for the
services to be made during the term of the contract;
and
(c) if the contract also provides for the supply of goods
— the goods are directly related to the supply of the
services.
(7) Subsection (1) is an offence of strict liability.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 167
page 229 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty
(8) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(9) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
Division 5 — Other unfair practices
167. Referral selling
(1) A person commits an offence if:
(a) the person, in trade or commerce, induces a
consumer to acquire goods or services by
representing that the consumer will, after the
contract for the acquisition of the goods or services
is made, receive a rebate, commission or other
benefit in return for:
(i) giving the person the names of prospective
customers; or
(ii) otherwise assisting the person to supply
goods or services to other consumers; and
(b) the receipt of the rebate, commission or other benefit
is contingent on an event occurring after that
contract is made.
(2) Subsection (1) is an offence of strict liability.
Penalty
(3) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 168
page 230 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(4) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
168. Harassment and coercion
(1) A person commits an offence if:
(a) the person uses physical force, or undue harassment
or coercion; and
(b) the physical force, or undue harassment or coercion
is used in connection with:
(i) the supply or possible supply of goods or
services; or
(ii) the payment for goods or services; or
(iii) the sale or grant, or the possible sale or
grant, of an interest in land; or
(iv) the payment for an interest in land.
(2) Subsection (1) is an offence of strict liability.
Penalty
(2A) An offence against subsection (1) committed by a body
corporate is punishable on conviction by a fine of not more
than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 168
page 231 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(2B) An offence against subsection (1) committed by a person
other than a body corporate is punishable on conviction by
a fine of not more than $500,000.
Other
(3) Subsections (1)(b)(iii) and (iv) do not affect the application
of any other provision of this Part in relation to the supply
or acquisition, or the possible supply or acquisition, of
interests in land.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 169
page 232 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 4-2 — Offences relating to consumer transactions
Division 1 — Consumer guarantees
169. Display notices
(1) A person commits an offence if:
(a) the person makes a supply to a consumer to which:
(i) guarantees apply under Division 1 of
Part 3-2; and
(ii) a determination under subsection 66(1)
applies; and
(b) a notice that meets the requirements of the
determination is not, in accordance with the
determination:
(i) if the consumer takes delivery of the goods
or services at the supplier’s premises —
displayed at those premises; or
(ii) otherwise — drawn to the consumer’s
attention before the consumer agrees to the
supply of the goods.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
Division 2 — Unsolicited consumer agreements
Subdivision A — Negotiating unsolicited consumer agreements
170. Permitted hours for negotiating an unsolicited consumer
agreement
(1) A dealer commits an offence if the dealer calls on a person
for the purpose of negotiating an unsolicited consumer
agreement, or for an incidental or related purpose:
(a) at any time on a Sunday or a public holiday; or
(b) before 9 am on any other day; or
(c) after 6 pm on any other day (or after 5 pm if the
other day is a Saturday).
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 171
page 233 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) Subsection (1) does not apply if the dealer calls on, or
telephones, the person in accordance with consent that:
(a) was given by the person to the dealer or a person
acting on the dealer’s behalf; and
(b) was not given in the presence of the dealer or a
person acting on the dealer’s behalf.
(3) Subsection (1) is an offence of strict liability.
171. Disclosing purpose and identity
(1) A dealer commits an offence if the dealer:
(a) calls on a person for the purpose of negotiating an
unsolicited consumer agreement, or for an incidental
or related purpose; and
(b) does not as soon as practicable and in any event
before starting to negotiate:
(i) clearly advise the person that the dealer’s
purpose is to seek the person’s agreement to
a supply of the goods or services concerned;
and
(ii) clearly advise the person that the dealer is
obliged to leave the premises immediately
on request; and
(iii) provide to the person such information
relating to the dealer’s identity as is
prescribed by the regulations made for the
purposes of section 74(c).
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
172. Ceasing to negotiate on request
(1) A dealer commits an offence if the dealer:
(a) calls on a person at any premises for the purpose of
negotiating an unsolicited consumer agreement, or
for an incidental or related purpose; and
(b) does not leave the premises immediately on the
request of:
(i) the occupier of the premises, or any person
acting with the actual or apparent authority
of the occupier; or
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 173
page 234 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) the person (the prospective consumer) with
whom the negotiations are being conducted.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) A dealer commits an offence if:
(a) the prospective consumer has made the request
referred to in subsection (1)(b); and
(b) the dealer contacts the prospective consumer for the
purpose of negotiating an unsolicited consumer
agreement (or for an incidental or related purpose)
within 30 days after the prospective consumer made
the request.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(3) If the dealer is not, or is not to be, the supplier of the goods
or services to which the negotiations relate, subsection (2)
applies to that supplier, and any person acting on behalf of
the supplier, in the same way that it applies to the dealer.
(4) Subsection (2) does not apply to the dealer contacting the
prospective consumer if:
(a) the dealer is not, or is not to be, the supplier of the
goods or services to which the negotiations relate;
and
(b) the contact relates to a supply by another supplier.
(5) Subsections (1) and (2) are offences of strict liability.
173. Informing person of termination period etc.
(1) A dealer commits an offence if the dealer makes an
unsolicited consumer agreement with a person, and:
(a) before the agreement is made, the person is not
given information as to the following:
(i) the person’s right to terminate the agreement
during the termination period;
(ii) the way in which the person may exercise
that right;
(iii) such other matters as are prescribed by
regulations made for the purposes of
section 76(a)(iii); or
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 174
page 235 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) if the agreement is made in the presence of both the
dealer and the person — the person is not given the
information in writing; or
(c) if the agreement is made by telephone — the person
is not:
(i) given the information by telephone; and
(ii) subsequently given the information in
writing; or
(d) the form in which, and the way in which, the person
is given the information does not comply with any
other requirements prescribed by regulations made
for the purposes of section 76(d).
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) If:
(a) a dealer contravenes subsection (1) in relation to an
unsolicited consumer agreement; and
(b) the dealer is not, or is not to be, the supplier of the
goods or services to which the agreement relates;
the supplier of the goods or services is also taken to have
contravened subsection (1) in relation to the agreement.
(3) Subsection (1) is an offence of strict liability.
Subdivision B — Requirements for unsolicited consumer agreements etc.
174. Requirement to give document to the consumer
(1) The dealer who negotiated an unsolicited consumer
agreement commits an offence if:
(a) the agreement was not negotiated by telephone; and
(b) the dealer does not give a copy of the agreement to
the consumer under the agreement immediately after
the consumer signs the agreement.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) The dealer who negotiated an unsolicited consumer
agreement commits an offence if:
(a) the agreement was negotiated by telephone; and
(b) the dealer does not, within 5 business days after the
agreement was made or such longer period agreed
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 175
page 236 [This compilation shows amendments proposed by Bill No. 19-2.]
by the parties, give to the consumer under the
agreement:
(i) personally; or
(ii) by post; or
(iii) with the consumer’s consent — by
electronic communication;
an agreement document evidencing the agreement.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(3) Subsections (1) and (2) are offences of strict liability.
175. Requirements for all unsolicited consumer agreements etc.
(1) The supplier under an unsolicited consumer agreement
commits an offence if the agreement, or (if the agreement
was negotiated by telephone) the agreement document,
does not comply with the following requirements:
(a) it must set out in full all the terms of the agreement,
including:
(i) the total consideration to be paid or provided
by the consumer under the agreement or, if
the total consideration is not ascertainable at
the time the agreement is made, the way in
which it is to be calculated; and
(ii) any postal or delivery charges to be paid by
the consumer;
(b) its front page must include a notice that:
(i) conspicuously and prominently informs the
consumer of the consumer’s right to
terminate the agreement; and
(ii) conspicuously and prominently sets out any
other information prescribed by regulations
made for the purposes of section 79(b)(ii);
and
(iii) complies with any other requirements
prescribed by regulations made for the
purposes of section 79(b)(iii);
(c) it must be accompanied by a notice that:
(i) may be used by the consumer to terminate
the agreement; and
(ii) complies with any requirements prescribed
by regulations made for the purposes of
section 79(c)(ii);
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 176
page 237 [This compilation shows amendments proposed by Bill No. 19-2.]
(d) it must conspicuously and prominently set out in
full:
(i) the supplier’s name; and
(ii) if the supplier has an ABN — the supplier’s
ABN; and
(iii) if the supplier does not have an ABN but has
an ACN — the supplier’s ACN; and
(iv) the supplier’s business address (not being a
post box) or, if the supplier does not have a
business address, the supplier’s residential
address; and
(v) if the supplier has an email address — the
supplier’s email address; and
(vi) if the supplier has a fax number — the
supplier’s fax number;
(e) it must be printed clearly or typewritten (apart from
any amendments to the printed or typewritten form,
which may be handwritten);
(f) it must be transparent.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
176. Additional requirements for unsolicited consumer agreements not
negotiated by telephone
(1) The supplier under an unsolicited consumer agreement that
was not negotiated by telephone commits an offence if the
agreement does not comply with the following
requirements:
(a) the agreement must be signed by the consumer under
the agreement;
(b) if the agreement is signed by a person on the
supplier’s behalf — the agreement must state that
the person is acting on the supplier’s behalf, and
must set out in full:
(i) the person’s name; and
(ii) the person’s business address (not being a
post box) or, if the person does not have a
business address, the person’s residential
address; and
(iii) if the person has an email address — the
person’s email address.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 177
page 238 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
(3) This section does not limit the operation of section 175.
177. Requirements for amendments of unsolicited consumer
agreements
(1) The supplier under an unsolicited consumer agreement
commits an offence if any amendments to the agreement
are not signed by both parties to the agreement.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
Subdivision C — Terminating unsolicited consumer agreements
178. Obligations of suppliers on termination
(1) The supplier under an unsolicited consumer agreement
commits an offence if:
(a) the agreement is terminated in accordance with
section 82; and
(b) the supplier does not, immediately upon being
notified of the termination, return or refund to the
consumer under the agreement any consideration (or
the value of any consideration) that the consumer
gave under the agreement or a related contract or
instrument.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
179. Prohibition on supplies etc.
(1) The supplier under an unsolicited consumer agreement
commits an offence if:
(a) the supplier:
(i) supplies to the consumer under the
agreement the goods or services to be
supplied under the agreement; or
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 180
page 239 [This compilation shows amendments proposed by Bill No. 19-2.]
(ii) accepts any payment, or any other
consideration, in connection with those
goods or services; or
(iii) requires any payment, or any other
consideration, in connection with those
goods or services; and
(b) the supply, acceptance or requirement occurs during:
(i) if the agreement was not negotiated by
telephone — the period starting on the day
on which the agreement was made and
ending at the end of the tenth business day
after the day on which the agreement was
made; or
(ii) if the agreement was negotiated by
telephone — the period starting on the
day on which the agreement was made
and ending at the end of the tenth business
day after the day on which the consumer was
given the agreement document relating to
the agreement.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Strict liability applies to subsection (1)(a).
180. Repayment of payments received after termination
(1) The supplier under an unsolicited consumer agreement
commits an offence if:
(a) the agreement is terminated in accordance with
section 82; and
(b) the supplier does not immediately refund to the
consumer under the agreement any payment:
(i) that the consumer, or a person acting on the
consumer’s behalf, makes to the supplier
after the termination; and
(ii) that purports to be made under the
agreement or a related contract or
instrument.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 181
page 240 [This compilation shows amendments proposed by Bill No. 19-2.]
181. Prohibition on recovering amounts after termination
(1) A person commits an offence if:
(a) an unsolicited consumer agreement is terminated in
accordance with section 82; and
(b) the person:
(i) brings, or asserts an intention to bring, legal
proceedings against the consumer; or
(ii) takes, or asserts an intention to take, any
other action against the consumer;
in relation to an amount alleged to be payable, under
the agreement or a related contract or instrument, by
the consumer under the agreement.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) A person commits an offence if:
(a) an unsolicited consumer agreement is terminated in
accordance with section 82; and
(b) for the purpose of recovering an amount alleged to
be payable, under the agreement or a related contract
or instrument, by the consumer under the agreement,
the person:
(i) places the consumer’s name, or causes the
consumer’s name to be placed, on a list of
defaulters or debtors; or
(ii) asserts an intention to place the consumer’s
name, or to cause the consumer’s name to be
placed, on such a list.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(3) Subsection (1) is an offence of strict liability.
(4) Strict liability applies to subsection (2)(a).
Subdivision D — Miscellaneous
182. Certain provisions of unsolicited consumer agreements void
(1) The supplier under an unsolicited consumer agreement
commits an offence if the agreement includes, or purports
to include, a provision (however described) that is, or
would be, void because of section 89(1).
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 183
page 241 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) The supplier under an unsolicited consumer agreement
commits an offence if the supplier attempts to enforce or
rely on a provision (however described) that is void
because of section 89(1).
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(3) Subsections (1) and (2) are offences of strict liability.
183. Waiver of rights
(1) The supplier under an unsolicited consumer agreement
commits an offence if the supplier induces the consumer to
waive any right conferred by Division 2 of Part 3-2.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
184. Application of this Division to persons to whom rights of
consumers and suppliers are assigned etc.
(1) This Division applies in relation to a person to whom the
rights of a consumer (the original consumer) under a
contract for the supply of goods or services are assigned or
transferred, or pass by operation of law, (whether from the
original consumer or from another person) as if the person
were the original consumer.
(2) This Division applies in relation to a person to whom the
rights of a supplier (the original supplier) under a contract
for the supply of goods or services are assigned or
transferred, or pass by operation of law, (whether from the
original supplier or from another person) as if the person
were the original supplier.
185. Application of this Division to supplies to third parties
This Division applies in relation to a contract for the
supply of goods or services to a consumer (the original
consumer) on the order of another person as if the other
person were also the consumer.
186. Regulations may limit the application of this Division
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 187
page 242 [This compilation shows amendments proposed by Bill No. 19-2.]
This Division (other than section 170) does not apply, or
provisions of this Division (other than section 170) that are
specified in regulations made for the purposes of section 94
do not apply, to or in relation to:
(a) circumstances of a kind specified in those
regulations; or
(b) agreements of a kind specified in those regulations;
or
(c) the conduct of businesses of a kind specified in those
regulations.
187. Application of this Division to certain conduct covered by the
Corporations Act
This Division does not apply in relation to conduct to
which section 736, 992A or 992AA of the Corporations
Act 2001 applies.
Note: Section 736 of the Corporations Act 2001 prohibits hawking
of securities. Section 992A of that Act prohibits hawking of
certain financial products. Section 992AA of that Act
prohibits hawking of interests in managed investment
schemes (which for the purposes of that Act include interests
in notified foreign passport funds).
Division 3 — Lay-by agreements
188. Lay-by agreements must be in writing etc.
(1) A supplier of goods who is a party to a lay-by agreement
commits an offence if:
(a) the agreement is not in writing; or
(b) a copy of the agreement is not given to the consumer
to whom the goods are, or are to be, supplied.
