Wednesday, May 12, 2021
Émilie Sansfaçon Act
Adjournment Proceedings
0
Madam Speaker, I rise tonight to follow up on my questions regarding the extension of the tax deadline. I realize the tax deadline has come and gone this year, but my frustration and the frustration of tax preparers and many Canadians in all parts of the country have not gone away.We are going to hear tonight in the government's response, as we have several times, that the government is there for Canadians every step of the way. If we ask somebody who has been trying to get a hold of CRA these days, I certainly think that is not as applicable.I know that not only our side of the House but members from every party in this House have been hearing the same thing. Our constituency office has been inundated with calls from people who cannot get through to CRA, who are on hold for three or four hours and are being hung up on.I want to give credit to my constituency staff of Nicole, Sue, Annette, Adrian and the volunteers in our income tax program for trying to work through the best of a bad situation. Even we cannot get regular service through our problem resolution desk.There is chaos happening at CRA, and I believe the fact that we were not able to and the government did not extend the tax deadline has actually made the situation worse.I was speaking with Josée Sauvé from Sauve Tax Services in Cornwall. She alone, on top of all the challenges going on right now, is dealing with 50 cases of fraud of her clients.We are being told by Service Canada that amended T4Es are only being sent out to people on May 28. People are told to file their taxes; they are getting reassessments and there is confusion. There are more backlogs and delays happening from this.I go back to my comments and my numerous questions. A lot of this backlog, a lot of this stress that many Canadians are feeling could have been alleviated. The workers at CRA are overwhelmed with call volumes and cases, which could have been decreased with a simple extension of the tax deadline to June 30.The government says not to worry as there is interest and penalty relief available. That speaks to the irony of what I have been trying to advocate for. What does that mean? It means more paperwork, more forms, more calls to CRA and more backlog. I always say here, in a non-partisan way, that I believe we all mean well in this House, but I believe the CRA minister and the government are making the situation worse by adding to the backlog, to the paperwork, to the calls people have to make and the forms they have to send in. I use a line in municipal politics, and I will say the same thing here in Ottawa: We need to work smarter, not harder.Last year, we had a pandemic and we were told to stay at home. The government listened to suggestions. I remember standing in the House speaking to members of the government. It was the Deputy Prime Minister who answered my questions and said that we needed to extend the tax deadline. The government did that, to September. The government also extended the transition of benefits that would normally be renewed in July and moved it to September. That made a bad situation bearable last year.This year, if we think about it, we are in a pandemic. We are still being told to stay home in many parts of this country, and there was no extension of the tax deadline.We want a detailed answer, not of all the extra paperwork and that there is an extra form to apply for relief and that this can be corrected. Why did the government not just extend the tax deadline to June 30 to take the pressure valve off filers and CRA workers? Why does it take two years for the government to do a budget but it cannot give Canadians an extra two months to get their taxes done?
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