Penalty:
(a) if the person is a body corporate — $30,000; or
(b) if the person is not a body corporate — $6,000.
(2) Subsection (1) is an offence of strict liability.
189. Termination charges
(1) A supplier of goods who is a party to a lay-by agreement
commits an offence if the agreement requires the consumer
to pay a termination charge.
Penalty:
(a) if the person is a body corporate — $30,000; or
(b) if the person is not a body corporate — $6,000.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 190
page 243 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) Subsection (1) does not apply if the termination charge is
payable only if:
(a) the agreement is terminated by the consumer; and
(b) the supplier has not breached the agreement.
(3) A supplier of goods who is a party to a lay-by agreement
commits an offence if:
(a) the agreement provides that a termination charge is
payable; and
(b) the amount of the charge is more than the supplier’s
reasonable costs in relation to the agreement.
Penalty:
(a) if the person is a body corporate — $30,000; or
(b) if the person is not a body corporate — $6,000.
(4) Subsections (1) and (3) are offences of strict liability.
190. Termination of lay-by agreements by suppliers
(1) A supplier of goods who is a party to a lay-by agreement
commits an offence if the supplier terminates the
agreement.
Penalty:
(a) if the person is a body corporate — $30,000; or
(b) if the person is not a body corporate — $6,000.
(2) Subsection (1) does not apply if:
(a) the consumer who is a party to the agreement
breached a term of the agreement; or
(b) the supplier is no longer engaged in trade or
commerce; or
(c) the goods to which the agreement relates are no
longer available.
(3) Subsection (1) is an offence of strict liability.
191. Refund of amounts
(1) A supplier of goods who is a party to a lay-by agreement
commits an offence if:
(a) the agreement is terminated by a party to the
agreement; and
(b) the supplier fails to refund to the consumer all the
amounts paid by the consumer under the agreement
(other than any termination charge that is payable
under the agreement).
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 191A
page 244 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty:
(a) if the person is a body corporate — $30,000; or
(b) if the person is not a body corporate — $6,000.
(2) Subsection (1) is an offence of strict liability.
Division 3A—Gift cards
191A. Gift cards to be redeemable for at least 3 years
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies a gift card
to a consumer; and
(b) the day the gift card ceases to be redeemable is
earlier than 3 years after the day of that supply.
Penalty:
(a) if the person is a body corporate—$30,000; or
(b) if the person is not a body corporate—$6,000.
(2) Subsection (1) is an offence of strict liability.
191B. When gift card ceases to be redeemable to appear prominently on
gift card
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies a gift card
to a consumer; and
(b) one of the following does not appear prominently on
the gift card:
(i) the date the gift card ceases to be
redeemable;
(ii) the month and year the gift card ceases to be
redeemable;
(iii) the date the gift card is supplied and a
statement that identifies the period during
which the gift card is redeemable;
(iv) the month and year the gift card is supplied
and a statement that identifies the period
during which the gift card is redeemable;
(v) the words “no expiry date” or words to that
effect.
Penalty:
(a) if the person is a body corporate—$30,000; or
(b) if the person is not a body corporate—$6,000.
(2) Subsection (1) is an offence of strict liability.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 191C
page 245 [This compilation shows amendments proposed by Bill No. 19-2.]
191C. Terms and conditions not to allow post-supply fees
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies a gift card
to a consumer; and
(b) the terms or conditions (however described) of the
gift card allow or require the payment of a
post-supply fee in relation to the gift card.
Penalty:
(a) if the person is a body corporate—$30,000; or
(b) if the person is not a body corporate—$6,000.
(2) An offence against subsection (1) is an offence of strict
liability.
191D. Post-supply fees not to be demanded or received
(1) A person commits an offence if the person, in trade or
commerce, demands or receives payment of a post-supply
fee in relation to a gift card.
Penalty:
(a) if the person is a body corporate—$30,000; or
(b) if the person is not a body corporate—$6,000.
(2) An offence against subsection (1) is an offence of strict
liability.
191E. Regulations may limit the application of this Division
The regulations may provide that some or all of the
provisions of this Division do not apply to or in relation to:
(a) gift cards of a kind prescribed by the regulations; or
(b) persons of a kind prescribed by the regulations; or
(c) gift cards supplied in circumstances prescribed by
the regulations.
Division 4 — Miscellaneous
192. Prescribed requirements for warranties against defects
(1) A person commits an offence if the person, in connection
with the supply, in trade or commerce, of goods or services
to a consumer:
(a) gives to the consumer a document that evidences a
warranty against defects and that does not comply
with the requirements prescribed for the purposes of
section 102(1); or
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 193
page 246 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) represents directly to the consumer that the goods or
services are goods or services to which such a
warranty against defects relates.
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
193. Repairers must comply with prescribed requirements
(1) A person commits an offence if:
(a) the person accepts from another person goods that
the other person acquired as a consumer; and
(b) the goods are accepted for the purpose of repairing
them; and
(c) the person does not give to the other person a notice
that complies with the requirements prescribed for
the purposes of section 103(1).
Penalty:
(a) if the person is a body corporate — $50,000; or
(b) if the person is not a body corporate — $10,000.
(2) Subsection (1) is an offence of strict liability.
Part 4-3 — Offences relating to safety of consumer goods
and product related services
Division 1 — Safety standards
194. Supplying etc. consumer goods that do not comply with safety
standards
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies consumer
goods of a particular kind; and
(b) a safety standard for consumer goods of that kind is
in force; and
(c) those goods do not comply with the standard.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
(other than for export) consumer goods of a
particular kind; and
(b) a safety standard for consumer goods of that kind is
in force; and
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 194
page 247 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) those goods do not comply with the standard.
(3) A person commits an offence if:
(a) the person, in or for the purposes of trade or
commerce, manufactures, possesses or has control of
consumer goods of a particular kind; and
(b) a safety standard for consumer goods of that kind is
in force; and
(c) those goods do not comply with the standard.
(4) Subsection (3) does not apply if the person does not
manufacture, possess or control the goods for the purpose
of supplying the goods (other than for export).
(5) A person commits an offence if:
(a) the person, in trade or commerce, exports consumer
goods of a particular kind; and
(b) a safety standard for consumer goods of that kind is
in force; and
(c) those goods do not comply with the standard.
(6) Subsection (5) does not apply if the Commonwealth
Minister has, by written notice given to the person,
approved the export of the goods under section 106(5).
(7) Subsections (1), (2), (3) and (5) are offences of strict
liability.
Penalty
(8) An offence against subsection (1), (2), (3) or (5) committed
by a body corporate is punishable on conviction by a fine
of not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 195
page 248 [This compilation shows amendments proposed by Bill No. 19-2.]
(9) An offence against subsection (1), (2), (3) or (5) committed
by a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
195. Supplying etc. product related services that do not comply with
safety standards
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies product
related services of a particular kind; and
(b) a safety standard for services of that kind is in force;
and
(c) those services do not comply with the standard.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
product related services of a particular kind; and
(b) a safety standard for services of that kind is in force;
and
(c) those services do not comply with the standard.
(3) Subsections (1) and (2) are offences of strict liability.
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 196
page 249 [This compilation shows amendments proposed by Bill No. 19-2.]
196. Requirement to nominate a safety standard
(1) A person commits an offence if the person refuses or fails
to comply with a request given to the person under
section 108.
Penalty:
(a) if the person is a body corporate — $22,000; or
(b) if the person is not a body corporate — $4,400.
(2) Subsection (1) is an offence of strict liability.
Division 2 — Bans on consumer goods and product related services
197. Supplying etc. consumer goods covered by a ban
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies consumer
goods of a particular kind; and
(b) either:
(i) an interim ban on goods of that kind is in force
in the place where the supply occurs; or
(ii) a permanent ban on goods of that kind is in
force.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
(other than for export) consumer goods of a
particular kind; and
(b) the supply would be prohibited by subsection (1).
(3) A person commits an offence if:
(a) the person, in or for the purposes of trade or
commerce, manufactures, possesses or has control of
consumer goods of a particular kind; and
(b) supply of the goods would be prohibited by
subsection (1).
(4) Subsection (3) does not apply if the person does not
manufacture, possess or control the goods for the purpose
of supplying the goods (other than for export).
(5) A person commits an offence if:
(a) the person exports consumer goods of a particular
kind; and
(b) supply of the goods would be prohibited by
subsection (1).
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 198
page 250 [This compilation shows amendments proposed by Bill No. 19-2.]
(6) Subsection (5) does not apply if the Commonwealth
Minister has, by written notice given to the person,
approved the export of the goods under section 118(5).
(7) Subsections (1), (2), (3) and (5) are offences of strict
liability.
Penalty
(8) An offence against subsection (1), (2), (3) or (5) committed
by a body corporate is punishable on conviction by a fine
of not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(9) An offence against subsection (1), (2), (3) or (5) committed
by a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
198. Supplying etc. product related services covered by a ban
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies product
related services of a particular kind; and
(b) either:
(i) an interim ban on services of that kind is in
force in the place where the supply occurs;
or
(ii) a permanent ban on services of that kind is
in force.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
product related services of a particular kind; and
(b) the supply would be prohibited by subsection (1).
(3) Subsections (1) and (2) are offences of strict liability.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 199
page 251 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Division 3 — Recall of consumer goods
199. Compliance with recall orders
(1) A person commits an offence if:
(a) a recall notice for consumer goods is in force; and
(b) the notice requires the person (other than the
regulator) to do one or more things; and
(c) the person refuses or fails to comply with the notice.
(2) A person commits an offence if:
(a) a recall notice for consumer goods is in force; and
(b) the person, in trade or commerce:
(i) if the notice identifies a defect in, or a
dangerous characteristic of, the consumer
goods — supplies consumer goods of the
kind to which the notice relates which
contain that defect or have that
characteristic; or
(ii) in any other case — supplies consumer
goods of the kind to which the notice relates.
(3) Subsections (1) and (2) are offences of strict liability.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 200
page 252 [This compilation shows amendments proposed by Bill No. 19-2.]
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
200. Notification by persons who supply consumer goods outside
Australia if there is compulsory recall
(1) A person commits an offence if:
(a) the person is required by section 125(4) to give a
copy of a notice to a responsible Minister; and
(b) the person refuses or fails to give the copy as
required by that section.
Penalty:
(a) if the person is a body corporate — $16,650; or
(b) if the person is not a body corporate — $3,330.
(2) Subsection (1) is an offence of strict liability.
201. Notification requirements for a voluntary recall of consumer
goods
(1) A person commits an offence if:
(a) the person is required by section 128(2) to give a
notice to the Commonwealth Minister; and
(b) the person refuses or fails to give the notice as
required by that section.
Penalty:
(a) if the person is a body corporate — $16,650; or
(b) if the person is not a body corporate — $3,330.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 202
page 253 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) A person commits an offence if:
(a) the person is required by section 128(6) to give a
copy of a notice to the Commonwealth Minister; and
(b) the person refuses or fails to give the copy as
required by that section.
Penalty:
(a) if the person is a body corporate — $16,650; or
(b) if the person is not a body corporate — $3,330.
(3) Subsections (1) and (2) are offences of strict liability.
Division 4 — Consumer goods, or product related services,
associated with death or serious injury or illness
202. Suppliers to report consumer goods etc. associated with the death
or serious injury or illness of any person
(1) A person commits an offence if:
(a) the person is required by section 131 or 132 to give a
notice to the Commonwealth Minister; and
(b) the person refuses or fails to give the notice as
required by that section.
Penalty:
(a) if the person is a body corporate — $16,650; or
(b) if the person is not a body corporate — $3,330.
(2) Subsection (1) is an offence of strict liability.
Part 4-4 — Offences relating to information standards
203. Supplying etc. goods that do not comply with information
standards
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies goods of
a particular kind; and
(b) an information standard for goods of that kind is in
force; and
(c) the person has not complied with the standard in
relation to the goods.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
goods of a particular kind; and
(b) an information standard for goods of that kind is in
force; and
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 203
page 254 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) the person has not complied with the standard in
relation to the goods.
(3) A person commits an offence if:
(a) the person, in or for the purposes of trade or
commerce, manufactures, possesses or has control of
goods of a particular kind; and
(b) an information standard for goods of that kind is in
force; and
(c) the person has not complied with the standard in
relation to the goods.
(4) Subsection (3) does not apply if the person does not
manufacture, possess or control the goods for the purpose
of supplying the goods.
(5) Subsection (1), (2) or (3) does not apply to goods that are
intended to be used outside Australia.
(6) Unless the contrary is established, it is presumed, for the
purposes of this section, that goods are intended to be used
outside Australia if either of the following is applied to the
goods:
(a) a statement that the goods are for export only;
(b) a statement indicating, by the use of words
authorised by regulations made for the purposes of
section 136(6)(b) to be used for the purposes of
section 136(6), that the goods are intended to be
used outside Australia.
(7) Without limiting subsection (6), a statement may, for the
purposes of that subsection, be applied to goods by being:
(a) woven in, impressed on, worked into or annexed or
affixed to the goods; or
(b) applied to a covering, label, reel or thing in or with
which the goods are supplied.
(8) Subsections (1), (2) and (3) are offences of strict liability.
Penalty
(9) An offence against subsection (1), (2) or (3) committed by
a body corporate is punishable on conviction by a fine of
not more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 204
page 255 [This compilation shows amendments proposed by Bill No. 19-2.]
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(10) An offence against subsection (1), (2) or (3) committed by
a person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
204. Supplying etc. services that do not comply with information
standards
(1) A person commits an offence if:
(a) the person, in trade or commerce, supplies services
of a particular kind; and
(b) an information standard for services of that kind is in
force; and
(c) the person has not complied with the standard in
relation to the services.
(2) A person commits an offence if:
(a) the person, in trade or commerce, offers for supply
services of a particular kind; and
(b) an information standard for services of that kind is in
force; and
(c) the person has not complied with the standard in
relation to the services.
(3) Subsections (1) and (2) are offences of strict liability.
Penalty
(4) An offence against subsection (1) or (2) committed by a
body corporate is punishable on conviction by a fine of not
more than the greater of the following:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
commission of the offence—3 times the value of that
benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 205
page 256 [This compilation shows amendments proposed by Bill No. 19-2.]
corporate during the 12-month period ending at the
end of the month in which the body corporate
committed, or began committing, the offence.
(5) An offence against subsection (1) or (2) committed by a
person other than a body corporate is punishable on
conviction by a fine of not more than $500,000.
Part 4-5 — Offences relating to substantiation notices
205. Compliance with substantiation notices
(1) A person commits an offence if the person:
(a) is given a substantiation notice; and
(b) refuses or fails to comply with it within the
substantiation notice compliance period for the
notice.
Penalty:
(a) if the person is a body corporate — $16,500; or
(b) if the person is not a body corporate — $3,300.
(2) Subsection (1) does not apply if:
(a) the person is an individual; and
(b) the person refuses or fails to give particular
information or produce a particular document in
compliance with a substantiation notice; and
(c) the information, or production of the document,
might tend to incriminate the individual or to expose
the individual to a penalty.
(3) Subsection (1) is an offence of strict liability.
206. False or misleading information etc.
(1) A person commits an offence if the person, in compliance
or purported compliance with a substantiation notice given
by the regulator:
(a) gives to the regulator false or misleading
information; or
(b) produces to the regulator documents that contain
false or misleading information.
Penalty:
(a) if the person is a body corporate — $27,500; or
(b) if the person is not a body corporate — $5,500.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Offences Chapter 4
s. 207
page 257 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) This section does not apply to:
(a) information that the person could not have known
was false or misleading; or
(b) the production to the regulator of a document
containing false or misleading information if the
document is accompanied by a statement of the
person that the information is false or misleading.
(3) Subsection (1) is an offence of strict liability.
Part 4-6 — Defences
207. Reasonable mistake of fact
(1) In a prosecution for a contravention of a provision of this
Chapter, it is a defence if the defendant proves that the
contravention was caused by a reasonable mistake of fact,
including a mistake of fact caused by reasonable reliance
on information supplied by another person.
(2) However, subsection (1) does not apply in relation to
information relied upon by the defendant that was supplied
to the defendant by another person who was, at the time
when the contravention occurred:
(a) an employee or agent of the defendant; or
(b) if the defendant is a body corporate—a director,
employee or agent of the defendant.
(3) If a defence provided by subsection (1) involves an
allegation that a contravention was due to reliance on
information supplied by another person, the defendant is
not entitled to rely on that defence unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice giving such information
as the defendant then had that would identify or
assist in identifying the other person.
208. Act or default of another person etc.
(1) In a prosecution for a contravention of a provision of this
Chapter, it is a defence if the defendant proves that:
(a) the contravention was due to the act or default of
another person, to an accident or to some other cause
beyond the defendant’s control; and
(b) the defendant took reasonable precautions and
exercised due diligence to avoid the contravention.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 4 Offences
s. 209
page 258 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) However, subsection (1) does not apply in relation to the
act or default of another person who was, at the time when
the contravention occurred:
(a) an employee or agent of the defendant; or
(b) if the defendant is a body corporate—a director,
employee or agent of the defendant.
(3) If a defence provided by subsection (1) involves an
allegation that a contravention was due to the act or default
of another person, the defendant is not entitled to rely on
that defence unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice giving such information
as the defendant then had that would identify or
assist in identifying the other person.
209. Publication of advertisements in the ordinary course of business
In a prosecution for a contravention of a provision of this
Chapter that was committed by publication of an
advertisement, it is a defence if the defendant proves that:
(a) the defendant is a person whose business it is to
publish or arrange for the publication of
advertisements; and
(b) the defendant received the advertisement for
publication in the ordinary course of business; and
(c) the defendant did not know, and had no reason to
suspect, that its publication would amount to a
contravention of such a provision.
210. Supplying goods acquired for the purpose of re-supply
(1) In a prosecution for a contravention of a provision of this
Chapter that was committed by supplying goods in
contravention of section 194 or 203, it is a defence if the
defendant proves that:
(a) the goods were acquired by the defendant for the
purpose of re-supply; and
(b) the goods were so acquired from a person who
carried on in Australia a business of supplying such
goods otherwise than as the agent of a person outside
Australia; and
(c) in the case of a contravention of section 194 — the
defendant:
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(i) did not know, and could not with reasonable
diligence have ascertained, that the goods
did not comply with the safety standard to
which the contravention relates; or
(ii) relied in good faith on a representation by
the person from whom the defendant
acquired the goods that there was no safety
standard for such goods; and
(d) in the case of a contravention of section 203 — the
defendant:
(i) did not know, and could not with reasonable
diligence have ascertained, that the
defendant had not complied with the
information standard to which the
contravention relates; or
(ii) relied in good faith on a representation by
the person from whom the defendant
acquired the goods that there was no
information standard for such goods.
Note: Section 194 is about supply of consumer goods that do not
comply with safety standards, and section 203 is about
supply of goods that do not comply with information
standards.
(2) A defendant is not entitled to rely on the defence provided
by subsection (1) unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice identifying the person
from whom the defendant acquired the goods.
211. Supplying services acquired for the purpose of re-supply
(1) In a prosecution for a contravention of a provision of this
Chapter that was committed by supplying services in
contravention of section 195 or 204, it is a defence if the
defendant proves that:
(a) the services were acquired by the defendant for the
purpose of re-supply; and
(b) the services were so acquired from a person who
carried on in Australia a business of supplying such
services otherwise than as the agent of a person
outside Australia; and
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page 260 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) in the case of a contravention of section 195 — the
defendant:
(i) did not know, and could not with reasonable
diligence have ascertained, that the services
did not comply with the safety standard to
which the contravention relates; or
(ii) relied in good faith on a representation by
the person from whom the defendant
acquired the services that there was no safety
standard for such services; and
(d) in the case of a contravention of section 204 — the
defendant:
(i) did not know, and could not with reasonable
diligence have ascertained, that the
defendant had not complied with the
information standard to which the
contravention relates; or
(ii) relied in good faith on a representation by
the person from whom the defendant
acquired the services that there was no
information standard for such services.
Note: Section 195 is about supply of product related services that
do not comply with safety standards, and section 204 is
about supply of services that do not comply with
information standards.
(2) A defendant is not entitled to rely on the defence provided
by subsection (1) unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice identifying the person
from whom the defendant acquired the services.
Part 4-7 — Miscellaneous
212. Prosecutions to be commenced within 3 years
A prosecution for an offence against a provision of this
Chapter may be commenced at any time within 3 years
after the commission of the offence.
213. Preference must be given to compensation for victims
If a court considers that:
(a) it is appropriate to impose a fine on a person (the
defendant) under this Chapter in relation to:
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(i) a contravention of a provision of this
Schedule; or
(ii) an attempt to contravene such a provision; or
(iii) aiding, abetting, counselling or procuring a
person to contravene such a provision; or
(iv) inducing, or attempting to induce, a person,
whether by threats or promises or otherwise,
to contravene such a provision; or
(v) being in any way, directly or indirectly,
knowingly concerned in, or party to, the
contravention by a person of such a
provision; or
(vi) conspiring with others to contravene such a
provision; and
(b) it is appropriate to order the defendant to pay
compensation to a person who has suffered loss or
damage as result of that contravention or conduct;
and
(c) the defendant does not have sufficient financial
resources to pay both the fine and the compensation;
the court must give preference to making an order for
compensation.
214. Penalties for contraventions of the same nature etc.
(1) If:
(a) a person is convicted of 2 or more offences
constituted by, or relating to, contraventions of the
same provision of this Chapter; and
(b) the contraventions appear to the court:
(i) to have been of the same nature or a
substantially similar nature; and
(ii) to have occurred at or about the same time;
the court must not, in respect of the offences, impose on
the person fines that, in the aggregate, exceed the
maximum fine that would be applicable in respect of one
offence by that person against that provision.
(2) This section applies whether or not the person is also
convicted of an offence or offences constituted by, or
relating to, another contravention or other contraventions
of that provision that were of a different nature or occurred
at a different time.
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page 262 [This compilation shows amendments proposed by Bill No. 19-2.]
215. Penalties for previous contraventions of the same nature etc.
(1) If:
(a) a person is convicted of an offence constituted by, or
relating to, a contravention of a provision of this
Chapter; and
(b) a fine has, or fines have, previously been imposed on
the person by the court for an offence or offences
constituted by, or relating to, another contravention
or other contraventions of the same provision; and
(c) the contravention, or each of the contraventions,
mentioned in paragraph (b) appear to the court:
(i) to have been of the same nature as, or a
substantially similar nature to, the
contravention mentioned in paragraph (a);
and
(ii) to have occurred at or about the same time as
the contravention mentioned in
paragraph (a);
the court must not, in respect of the offence mentioned in
paragraph (a), impose on the person a fine that exceeds the
amount (if any) by which the maximum fine applicable in
respect of that offence is greater than the amount of the
fine, or the sum of the amounts of the fines, referred to in
paragraph (b).
(2) This section applies whether or not a fine has, or fines
have, also previously been imposed on the person for an
offence or offences constituted by, or relating to, a
contravention or contraventions of that provision that were
of a different nature or occurred at a different time.
216. Granting of injunctions etc.
In proceedings against a person for a contravention of a
provision of this Chapter, the court may:
(a) grant an injunction under Division 2 of Part 5-2
against the person in relation to:
(i) the conduct that constitutes, or is alleged to
constitute, the contravention; or
(ii) other conduct of that kind; or
(b) make an order under section 246, 247 or 248 in
relation to the contravention.
217. Criminal proceedings not to be brought for contraventions of
Chapter 2 or 3
Criminal proceedings do not lie against a person only
because the person:
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(a) has contravened a provision of Chapter 2 or 3; or
(b) has attempted to contravene such a provision; or
(c) has aided, abetted, counselled or procured a person
to contravene such a provision; or
(d) has induced, or attempted to induce, a person,
whether by threats or promises or otherwise, to
contravene such a provision; or
(e) has been in any way, directly or indirectly,
knowingly concerned in, or party to, the
contravention by a person of such a provision; or
(f) has conspired with others to contravene such a
provision.
Chapter 5 — Enforcement and remedies
Part 5-1 — Enforcement
Division 1 — Undertakings
218. Regulator may accept undertakings
(1) The regulator may accept a written undertaking given by a
person for the purposes of this section in connection with a
matter in relation to which the regulator has a power or
function under this Schedule.
(2) The person may, with the consent of the regulator,
withdraw or vary the undertaking at any time.
(3) If the regulator considers that the person who gave the
undertaking has breached any of its terms, the regulator
may apply to a court for an order under subsection (4).
(4) If the court is satisfied that the person has breached a term
of the undertaking, the court may make all or any of the
following orders:
(a) an order directing the person to comply with that
term of the undertaking;
(b) an order directing the person to pay to the
Commonwealth, or to a State or Territory, an
amount up to the amount of any financial benefit that
the person has obtained directly or indirectly and
that is reasonably attributable to the breach;
(c) any order that the court considers appropriate
directing the person to compensate any other person
who has suffered loss or damage as a result of the
breach;
(d) any other order that the court considers appropriate.
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page 264 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 2 — Substantiation notices
219. Regulator may require claims to be substantiated etc.
(1) This section applies if a person has, in trade or commerce,
made a claim or representation promoting, or apparently
intended to promote:
(a) a supply, or possible supply, of goods or services by
the person or another person; or
(b) a sale or grant, or possible sale or grant, of an
interest in land by the person or another person; or
(c) employment that is to be, or may be, offered by the
person or another person.
(2) The regulator may give the person who made the claim or
representation a written notice that requires the person to
do one or more of the following:
(a) give information and/or produce documents to the
regulator that could be capable of substantiating or
supporting the claim or representation;
(b) if the claim or representation relates to a supply, or
possible supply, of goods or services by the person
or another person — give information and/or
produce documents to the regulator that could be
capable of substantiating:
(i) the quantities in which; and
(ii) the period for which;
the person or other person is or will be able to make
such a supply (whether or not the claim or
representation relates to those quantities or that
period);
(c) give information and/or produce documents to the
regulator that are of a kind specified in the notice;
within 21 days after the notice is given to the person who
made the claim or representation.
(3) Any kind of information or documents that the regulator
specifies under subsection (2)(c) must be a kind that the
regulator is satisfied is relevant to:
(a) substantiating or supporting the claim or
representation; or
(b) if the claim or representation relates to a supply, or
possible supply, of goods or services by the person
or another person — substantiating the quantities in
which, or the period for which, the person or other
person is or will be able to make such a supply.
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(4) The notice must:
(a) name the person to whom it is given; and
(b) specify the claim or representation to which it
relates; and
(c) explain the effect of sections 220, 221 and 222.
(5) The notice may relate to more than one claim or
representation that the person has made.
(6) This section does not apply to a person who made the
claim or representation if the person:
(a) is an information provider; and
(b) made the claim or representation by publishing it on
behalf of another person in the course of carrying on
a business of providing information; and
(c) does not have a commercial relationship with the
other person other than for the purpose of:
(i) publishing claims or representations
promoting, or apparently intended to
promote, the other person’s business or other
activities; or
(ii) the other person supplying goods or services,
or selling or granting interests in land to the
person.
220. Extending periods for complying with substantiation notices
(1) A person who has been given a substantiation notice may,
at any time within 21 days after the notice was given to the
person by the regulator, apply in writing to the regulator
for an extension of the period for complying with the
notice.
(2) The regulator may, by written notice given to the person,
extend the period within which the person must comply
with the notice.
221. Compliance with substantiation notices
(1) A person who is given a substantiation notice must comply
with it within the substantiation notice compliance period
for the notice.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) The substantiation notice compliance period for a
substantiation notice is:
(a) the period of 21 days specified in the notice; or
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page 266 [This compilation shows amendments proposed by Bill No. 19-2.]
(b) if the period for complying with the notice has been
extended under section 220 — the period as so
extended;
and includes (if an application has been made under
section 220(1) for an extension of the period for complying
with the notice) the period up until the time when the
applicant is given notice of the regulator’s decision on the
application.
(3) Despite subsection (1), an individual may refuse or fail to
give particular information or produce a particular
document in compliance with a substantiation notice on the
ground that the information or production of the document
might tend to incriminate the individual or to expose the
individual to a penalty.
222. False or misleading information etc.
(1) A person must not, in compliance or purported compliance
with a substantiation notice given by the regulator:
(a) give to the regulator false or misleading information;
or
(b) produce to the regulator documents that contain false
or misleading information.
Note: A pecuniary penalty may be imposed for a contravention of
this subsection.
(2) This section does not apply to:
(a) information that the person could not have known
was false or misleading; or
(b) the production to the regulator of a document
containing false or misleading information if the
document is accompanied by a statement of the
person that the information is false or misleading.
Division 3 — Public warning notices
223. Regulator may issue a public warning notice
(1) The regulator may issue to the public a written notice
containing a warning about the conduct of a person if:
(a) the regulator has reasonable grounds to suspect that
the conduct may constitute a contravention of a
provision of Chapter 2, 3 or 4; and
(b) the regulator is satisfied that one or more other
persons has suffered, or is likely to suffer, detriment
as a result of the conduct; and
(c) the regulator is satisfied that it is in the public
interest to issue the notice.
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page 267 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) Without limiting subsection (1), if:
(a) a person refuses to respond to a substantiation notice
given by the regulator to the person, or fails to
respond to the notice before the end of the
substantiation notice compliance period for the
notice; and
(b) the regulator is satisfied that it is in the public
interest to issue a notice under this subsection;
the regulator may issue to the public a written notice
containing a warning that the person has refused or failed
to respond to the substantiation notice within that period,
and specifying the matter to which the substantiation notice
related.
Part 5-2 — Remedies
Division 1 — Pecuniary penalties
224. Pecuniary penalties
(1) If a court is satisfied that a person:
(a) has contravened any of the following provisions:
(i) a provision of Part 2-2 (which is about
unconscionable conduct);
(ii) a provision of Part 3-1 (which is about unfair
practices);
(iii) section 66(2) (which is about display
notices);
(iv) a provision (other than section 85) of
Division 2 of Part 3-2 (which is about
unsolicited consumer agreements);
(v) a provision (other than section 96(2)) of
Division 3 of Part 3-2 (which is about lay-by
agreements);
(va) section 99B(1), 99C, 99D(1), 99E or 99F(2)
(which are about gift cards);
(vi) section 100(1) or (3) or 101(3) or (4) (which
are about proof of transactions and itemised
bills);
(vii) section 102(2) or 103(2) (which are about
prescribed requirements for warranties and
repairers);
(viii) section 106(1), (2), (3) or (5), 107(1)
or (2), 118(1), (2), (3) or (5), 119(1)
or (2), 125(4), 127(1) or (2), 128(2)
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page 268 [This compilation shows amendments proposed by Bill No. 19-2.]
or (6), 131(1) or 132(1) (which are about
safety of consumer goods and product
related services);
(ix) section 136(1), (2) or (3) or 137(1) or (2)
(which are about information standards);
(x) section 221(1) or 222(1) (which are about
substantiation notices); or
(b) has attempted to contravene such a provision; or
(c) has aided, abetted, counselled or procured a person
to contravene such a provision; or
(d) has induced, or attempted to induce, a person,
whether by threats or promises or otherwise, to
contravene such a provision; or
(e) has been in any way, directly or indirectly,
knowingly concerned in, or party to, the
contravention by a person of such a provision; or
(f) has conspired with others to contravene such a
provision;
the court may order the person to pay to the
Commonwealth, State or Territory, as the case may be,
such pecuniary penalty, in respect of each act or omission
by the person to which this section applies, as the court
determines to be appropriate.
(2) In determining the appropriate pecuniary penalty, the court
must have regard to all relevant matters including:
(a) the nature and extent of the act or omission and of
any loss or damage suffered as a result of the act or
omission; and
(b) the circumstances in which the act or omission took
place; and
(c) whether the person has previously been found by a
court in proceedings under Chapter 4 or this Part to
have engaged in any similar conduct.
(3) The pecuniary penalty payable under subsection (1) is not
to exceed the amount worked out using the following table:
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page 269 [This compilation shows amendments proposed by Bill No. 19-2.]
Amount of pecuniary penalty
Item For each act or omission
to which this section
applies that relates to...
the pecuniary penalty is
not to exceed...
1 a provision of Part 2-2 (a) if the person is a
body corporate —
the greater of the
amounts mentioned
in subsection (3A);
or
(b) if the person is not a
body corporate —
$500,000.
2 a provision of Part 3-1
(other than section 47(1))
(a) if the person is a
body corporate —
the greater of the
amounts mentioned
in subsection (3A);
or
(b) if the person is not a
body corporate —
$500,000.
3 section 47(1) (a) if the person is a
body corporate —
$5,000; or
(b) if the person is not a
body corporate —
$1,000.
4 section 66(2) (a) if the person is a
body corporate —
$50,000; or
(b) if the person is not a
body corporate —
$10,000.
5 a provision of Division 2
of Part 3-2 (other than
section 85)
(a) if the person is a
body corporate —
$50,000; or
(b) if the person is not a
body corporate —
$10,000.
6 a provision of Division 3
of Part 3-2 (other than
section 96(2))
(a) if the person is a
body corporate —
$30,000; or
(b) if the person is not a
body corporate —
$6,000.
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page 270 [This compilation shows amendments proposed by Bill No. 19-2.]
Amount of pecuniary penalty
Item For each act or omission
to which this section
applies that relates to...
the pecuniary penalty is
not to exceed...
6A section 99B(1), 99C,
99D(1), 99E or 99F(2)
(a) if the person is a body
corporate—$30,000;
or
(b) if the person is not a
body corporate—
$6,000.
7 section 100(1) or (3)
or 101(3) or (4)
(a) if the person is a
body corporate —
$15,000; or
(b) if the person is not a
body corporate —
$3,000.
8 section 102(2) or 103(2) (a) if the person is a
body corporate —
$50,000; or
(b) if the person is not a
body corporate —
$10,000.
9 section 106(1), (2), (3)
or (5), 107(1)
or (2), 118(1), (2), (3)
or (5) or 119(1) or (2)
(a) if the person is a
body corporate —
the greater of the
amounts mentioned
in subsection (3A);
or
(b) if the person is not a
body corporate —
$500,000.
10 section 125(4) (a) if the person is a
body corporate —
$16,500; or
(b) if the person is not a
body corporate —
$3,300.
11 section 127(1) or (2) (a) if the person is a
body corporate —
the greater of the
amounts mentioned
in subsection (3A);
or
(b) if the person is not a
body corporate —
$500,000.
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page 271 [This compilation shows amendments proposed by Bill No. 19-2.]
Amount of pecuniary penalty
Item For each act or omission
to which this section
applies that relates to...
the pecuniary penalty is
not to exceed...
12 section 128(2)
or (6), 131(1) or 132(1)
(a) if the person is a
body corporate —
$16,500; or
(b) if the person is not a
body corporate —
$3,300.
13 section 136(1), (2) or (3)
or 137(1) or (2)
(a) if the person is a
body corporate —
the greater of the
amounts mentioned
in subsection (3A);
or
(b) if the person is not a
body corporate —
$500,000.
14 section 221(1) (a) if the person is a
body corporate —
$16,500; or
(b) if the person is not a
body corporate —
$3,300.
15 section 222(1) (a) if the person is a
body corporate —
$27,500; or
(b) if the person is not a
body corporate —
$5,500.
(3A) For the purposes of items 1, 2, 9, 11 and 13 of the table in
subsection (3), the amounts are as follows:
(a) $10,000,000;
(b) if the court can determine the value of the benefit
that the body corporate, and any body corporate
related to the body corporate, have obtained directly
or indirectly and that is reasonably attributable to the
act or omission—3 times the value of that benefit;
(c) if the court cannot determine the value of that
benefit—10% of the annual turnover of the body
corporate during the 12-month period ending at the
end of the month in which the act or omission
occurred or started to occur.
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page 272 [This compilation shows amendments proposed by Bill No. 19-2.]
(4) If conduct constitutes a contravention of 2 or more
provisions referred to in subsection (1)(a):
(a) a proceeding may be instituted under this Schedule
against a person in relation to the contravention of
any one or more of the provisions; but
(b) a person is not liable to more than one pecuniary
penalty under this section in respect of the same
conduct.
225. Pecuniary penalties and offences
(1) A court must not make an order under section 224 against a
person in relation to either of the following matters (a
consumer protection breach):
(a) a contravention of a provision referred to in
section 224(1)(a);
(b) conduct referred to in section 224(1)(b), (c), (d), (e)
or (f) that relates to a contravention of such a
provision;
if the person has been convicted of an offence constituted
by conduct that is substantially the same as the conduct
constituting the consumer protection breach.
(2) Proceedings for an order under section 224 against a
person in relation to a consumer protection breach are
stayed if:
(a) criminal proceedings are started or have already
been started against the person for an offence; and
(b) the offence is constituted by conduct that is
substantially the same as the conduct alleged to
constitute the consumer protection breach.
The proceedings for the order may be resumed if the
person is not convicted of the offence. Otherwise, the
proceedings are dismissed.
(3) Criminal proceedings may be started against a person for
conduct that is substantially the same as conduct
constituting a consumer protection breach regardless of
whether an order under section 224 has been made against
the person in respect of the breach.
(4) Evidence of information given, or evidence of the
production of documents, by an individual is not
admissible in criminal proceedings against the individual
if:
(a) the individual previously gave the evidence or
produced the documents in proceedings for an order
under section 224 against the individual in relation
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to a consumer protection breach (whether or not the
order was made); and
(b) the conduct alleged to constitute the offence is
substantially the same as the conduct that was
claimed to constitute the consumer protection
breach.
However, this does not apply to a criminal proceeding in
respect of the falsity of the evidence given by the
individual in the proceedings for the order.
226. Defence
If, in proceedings under section 224 against a person other
than a body corporate, it appears to a court that the person
has, or may have:
(a) engaged in conduct in contravention of a provision
referred to in subsection (1)(a) of that section; or
(b) engaged in conduct referred to in subsection (1)(b),
(c), (d), (e) or (f) of that section that relates to a
contravention of such a provision;
but that the person acted honestly and reasonably and,
having regard to all the circumstances of the case, ought
fairly to be excused, the court may relieve the person either
wholly or partly from liability to a pecuniary penalty under
that section.
227. Preference must be given to compensation for victims
If a court considers that:
(a) it is appropriate to order a person (the defendant) to
pay a pecuniary penalty under section 224 in relation
to:
(i) a contravention of a provision referred to in
subsection (1)(a) of that section; or
(ii) conduct referred to in
subsection (1)(b), (c), (d), (e) or (f) of that
section that relates to a contravention such a
provision; and
(b) it is appropriate to order the defendant to pay
compensation to a person who has suffered loss or
damage as result of that contravention or conduct;
and
(c) the defendant does not have sufficient financial
resources to pay both the pecuniary penalty and the
compensation;
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the court must give preference to making an order for
compensation.
228. Civil action for recovery of pecuniary penalties
(1) The regulator may institute a proceeding in a court for the
recovery on behalf of the Commonwealth, a State or a
Territory, as the case may be, of a pecuniary penalty
referred to in section 224.
(2) A proceeding under subsection (1) may be commenced at
any time within 6 years after the contravention or conduct.
229. Indemnification of officers
(1) A body corporate (the first body), or a body corporate
related to the first body, commits an offence if it
indemnifies a person (whether by agreement or by making
a payment and whether directly or through an interposed
entity) against either of the following liabilities incurred as
an officer (within the meaning of the Corporations
Act 2001) of the first body:
(a) a liability to pay a pecuniary penalty under
section 224;
(b) legal costs incurred in defending or resisting
proceedings in which the person is found to have
such a liability.
Penalty: $2,750.
(2) For the purposes of subsection (1), the outcome of
proceedings is the outcome of the proceedings and any
appeal in relation to the proceedings.
230. Certain indemnities not authorised and certain documents void
(1) Section 229 does not authorise anything that would
otherwise be unlawful.
(2) Anything that purports to indemnify a person against a
liability is void to the extent that it contravenes
section 229.
Division 2 — Injunctions
232. Injunctions
(1) A court may grant an injunction, in such terms as the court
considers appropriate, if the court is satisfied that a person
has engaged, or is proposing to engage, in conduct that
constitutes or would constitute:
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(a) a contravention of a provision of Chapter 2, 3 or 4;
or
(b) attempting to contravene such a provision; or
(c) aiding, abetting, counselling or procuring a person to
contravene such a provision; or
(d) inducing, or attempting to induce, whether by
threats, promises or otherwise, a person to
contravene such a provision; or
(e) being in any way, directly or indirectly, knowingly
concerned in, or party to, the contravention by a
person of such a provision; or
(f) conspiring with others to contravene such a
provision.
(2) The court may grant the injunction on application by the
regulator or any other person.
(3) Subsection (1) applies in relation to conduct constituted by
applying or relying on, or purporting to apply or rely on, a
term of a contract that has been declared under section 250
to be an unfair term as if the conduct were a contravention
of a provision of Chapter 2.
(4) The power of the court to grant an injunction under
subsection (1) restraining a person from engaging in
conduct may be exercised:
(a) whether or not it appears to the court that the person
intends to engage again, or to continue to engage, in
conduct of a kind referred to in that subsection; and
(b) whether or not the person has previously engaged in
conduct of that kind; and
(c) whether or not there is an imminent danger of
substantial damage to any other person if the person
engages in conduct of that kind.
(5) Without limiting subsection (1), the court may grant an
injunction under that subsection restraining a person from
carrying on a business or supplying goods or services
(whether or not as part of, or incidental to, the carrying on
of another business):
(a) for a specified period; or
(b) except on specified terms and conditions.
(6) Without limiting subsection (1), the court may grant an
injunction under that subsection requiring a person to do
any of the following:
(a) refund money;
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(b) transfer property;
(c) honour a promise;
(d) destroy or dispose of goods.
(7) The power of the court to grant an injunction under
subsection (1) requiring a person to do an act or thing may
be exercised:
(a) whether or not it appears to the court that the person
intends to refuse or fail again, or to continue to
refuse or fail, to do that act or thing; and
(b) whether or not the person has previously refused or
failed to do that act or thing; and
(c) whether or not there is an imminent danger of
substantial damage to any other person if the person
refuses or fails to do that act or thing.
233. Consent injunctions
If an application is made under section 232, the court may,
if it considers that it is appropriate to do so, grant an
injunction under this section by consent of all the parties to
the proceedings, whether or not the court is satisfied as
required by section 232(1).
234. Interim injunctions
(1) If an application is made under section 232, the court may,
if it considers it is desirable to do so, grant an interim
injunction under this subsection pending the determination
of the application.
(2) If a responsible Minister or the regulator made the
application under section 232, the court must not require
the applicant or any other person to give any undertakings
as to damages as a condition of granting the interim
injunction.
(3) If:
(a) in a case to which subsection (2) does not apply the
court would, but for this subsection, require a person
to give an undertaking as to damages or costs; and
(b) a responsible Minister gives the undertaking;
the court must accept the undertaking by the responsible
Minister and must not require a further undertaking from
any other person.
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235. Variation and discharge of injunctions
A court may vary or discharge an injunction (including an
interim injunction) that it has granted under this Division.
Division 3 — Damages
236. Actions for damages
(1) If:
(a) a person (the claimant) suffers loss or damage
because of the conduct of another person; and
(b) the conduct contravened a provision of Chapter 2
or 3;
the claimant may recover the amount of the loss or damage
by action against that other person, or against any person
involved in the contravention.
(2) An action under subsection (1) may be commenced at any
time within 6 years after the day on which the cause of
action that relates to the conduct accrued.
Division 4 — Compensation orders etc. for injured persons and
orders for non-party consumers
Subdivision A — Compensation orders etc. for injured persons
237. Compensation orders etc. on application by an injured person or
the regulator
(1) A court may:
(a) on application of a person (the injured person) who
has suffered, or is likely to suffer, loss or damage
because of the conduct of another person that:
(i) was engaged in a contravention of a
provision of Chapter 2, 3 or 4; or
(ii) constitutes applying or relying on, or
purporting to apply or rely on, a term of a
contract that has been declared under
section 250 to be an unfair term; or
(b) on the application of the regulator made on behalf of
one or more such injured persons;
make such order or orders as the court thinks appropriate
against the person who engaged in the conduct, or a person
involved in that conduct.
Note 1: For applications for an order or orders under this subsection,
see section 242.
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Note 2: The orders that the court may make include all or any of the
orders set out in section 243.
(2) The order must be an order that the court considers will:
(a) compensate the injured person, or any such injured
persons, in whole or in part for the loss or damage;
or
(b) prevent or reduce the loss or damage suffered, or
likely to be suffered, by the injured person or any
such injured persons.
(3) An application under subsection (1) may be made at any
time within 6 years after the day on which:
(a) if subsection (1)(a)(i) applies — the cause of action
that relates to the conduct referred to in that
subsection accrued; or
(b) if subsection (1)(a)(ii) applies — the declaration
referred to in that subsection is made.
238. Compensation orders etc. arising out of other proceedings
(1) If a court finds, in a proceeding instituted under a provision
of Chapter 4 or this Chapter (other than this section), that a
person (the injured person) who is a party to the
proceeding has suffered, or is likely to suffer, loss or
damage because of the conduct of another person that:
(a) was engaged in a contravention of a provision of
Chapter 2, 3 or 4; or
(b) constitutes applying or relying on, or purporting to
apply or rely on, a term of a contract that has been
declared under section 250 to be an unfair term;
the court may make such order or orders as it thinks
appropriate against the person who engaged in the conduct,
or a person involved in that conduct.
Note: The orders that the court may make include all or any of the
orders set out in section 243.
(2) The order must be an order that the court considers will:
(a) compensate the injured person in whole or in part for
the loss or damage; or
(b) prevent or reduce the loss or damage.
Subdivision B — Orders for non-party consumers
239. Orders to redress etc. loss or damage suffered by non-party
consumers
(1) If:
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(a) a person:
(i) engaged in conduct (the contravening
conduct) in contravention of a provision of
Chapter 2, Part 3-1, Division 2, 3 or 4 of
Part 3-2 or Chapter 4; or
(ii) is a party to a contract who is advantaged by
a term (the declared term) of the contract in
relation to which a court has made a
declaration under section 250; and
(b) the contravening conduct or declared term caused, or
is likely to cause, a class of persons to suffer loss or
damage; and
(c) the class includes persons who are non-party
consumers in relation to the contravening conduct or
declared term;
a court may, on the application of the regulator, make such
order or orders (other than an award of damages) as the
court thinks appropriate against a person referred to in
subsection (2) of this section.
Note 1: For applications for an order or orders under this subsection,
see section 242.
Note 2: The orders that the court may make include all or any of the
orders set out in section 243.
(2) An order under subsection (1) may be made against:
(a) if subsection (1)(a)(i) applies — the person who
engaged in the contravening conduct, or a person
involved in that conduct; or
(b) if subsection (1)(a)(ii) applies — a party to the
contract who is advantaged by the declared term.
(3) The order must be an order that the court considers will:
(a) redress, in whole or in part, the loss or damage
suffered by the non-party consumers in relation to
the contravening conduct or declared term; or
(b) prevent or reduce the loss or damage suffered, or
likely to be suffered, by the non-party consumers in
relation to the contravening conduct or declared
term.
(4) An application under subsection (1) may be made at any
time within 6 years after the day on which:
(a) if subsection (1)(a)(i) applies — the cause of action
that relates to the contravening conduct accrued; or
(b) if subsection (1)(a)(ii) applies — the declaration is
made.
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240. Determining whether to make a redress order etc. for non-party
consumers
(1) In determining whether to make an order under
section 239(1) against a person referred to in
section 239(2)(a), the court may have regard to the conduct
of the person, and of the non-party consumers in relation to
the contravening conduct, since the contravention occurred.
(2) In determining whether to make an order under
section 239(1) against a person referred to in
section 239(2)(b), the court may have regard to the conduct
of the person, and of the non-party consumers in relation to
the declared term, since the declaration was made.
(3) In determining whether to make an order under
section 239(1), the court need not make a finding about
either of the following matters:
(a) which persons are non-party consumers in relation to
the contravening conduct or declared term;
(b) the nature of the loss or damage suffered, or likely to
be suffered, by such persons.
241. When a non-party consumer is bound by a redress order etc.
(1) A non-party consumer is bound by an order made under
section 239(1) against a person if:
(a) the loss or damage suffered, or likely to be suffered,
by the non-party consumer in relation to the
contravening conduct, or the declared term, to which
the order relates has been redressed, prevented or
reduced in accordance with the order; and
(b) the non-party consumer has accepted the redress,
prevention or reduction.
(2) Any other order made under section 239(1) that relates to
that loss or damage has no effect in relation to the
non-party consumer.
(3) Despite any other provision of:
(a) this Schedule; or
(b) any other law of the Commonwealth, or a State or a
Territory;
no claim, action or demand may be made or taken against
the person by the non-party consumer in relation to that
loss or damage.
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Subdivision C — Miscellaneous
242. Applications for orders
(1) An application may be made under section 237(1)
or 239(1) even if an enforcement proceeding in relation to
the conduct, or the term of a contract, referred to in that
subsection has not been instituted.
(2) The regulator must not make an application under
section 237(1)(b) on behalf of one or more persons unless
those persons have consented in writing to the making of
the application.
243. Kinds of orders that may be made
Without limiting section 237(1), 238(1) or 239(1), the
orders that a court may make under any of those sections
against a person (the respondent) include all or any of the
following:
(a) an order declaring the whole or any part of a contract
made between the respondent and a person (the
injured person) who suffered, or is likely to suffer,
the loss or damage referred to in that section, or of a
collateral arrangement relating to such a contract:
(i) to be void; and
(ii) if the court thinks fit — to have been void ab
initio or void at all times on and after such
date as is specified in the order (which may
be a date that is before the date on which the
order is made);
(b) an order:
(i) varying such a contract or arrangement in
such manner as is specified in the order; and
(ii) if the court thinks fit — declaring the
contract or arrangement to have had effect as
so varied on and after such date as is
specified in the order (which may be a date
that is before the date on which the order is
made);
(c) an order refusing to enforce any or all of the
provisions of such a contract or arrangement;
(d) an order directing the respondent to refund money or
return property to the injured person;
(e) except if the order is to be made under
section 239(1) — an order directing the respondent
to pay the injured person the amount of the loss or
damage;
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(f) an order directing the respondent, at his or her own
expense, to repair, or provide parts for, goods that
had been supplied by the respondent to the injured
person;
(g) an order directing the respondent, at his or her own
expense, to supply specified services to the injured
person;
(h) an order, in relation to an instrument creating or
transferring an interest in land, directing the
respondent to execute an instrument that:
(i) varies, or has the effect of varying, the first
mentioned instrument; or
(ii) terminates or otherwise affects, or has the
effect of terminating or otherwise affecting,
the operation or effect of the first mentioned
instrument.
244. Power of a court to make orders
A court may make an order under Subdivision A or B of
this Division whether or not the court:
(a) grants an injunction under Division 2 of this Part; or
(b) makes an order under section 236, 246, 247 or 248.
245. Interaction with other provisions
Subdivisions A and B of this Division do not limit the
generality of Division 2 of this Part.
Division 5 — Other remedies
246. Non-punitive orders
(1) A court may, on application of the regulator, make one or
more of the orders mentioned in subsection (2) in relation
to a person who has engaged in conduct that:
(a) contravenes a provision of Chapter 2, 3 or 4; or
(b) constitutes an involvement in a contravention of
such a provision.
(2) The court may make the following orders in relation to the
person who has engaged in the conduct:
(a) an order directing the person to perform a service
that is specified in the order, and that relates to the
conduct, for the benefit of the community or a
section of the community;
(aa) an order requiring the person, at the person’s
expense, to engage:
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(i) another person specified in the order; or
(ii) another person in a class of persons specified
in the order;
to perform a service that is specified in the order and
that relates to the conduct, for the benefit of the
community or a section of the community;
(b) an order for the purpose of ensuring that the person
does not engage in the conduct, similar conduct, or
related conduct, during the period of the order
(which must not be longer than 3 years) including:
(i) an order directing the person to establish a
compliance program for employees or other
persons involved in the person’s business,
being a program designed to ensure their
awareness of the responsibilities and
obligations in relation to such conduct; and
(ii) an order directing the person to establish an
education and training program for
employees or other persons involved in the
person’s business, being a program designed
to ensure their awareness of the
responsibilities and obligations in relation to
such conduct; and
(iii) an order directing the person to revise the
internal operations of the person’s business
which led to the person engaging in such
conduct;
(c) an order requiring the person to disclose, in the way
and to the persons specified in the order, such
information as is so specified, being information that
the person has possession of or access to;
(d) an order requiring the person to publish, at the
person’s expense and in the way specified in the
order, an advertisement in the terms specified in, or
determined in accordance with, the order.
Note: The following are examples of orders that the court may
make under subsection (2)(a):
(a) an order requiring a person who has made false
representations to make available a training video
which explains advertising obligations under this
Schedule;
(b) an order requiring a person who has engaged in
misleading or deceptive conduct in relation to a
product to carry out a community awareness program
to address the needs of consumers when purchasing
the product.
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(2A) An order under subsection (2)(aa) is not enforceable
against a person mentioned in subsections (2)(aa)(i)
and (ii).
(3) This section does not limit a court’s powers under any
other provision of this Schedule.
247. Adverse publicity orders
(1) A court may, on application of the regulator, make an
adverse publicity order in relation to a person who:
(a) has contravened a provision of Part 2-2 or Chapter 3;
or
(b) has committed an offence against Chapter 4.
(2) An adverse publicity order in relation to a person is an
order that requires the person:
(a) to disclose, in the way and to the persons specified in
the order, such information as is so specified, being
information that the person has possession of or
access to; and
(b) to publish, at the person’s expense and in the way
specified in the order, an advertisement in the terms
specified in, or determined in accordance with, the
order.
(3) This section does not limit a court’s powers under any
other provision of this Schedule.
248. Order disqualifying a person from managing corporations
(1) A court may, on application of the regulator, make an order
disqualifying a person from managing corporations for a
period that the court considers appropriate if:
(a) the court is satisfied that the person has contravened,
has attempted to contravene or has been involved in
a contravention of any of the following provisions:
(i) a provision of Part 2-2 (which is about
unconscionable conduct);
(ii) a provision of Part 3-1 (which is about unfair
practices);
(iii) a provision (other than section 85) of
Division 2 of Part 3-2 (which is about
unsolicited consumer agreements);
(iv) section 106(1), (2), (3) or (5), 107(1)
or (2), 118(1), (2), (3) or (5), 119(1)
or (2), 125(4), 127(1) or (2), 128(2)
or (6), 131(1) or 132(1) (which are about
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safety of consumer goods and product
related services);
(v) section 136(1), (2) or (3) or 137(1) or (2)
(which are about information standards);
(vi) a provision of Chapter 4 (which is about
offences); and
(b) the court is satisfied that the disqualification is
justified.
Note: Section 206EA of the Corporations Act 2001 provides that a
person is disqualified from managing corporations if a court
order is in force under this section. That Act contains various
consequences for persons so disqualified.
(2) In determining under subsection (1) whether the
disqualification is justified, the court may have regard to:
(a) the person’s conduct in relation to the management,
business or property of any corporation; and
(b) any other matters that the court considers
appropriate.
(3) If the court makes an order under subsection (1), the
regulator must:
(a) notify ASIC; and
(b) give ASIC a copy of any such order.
Note: ASIC must keep a register of persons who have been
disqualified from managing corporations: see
section 1274AA of the Corporations Act 2001.
(4) For the purposes of this Schedule (other than this section or
section 249), an order under this section is not a penalty.
249. Privilege against exposure to penalty or forfeiture —
disqualification from managing corporations
(1) In a civil or criminal proceeding under, or arising out of,
this Schedule, a person is not entitled to refuse or fail to
comply with a requirement:
(a) to answer a question or give information; or
(b) to produce a document or any other thing; or
(c) to do any other act;
on the ground that the answer or information, production of
the document or other thing, or doing that other act, as the
case may be, might tend to expose the person to a penalty
(including forfeiture) by way of an order under section 248.
(2) Subsection (1) applies whether or not the person is a
defendant in the proceeding or in any other proceeding.
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(3) A person is not entitled to refuse or fail to comply with a
requirement under this Schedule:
(a) to answer a question or give information; or
(b) to produce a document or any other thing; or
(c) to do any other act;
on the ground that the answer or information, production of
the document or other thing, or doing that other act, as the
case may be, might tend to expose the person to a penalty
(including forfeiture) by way of an order under section 248.
250. Declarations relating to consumer contracts and small business
contracts
(1) The Court may declare that a term of a consumer contract
is an unfair term, on application by:
(a) a party to the contract; or
(b) the regulator.
(2) The Court may declare that a term of a small business
contract is an unfair term, on application by:
(a) a party to the contract, if the party was a business of
the kind referred to in paragraph 23(4)(b) at the time
the contract was entered into; or
(b) the regulator.
(3) Subsections (1) and (2) do not apply unless the contract is a
standard form contract.
(4) Subsections (1) and (2) do not apply if Part 2-3 does not
apply to the contract.
(5) Subsections (1) and (2) do not limit any other power of the
court to make declarations.
Division 6 — Defences
251. Publication of advertisement in the ordinary course of business
(1) This section applies to a proceeding under this Part in
relation to a contravention of a provision of Part 2-1 or 2-2
or Chapter 3 if the contravention was committed by the
publication of an advertisement.
(2) In the proceeding, it is a defence if the defendant proves
that:
(a) the defendant is a person whose business it is to
publish or arrange for the publication of
advertisements; and
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(b) the defendant received the advertisement for
publication in the ordinary course of business; and
(c) the defendant did not know, and had no reason to
suspect, that its publication would amount to a
contravention of such a provision.
252. Supplying consumer goods for the purpose of re-supply
(1) This section applies to a proceeding under this Part in
relation to a contravention of a provision of Part 2-1 or 2-2
or Chapter 3 committed by:
(a) the supplying of consumer goods that did not
comply with a safety standard for such goods; or
(b) the supplying of consumer goods by a supplier who
did not comply with an information standard for
such goods.
(2) In the proceeding, it is a defence if the defendant proves
that:
(a) the consumer goods were acquired by the defendant
for the purpose of re-supply; and
(b) the consumer goods were so acquired from a person
who carried on in Australia a business of supplying
such goods otherwise than as the agent of a person
outside Australia; and
(c) either:
(i) the defendant did not know, and could not
with reasonable diligence have ascertained,
that the consumer goods did not comply with
that safety standard, or that the defendant
had not complied with that information
standard, as the case may be; or
(ii) the defendant relied in good faith on a
representation by the person from whom the
defendant acquired the goods that there was
no safety standard or information standard,
as the case may be, for such consumer
goods.
(3) A defendant is not entitled to rely on the defence provided
by subsection (2) unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice identifying the person
from whom the defendant acquired the consumer
goods.
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253. Supplying product related services for the purpose of re-supply
(1) This section applies to a proceeding under this Part in
relation to a contravention of a provision of Part 2-1 or 2-2
or Chapter 3 committed by:
(a) the supplying of product related services that did not
comply with a safety standard for such services; or
(b) the supplying of product related services by a
supplier who did not comply with an information
standard for such services.
(2) In the proceeding, it is a defence if the defendant proves
that:
(a) the product related services were acquired by the
defendant for the purpose of re-supply; and
(b) the product related services were so acquired from a
person who carried on in Australia a business of
supplying such services otherwise than as the agent
of a person outside Australia; and
(c) either:
(i) the defendant did not know, and could not
with reasonable diligence have ascertained,
that the product related services did not
comply with that safety standard, or that the
defendant had not complied with that
information standard, as the case may be; or
(ii) the defendant relied in good faith on a
representation by the person from whom the
defendant acquired the goods that there was
no safety standard or information standard,
as the case may be, for such product related
services.
(3) A defendant is not entitled to rely on the defence provided
by subsection (2) unless:
(a) the court gives leave; or
(b) the defendant has, not later than 7 days before the
day on which the hearing of the proceeding
commences, served on the person who instituted the
proceeding a written notice identifying the person
from whom the defendant acquired the product
related services.
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Part 5-3 — Country of origin representations
254. Overview
This Part provides that certain country of origin
representations made about goods do not contravene:
(a) section 18 (which deals with misleading or deceptive
conduct); or
(b) section 29(1)(a) or (k) or 151(1)(a) or (k) (which
deal with false or misleading representations).
255. Country of origin representations do not contravene certain
provisions
(1) A person does not contravene section 18, 29(1)(a) or (k)
or 151(1)(a) or (k) only by making a representation of a
kind referred to in an item in the first column of this table,
if the requirements of the corresponding item in the second
column are met.
Country of origin representations
Item Representation Requirements to be met
1 A representation that
goods were grown in
a particular country
(a) each significant ingredient or significant
component of the goods was grown in
that country; and
(b) all, or virtually all, processes involved
in the production or manufacture of the
goods happened in that country.
2 A representation that
goods are the
produce of a
particular country
(a) the country was the country of origin of
each significant ingredient or significant
component of the goods; and
(b) all, or virtually all, processes involved
in the production or manufacture of the
goods happened in that country.
3 A representation that
goods were made or
manufactured in, or
otherwise originate
in, a particular
country
(a) the goods were last substantially
transformed in that country; and
(b) the representation is not a representation
to which item 1 or 2 of this table
applies.
4 A representation in
the form of a mark
specified in an
information standard
relating to country of
origin labelling of
goods
the requirements under the information
standard relating to the use of that mark.
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(2) Goods were substantially transformed in a country if:
(a) the goods met, in relation to that country, the
requirements of item 1 or 2 in the second column of
the table in subsection (1); or
(b) as a result of one or more processes undertaken in
that country, the goods are fundamentally different
in identity, nature or essential character from all of
their ingredients or components that were imported
into that country.
(3) Without limiting subsection (2), the regulations:
(a) may prescribe (in relation to particular classes of
goods or otherwise) processes or combinations of
processes that, for the purposes of that subsection,
do not have the result described in subsection (2)(b);
and
(b) may include examples (in relation to particular
classes of goods or otherwise) of processes or
combinations of processes that, for the purposes of
that subsection, have the result described in
subsection (2)(b).
(5) Item 2 of the table in subsection (1) applies to a
representation that goods are the produce of a particular
country whether the representation uses the words “product
of”, “produce of” or any other grammatical variation of the
word “produce”.
(7) Goods, or ingredients or components of goods, are grown
in a country if they:
(a) are materially increased in size or materially altered
in substance in that country by natural development;
or
(b) germinated or otherwise arose in, or issued in, that
country; or
(c) are harvested, extracted or otherwise derived from
an organism that has been materially increased in
size, or materially altered in substance, in that
country by natural development.
(8) For the purposes of item 1 of the table in subsection (1) in
relation to particular goods, packaging materials are not
treated as ingredients or components of the goods.
(9) For the purposes of item 1 of the table in subsection (1) in
relation to an ingredient or component, water added to the
ingredient or component is treated as having the same
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origin as the ingredient or component, regardless of its
actual origin if:
(a) the ingredient or component has been dried or
concentrated by the evaporation of water; and
(b) the added water returns the water content of the
ingredient or component to no more than its natural
level.
258. Proceedings relating to false, misleading or deceptive conduct or
representations
If:
(a) proceedings are brought against a person in respect
of section 18, 29(1)(a) or (k) or 151(1)(a) or (k); and
(b) the person seeks to rely on a provision of this Part,
or of a regulation made for the purposes of a
provision of this Part, in the proceedings;
the person bears an evidential burden in relation to the
matters set out in the provision on which the person seeks
to rely.
Part 5-4 — Remedies relating to guarantees
Division 1 — Action against suppliers
Subdivision A — Action against suppliers of goods
259. Action against suppliers of goods
(1) A consumer may take action under this section if:
(a) a person (the supplier) supplies, in trade or
commerce, goods to the consumer; and
(b) a guarantee that applies to the supply under
Subdivision A of Division 1 of Part 3-2 (other than
sections 58 and 59(1)) is not complied with.
(2) If the failure to comply with the guarantee can be remedied
and is not a major failure:
(a) the consumer may require the supplier to remedy the
failure within a reasonable time; or
(b) if such a requirement is made of the supplier but the
supplier refuses or fails to comply with the
requirement, or fails to comply with the requirement
within a reasonable time—the consumer may:
(i) otherwise have the failure remedied and, by
action against the supplier, recover all
reasonable costs incurred by the consumer in
having the failure so remedied; or
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(ii) subject to section 262, notify the supplier
that the consumer rejects the goods and of
the ground or grounds for the rejection.
(3) If the failure to comply with the guarantee cannot be
remedied or is a major failure, the consumer may:
(a) subject to section 262, notify the supplier that the
consumer rejects the goods and of the ground or
grounds for the rejection; or
(b) by action against the supplier, recover compensation
for any reduction in the value of the goods below the
price paid or payable by the consumer for the goods.
(4) The consumer may, by action against the supplier, recover
damages for any loss or damage suffered by the consumer
because of the failure to comply with the guarantee if it
was reasonably foreseeable that the consumer would suffer
such loss or damage as a result of such a failure.
(5) Subsection (4) does not apply if the failure to comply with
the guarantee occurred only because of a cause
independent of human control that occurred after the goods
left the control of the supplier.
(6) To avoid doubt, subsection (4) applies in addition to
subsections (2) and (3).
(7) The consumer may take action under this section whether
or not the goods are in their original packaging.
260. When a failure to comply with a guarantee is a major failure
A failure to comply with a guarantee referred to in
section 259(1)(b) that applies to a supply of goods is a
major failure if:
(a) the goods would not have been acquired by a
reasonable consumer fully acquainted with the
nature and extent of the failure; or
(b) the goods depart in one or more significant respects:
(i) if they were supplied by description — from
that description; or
(ii) if they were supplied by reference to a
sample or demonstration model — from that
sample or demonstration model; or
(c) the goods are substantially unfit for a purpose for
which goods of the same kind are commonly
supplied and they cannot, easily and within a
reasonable time, be remedied to make them fit for
such a purpose; or
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(d) the goods are unfit for a disclosed purpose that was
made known to:
(i) the supplier of the goods; or
(ii) a person by whom any prior negotiations or
arrangements in relation to the acquisition of
the goods were conducted or made;
and they cannot, easily and within a reasonable time,
be remedied to make them fit for such a purpose; or
(e) the goods are not of acceptable quality because they
are unsafe.
261. How suppliers may remedy a failure to comply with a guarantee
If, under section 259(2)(a), a consumer requires a supplier
of goods to remedy a failure to comply with a guarantee
referred to in section 259(1)(b), the supplier may comply
with the requirement:
(a) if the failure relates to title — by curing any defect
in title; or
(b) if the failure does not relate to title — by repairing
the goods; or
(c) by replacing the goods with goods of an identical
type; or
(d) by refunding:
(i) any money paid by the consumer for the
goods; and
(ii) an amount that is equal to the value of any
other consideration provided by the
consumer for the goods.
262. When consumers are not entitled to reject goods
(1) A consumer is not entitled, under section 259, to notify a
supplier of goods that the consumer rejects the goods if:
(a) the rejection period for the goods has ended; or
(b) the goods have been lost, destroyed or disposed of
by the consumer; or
(c) the goods were damaged after being delivered to the
consumer for reasons not related to their state or
condition at the time of supply; or
(d) the goods have been attached to, or incorporated in,
any real or personal property and they cannot be
detached or isolated without damaging them.
(2) The rejection period for goods is the period from the time
of the supply of the goods to the consumer within which it
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would be reasonable to expect the relevant failure to
comply with a guarantee referred to in section 259(1)(b) to
become apparent having regard to:
(a) the type of goods; and
(b) the use to which a consumer is likely to put them;
and
(c) the length of time for which it is reasonable for them
to be used; and
(d) the amount of use to which it is reasonable for them
to be put before such a failure becomes apparent.
263. Consequences of rejecting goods
(1) This section applies if, under section 259, a consumer
notifies a supplier of goods that the consumer rejects the
goods.
(2) The consumer must return the goods to the supplier unless:
(a) the goods have already been returned to, or retrieved
by, the supplier; or
(b) the goods cannot be returned, removed or
transported without significant cost to the consumer
because of:
(i) the nature of the failure to comply with the
guarantee to which the rejection relates; or
(ii) the size or height, or method of attachment,
of the goods.
(3) If subsection (2)(b) applies, the supplier must, within a
reasonable time, collect the goods at the supplier’s
expense.
(4) The supplier must, in accordance with an election made by
the consumer:
(a) refund:
(i) any money paid by the consumer for the
goods; and
(ii) an amount that is equal to the value of any
other consideration provided by the
consumer for the goods; or
(b) replace the rejected goods with goods of the same
type, and of similar value, if such goods are
reasonably available to the supplier.
(5) The supplier cannot satisfy subsection (4)(a) by permitting
the consumer to acquire goods from the supplier.
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(6) If the property in the rejected goods had passed to the
consumer before the rejection was notified, the property in
those goods revests in the supplier on the notification of
the rejection.
264. Replaced goods
If the goods are replaced under section 261(c) or 263(4)(b):
(a) the replacement goods are taken, for the purposes of
Division 1 of Part 3-2 and this Part, to be supplied
by the supplier; and
(b) the provisions of Division 1 of Part 3-2 and this Part
apply in relation to the replacement goods.
265. Termination of contracts for the supply of services that are
connected with rejected goods
(1) If:
(a) under section 259, a consumer notifies a supplier of
goods that the consumer rejects the goods; and
(b) the supplier is required under section 263(4)(a) to
give the consumer a refund; and
(c) a person supplies, in trade or commerce, services to
the consumer that are connected with the rejected
goods;
the consumer may terminate the contract for the supply of
the services.
(2) The termination takes effect:
(a) at the time the termination is made known to the
supplier of the services (whether by words or by
conduct indicating the consumer’s intention to
terminate the contract); or
(b) if it is not reasonably practicable to communicate
with the supplier of the services — at the time the
consumer indicates, by means which are reasonable
in the circumstances, his or her intention to terminate
the contract.
(3) The consumer is entitled to recover, by action against the
supplier of the services, a refund of:
(a) any money paid by the consumer for the services;
and
(b) an amount that is equal to the value of any other
consideration provided by the consumer for the
services;
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to the extent that the consumer has not already
consumed the services at the time the termination
takes effect.
266. Rights of gift recipients
If a consumer acquires goods from a supplier and gives
them to another person as a gift, the other person may,
subject to any defence which would be available to the
supplier against the consumer:
(a) exercise any rights or remedies under this
Subdivision which would be available to the other
person if he or she had acquired the goods from the
supplier; and
(b) any reference in this Subdivision to a consumer
includes a reference to the other person accordingly.
Subdivision B — Action against suppliers of services
267. Action against suppliers of services
(1) A consumer may take action under this section if:
(a) a person (the supplier) supplies, in trade or
commerce, services to the consumer; and
(b) a guarantee that applies to the supply under
Subdivision B of Division 1 of Part 3-2 is not
complied with; and
(c) unless the guarantee is the guarantee under
section 60 — the failure to comply with the
guarantee did not occur only because of:
(i) an act, default or omission of, or a
representation made by, any person other
than the supplier, or an agent or employee of
the supplier; or
(ii) a cause independent of human control that
occurred after the services were supplied.
(2) If the failure to comply with the guarantee can be remedied
and is not a major failure:
(a) the consumer may require the supplier to remedy the
failure within a reasonable time; or
(b) if such a requirement is made of the supplier but the
supplier refuses or fails to comply with the
requirement, or fails to comply with the requirement
within a reasonable time — the consumer may:
(i) otherwise have the failure remedied and, by
action against the supplier, recover all
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reasonable costs incurred by the consumer in
having the failure so remedied; or
(ii) terminate the contract for the supply of the
services.
(3) If the failure to comply with the guarantee cannot be
remedied or is a major failure, the consumer may:
(a) terminate the contract for the supply of the services;
or
(b) by action against the supplier, recover compensation
for any reduction in the value of the services below
the price paid or payable by the consumer for the
services.
(4) The consumer may, by action against the supplier, recover
damages for any loss or damage suffered by the consumer
because of the failure to comply with the guarantee if it
was reasonably foreseeable that the consumer would suffer
such loss or damage as a result of such a failure.
(5) To avoid doubt, subsection (4) applies in addition to
subsections (2) and (3).
268. When a failure to comply with a guarantee is a major failure
A failure to comply with a guarantee referred to in
section 267(1)(b) that applies to a supply of services is a
major failure if:
(a) the services would not have been acquired by a
reasonable consumer fully acquainted with the
nature and extent of the failure; or
(b) the services are substantially unfit for a purpose for
which services of the same kind are commonly
supplied and they cannot, easily and within a
reasonable time, be remedied to make them fit for
such a purpose; or
(c) both of the following apply:
(i) the services, and any product resulting from
the services, are unfit for a particular
purpose for which the services were
acquired by the consumer that was made
known to the supplier of the services;
(ii) the services, and any of those products,
cannot, easily and within a reasonable time,
be remedied to make them fit for such a
purpose; or
(d) both of the following apply:
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(i) the services, and any product resulting from
the services, are not of such a nature, or
quality, state or condition, that they might
reasonably be expected to achieve a result
desired by the consumer that was made
known to the supplier;
(ii) the services, and any of those products,
cannot, easily and within a reasonable time,
be remedied to achieve such a result; or
(e) the supply of the services creates an unsafe situation.
269. Termination of contracts for the supply of services
(1) This section applies if, under section 267, a consumer
terminates a contract for the supply of services.
(2) The termination takes effect:
(a) at the time the termination is made known to the
supplier of the services (whether by words or by
conduct indicating the consumer’s intention to
terminate the contract); or
(b) if it is not reasonably practicable to communicate
with the supplier of the services — at the time the
consumer indicates, by means which are reasonable
in the circumstances, his or her intention to terminate
the contract.
(3) The consumer is entitled to recover, by action against the
supplier of the services, a refund of:
(a) any money paid by the consumer for the services;
and
(b) an amount that is equal to the value of any other
consideration provided by the consumer for the
services;
to the extent that the consumer has not already consumed
the services at the time the termination takes effect.
270. Termination of contracts for the supply of goods that are
connected with terminated services
(1) If:
(a) under section 267, a consumer terminates a contract
for the supply of services; and
(b) a person (the supplier) has supplied, in trade or
commerce, goods to the consumer that are connected
with the services;
then:
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(c) the consumer is taken to have rejected the goods at
the time the termination of the contract takes effect;
and
(d) the consumer must return the goods to the supplier
of the goods unless:
(i) the goods have already been returned to, or
retrieved by, the supplier; or
(ii) the goods cannot be returned, removed or
transported without significant cost to the
consumer because of the nature of the failure
to comply with the guarantee to which the
rejection relates, or because of the size or
height, or method of attachment, of the
goods; and
(e) the supplier must refund:
(i) any money paid by the consumer for the
goods; and
(ii) an amount that is equal to the value of any
other consideration provided by the
consumer for the goods.
(2) If subsection (1)(d)(ii) applies, the supplier must collect the
goods at the supplier’s expense.
Division 2 — Action for damages against manufacturers of goods
271. Action for damages against manufacturers of goods
(1) If:
(a) the guarantee under section 54 applies to a supply of
goods to a consumer; and
(b) the guarantee is not complied with;
an affected person in relation to the goods may, by action
against the manufacturer of the goods, recover damages
from the manufacturer.
(2) Subsection (1) does not apply if the guarantee under
section 54 is not complied with only because of:
(a) an act, default or omission of, or any representation
made by, any person other than the manufacturer or
an employee or agent of the manufacturer; or
(b) a cause independent of human control that occurred
after the goods left the control of the manufacturer;
or
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(c) the fact that the price charged by the supplier was
higher than the manufacturer’s recommended retail
price, or the average retail price, for the goods.
(3) If:
(a) a person supplies, in trade or commerce, goods by
description to a consumer; and
(b) the description was applied to the goods by or on
behalf of the manufacturer of the goods, or with
express or implied consent of the manufacturer; and
(c) the guarantee under section 56 applies to the supply
and it is not complied with;
an affected person in relation to the goods may, by action
against the manufacturer of the goods, recover damages
from the manufacturer.
(4) Subsection (3) does not apply if the guarantee under
section 56 is not complied with only because of:
(a) an act, default or omission of any person other than
the manufacturer or an employee or agent of the
manufacturer; or
(b) a cause independent of human control that occurred
after the goods left the control of the manufacturer.
(5) If:
(a) the guarantee under section 58 or 59(1) applies to a
supply of goods to a consumer; and
(b) the guarantee is not complied with;
an affected person in relation to the goods may, by action
against the manufacturer of the goods, recover damages
from the manufacturer.
(6) If an affected person in relation to goods has, in accordance
with an express warranty given or made by the
manufacturer of the goods, required the manufacturer to
remedy a failure to comply with a guarantee referred to in
subsection (1), (3) or (5):
(a) by repairing the goods; or
(b) by replacing the goods with goods of an identical
type;
then, despite that subsection, the affected person is not
entitled to commence an action under that subsection to
recover damages of a kind referred to in section 272(1)(a)
unless the manufacturer has refused or failed to remedy the
failure, or has failed to remedy the failure within a
reasonable time.
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(7) The affected person in relation to the goods may
commence an action under this section whether or not the
goods are in their original packaging.
272. Damages that may be recovered by action against manufacturers
of goods
(1) In an action for damages under this Division, an affected
person in relation to goods is entitled to recover damages
for:
(a) any reduction in the value of the goods, resulting
from the failure to comply with the guarantee to
which the action relates, below whichever of the
following prices is lower:
(i) the price paid or payable by the consumer
for the goods;
(ii) the average retail price of the goods at the
time of supply; and
(b) any loss or damage suffered by the affected person
because of the failure to comply with the guarantee
to which the action relates if it was reasonably
foreseeable that the affected person would suffer
such loss or damage as a result of such a failure.
(2) Without limiting subsection (1)(b), the cost of inspecting
and returning the goods to the manufacturer is taken to be a
reasonably foreseeable loss suffered by the affected person
as a result of the failure to comply with the guarantee.
(3) Subsection (1)(b) does not apply to loss or damage suffered
through a reduction in the value of the goods.
273. Time limit for actions against manufacturers of goods
An affected person may commence an action for damages
under this Division at any time within 3 years after the day
on which the affected person first became aware, or ought
reasonably to have become aware, that the guarantee to
which the action relates has not been complied with.
Division 3 — Miscellaneous
274. Indemnification of suppliers by manufacturers
(1) A manufacturer of goods is liable to indemnify a person
(the supplier) who supplies the goods to a consumer if:
(a) the supplier is liable to pay damages under
section 259(4) to the consumer for loss or damage
suffered by the consumer; and
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(b) the manufacturer is or would be liable under
section 271 to pay damages to the consumer for the
same loss or damage.
(2) Without limiting subsection (1), a manufacturer of goods is
liable to indemnify a person (the supplier) who supplies
the goods to a consumer if:
(a) the supplier incurs costs because the supplier is
liable under this Part for a failure to comply with a
guarantee that applies to the supply under
Subdivision A of Division 1 of Part 3-2; and
(b) the failure is:
(i) a failure to comply with the guarantee under
section 54; or
(ii) a failure to comply with the guarantee under
section 55 in relation to a disclosed purpose
that the consumer made known to the
manufacturer either directly or through the
supplier or the person referred to in
section 55(2)(a)(ii); or
(iii) a failure to comply with the guarantee under
section 56 in relation to a description that
was applied to the goods by or on behalf of
the manufacturer of the goods, or with the
express or implied consent of the
manufacturer.
(3) The supplier may, with respect to the manufacturer’s
liability to indemnify the supplier, commence an action
against the manufacturer in a court of competent
jurisdiction for such legal or equitable relief as the supplier
could have obtained if that liability had arisen under a
contract of indemnity made between them.
(4) The supplier may commence the action at any time within
3 years after the earliest of the following days:
(a) the day, or the first day, as the case may be, on
which the supplier made a payment with respect to,
or otherwise discharged in whole or in part, the
liability of the supplier to the consumer;
(b) the day on which a proceeding was commenced by
the consumer against the supplier with respect to that
liability or, if more than one such proceeding was
commenced, the day on which the first such
proceeding was commenced.
275. Limitation of liability etc.
If:
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(a) there is a failure to comply with a guarantee that
applies to a supply of services under Subdivision B
of Division 1 of Part 3-2; and
(b) the law of a State or a Territory is the proper law of
the contract;
that law applies to limit or preclude liability for the failure,
and recovery of that liability (if any), in the same way as it
applies to limit or preclude liability, and recovery of any
liability, for a breach of a term of the contract for the
supply of the services.
276. This Part not to be excluded etc. by contract
(1) A term of a contract (including a term that is not set out in
the contract but is incorporated in the contract by another
term of the contract) is void to the extent that the term
purports to exclude, restrict or modify, or has the effect of
excluding, restricting or modifying:
(a) the application of all or any of the provisions of this
Part; or
(b) the exercise of a right a conferred by such a
provision; or
(c) any liability of a person in relation to a failure to
comply with a guarantee that applies under
Division 1 of Part 3-2 to a supply of goods or
services.
(2) A term of a contract is not taken, for the purposes of this
section, to exclude, restrict or modify the application of a
provision of this Part unless the term does so expressly or
is inconsistent with the provision.
(3) This section does not apply to a term of a contract that is a
term referred to in section 276A(4).
276A. Limitation in certain circumstances of liability of manufacturer to
seller
(1) Despite section 274, if goods are not of a kind ordinarily
acquired for personal, domestic or household use or
consumption, the liability under that section of the
manufacturer of the goods to a person (the supplier) who
supplied the goods to a consumer is limited to a liability to
pay to the supplier an amount equal to:
(a) the cost of replacing the goods; or
(b) the cost of obtaining equivalent goods; or
(c) the cost of having the goods repaired;
whichever is the lowest amount.
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(2) Subsection (1) does not apply in relation to particular
goods if the supplier establishes that it is not fair or
reasonable for the liability of the manufacturer of the goods
to be limited as mentioned in subsection (1).
(3) In determining for the purposes of subsection (2) whether
or not it is fair or reasonable for the liability of a
manufacturer to a supplier in relation to goods to be limited
as mentioned in subsection (1), a court is to have regard to
all the circumstances of the case, and in particular to the
following matters:
(a) the availability of suitable alternative sources of
supply of the goods;
(b) the availability of equivalent goods;
(c) whether the goods were manufactured, processed or
adapted to the special order of the supplier.
(4) This section is subject to any term of a contract between
the manufacturer and the supplier imposing on the
manufacturer a greater liability than the liability mentioned
in subsection (1).
277. Representative actions by the regulator
(1) The regulator may, by application, commence an action
under this Part on behalf of one or more persons identified
in the application who are entitled under this Part to take
the action.
(2) The regulator may only make the application if it has
obtained the written consent of the person, or each of the
persons, on whose behalf the application is being made.
Part 5-5 — Liability of suppliers and credit providers
Division 1 — Linked credit contracts
278. Liability of suppliers and linked credit providers relating to
linked credit contracts
(1) If a consumer who is a party to a linked credit contract
suffers loss or damage as a result of:
(a) a misrepresentation relating to the credit provided
under that linked credit contract, or to a supply of
goods or services (a related supply) to which that
contract relates; or
(b) a breach of the linked credit contract, or of a contract
for a related supply; or
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page 305 [This compilation shows amendments proposed by Bill No. 19-2.]
(c) the failure of consideration in relation to the linked
credit contract, or to a contract for a related supply;
or
(d) a failure to comply with a guarantee that applies,
under section 54, 55, 56, 57, 60, 61 or 62, in relation
to a related supply; or
(e) a breach of a warranty that is implied in the linked
credit contract by section 12ED of the Australian
Securities and Investments Commission Act 2001;
the linked credit provider who is a party to the contract,
and the supplier of a related supply, are jointly and
severally liable to the consumer for the amount of the loss
or damage.
(2) A linked credit contract is a contract that a consumer
enters into with a linked credit provider of a person (the
supplier) for the provision of credit in relation to:
(a) the supply by way of sale, lease, hire or
hire-purchase of goods to the consumer by the linked
credit provider where the supplier supplies the
goods, or causes the goods to be supplied, to the
linked credit provider; or
(b) the supply by the supplier of goods or services, or
goods and services, to the consumer.
279. Action by consumer to recover amount of loss or damage
(1) If a linked credit provider, and a supplier of the goods or
services, are liable under section 278 to a consumer for an
amount of loss or damage, the consumer may recover the
amount by action in a court of competent jurisdiction.
(2) The consumer must bring the action against the linked
credit provider and the supplier jointly.
(3) Subsection (2) does not apply if:
(a) the supplier has been dissolved or the winding up of
the supplier has commenced; or
(b) both of the following apply:
(i) in the opinion of the court in which the
action is taken, it is not reasonably likely
that a judgment obtained against the supplier
would be satisfied;
(ii) that court has, on the application of the
consumer, declared that that subsection does
not apply in relation to the proceedings.
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page 306 [This compilation shows amendments proposed by Bill No. 19-2.]
280. Cases where a linked credit provider is not liable
(1) In joint liability proceedings, a linked credit provider is not
liable to a consumer under section 278 if the linked credit
provider establishes that:
(a) the credit provided by the credit provider to the
consumer was the result of an approach made to the
credit provider by the consumer; and
(b) the approach was not induced by the supplier of the
goods or services to which the linked credit contract
relates.
(2) In joint liability proceedings, a linked credit provider is not
liable to a consumer under section 278 if the proceedings
relate to the supply by way of lease, hire or hire-purchase
of goods to the consumer by the linked credit provider, and
the credit provider establishes that:
(a) after due inquiry before becoming a linked credit
provider of the supplier of the goods, the credit
provider was satisfied that the reputation of the
supplier in respect of the supplier’s financial
standing and business conduct was good; and
(b) after becoming a linked credit provider of the
supplier, the credit provider had not had cause to
suspect that:
(i) the consumer might be entitled to recover an
amount of loss or damage suffered as a
result of a misrepresentation, breach, failure
of consideration, failure to comply with a
guarantee, or breach of a warranty, referred
to in section 278(1); and
(ii) the supplier might be unable to meet the
supplier’s liabilities as and when they fall
due.
(3) In joint liability proceedings, a linked credit provider is not
liable to a consumer under section 278 if the proceedings
relate to a contract of sale in relation to which a tied loan
contract applies and the linked credit provider establishes
that:
(a) after due inquiry before becoming a linked credit
provider of the supplier of goods to which the
contract relates, the credit provider was satisfied that
the reputation of the supplier in respect of the
supplier’s financial standing and business conduct
was good; and
(b) after becoming a linked credit provider of the
supplier, but before the tied loan contract was
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page 307 [This compilation shows amendments proposed by Bill No. 19-2.]
entered into, the linked credit provider had not had
cause to suspect that:
(i) the consumer might, if the tied loan contract
was entered into, be entitled to recover an
amount of loss or damage suffered as a
result of a misrepresentation, breach, failure
of consideration, failure to comply with a
guarantee, or breach of a warranty, referred
to in section 278(1); and
(ii) the supplier might be unable to meet the
supplier’s liabilities as and when they fall
due.
(4) In joint liability proceedings, a linked credit provider is not
liable to a consumer under section 278 if:
(a) the proceedings relate to a contract of sale in relation
to which a tied continuing credit contract entered
into by the linked credit provider applies; and
(b) the credit provider establishes the matter referred to
in subsection (5), having regard to:
(i) the nature and volume of business carried on
by the credit provider; and
(ii) such other matters as appear to be relevant in
the circumstances of the case.
(5) The matter for the purposes of subsection (4) is that the
linked credit provider, before first becoming aware of:
(a) the contract of sale referred to in paragraph (a) of
that subsection; or
(b) proposals for the making of such a contract;
had not had cause to suspect that a person entering into
such a contract with the supplier might be entitled to claim
damages against, or recover a sum of money from, the
supplier for a misrepresentation, breach, failure of
consideration, failure to comply with a guarantee, or a
breach of a warranty, referred to in section 278(1).
(6) This section has effect despite section 278(1).
281. Amount of liability of linked credit providers
The liability of a linked credit provider to a consumer
under section 278(1) in relation to a contract referred to in
section 278(1) is limited to an amount that does not exceed
the sum of:
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Chapter 5 Enforcement and remedies
s. 282
page 308 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) the amount financed under the tied loan contract,
tied continuing credit contract, lease contract,
contract of hire or contract of hire-purchase; and
(b) the amount of interest (if any), or damages in the
nature of interest, allowed or awarded against the
credit provider by the court in which the action in
relation to the liability is taken; and
(c) the amount of costs (if any) awarded by that court
against the credit provider or supplier, or both.
282. Counter-claims and offsets
(1) If proceedings in relation to a linked credit contract are
brought against a consumer who is party to the contract by
the linked credit provider who is a party to the contract, the
consumer is not entitled to:
(a) make a counter-claim in relation to the credit
provider’s liability under section 278(1); or
(b) exercise a right conferred by subsection (3) of this
section in relation to that liability;
unless the consumer claims in the proceedings against the
supplier in respect of the liability, by third-party
proceedings or otherwise.
(2) Subsection (1) does not apply if:
(a) the supplier has been dissolved or the winding up of
the supplier has commenced; or
(b) both of the following apply:
(i) in the opinion of the court in which the
proceedings are taken, it is not reasonably
likely that a judgment obtained against the
supplier would be satisfied;
(ii) that court has, on the application of the
consumer, declared that that subsection does
not apply in relation to the proceedings.
(3) In any proceedings in relation to a linked credit contract in
which the linked credit provider who is a party to the
contract claims damages or an amount of money from a
consumer, the consumer may offset, in whole or in part, the
consumer’s liability against any liability of the credit
provider under section 278(1).
283. Enforcement of judgments etc.
(1) If, in joint liability proceedings, judgment is given against
a supplier and a linked credit provider, the judgment must
not be enforced against the credit provider unless a written
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page 309 [This compilation shows amendments proposed by Bill No. 19-2.]
demand made on the supplier for satisfaction of the
judgment has remained unsatisfied for at least 30 days.
(2) If the judgment can be enforced against the linked credit
provider, it may only be enforced to the extent of the lesser
of the following amounts:
(a) the amount calculated in accordance with
section 281;
(b) so much of the judgment debt as has not been
satisfied by the supplier.
(3) If, in joint liability proceedings, a right conferred by
section 282(3) is established by a consumer against a
linked credit provider, the consumer must not receive the
benefit of the right unless:
(a) judgment has been given against the supplier and
credit provider; and
(b) a written demand has been made on the supplier for
satisfaction of the judgment; and
(c) the demand has remained unsatisfied for at least
30 days.
(4) If the consumer can receive the benefit of a right conferred
by section 282(3), the consumer may only receive the
benefit to the extent of the lesser of the following amounts:
(a) the amount calculated in accordance with
section 281;
(b) so much of the judgment debt as has not been
satisfied by the supplier.
(5) Subsections (1) and (3) do not apply if:
(a) the supplier has been dissolved or the winding up of
the supplier has commenced; or
(b) both of the following apply:
(i) in the opinion of the court in which the
proceedings are taken, it is not reasonably
likely that a judgment obtained against the
supplier would be satisfied;
(ii) that court has, on the application of the
consumer, declared that those subsections do
not apply in relation to the proceedings.
(6) If a judgment given in joint liability proceedings is
enforced against a linked credit provider of a supplier, the
credit provider is subrogated to the extent of the enforced
judgment to any rights that the consumer would have had
but for the judgment against the supplier or any other
person.
Fair Trading Act 2010
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Chapter 5 Enforcement and remedies
s. 284
page 310 [This compilation shows amendments proposed by Bill No. 19-2.]
284. Award of interest to consumers
(1) If, in joint liability proceedings, judgment is given against
the following (the defendant) for an amount of loss or
damage:
(a) a supplier and a linked credit provider;
(b) a linked credit provider;
the court must, on the application of the consumer who
suffered the loss or damage, award interest to the consumer
against the defendant upon the whole or a part of the
amount, unless good cause is shown to the contrary.
(2) The interest must be awarded from the time when the
consumer became entitled to recover the amount until the
date on which the judgment is given, at the greater of the
following rates:
(a) if the amount payable by the consumer to the linked
credit provider for obtaining credit in connection
with the goods or services to which the proceedings
relate may be calculated at a percentage rate per
annum — that rate or, if more than one such rate
may be calculated, the lower or lowest of those rates;
(b) 8%, or such other rate as is prescribed by the
regulations.
(3) In determining whether good cause is shown against the
awarding of interest under subsection (1), the court must
take into account any payment made into court by the
supplier or the linked credit provider.
(4) This section applies despite any other law.
285. Liability of suppliers to linked credit providers, and of linked
credit providers to suppliers
(1) If a linked credit provider and supplier are liable, under
section 278, to a consumer who is a party to a linked credit
contract:
(a) if the liability relates to a supply of goods or services
to which the linked credit contract relates — the
supplier is liable to the credit provider for the
amount of loss suffered by the credit provider, unless
the supplier and credit provider otherwise agree; or
(b) if the liability relates to the linked credit contract—
the credit provider is liable to the supplier for the
amount of loss suffered by the supplier, unless the
supplier and credit provider otherwise agree.
Fair Trading Act 2010
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s. 286
page 311 [This compilation shows amendments proposed by Bill No. 19-2.]
(2) The amount for which the supplier is liable under
subsection (1)(a) of this section is an amount not exceeding
the sum of the following amounts:
(a) the maximum amount of the linked credit provider’s
liability under section 281;
(b) unless the court otherwise determines, the amount of
costs (if any) reasonably incurred by the linked
credit provider in defending the joint liability
proceedings.
286. Joint liability proceedings and recovery under section 135 of the
National Credit Code
(1) If:
(a) a consumer is seeking, in joint liability proceedings,
to recover an amount under section 279 in relation to
a contract for the supply of goods or services; and
(b) the contract has been rescinded or discharged
(whether under this Schedule or any other law); and
(c) as a result of the contract being rescinded or
discharged, the consumer is entitled under
section 135 of the National Credit Code to terminate
a linked credit contract; and
(d) the consumer terminates the linked credit contract
under that section;
the following amounts may be recovered in the joint
liability proceedings (to the extent that they have not been
recovered under section 135 of the National Credit Code):
(e) any amount that the consumer is entitled under
section 135 of the National Credit Code to recover
from the credit provider under the linked credit
contract;
(f) any amount that the credit provider is entitled under
section 135 of the National Credit Code to recover
from:
(i) the consumer; or
(ii) if the supplier under the contract for the
supply of goods or services is a party to the
joint liability proceedings — the supplier.
(2) An amount that is recovered under subsection (1) ceases to
be recoverable under section 135 of the National Credit
Code.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 5 Enforcement and remedies
s. 287
page 312 [This compilation shows amendments proposed by Bill No. 19-2.]
Division 2 — Non-linked credit contracts
287. Liability of suppliers and credit providers relating to non-linked
credit contracts
(1) If a consumer who is a party to a non-linked credit contract
suffers loss or damage as a result of a failure to comply
with a guarantee that applies, under
section 54, 55, 56, 57, 60, 61 or 62, in relation to a supply
to which the contract relates, the credit provider who is a
party to the contract is not under any liability to the
consumer for the amount of the loss or damage.
(2) Subsection (1) does not prevent the consumer from
recovering that amount by action against the supplier of the
goods or services to which the contract relates.
(3) If a consumer who is a party to a non-linked credit contract
suffers loss or damage as a result of a breach of a warranty
that is implied in the contract by section 12ED of the
Australian Securities and Investments Commission
Act 2001, the supplier of the goods or services to which the
contract relates is not under any liability to the consumer
for the amount of the loss or damage.
(4) Subsection (3) does not prevent the consumer from
recovering that amount by action against the credit
provider who is a party to the contract.
(5) A non-linked credit contract is a contract that a consumer
enters into with a credit provider for the provision of credit
in relation to:
(a) the supply by way of sale, lease, hire or
hire-purchase of goods to the consumer where:
(i) a person (the supplier) supplies the goods, or
the causes the goods to be supplied, to the
credit provider; and
(ii) the credit provider is not a linked credit
provider of the supplier; and
(iii) prior negotiations or arrangements in
relation to the acquisition of the goods were
conducted or made with the consumer by or
on behalf of the supplier; and
(iv) the credit provider did not take physical
possession of the goods before they were
delivered to the consumer; or
(b) the supply of services to the consumer by a person in
relation to whom the credit provider is not a linked
credit provider.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Application and transitional provisions Chapter 6
s. 288
page 313 [This compilation shows amendments proposed by Bill No. 19-2.]
Chapter 6—Application and transitional provisions
Part 1—Application and transitional provisions relating to
the Consumer Credit Legislation Amendment
(Enhancements) Act 2012
288. Application of amendments relating to lay-by agreements
The amendments made by items 1 to 8 and 10 to 15 of
Schedule 7 to the Consumer Credit Legislation Amendment
(Enhancements) Act 2012 apply to lay-by agreements
entered into on or after the commencement of those items.
289. Application of amendment relating to repairs
The amendment made by item 9 of Schedule 7 to the
Consumer Credit Legislation Amendment (Enhancements)
Act 2012 applies to notices to be given in relation to the
repair of goods accepted on or after the commencement of
that item.
290. Saving of regulations relating to repairs
Despite the amendment made to subsection 103(1) of
Schedule 2 to the Competition and Consumer Act 2010 by
item 9 of Schedule 7 to the Consumer Credit Legislation
Amendment (Enhancements) Act 2012, regulations that:
(a) were made for the purposes of that subsection; and
(b) were in force immediately before the
commencement of that item;
continue in force (and may be dealt with) as if they were
made for the purposes of that subsection as amended by
that item.
Part 1A—Application provision relating to the Treasury
Legislation Amendment (Small Business and Unfair
Contract Terms) Act 2015
290A. Application
(1) The amendments made by Schedule 1 to the Treasury
Legislation Amendment (Small Business and Unfair
Contract Terms) Act 2015 apply in relation to a contract
entered into on or after the commencement of that
Schedule.
(2) The amendments do not apply to a contract entered into
before the commencement of that Schedule. However:
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Note Australian Consumer Law (WA) text
Chapter 6 Application and transitional provisions
s. 291
page 314 [This compilation shows amendments proposed by Bill No. 19-2.]
(a) if the contract is renewed on or after that
commencement—the amendments apply to the
contract as renewed, on and from the day (the
renewal day) on which the renewal takes effect, in
relation to conduct that occurs on or after the
renewal day; or
(b) if a term of the contract is varied on or after that
commencement and paragraph (a) has not already
applied in relation to the contract—the amendments
apply to the term as varied, on and from the day (the
variation day) on which the variation takes effect, in
relation to conduct that occurs on and after the
variation day.
(3) If paragraph (2)(b) of this section applies to a term of a
contract, subsection 23(2) and section 27 apply to the
contract.
(4) Despite paragraphs (2)(a) and (b) and subsection (3) of this
section, the amendments do not apply to a contract, or a
term of a contract, to the extent that the operation of the
amendments would result in an acquisition of property
(within the meaning of paragraph 51(xxxi) of the
Constitution) from a person otherwise than on just terms
(within the meaning of that paragraph of the Constitution).
Part 2—Application and transitional provisions relating to
the Competition and Consumer Amendment (Competition
Policy Review) Act 2017
291. Application of amendments relating to confidentiality of notices
The amendment made by Part 4 of Schedule 14 to the
Competition and Consumer Amendment (Competition
Policy Review) Act 2017 applies in relation to disclosures
made on or after the commencement of that Part that relate
to notices given on or after the commencement of that Part.
292. Application of amendments relating to prohibition on supplies
The amendments made by Part 6 of Schedule 14 to the
Competition and Consumer Amendment (Competition
Policy Review) Act 2017 apply in relation to unsolicited
consumer agreements made on or after the commencement
of that Part.
Fair Trading Act 2010
Australian Consumer Law (WA) text Note
Application and transitional provisions Chapter 6
s. 295
page 315 [This compilation shows amendments proposed by Bill No. 19-2.]
Part 3—Application provision relating to the Treasury
Laws Amendment (2018 Measures No. 3) Act 2018
295. Application of amendments
The amendments made by Schedule 1 to the Treasury
Laws Amendment (2018 Measures No. 3) Act 2018 apply
in relation to acts or omissions that occur on or after the
commencement of that Schedule.
Part 4—Application provisions relating to the Treasury
Laws Amendment (Australian Consumer Law Review) Act
2018
296. Application—listed public companies
The amendments made by items 4 and 5 of Schedule 2 to
the Treasury Laws Amendment (Australian Consumer Law
Review) Act 2018 apply in relation to acts or omissions on
or after the day that Schedule commences.
297. Application—unsolicited supplies
The amendments made by Schedule 3 to the Treasury
Laws Amendment (Australian Consumer Law Review) Act
2018 apply in relation to acts or omissions on or after the
day that Schedule commences.
298. Application—unsolicited consumer agreements
The amendment made by Schedule 4 to the Treasury Laws
Amendment (Australian Consumer Law Review) Act 2018
applies in relation to acts or omissions that relate to
agreements entered into on or after the day that Schedule
commences.
299. Application—single price
The amendments made by Schedule 5 to the Treasury
Laws Amendment (Australian Consumer Law Review) Act
2018 apply in relation to acts or omissions on or after the
day that is 12 months after the day that Schedule
commences.
300. Application—non-punitive orders
The amendments made by Schedule 8 to the Treasury
Laws Amendment (Australian Consumer Law Review) Act
2018 apply in relation to orders relating to acts or
omissions on or after the day that Schedule commences.
Fair Trading Act 2010
Note Australian Consumer Law (WA) text
Chapter 6 Application and transitional provisions
s. 301
page 316 [This compilation shows amendments proposed by Bill No. 19-2.]
301. Application—guarantees relating to the supply of services
The amendments made by Schedule 9 to the Treasury
Laws Amendment (Australian Consumer Law Review) Act
2018 apply in relation to services supplied under a contract
entered into on or after the day that Schedule commences.
Part 5—Application and transitional provisions relating to
the Treasury Laws Amendment (Gift Cards) Act 2018
302. Application of amendments relating to gift cards
The amendments made by Schedule 1 to the Treasury
Laws Amendment (Gift Cards) Act 2018 apply to gift cards
supplied on or after 1 November 2019.
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